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Avenue Automotive

(972) 992-5591
111 Verified Reviews
info@avenueautomotiverepair.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed

ADDRESS

200 E. Ennis Ave
Ennis, TX 75119 USA

AUTO REPAIR EXPERIENCE

  • Richard Watson, Owner
  • Established 2010
  • 4 Auto Repair Mechanics on Staff
  • 68 Years of Car Repair Experience

Avenue Automotive Reviews

OVERALL RATING

111 Verified Reviews
5 stars
(86)
4 stars
(21)
3 stars
(1)
2 stars
(1)
1 star
(2)
by - Verified Customer November 02, 2017

excellent

by - Verified Customer October 29, 2017

Great friendly atmosphere .Staff does a good job. No worries, I will be back.

by - Verified Customer October 29, 2017

Lost an alternator belt miles out of town. Limped a large van to the shop, left an explanation form with the keys in the drop box. They had already checked the van and jumped right on the repair as soon as we called. Knowing we were from out of town, they shortened our inconvenience nicely and at very reasonable rates.

by - Verified Customer October 19, 2017

Good job.

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by - Verified Customer October 12, 2017

The work that was done washing good but I'm still hearing a screeching noise don't know what it is

by - Verified Customer October 12, 2017

I would defiantly do business with them again.

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by - Verified Customer October 09, 2017

Do good repairs &
Friendly atmosphere!!

by - Verified Customer October 09, 2017

Very good the people treated me with much respect

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by - Verified Customer October 05, 2017

fast service. Rick is nice.

by - Verified Customer October 04, 2017

It was good.

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by - Verified Customer October 03, 2017

Very good service

by - Verified Customer October 01, 2017

Great service. Needed new brake pads on front two tires, and the shop went ahead and fixed a leak in my back right tire while they had my vehicle. Overall good place to have your car serviced and repaired.

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by - Verified Customer September 26, 2017

People were very friendly took time to explain was was going on with my Tahoe will come back again

by - Verified Customer September 26, 2017

Everyone was very kind to me, and my car got fixed in a timely manner. I do wish there was a way to pay through installments, because I am a college student and the payment was pretty high. Overall, my experience was great!

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by - Verified Customer September 24, 2017

Overall satisfied. The 1st repair didn't work so it took a week longer than I had anticipated.

by - Verified Customer September 13, 2017

Everyone was awesome. Love this shop!

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by - Verified Customer September 07, 2017

The staff is always great and takes excellent care of our needs in a timely manner every time

by - Verified Customer September 07, 2017

Excellent service!!

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by - Verified Customer August 31, 2017

It was an odd thing, but it got fixed.

by - Verified Customer August 24, 2017

Great service and treated like a VIP!

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by - Verified Customer August 22, 2017

Just a great professional and honest place to get your car serviced

by - Verified Customer August 20, 2017

Satisfied, would use them in the future

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by - Verified Customer August 16, 2017

Alignment on truck. Great experience.

by - Verified Customer August 16, 2017

My trucks weren't fixed as described and it cost more than I expected. There was one problem that never got fixed

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by - Verified Customer August 10, 2017

Did an excellent job.

by - Verified Customer July 30, 2017

I brought my car here to fix my check engine light. They told me what part I would need to replace, when I could bring it in again, and even went out of the way to drop me off at work while they worked on my car ! Really appreciated how far they went to make sure my car got fixed. My check engine light turned back on a few days later and was running the same code. When I brought it back to see what was up they found that one of the valves needed to be replaced as well. They apologized and said they wouldn't charge for labor so I would just need to pay for the part itself. The valve would've run me about $120, which wasn't too bad. When I went to pay they gave it to me for $61 because they didn't catch it the first time around! Was really happy that they went above and beyond to make things right. The employees are really nice and respectful. They've got a good thing going here! My only complaint would be how busy they are but their customer service and free refreshments make the wait worth it. Would definitely come again. :)

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by - Verified Customer July 25, 2017

Sending a link to the inspection report with pics included is perfect. Keep it up!

