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BMW 760Li Recall 12V504000

The Doors May Not Latch Correctly

Recall Details

Certain vehicles equipped with both the Comfort Access and Soft Close Door options are being recalled. Due to a software problem, the doors may appear to be closed and latched, but may not be. A door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash. Dealers will update the vehicle software as necessary to correct this concern.

Our Quick Take

Certain vehicles equipped with both the Comfort Access and Soft Close Door options are being recalled due to a software problem.

What Should You Do?

BMW will notify owners of affected vehicles during November, 2012. If you are experiencing problems with doors not closing correctly, or you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call.

Body, Interior & Misc., October 17, 2012

Original Recall from the NHTSA

Model Year(s)
Manufacturer's Report Date
October 17, 2012
NHTSA Action Number
N/A
Potential Number of Units Affected
7,485
NHTSA CAMPAIGN ID Number
12V504000
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Summary
BMW is recalling certain model year 2005-2007 7-Series vehicles, equipped with both Comfort Access and Soft Close Automatic options, and manufactured August 23, 2004, through September 3, 2007. Due to a software problem, the doors may appear to be closed and latched, but, in fact, may inadvertantly open.
Consequence
The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.
Remedy
BMW will notify owners and dealers will update software. The recall is expected to begin in November 2012. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration