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Benchmark Automotive Tire & Service

(360) 200-7287
84 Verified Reviews
benchmarkauto@msn.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

8248 Northeast State Highway 104
Kingston, WA 98346 USA

AUTO REPAIR EXPERIENCE

  • Scott A. Carlson, Owner
  • Established 1995
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 44 Years of Car Repair Experience

Benchmark Automotive Tire & Service Reviews

OVERALL RATING

84 Verified Reviews
5 stars
(59)
4 stars
(22)
3 stars
(3)
2 stars
(0)
1 star
(0)
by - Verified Customer November 06, 2017

Scott

by - Verified Customer October 25, 2017

Great

by - Verified Customer October 19, 2017

Benchmark Auto always does the right thing.

by - Verified Customer October 19, 2017

I got new tires and had hitch and wiring installed. I did not give correct instructions with the wiring and will come by shortly with those instructions.

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by - Verified Customer October 17, 2017

I find them to be ho nest and straight forward. I never feel taken advantage of or manipulated. They are super efficient and I'm glad to have found you

by - Verified Customer October 12, 2017

Benchmark has great and honest people.

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by - Verified Customer October 03, 2017

It was good.

by - Verified Customer September 28, 2017

TREATED IN A MATURE WAY...PLEASED

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by - Verified Customer September 10, 2017

Very nice shop! Great to have them in town. Got me in quickly and did work on both of my veh

by - Verified Customer September 07, 2017

Great shop! Great people!

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by - Verified Customer September 06, 2017

Outstanding customer service. Would highly recommend to all.

by - Verified Customer August 31, 2017

Great bunch of guys, and a real good experience.

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by - Verified Customer August 30, 2017

excellent as always...thanku.

by - Verified Customer August 30, 2017

Very good.

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by - Verified Customer August 10, 2017

Best auto shop experience I've ever had. Everything from customer service, work performed on my vehicle, price, their honesty in dealing with me and my car, was excellent. Love this car shop. Won't be going anywhere else. I would recommend them to anyone.

by - Verified Customer August 06, 2017

Fast service done on my lunch break. Great customer service. Gave me some services that will need to be done in the future. Showed me an awesome product for repelling the rain.

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by - Verified Customer August 03, 2017

Wonderful people, and an excellent standard of service and care.

by - Verified Customer July 26, 2017

good job

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by - Verified Customer July 26, 2017

Stunning service, timely, kept informed, good sense of humor, knows cars. He is like a car whisperer. Would not think of going elsewhere!!!

by - Verified Customer July 26, 2017

Always respectful treatment and quality work at a fair price.

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by - Verified Customer July 23, 2017

Great work

by - Verified Customer July 19, 2017

Work done in a timely manner with no complications

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by - Verified Customer July 19, 2017

The service was great. My car is running great. I feel I understood all issues and fixes that needed to be made. I will go back and recommend to other

by - Verified Customer July 17, 2017

Scott and the guys always do a great job for us.

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by - Verified Customer July 12, 2017

Great folks,good job!

by - Verified Customer July 10, 2017

Nice to hear Scott's stories

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by - Verified Customer June 28, 2017

the owner explained additional items that were/could be a problem, but the decision was mine to get done or delay. excellent place in all respects.

by - Verified Customer June 26, 2017

Friendly, professional service done in a timely manner! Shop clean & neat.

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by - Verified Customer June 22, 2017

Best as always!

by - Verified Customer June 20, 2017

Courteous, friendly in person as well as on the phone. Appreciated the follow up on what needs to be repaired as well.

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by - Verified Customer June 18, 2017

I was happy that they could fit me in and fix my truck that day.

by - Verified Customer May 30, 2017

Everything was done as expected. Very nice folks.

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by - Verified Customer May 21, 2017

Good service.

by - Verified Customer May 21, 2017

Good service, needed a quick look at problem and they fit me in and took care of it.

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by - Verified Customer May 18, 2017

Nice guys, I will go back.

by - Verified Customer May 16, 2017

Good work.

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by - Verified Customer May 11, 2017

Great place and excellent auto service!

by - Verified Customer May 11, 2017

Only 2nd visit but treat as if I was an old friend.

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by - Verified Customer May 11, 2017

Very professional analysis and service.

by - Verified Customer May 04, 2017

Good Corvette shop.

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by - Verified Customer May 03, 2017

Knowledgeable and quality work.

by - Verified Customer May 02, 2017

Benchmark is fair and local. They do the work they say they will and don't pressure you into other work.

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by - Verified Customer April 25, 2017

We always use Benchmark.

by - Verified Customer April 24, 2017

Great.

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by - Verified Customer April 20, 2017

Knows what they're doing.

by - Verified Customer April 17, 2017

I was disappointed to find that my right passenger headlight is not working. I would have hoped that this would have been noticed and repaired or alerted me.

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by - Verified Customer April 13, 2017

Great service!

by - Verified Customer April 13, 2017

They were great.

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by - Verified Customer April 11, 2017

Thanks.

by - Verified Customer April 10, 2017

Everything was done as promised. I found a problem after I picked up my car . I took it back and it was taken care of. A good group of people working there.

