Close

Bobby & Steve's Auto World - Eden Prarie

(952) 314-9838
18 Verified Reviews
gary.derusha@bsaw.com

HOURS
09:00
18:00
http://purl.org/goodrelations/v1#Sunday
07:00
22:00
http://purl.org/goodrelations/v1#Monday
07:00
22:00
http://purl.org/goodrelations/v1#Tuesday
07:00
22:00
http://purl.org/goodrelations/v1#Wednesday
07:00
22:00
http://purl.org/goodrelations/v1#Thursday
07:00
22:00
http://purl.org/goodrelations/v1#Friday
07:00
20:00
http://purl.org/goodrelations/v1#Saturday
Su
9:00am to 6:00pm
M-F
7:00am to 10:00pm
S
7:00am to 8:00pm

ADDRESS

8100 Flying Cloud Dr
Eden Prairie, MN 55344 USA

AUTO REPAIR EXPERIENCE

  • Randy Neis, Manager
  • Established 2006
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 60 Years of Car Repair Experience

Bobby & Steve's Auto World - Eden Prarie Reviews

OVERALL RATING

18 Verified Reviews
5 stars
(6)
4 stars
(7)
3 stars
(2)
2 stars
(1)
1 star
(2)
by - Verified Customer July 05, 2015

Quick service, polite.

by July 05, 2015

I like most of the people that work there.

by - Verified Customer July 04, 2015

Friendly staff and great service.

by - Verified Customer July 04, 2015

Excellent service.

+ Show more reviews
by July 04, 2015

I like the service their service techs provide.

by - Verified Customer July 04, 2015

These guys are the best! I have already recommended them to others. I didn't even know they where there.

+ Show more reviews
by - Verified Customer July 02, 2015

The Staff (in all departments) was GREAT so friendly & willing to help with anything.

by July 01, 2015

I started with Bobby & Steve's because of their customer service. Over the years I have seen the level of Customer Service go down drastically, my recent experience being just one example.

+ Show more reviews
by - Verified Customer June 30, 2015

Friendly employees, excellent service.

by - Verified Customer June 30, 2015

Good service. Open late hours.

+ Show more reviews
by - Verified Customer June 29, 2015

Quick and friendly.

by - Verified Customer June 28, 2015

Always great attitudes and service -- we do have very used cars, tho, so don't always do all the repairs recommended ... nor expect to.

+ Show more reviews
by - Verified Customer June 28, 2015

They fixed my truck in a couple hours with no appointment.

by - Verified Customer June 28, 2015

Good info on problem and how they were going to fix it.

+ Show more reviews
by - Verified Customer June 28, 2015

Always receive good, trustworthy service.

by - Verified Customer June 27, 2015

They ordered a part for my car without consulting me & the 2 women who were there both had compressors out for the a/c... Really?

+ Show more reviews
by - Verified Customer June 27, 2015

I was told when I got there it would all be done within 1 hour that I would be next (service for oil change only) my car had not been moved yet after one and one half hours. When I asked I was told they encountered a problem with a different vehicle and I was next. I know they have more then one mechanic working there. So who did Ryan think he was fooling? It took almost 3 hours for this oil change and when car finally moved in the mechanic left, went out and did some diagnostics on a lady who just pulled up. This took 15 more minutes of my time. The lady had out of state plates and I live in Eden Prairie. I'm sure she has no intention of returning and neither do I. The final topper of this disastrous visit was as I left to go out of town the " change oil soon" message came on -the mechanic didn't even bother to reset this in my car. I wonder what else wasn't done. Ryan was not interested in satisfying this customer one little bit. I have always wondered about the ethics and service at this place-now I know!! 3 hours of my time-I would have gone elsewhere and paid more. Which I will do from now on.

by - Verified Customer June 26, 2015

Good service and a really nice store.

+ Show more reviews

RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
83
CUSTOMER AMENITIES
98

The Flying Cloud Dr location of Bobby & Steve's Auto World has been serving the local community since 2006. This location features a team of automotive professionals with an excellent mix of experience, ongoing training and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Their recent customers have described this RepairPal certified shop to us as: "friendly", "polite", "excellent", and "trustworthy". A local shuttle service, loaner vehicles, early bird drop off, Saturday & Sunday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shuttle
  • Store
  • Towing
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

We are located at 8100 Flying Cloud Drive in Eden Prairie, MN at Highway 212 and Singletree Lane, just across from the Eden Prairie Mall.
Whatever your need, we are here for you any hour, any day. We are always open. Stop in and see us!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by Bobby & Steve's Auto World - Eden Prarie
How long will I make it? I just put a rand...
Good Question,

Your monitor is looking at engine revolutions / time or miles driven since the last oil change depending on the car. The main thing and I can’t stress this enough is to check the level of the oil.

Can I tell you can you make it no I can’t. Oil level is critical in the interim, schedule an oil change soon with us or if you have someone else service your car do that soon. I see way to many cars towed in with little or no oil in them and it damaged the engine.

Thanks for the question


Map
Get Directions to Bobby & Steve's Auto World - Eden Prarie