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Best Auto Repair

(720) 636-9386
132 Verified Reviews
gregg@bestautolongmont.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

1840 Delaware Place, Unit C
Longmont, CO 80501 USA

AUTO REPAIR EXPERIENCE

  • Gregg Perry, Owner
  • Established 2014
  • 5 Auto Repair Mechanics on Staff
  • 5 ASE Certified Auto Technicians
  • 104 Years of Car Repair Experience
  • 2 ASE Master Auto Technicians
  • John Everly, Manager

Best Auto Repair Reviews

OVERALL RATING

132 Verified Reviews
5 stars
(90)
4 stars
(27)
3 stars
(11)
2 stars
(2)
1 star
(2)
by - Verified Customer November 02, 2017

Excellent service ! This is of course the best auto repair shop in Longmont.

by - Verified Customer October 22, 2017

Even though my vehicle was not ready when due. Angie explained that the part did not ship. She did say I could get my car back until the part came in. That was nice to know.

by - Verified Customer October 18, 2017

Best Auto in Longmont was amazing in dealing with my Jeep issues. They diagnosed the issue quick and accurately and got my car in to be worked on quick and with what worked for my schedule. They quoted a fair price and stayed well within that range. The work was done quickly and very well done. I have had no issues since the repairs. Not only did the process go smoothly but they even drive me to places I wanted while I waited. I would highly recommend Best Auto to anyone. Very happy with my experience.

by - Verified Customer October 17, 2017

Great people who provide honest, quality work that you can depend on without the ridiculous pricing that other garages typically pull on customers. My newfound go-to shop!

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by - Verified Customer October 15, 2017

Needed a timing belt replaced. They replaced a timing belt. Work was done on time.

by - Verified Customer October 05, 2017

Good people. Fair price. Quality work.

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by - Verified Customer October 05, 2017

I need to take the car back to re-do part of the work. I'm told there will be no charge.

by - Verified Customer October 03, 2017

I took my 2000 Jeep in for heater core. They charge too much and after I picked my car up I realize they disconnected my speakers! I have no music now. Then they called me back and told me they forgot to put a part on! It just got there in the mail and they realized they hadn't put it on. I have to take it back in for the hose and while it's there they need to figure out why my speakers aren't working now when they did before. Service was very friendly

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by - Verified Customer September 27, 2017

Car was kept an extra day w/ my approval to test to make sure everything was fine. That's why I answered the question 'was it ready when promised,' I said no. This was not to be taken as negatove on my part.

by - Verified Customer September 21, 2017

Very courteous, job done well, actually got my van in earlier than they said they could.

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by - Verified Customer September 17, 2017

Great service
Great people
Thanks for the great job

by - Verified Customer September 07, 2017

Great service and friendly staff!

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by - Verified Customer September 06, 2017

Satisfied.

by - Verified Customer August 30, 2017

Great experience!

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by - Verified Customer August 22, 2017

I needed new brakes and rotors and a change in driving habits (making more long distance trips and driving more at freeway speeds) required better rotors and pads. I'm very happy with what Best Auto recommended and put on the car.

by - Verified Customer August 20, 2017

I'm accustomed to the service writer explaining what was done before I leave shop so not having that happen was strange to me

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by - Verified Customer August 14, 2017

Worked mainly with Angie and she was great..

by - Verified Customer August 10, 2017

Every one I spoke with was professional and courteous.

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by - Verified Customer August 09, 2017

they were very friendly and helpful and I felt well taken care of.

by - Verified Customer August 06, 2017

Great work

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by - Verified Customer August 02, 2017

The shop crew are very knowledgeable and courteous. The place is clean and professional. The vehicle is now running great!

by - Verified Customer July 31, 2017

I had $2900 dollars of work done to a 2003 truck. I was aware of the extent of the work needed. They got the car to me a little after with promised. Customer service was great. They did enduring they needed and could do. I was a little upset at first but the mechanic and service rep made sure it was done and done right. Overall I will be bringing my other cars back.

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by - Verified Customer July 26, 2017

A typical (in a good way) experience - the estimate was accurate, the repairs were performed well, and Best Auto was upfront about when it might be ready.

by - Verified Customer July 18, 2017

Another mechanic in a different shop asked me 900$ to do a brake service, but here in best auto they fixed it at 370$ and car is working flawlessly now. Moreover, the other shop suggested repairs that could have cost me 2500$! I am glad i came to best auto and will definitely be a customer here. Thanks.

