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Q: Bolt went missing, causing drive shaft carrier bearing punch thru floor. on 2006 Toyota RAV4

Missing a bolt on the driving shaft carrier bearing causing it to punch through the floor of the car is defined as a defective? This is my problem right now, and no one is taking the blame. At the moment, I don't know what to do but to search for the same case on the web to look for answer. Please help! And Thank you
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I BELIEVE ITS A WEAR ITEM AND ITS LIKE IF A U JOINT BROKE. ITS REALLY NO ONES FAULT JUST WEAR AND TEAR. SORRY
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