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Big Rick's Auto Care

(254) 781-3599
22 Verified Reviews
t3tire@hot.rr.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
Closed

ADDRESS

505 S Twin Creek Dr
Killeen, TX 76543 USA

AUTO REPAIR EXPERIENCE

  • Ricky Prado, Manager
  • Established 1989
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 42 Years of Car Repair Experience

Big Rick's Auto Care Reviews

OVERALL RATING

22 Verified Reviews
5 stars
(13)
4 stars
(7)
3 stars
(0)
2 stars
(1)
1 star
(1)
by - Verified Customer November 22, 2016

Rick always does good work and stands behind.

by - Verified Customer July 25, 2016

They were very helpful and courteous, and they were able to fix a problem when we were on vacation within a couple of hours.

by - Verified Customer July 21, 2016

He did what he said he would and it was ready when he said it would be.

by - Verified Customer July 18, 2016

They did what they were supposed to do and it was a reasonable price. I would recommend them to anyone.

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by - Verified Customer July 15, 2016

He didn't have to wait long, they did everything he wanted them to and it was a fair price.

by - Verified Customer July 15, 2016

The work was done well, quick and at a fair price.

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by - Verified Customer July 07, 2016

They are very reasonable, honest, and they do great work,

by - Verified Customer July 06, 2016

They screwed me over. They charged me for stuff that they didn't do. I had an estimate of $1000 for three things. They didn't do the back breaks. I would not recommend that place to nobody.

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by - Verified Customer July 05, 2016

Excellent. Good customer service, good work.

by - Verified Customer June 30, 2016

Rick has a good personality and so do his employees and he works with you.

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by - Verified Customer June 24, 2016

They did exactly what we wanted and fixed my car.

by - Verified Customer June 22, 2016

It was good. They did the work well. He always does a good job in a timely manner.

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by June 20, 2016

Well, they fixed what was wrong with my car. They did a great job.

by - Verified Customer June 14, 2016

They fixed a problem and it reoccurred and they got right on it immediately and took care of it.

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by - Verified Customer June 09, 2016

He is a very polite man. He tries to help you any way he can.

by - Verified Customer June 02, 2016

I had a wonderful experience, he worked with me. I had a problem with windshield wiper motor and he fixed it for me for a reasonable price and even replaced my wiper blades. Actually, he fixed the motor for free and I paid for the wiper blades.

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by - Verified Customer May 13, 2016

Everything is good there. They have good service and I like it,that is why I go there.

by - Verified Customer April 25, 2016

We were very pleased and satisfied. The prices that were given were fair. It was done in a wonderful time period.

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by - Verified Customer April 12, 2016

I had good service. He fixed it. I have had no problem with it since. I would recommend him to anyone. He is very professional.

by March 05, 2016

I was under the impression that he was going to fix the problem. He didn't relay to me the full extent of what he was going to fix. Only half of the problem was fixed, in my opinion. I was under the impression that all of it would be fixed. He doesn't tell people in detail what he is going to do, it is just vague. I've had that experience a few times. I like him and he is honest. That's why I keep going back.

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by - Verified Customer February 27, 2016

I went in and I had an oil leak. He recommended that we clean off the engine and see where the leak was coming from. He is very honest. When I ask him for advice, he always tells me the truth.

by - Verified Customer February 24, 2016

It was great service. The manager was a nice guy, so was his employee. They identified a few problems that I had known. They were legitimate problems. It was little pricey, but it was good quality.

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RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
83
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
93

Big Rick's Auto Care is a two person operation that was established in 1989. Over the years Big Rick's Auto Care has established a reputation for providing service that is professional, reasonable, honest, and timely. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 12-month / 12,000-mile warranty for your peace of mind.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Big Rick's Auto Care

Asset 71
HIGH QUALITY REPAIRS
Your auto repair done right, only the work you need with no add ons.
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GUARANTEED REPAIRS
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