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by - Verified Customer July 18, 2017

While Greg is a nice guy they need some help at the service adviser desk.

by - Verified Customer July 13, 2017

They performed an inspection on a vehicle I was going to buy. They did a great job.

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by - Verified Customer June 26, 2017

My car had a super weird electrical issue that was a pill to diagnose, but the staff was super friendly to me during the entire process.

by - Verified Customer June 19, 2017

A safety check was done on my car.

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by - Verified Customer June 08, 2017

This shop did something that the dealer caused and attempted to fix and could not.

by - Verified Customer June 05, 2017

I'm always comfortable and content with my interactions with this shop. Whenever a friend or colleague has followed my recommendation to use them, I have gotten positive feedback.

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by - Verified Customer June 05, 2017

Inexpensive oil change and troubleshooting on front end noise. Trustworthy shop.

by - Verified Customer May 31, 2017

Everyone was friendly. Did a good job on car repair. Price was a little high. Will come back if I need any work on my cars. Thanks

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by - Verified Customer May 29, 2017

I have used Best Auto Repair before and they continue to preform with high standards. The work was excellent and customer service was the highest. Would go back in a heart beat.

by - Verified Customer May 29, 2017

Car was fixed within a day without an appointment.

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by - Verified Customer May 25, 2017

Always a well done job

by - Verified Customer May 22, 2017

When I picked up the car there were greasy hand prints all over the rocker panels and the front of the car was dirty-not the condition I dropped it off. The panel under the steering column was hanging loose. I was told it would take 3 hours to install a part that I decided to do on my own, which took me 20 minutes with my limited mechanical knowledge. This is not the same shop that I have used over the years when Joe and Jeremy ran it. I have always been very satisfied with the service I have received in the past. Sara is always helpful, but it went down hill after that, I will likely be looking for a new car repair shop in the future.

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by - Verified Customer May 17, 2017

Even though it took two trips to fully determine the root cause they didn't charge me more than what the final solution cost. Great team!

by - Verified Customer May 16, 2017

Everyone was professional and helpful. Work was done very quickly.

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by - Verified Customer May 15, 2017

Great.

by - Verified Customer May 09, 2017

Brief

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by - Verified Customer May 07, 2017

Honest and helpful.

by - Verified Customer May 07, 2017

Well done

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by - Verified Customer May 03, 2017

This was my first time using Best Auto and I was impressed with the customer service. I will definitely return in the future.

by - Verified Customer May 01, 2017

Everything was awesome. I have recommended you to a few people already.

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by - Verified Customer April 23, 2017

The shop employees were nice and seemed genuinely interested in answering questions or addressing what work was needed. The price of the work was higher than what I was expecting based on a prior ballpark estimate provided over the phone, but it was not unrealistic and they did not try to sell me unwarranted service.

by - Verified Customer April 23, 2017

Excellent service!

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by - Verified Customer April 10, 2017

Best Auto Employees are honest, professional and upfront when you take your vehicle in for repair. Will continue to use them as I need it.

by - Verified Customer April 06, 2017

Excellent repair shop, staffed by excellent people. 10/10 will recommend.

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by - Verified Customer April 05, 2017

The ignition switch failure after it was worked on was not the shop's fault. Going the extra mile fixing the turn signal more than made up for the problem and was appreciated.

by - Verified Customer April 05, 2017

Great work, great people

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by - Verified Customer April 02, 2017

Great experience. Friendly service. Very honest. I will be returning regularly. I think I found my new mechanic after having the same one for 17 years in a different area

by - Verified Customer March 30, 2017

I recently took my Jeep in for maintenance repairs. This is my second time having maintenance and repair work at Best Auto and will definitely go back. I still have some additional work needed on the Jeep and will return.

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by - Verified Customer March 30, 2017

They fixed my windows quickly and for a reasonable price. They also replaced an engine for me last winter, which has gone well.

by - Verified Customer March 23, 2017

Very satisfied with the service, repairs, and price.

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by - Verified Customer March 21, 2017

Have had them work on all my cars and was always satisfied!!! THANK YOU BEST AUTO!!!

by - Verified Customer March 13, 2017

I had a used car inspection performed. It was time critical and Best Auto was able to squeeze me in on very short notice.

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by - Verified Customer March 08, 2017

Just hoping additional unexpected repair isn't so costly; plastic piece/cover to be replaced after falling off

by - Verified Customer March 02, 2017

They were very friendly and kind. Exlent service

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by - Verified Customer February 26, 2017

Outstanding people...outstanding work!

by - Verified Customer February 21, 2017

Great service!

