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Bonded Transmission & Auto Repair

(508) 342-5516
29 Verified Reviews
mike@bondedtransmission.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 4:00pm

ADDRESS

111 Beaver St
Framingham, MA 01702 USA

AUTO REPAIR EXPERIENCE

  • Michael Hines, Owner
  • Established 1988
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 95 Years of Car Repair Experience

Bonded Transmission & Auto Repair Reviews

OVERALL RATING

29 Verified Reviews
5 stars
(16)
4 stars
(8)
3 stars
(2)
2 stars
(2)
1 star
(1)
by - Verified Customer November 29, 2013

They were very cooperative and do everything you say. They are excellent and fair.

by November 26, 2013

They work with you.

by November 21, 2013

They made an effort and I feel they tried. The transmission was not completely repaired the first time and there were problems. It could not be fixed so they suggested to trade in the car.

by - Verified Customer November 20, 2013

Quality service and workmanship on repairs.

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by - Verified Customer November 20, 2013

They were efficient, quick, and kind. My car suddenly broke, they took my car in and ordered the part I needed, and they got my car back to me the next day.

by - Verified Customer November 19, 2013

They did a good job, the service was fast and they're polite.

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by - Verified Customer November 14, 2013

Job was done well and on-time.

by - Verified Customer November 10, 2013

The service was very professional. They explained what they were going to do. They actually recommended that one fix not be performed. They completed the work when they said they would.

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by November 07, 2013

I took the car for a transmission fluid leak which was noticed by my regular mechanic who recommended Bonded Transmission. Bonded transmission charged me over $1000 for the problem, it was supposed to have been fixed. They did a lot of things which I think were not required. I had to take my car 3 times before they had the problem isolated and resolved. This was only after I pointed out to them where exactly the fluid was leaking from. To be honest, I feel that a lot of unnecessary things were done to the car without diagnosing the real problem. The car leaked a large amount of transmission fluid on my driveway(which damaged my driveway) the day after I brought the car from your shop. I really feel that I was charged for unnecessary repairs and was taken advantage of. It is really shameful and unprofessional the way this issue was handled. Can you imagine that you have to bring the vehicle 3 times to a resolve one problem!!!!! You are supposed to be experts. I really appreciate a reply justifying your side of the story.

Reply from Bonded Transmission & Auto Repair – by bondedtransmission July 13, 2016

I am sorry that I just identified this review and I apologize for the inconvenience that you went through. If I am reviewing the proper transaction the original leak was from the front of the transmission where the transmission is mounted to the engine. The subsequent visits where for a vibration that you experienced was for a failed transmission mount and 3 month later the leak was from the transmission pan gasket which was as a result of us improperly torqueing the transmission pan or a defective gasket. I would be happy to provide you with a free transmission service or engine oil change for your inconvenience.
-Mike

by November 06, 2013

Good service, good price, on-time delivery

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by - Verified Customer November 03, 2013

Their service is just great.

by - Verified Customer November 03, 2013

Good service with fair prices.

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by - Verified Customer October 25, 2013

Fast, professional and reasonable, good communication through the process.

by October 11, 2013

Straight answer people, very reasonable prices, lots of recommendations and Thank-you notes - all the ingredients for establishing a life-long trust in the shop!

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by October 11, 2013

Great to work with. Listen, communicate well, do good work, reasonable prices.

by - Verified Customer October 06, 2013

There honest. Need I say more?

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by - Verified Customer September 30, 2013

Excellent service all around!

by - Verified Customer September 23, 2013

I feel they are knowledgeable and charge a fair price for quality work.

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by September 19, 2013

Great service but you are expensive.

by September 10, 2013

They are professional, thorough and fair.

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by September 09, 2013

Fast friendly service by true professionals!

by September 06, 2013

Very thorough and honest people.

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RepairPal Scorecard
89
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
95

Bonded Transmissions and Auto Repair has been serving the Framingham community since 1988. It was established by Michael Hines and is a family owned and operated business that prides itself in it's ability to effectively communicate and offer solutions to your automotive problems. This has been a family owned business since 1962. Michael prides himself in the quality of the staff he employs. This team features a mix of very experienced ASE Certified professionals and ambitious up and coming technicians who all attend ongoing training in order to stay current with the industries latest technologies and trends. They have specialized training and certifications in transmission repair and replacement. An investment has been made in some of the industries best automotive tools and computer diagnostic equipment to ensure that accurate professional repairs are made to your vehicles. The minimum warranty they offer is 12-months / 12,000-miles with warranty on transmission work from 18-months / 18,000-miles to 36-month unlimited depending on the type of repair or replacement that is done. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a clean comfortable waiting area are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

We are the Metrowest's most experience transmission specialty repair facility, being family owned and operated, serving the area since 1962. We are a full service facility and can handle all your automotive needs. We fix transmission problems that others replace transmissions for and we are "The Straight Answer People".

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Bonded Transmission & Auto Repair
I started to hear a whine when acceleratin...
There are always option but if you plan is to keep the vehicle a factory replacement unit should be installed and although $1500 is reasonable you may we normally charge @$1290 plus tax. There have also been noise complaints from the rear differential that sound like PTU/Transfer case failure. Does the noise change when you go on and off the gas pedal or stay constant and increase with road speed?
Mike Hines
Bonded Transmission
508-872-1119

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