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Bob's Automotive

(714) 978-4641
47 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
09:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
9:00am to 2:00pm

ADDRESS

12776 Nutwood St
Garden Grove, CA 92840 USA

AUTO REPAIR EXPERIENCE

  • Brian Wensell, Manager
  • Established 1954
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 73 Years of Car Repair Experience

Bob's Automotive Reviews

OVERALL RATING

47 Verified Reviews
5 stars
(38)
4 stars
(8)
3 stars
(0)
2 stars
(1)
1 star
(0)
by - Verified Customer September 29, 2017

We are planning to drive up to Santa Cruz and back so I like to have the car checked before we leave on a long drive. We made a reservation with Brian for Saturday morning which was great! He has been taking care of our various cars for 10+ years and we have never had any trouble with any repair or maintenance work done by him and or the rest of the crew at the shop. We are always treated with courtesy and respect and we both love Brian. He's a great guy and takes very good care of us always. We are senior citizens and very well appreciate the quality of service we get at Bob's. Hard to find these days at other locations.

by - Verified Customer September 28, 2017

I WILL COME BACK FOR SURE

by - Verified Customer September 25, 2017

They did what they said they would do.

by - Verified Customer September 25, 2017

Brian wants to make sure everything is right. He doesn't sugar-coat it, but tells you exactly what is wrong and how it should be fixed. I appreciate that.

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by - Verified Customer September 19, 2017

I am very pleased of how Brian and his mechanics took care of my car.

by - Verified Customer September 18, 2017

Went in for an electrical issue, I like the fact that Brian, and Rick explain the easy case scenario to what could be the worst case and cost scenario. No pressure, they just want a simple yes or no to perform the work. They always explain what was performed when I pick up my car. In addition they are glad to give me a courtesy ride home after dropping of my car.

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by - Verified Customer September 17, 2017

Brian is awesome to deal with.

by - Verified Customer September 17, 2017

Brian is a great Manager and he's knows his cars! I would recommend Bob's automotive to my family and friends for the service he renders. Thanks Brian! Paul

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by - Verified Customer September 11, 2017

Great service.,. My vehicle is running better than ever! BRIAN went above & beyond & made us feel very welcomed & comfortable- thanks so much!

by - Verified Customer September 07, 2017

Keep up the good work in making sure your customers are satisfied.Thank you.

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by - Verified Customer September 05, 2017

I needed service on three different occasions and they were very reasonable. Quite a few things were done at no charge!

by - Verified Customer September 05, 2017

good job

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by - Verified Customer August 29, 2017

Great Job. Thanks!

by - Verified Customer August 27, 2017

My car being a 64 Valiant, seemingly rare. Went in originally for starting issues. Other problems and parts that I've neglected over the years finally creeped up on me. They pointed it out and made sure they had the go ahead from me to get er' done. That we did and a few set backs, with many and old cars alike. They got her done and she is sound and purrs like a kitten and handles great!
Thanks Again to all you guys at Bob's Automotive!
I'll certainly bring my baby back when it comes to the big repairs!

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by - Verified Customer August 24, 2017

Very Good

by - Verified Customer August 16, 2017

A little above avg. cost for repair, but the repair was done professionally. I would have no problem recommending this shop to family and friends.

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by - Verified Customer August 14, 2017

After receiving vehicle from a clutch replacement (to date is still ok) the oxygen sensor had been dented and was causing the MIL to come on and I was charged for a new repair. The old part was not returned to me for inspection until I paid the bill.

by - Verified Customer August 10, 2017

Everything went as planned .Frank explain what had been done and Brian also was able to service my work truck same day as well,

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by - Verified Customer August 08, 2017

I have been a customer for over 25 years and I would not take my vehicle anywhere else!

by - Verified Customer August 08, 2017

The problem was correctly identified and fixed to my satisfaction

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by - Verified Customer August 02, 2017

Excellent !

by - Verified Customer July 20, 2017

excellent service as always

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by - Verified Customer June 18, 2017

I received excellent customer service. They answered all of my questions. They were very thorough on what could possibly be wrong with my car. Everything was taken care of on that day. Everything was great.

by - Verified Customer June 15, 2017

He did a nice job doing the work. I got my car the same day,

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by - Verified Customer June 14, 2017

It took them four months to get my car done. They had the engine out 3 or 4 times before they got it right.

by - Verified Customer June 11, 2017

They are very prompt and they work hard. They offered to drive me home.

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by - Verified Customer June 04, 2017

Very positive, very friendly. The job was done on time.

by - Verified Customer May 30, 2017

Everything was fine.

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by - Verified Customer May 23, 2017

I had the oil changed and they did some diagnostic work for safety. I appreciated that.

by - Verified Customer May 22, 2017

Great service, friendly people.

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by - Verified Customer May 21, 2017

I have known them for about 20 years and they have always done a good job. I am glad they're still in business.

by - Verified Customer May 09, 2017

Everyone was really friendly and nice. It just took awhile.

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by - Verified Customer May 09, 2017

I was treated very fairly. I was a first-time customer and they took me in immediately. They really took good care of me.

by - Verified Customer May 04, 2017

It was very good.

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by - Verified Customer May 01, 2017

It was good work in a timely manner.

by - Verified Customer April 30, 2017

The work was pretty good, it was satisfactory.

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by - Verified Customer April 23, 2017

He is very good.

by - Verified Customer April 16, 2017

It was great, Every time I have been there it has been great.

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by - Verified Customer April 13, 2017

The last time I was there I had the radiator replaced.

by - Verified Customer April 06, 2017

They are very honest and helpful.

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by - Verified Customer March 20, 2017

It was good.

by - Verified Customer March 19, 2017

Very thorough. Customer service oriented. Definitely had my best interests in mind.

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by - Verified Customer March 12, 2017

I had my car serviced for regular oil change. It was found that the spark plugs were rusting and I could always feel like they have my back. I have been going there for about 15 years for my car. I know the mechanics very well and I trust the work they perform.

by - Verified Customer February 23, 2017

It was fine. It was great.

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by - Verified Customer February 16, 2017

They got my brakes fixed and they made us a priority.

by - Verified Customer February 02, 2017

It was fine.

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by - Verified Customer January 10, 2017

They're fine, they're great.


RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
96

Bob's Automotive was established way back in 1954 and has been proudly serving Garden Grove and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “prompt”, “friendly”, “knowledgeable”, “helpful”, and "trustworthy". A local shuttle service, rental car access, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASCCA
  • NAPA

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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