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by - Verified Customer February 13, 2017

I love how relaxed the atmosphere is. Everything is handled in a professional manner.
Love Best Auto ! Thank You for keeping me on the road!

by - Verified Customer February 12, 2017

Very honest and friendly.

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by - Verified Customer February 09, 2017

The phone service was great!

by - Verified Customer February 07, 2017

Great shop, haven't had any problems!

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by - Verified Customer February 05, 2017

Great job as always, thanks!

by - Verified Customer February 02, 2017

I have an awesome impression of these folks. They always take the time to explain to me repairs needed and the priorities of work. I trust them and would recommend them.

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by - Verified Customer January 22, 2017

Will gladly work with Best Auto for future car repairs!

by - Verified Customer January 18, 2017

Hour and a half a bit long for an oil change .

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by - Verified Customer January 09, 2017

Sarah at the front desk is always very pleasant and a joy to do business with. In the time I have been coming to Best Auto everyone is like family to me.

by - Verified Customer January 05, 2017

They worked with us to do only critical items. Easy to work with.

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by - Verified Customer January 02, 2017

Best Auto is literally the best auto repair shop I have ever been to in my life! I will never go anywhere else!

by - Verified Customer December 29, 2016

Great people, happy to drive me home! Done on time!!

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by - Verified Customer December 29, 2016

.

by - Verified Customer December 28, 2016

Thank you for your help with my car. I felt you were up front and honest. I didn't have any surprise charges.

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by - Verified Customer December 27, 2016

Quite pleased.

by - Verified Customer December 27, 2016

Very nice folks.

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by - Verified Customer December 22, 2016

The front desk was easy to talk too and explained the repairs clearly.

by - Verified Customer December 22, 2016

At first it was thought that the starter was bad but after talking with my Dad Angie tried a few more tests and found that the battery was dead and you were able to get a new working battery to replace the dysfunctional one we got at Tires Plus. Angie was also really helpful to me personally as my Dad was hospitalized and she was a great resource to me.

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by - Verified Customer December 20, 2016

The shop was able to get my vehicle in for repair in a timely manner. Very respectful and helpful.

by - Verified Customer December 15, 2016

When you first walk in Your greeted with friendly and professional staff. I recently had a lot of work done on my car, everything that needed to be fixed was fixed. Their was no hidden agenda. I can honestly say I would recommend Best Auto.

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by - Verified Customer December 14, 2016

Very friendly crew!

by - Verified Customer December 11, 2016

Good.

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by - Verified Customer December 01, 2016

Excellent service, friendly & knowable staff!

by - Verified Customer November 29, 2016

Excellent, friendly, honest service as always.

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by - Verified Customer November 29, 2016

I initially took my vehicle to the dealership because I thought it was under warranty. After finding out the vehicle was not under warranty and given a quote of over $2,000 to fix it I brought it to Best Auto Repair for a second opinion. To my surprise and excitement I was given a quote of $47.50 to fix it. You have gained my trust and I will be back. Thank you!

by - Verified Customer November 21, 2016

Great shop with great people.

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by - Verified Customer November 20, 2016

Very respectful and genuine.

by - Verified Customer November 20, 2016

Phenomenal company. I go to them without hesitation every time I need work done.

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by - Verified Customer November 07, 2016

Friendly staff, honest. I'm new to Colorado and this is my first auto repair shop experience here and could not be happier.

by - Verified Customer November 01, 2016

My experience with Best Auto Repair was wonderful. They evaluated a vehicle I was considering and then repaired it after I purchased it. It's running great now!

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by - Verified Customer September 22, 2016

Best did a couple of simple jobs - oil change and cleaning of inside of headlamp covers. Nothing too hard, and the jobs were done correctly and on time.

by - Verified Customer September 22, 2016

Technical expertise and ethics far beyond what I've found, especially dealer service. Troubleshooting can be the biggest opportunity to 'gouge', but I found the opposite. Will be bringing more of my family's vehicles into their shop, and have already recommended them in my office.

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by - Verified Customer September 21, 2016

Oil change and overall check.

by - Verified Customer September 19, 2016

Had an issue with the suspension on a 2007 Ford Focus, called Best and they were able to get me in the same afternoon (it was a weekday). Got a quick quote, seemed fair for the work being done. I didn't have a ride home and they offered to drive me back to Boulder where I live, they went above and beyond to help me out. Would definitely recommend.