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by - Verified Customer April 06, 2017

Had flat tire fixed.

by - Verified Customer April 05, 2017

I have trust in and genuinely like everybody at the shop. Thank you.

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by - Verified Customer April 05, 2017

Appreciate Scott's explanation of what was needed, time frame and cost.

by - Verified Customer April 05, 2017

Good place to take you auto for repairs.

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by - Verified Customer March 30, 2017

Great service and nice to have an experienced mechanic on our side.

by - Verified Customer March 26, 2017

Benchmark Auto is always fair and trustworthy. I have been going to them for my repairs for almost 20 years.

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by - Verified Customer March 16, 2017

Fast friendly service.

by - Verified Customer March 05, 2017

I feel this business is honest and reliable. They are always ready to work with my schedule and will give me a ride to and from work while working on my car. I know I can trust them.

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by June 18, 2013

They were quick to fix the problem and explained exerything they did on the job.

by June 16, 2013

Service was completed on time and on estimate.

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by June 10, 2013

They do everything well and on time.

by June 06, 2013

They were courteous and seemed to know what they were doing.

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by May 27, 2013

Quality work, fair price and I trust them!

by May 13, 2013

Well I did recommend them to a friend and they did not get very good service. As a matter of fact, they left the cap off the engine oil in a Mercedes and that person had smoke and oil everywhere.

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by May 09, 2013

I was able to get an appointment in a timely fashion and the service was great.

by May 09, 2013

Very professional staff, excellent work and customer contact. Accurate estimates on the work. Willing to research for the customer. Plus they know Corvettes and I wouldn't trust just anyone to work on my baby

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by May 05, 2013

I wasn't unbelievably thrilled, but I was satisfied and would take my truck back there.

by April 25, 2013

They are great guys. They work great together and they are quick and knowledgeable.

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by April 24, 2013

I like that they're straight-forward. I have been there several times and they are good. I know them, they know me, and that is why I go there.

by April 24, 2013

Feel like I can really trust them. They show me failed parts. They take the time to explain my options. Always friendly. Never pressure and they call when they are done with the service.

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by April 17, 2013

They have given good information and estimates on which I can make decisions regarding repairs and most of the time it is what they say it would be. If they find something else, I am always informed in advance for any decision. They are very friendly and reliable and they certainly know what they are doing. I am very comfortable with the service and atmosphere at Benchmark.

by April 15, 2013

They always provide excellent, efficient service. Fantastic, actually.

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by April 08, 2013

They just gave me what I wanted done and they did it for me.

by April 08, 2013

The are friendly and give great service at a good price.

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by April 04, 2013

They always do a good job and the prices seem fair. They always get it done quickly. They are thorough. He found rodent nests under my car and cleaned it out.

by April 03, 2013

They do quality work. They are easy to talk to, personable, and respectful people.

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by April 02, 2013

Excellent service, quick turnaround, and honest feedback on what needs to be done vs. what could be done.

by April 01, 2013

He does good work, but with some of the stuff you have to be careful and shop around a bit. Some special things he is not as well priced as the dealer. It isn't about the quality. It's about pricing issues.

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by March 26, 2013

Good service and people I can talk to. They were able to talk to me coherently.

by March 14, 2013

I've had excellent service. I have always had work done that I needed and it has been timely.

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by February 28, 2013

They were very helpful and didn't make me feel like I needed to fix it. They told me it wasn't worth fixing it.

by February 28, 2013

They were good and honest with the estimate. They trouble shot my rig, told me exactly what was wrong, and how much it would cost and that's how much it cost.

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by February 28, 2013

Friendly -competent - fairly priced - locally owned by a guy who really likes cars. They've always done good work for us.

1 verified customer did not leave comments but provided this rating:
by Maurice

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
91

Our certification team found Benchmark Automotive to fit nicely into our Certified Shop Network. They offer a variety of services for you and your car. We found a group of experienced, well trained individuals. They are able to handle a variety of service and repairs on your late model computer controlled vehicles, including tire replacement and wheel alignment. Scott Benchmark, the owner, has made the investment in good quality automotive tools and computer diagnostic equipment, an experienced and currently trained staff, and offers one of the best warranties available in the industry, 36 months or 36,000 miles on most repairs. These are all things that are strong indicators we look for when searching for the best shops to include in our Certified Shop Network.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Early Bird Dropoff
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
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AFFILIATIONS

  • ACDelco

MESSAGE FROM THE SHOP

"Setting the Standard In Automotive Service and Quality" Customer satisfaction is our #1 goal!
Benchmark Automotive Tire & Service repairs and maintains most import and domestic vehicles. Most services from light bulb replacement to engine/transmission replacement, custom exhaust, performance upgrades, tuning and much more. Also minor body parts such as door handles, mirrors, electric seat repair, computer diagnostics and much more. We offer a 3 year/36,000 mile warranty on all repairs, nationwide tire road hazard program, service loaner vehicles.... And much much more!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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