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Bells Mill Auto Care

(757) 517-3711
49 Verified Reviews
bma1_1@hotmail.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

964 Bells Mill Rd
Chesapeake, VA 23322 USA

AUTO REPAIR EXPERIENCE

  • Russ Gibson, Owner
  • Established 1999
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 55 Years of Car Repair Experience

Bells Mill Auto Care Reviews

OVERALL RATING

49 Verified Reviews
5 stars
(37)
4 stars
(9)
3 stars
(2)
2 stars
(0)
1 star
(1)
by - Verified Customer June 12, 2017

These guys are awesome!

by - Verified Customer June 06, 2017

I'm thrilled that I know this garage and I'll be coming here from now on.

by - Verified Customer May 15, 2017

Russ and mechanic were very polite.

by - Verified Customer March 23, 2017

Routine service that was handled professionally and timely.

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by - Verified Customer March 15, 2017

Had a great experience with these guys, informative and quick repairs completed to my satisfaction.

by - Verified Customer March 12, 2017

I appreciated the ability to get my van in the same day I called.

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by - Verified Customer February 14, 2017

Very honest & no beating around the bush!
Simple, straightforward & fixed! Like that, & not a fortune!

by - Verified Customer December 04, 2016

Took my truck in there with an idea of what might need to be done. After being treated unprofessionally at another local shop, I decided I'd rather give these guys my money than anyone else.

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by - Verified Customer November 24, 2016

The repair on my SUV was done the day after Thanksgiving when most other shops were closed. The team here spent extra time past closing hours to repair my vehicle and were extremely helpful and kind! I truly appreciated that they cared just as much as I did about repairing my vehicle so that it could be safely driven! I will most definitely continue to have any and all work done here as well as recommend friends to also service their vehicles here!

by - Verified Customer November 17, 2016

Excellent. Will for sure use in the future.

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by - Verified Customer November 16, 2016

Excellent customer service.

by - Verified Customer November 09, 2016

Very satisfied.

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by - Verified Customer November 08, 2016

No complaints.

by November 03, 2016

Everything was done quickly and the car was ready when promised.

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by - Verified Customer October 20, 2016

All work done in a professional manner. I will go back for my next car issue.

by August 15, 2016

Customer service was great

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by June 24, 2016

During drop off, I was pushed aside by what seemed to be a regular customer after I started working with the shop.

Reply from Bells Mill Auto Care – by RIG August 30, 2016

Our deepest apologies for that mishap. Sometimes in the heat of the moment people get in a hurry. Hopefully your next visit will be more pleasant.

by - Verified Customer March 25, 2016

This service place is ALWAYS friendly and very reasonably priced.

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by - Verified Customer March 21, 2016

The service was prompt and reasonably priced.

by - Verified Customer February 18, 2016

All my expectations were met.

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by - Verified Customer October 27, 2015

We have used Bells Mill Auto for years for repairs, oil changes, state inspections, etc. We have found them to be very honest, accurate and reliable. Russ, the owner, always keeps us informed and updated during the repair process and stands by his work.

by - Verified Customer October 19, 2015

Really fast turnaround..I own a landscape company and my truck is important to my business.

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by - Verified Customer September 01, 2015

They do great work.

by - Verified Customer August 24, 2015

They have worked on my cars which is 5 for last five years.

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by - Verified Customer August 11, 2015

Service has always been excellent.

by - Verified Customer July 21, 2015

They are honest, good with communication and follow up.

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by - Verified Customer November 21, 2013

I have been with them for about a year and a half. Their prices are reasonable and I feel they are honest. The price it right, they are honest, and they are located close to my house. They were referred to me.

by - Verified Customer November 18, 2013

I have used them for the last twelve years and they're done a fabulous job keeping my five older cars running and on the road, and they stand behind their work one hundred percent.

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by - Verified Customer November 15, 2013

I trust the owner. He is one of the few people that I trust. They do good work.

by - Verified Customer November 11, 2013

They are pretty good with their work.