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by - Verified Customer September 12, 2016

Very happy with speed of service and honesty.

by - Verified Customer September 11, 2016

Excellent for scheduling repair as well as competitive cost. Most important, quality workmanship.

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by - Verified Customer September 08, 2016

I thought they didn't inflate my tires after doing my brakes, but my gauge was off. They fit me in for the extra work and did a good job.

by - Verified Customer September 08, 2016

Dependable, reliable.

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by - Verified Customer September 06, 2016

I had my truck in the shop as it wasn't running as well as I would like. The folks at Best Auto were quick to identify and resolve the problem quickly with some new spark plugs. I've had my vehicles in the shop multiple times over the last few years, and have always been satisfied with quality service at a fair price.

by - Verified Customer September 05, 2016

Since I know Mark and Greg I wanted to support them in their new endeavor. Everyone at the office was very helpful, Mark, Greg, Sara and John. They repaired my heater and I'm still waiting on cold weather to confirm the repairs have worked.

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by - Verified Customer August 30, 2016

A+A+A+ Service!

by - Verified Customer November 18, 2015

Good first experience.

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by - Verified Customer November 18, 2015

Always reliable service, I can trust the work to be done right.

by November 17, 2015

Honest and interested employees.

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by - Verified Customer November 15, 2015

Friendly reliable service. They get the job done, and it's a small welcoming environment where you are a person, rather than a number.

by - Verified Customer November 12, 2015

Great service, friendly staff, honest pricing.

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by - Verified Customer November 09, 2015

They are fair, fast and stand by their work.

by - Verified Customer October 26, 2015

You solved the issue with the car.

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by - Verified Customer October 21, 2015

Soup to nuts, these guys were great!

by - Verified Customer October 19, 2015

They provide professional service at a quality level I would hope to get at a car dealer's service center but with better communication with the customer. Prices are somewhat better than the car dealer I had been dealing with previously.

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by - Verified Customer October 15, 2015

Great overall experience.

by October 12, 2015

I felt the repair quote was very exaggerated, included thousands of dollars of unnecessary repairs.. items I knew were recently done, or unnecessarily replacing entire systems that could be repaired for significantly less cost..

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by - Verified Customer October 08, 2015

I had good, efficient service.

by - Verified Customer October 01, 2015

I love this place. They are honest and work with my situation.

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by - Verified Customer September 30, 2015

The shop folks are always good to me, and always get it right the first time, well, unless they subcontract out the job, but do tell you when they do contract out...

by - Verified Customer September 28, 2015

Friendly, professional, and willing to work with me.

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by - Verified Customer September 24, 2015

Fast, Expert, and Courteous they are a pleasure to work with.

by - Verified Customer September 20, 2015

Very pleased with the work they did. Also very pleasant and friendly to deal with.

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by - Verified Customer August 24, 2015

I have received great service every time I have been there.

by - Verified Customer August 23, 2015

Good and honest service.

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by August 12, 2015

Great customer service in explaining issue and how to fix.

by - Verified Customer July 28, 2015

Great and timely service!

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by - Verified Customer July 26, 2015

These people are very honest and they do very good work.

by - Verified Customer July 19, 2015

Good family. Good work.

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by - Verified Customer July 16, 2015

I am happy with the service I received.

by July 15, 2015

They are honest and fair.

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by - Verified Customer June 03, 2015

Good honest people.

5 verified customers did not leave comments but provided these ratings:
by Chuck, Wilbur
by Stevie
by Sara
by Paul

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

Gregg Perry became the owner of Best Auto Repair in 2014 and is working hard to continue the tradition of providing quality auto repairs to the Longmont area. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “friendly”, “professional”, “reliable”, “honest”, and “courteous”. This location features a team whose experience, ASE certifications, and investment in tools and equipment help make them capable of repairs; ranging from wheel alignments, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
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AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Best Auto Repair of Longmont has been providing quality car care in Longmont, CO for over 12 years. We are a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Longmont and surrounding areas (under new ownership as of February 2014). The quality ASE (Automotive Service Excellence) certified technicians at Best Auto Longmont employ today’s latest automotive technology and are equipped to handle all major and minor repairs and tune ups on foreign and domestic vehicles.

Best Auto Repair of Longmont is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own. Call, email, or come visit us to schedule your next appointment

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by Best Auto Repair
I change all 4 shocks and rear wheel brake...
Is the noise coming from the same area as the repairs? Does it sound like metal? We may need more info but here are a couple of things that could be occurring:

The brake pad could be installed incorrectly or the break pad hardware kit could be touching on the rotor.

Map
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