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AZ Automasters - Gilbert

(480) 525-6640
25 Verified Reviews
jessi@azautomasters.com

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
8:00am to 3:00pm

ADDRESS

2343 East Baseline
Gilbert, AZ 85234 USA

AUTO REPAIR EXPERIENCE

  • Jessica Dutton, Service Manager
  • Established 1998
  • 2 Auto Repair Mechanics on Staff
  • 24 Years of Car Repair Experience

AZ Automasters - Gilbert Reviews

OVERALL RATING

25 Verified Reviews
5 stars
(18)
4 stars
(4)
3 stars
(2)
2 stars
(1)
1 star
(0)
by - Verified Customer June 29, 2016

They did really good work. I was satisfied with the prices. I have another family member, my daughter, who needs work done on her car and we will probably take it out there Saturday.

by - Verified Customer June 25, 2016

They have great service and they are fast and friendly.

by - Verified Customer June 24, 2016

I had a great experience. As a matter of fact, I am still waiting for them to find a part for me. So, it is great.

by - Verified Customer June 20, 2016

They were very honest. I felt like it was quality service compared to the oil changes I had in the past and that is what I had, an oil change. I didn't feel they were trying to push me into buying other things. Other places will say you need work done when you really don't need anything done and they didn't do that to me.

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by June 17, 2016

They were great. Their customer service was great and their promptness.

by - Verified Customer June 12, 2016

Great customer service. They are quick, fast, and helpful.

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by - Verified Customer June 08, 2016

I felt like they were very responsive on scheduling the appointment. They were very professional and I will bring my car back there.

by - Verified Customer June 07, 2016

They are very helpful, courteous, friendly, and seem to be thorough. They went above and beyond. I was out of town and they kept my vehicle and they stayed in touch with me.

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by - Verified Customer May 29, 2016

They diagnosed a problem that I didn't think they could diagnose. They fixed the problem and I got it back the same day.

by - Verified Customer May 27, 2016

They are very, very knowledgeable about all kinds of different things. They have been very good at trouble shooting and diagnosing various repairs for me. It is pretty easy to get an appointment. They do their work very quickly, so, you are not inconvenienced.

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by May 26, 2016

They were friendly and very personable. They gave me a run down on what my vehicle needed and they were very informative.

by - Verified Customer May 24, 2016

They were prompt, took my vehicle in a short notice, and they were thorough.

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by May 24, 2016

Jessie was very friendly and quick to get our oil changes done. He conveniently priced matched with another shop.

by - Verified Customer May 20, 2016

They are very friendly. They are very speedy.

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by - Verified Customer May 19, 2016

Mike and Jessi, who manage the location, are fantastic. They are very fair with pricing. They are very congenial. They are very prompt. They kept me informed of the things they were doing. They always notify me to approve the transactions. I would like to thank them for being an honest company. It is very hard to find that. I think they are very competitive for the local area. I think they do good work.

by May 06, 2016

It was good. I had to take my car back a couple of times. The issue was kind of complicated. I did not have good service at the Chandler facility. The one in Gilbert did much better. The manager called me.

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by - Verified Customer April 23, 2016

It was excellent. They did everything I needed them to.

by - Verified Customer April 19, 2016

Excellent. They did some work on my Corvette and did excellent work. I would recommend them highly to anybody that I know. Completely satisfied. I will be using them quite a bit in the future.

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by - Verified Customer April 18, 2016

Effective, timely, and helpful.

by - Verified Customer April 09, 2016

Fantastic. They were helpful and quick. They did a very professional job. I would continue to recommend them.

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by - Verified Customer March 18, 2016

They are an outstanding facility with good prices. Good, quality service and a nice place.

by - Verified Customer March 02, 2016

It was very good. The customer service was good. It didn't get done in the time they said but the people who sent the transmission didn't get there on time.

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by - Verified Customer February 27, 2016

I was extremely pleased with how they dealt with the problem and us.

by - Verified Customer February 17, 2016

Great service. Customer service was great.

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by - Verified Customer February 08, 2016

It was a good experience. I went in, and they did the work. They also told me about the work that I will need and they even quoted me. They were very reasonable. What I thought needed to be done got done and they got me in and out in a good amount of time.


RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
98

AZ Automasters has been serving Gilbert and the surrounding area since 1998. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics, to check engine light repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “knowledgeable”, “reliable”, “professional”, and “excellent”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • TECH-NET

MESSAGE FROM THE SHOP

We only employ ASE Master certified, trained technicians, have the most modern state of the art equipment, and up to date information systems available to accurately and efficiently diagnose, repair and maintain your import or domestic vehicle. We accept almost all extended warranty plans. High performance upgrades, and accessories are also available.
We understand that deciding on a repair facility, or deciding to change to a new facility is an issue many of you are concerned about. By choosing us you will find that we want your business and your continued loyalty, and we will act like it. Our team of technicians and front office staff are among the most ethical & honest in the industry today. You will never experience high pressure sales tactics, or unprofessional behavior, rest assured. We are an A+ BBB accredited business, and an NFIB member, supporting other local small businesses as well. Our mission is to give you honest, top quality service at competitive, affordable rates.
For

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

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