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by - Verified Customer November 07, 2013

We have used them for a really long time, so we feel like he is honest and we trust him.

by - Verified Customer November 01, 2013

I just had an inspection and they said they I needed to replace the brakes is all. It was my first time dealing with them.

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by - Verified Customer November 01, 2013

They are always efficient. They always have my car ready on time. If there are any issues they call me before doing anything. They are prompt and courteous. Just absolute customer service.

by - Verified Customer October 31, 2013

They did a good job, their price is reasonable, and it was quick. They repaired it.

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by - Verified Customer October 28, 2013

Great service, very friendly staff, very professional,and definitely on time. They were very fast.

by - Verified Customer October 25, 2013

Quick response on repair, short turn around, and the price seemed to be in line. Overall shop cleanliness was good.

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by - Verified Customer October 23, 2013

We are very satisfied with them. They are friendly. Their service is very good.

by - Verified Customer October 23, 2013

I feel they do excellent work and the people that work there are friendly and know what they are doing. I know the owner, he is a friendly person and treats me well.

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by - Verified Customer October 07, 2013

I have been going there a long time and they are good. They have always done me right.

by - Verified Customer October 03, 2013

They are excellent. I have had to take my truck before to get rotors repaired on it , several times with the Chevy dealer itself and they kept still blowing the rotors. I took it to Bells Mill Auto and I haven't had a problem since.

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by - Verified Customer October 01, 2013

I have used them for ten years. I have moved and drive ten miles to go back. I trust them. They do very good work.

by - Verified Customer September 27, 2013

I was pleased with the work.

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by - Verified Customer September 25, 2013

They were very helpful and catered to my needs. They made sure I was a satisfied customer, and they provided me with snacks. Also they checked on me regularly.

by - Verified Customer September 24, 2013

They were very polite and did an incredible job. They did not try to sell my anything I did not need. I cannot recommend them highly enough.

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by - Verified Customer September 16, 2013

I have been doing business with them for many years. They never have exceeded the price quoted. I have taken a car in thinking that it needed major repair and when I went to pay the bill found out it only needed minor repair at a fraction of the cost I was thinking I would have to pay. They are very honest.

by - Verified Customer September 03, 2013

They were very efficient. I had to have a part ordered which was going to be three days but they got it in the next day. I was able to wait while they did the repair on my vehicle.

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by - Verified Customer August 28, 2013

They are always very good. They fix things and do what needs to be done quickly.

by - Verified Customer August 27, 2013

I thought they were knowledgeable and fair. Also they were up front with what was wrong with my vehicle, and they were upfront with how much it was going to cost.

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by - Verified Customer August 15, 2013

I have always been treated fair. They have fast and reliable service. I have been going to them for about five years. They have fair and quick service.


RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
100
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
95

Owned and operated by Russ Gibson, this RepairPal Certified shop was established in 1999 and has been proudly serving the Great Bridge community ever since. Russ has assembled a crew of seasoned industry veterans who take their craft seriously. In my conversations with Russ he emphasized the importance of training and keeping up with the latest technologies in the industry. His crew attends four to five training classes a year and has at their disposal some of the industries best automotive tools and computer diagnostic equipment available to make accurate professional service and repairs to your vehicle. All work is backed with a 12-month / 12,000-mile warranty. For your convenience, rental cars, early bird drop off, and a comfortable waiting area are all available.

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA

MESSAGE FROM THE SHOP

Bells Mill AutoCare has been providing quality car care in Chesapeake, VA, since 1999. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Chesapeake and surrounding areas.

The quality ASE (Automotive Service Excellence) certified technicians at Bells Mill AutoCare employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Bells Mill AutoCare is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Coupons
25.00 OFF A SERVICE..MIN 250.00 REPAIR
Bring your vehicle today and receive 25.00 off. Min 250.00 repair. Must mention this ad before repairs to receive discount. "Most Cars" tax and fees not included. Cant be used with other discounts.
Expiration Date: 12/31/2017
Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #966


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