Reply from Avenue Automotive – by aveautomotive August 21, 2017

We agree David. Thanks!

by - Verified Customer July 24, 2017

Although the wrong thermostat was installed on my Yukon Richard made it right and helped me to solve some codes that denied me of a passing state inspection. NO CHARGE.

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by - Verified Customer July 20, 2017

Exclent service is the usual. Have never experienced anything less.

Reply from Avenue Automotive – by aveautomotive August 21, 2017

Thanks Daniel!

by - Verified Customer July 20, 2017

Very polite and fast service. Very organized operation.

Reply from Avenue Automotive – by aveautomotive August 21, 2017

Thanks Stephen...our pleasure!

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by - Verified Customer June 29, 2017

Worth it

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Victor, let us know what we can do to get that 5th star next time. :-)

by - Verified Customer June 20, 2017

Had taken in to fix oil leak. Oil is still leaking. Breather cap is loose so oil is coming out of the manifold and all my belts are squeaking. I spend almost $1,000 on repairs to get the same result. (oil leak) plus belts are squeaking.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

I am sorry for your dissatisfaction Ruben, but felt clarifying the situation was important. The vehicle was brought to us with a very specific repair request that was not rooted in any diagnostic from us or by our recommendations on how to fix any specific problems. After getting the vehicle, which is a 34 year old work truck...we did all we could to get the vehicle in best shape possible for age and condition. We even discount our work by over 40% to assist Ruben all that we could, even doing several things for free. Ultimately, the vehicle is just too wore out to stop all oil leaks, without a major engine rebuild; which was explained to customer. All of our efforts with this vehicle and customer were honorable and thorough.

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by - Verified Customer June 20, 2017

Richard and his team always handle issues professional, they always try to get it right and you notice the effort!

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Glenn!

by - Verified Customer June 18, 2017

Excellent service.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Keith!

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by - Verified Customer June 13, 2017

Excellent service. Good people.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Chris!

by - Verified Customer June 08, 2017

Excellent job.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Jim!

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by - Verified Customer May 22, 2017

This was my first visit to shop and I will be back if I have any new issues.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

We look forward to seeing you again Kenneth!

by - Verified Customer May 14, 2017

Excellent, no need to say more.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Greg!

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by - Verified Customer May 09, 2017

Camron did a great job! His knowledge saved me a lot of worry & money. Many thanks for clearing a VSC light and getting my CD player un-jammed!! Thanks to Richard for keeping our cars running.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks so much Gary. Will pass on the positive feedback to Camron.

by - Verified Customer April 30, 2017

Very kind owner and great service.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Christina!

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by - Verified Customer April 27, 2017

My van would not start at the store on a Friday afternoon so I called Avenue Automotive. They sent a tow truck to get my van and started work immediately. They called me later that day to tell me my van was ready. I was very surprised and more pleased that the job was done so quick.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Our pleasure Ken!

by - Verified Customer April 19, 2017

Honestly, I've been to many shops because my vehicle needs a lot of work. However, Avenue Auto was the first shop that I've visited where I felt that the service was genuine and quick. From the customer service to the comfort in general, I sincerely enjoyed my time there and appreciate the way they took care of my car. Will never go to another shop from now on.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Wow! Thanks so much Candace!

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by - Verified Customer March 29, 2017

I always have good experiences at this shop. Richard has a great staff and I am always at ease leaving a car there if necessary.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Theresa!

by - Verified Customer March 16, 2017

Everyone always explains and answers all of my questions . My wife's daughter drove back to San Antonio feeling much safer and confident with the repairs done on her car. Thank you !

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Todd!

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by - Verified Customer March 16, 2017

Great work as always. Friendly and informative.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks David!

by - Verified Customer March 14, 2017

Never had a problem with them. They did explain that my refrigerant for my AC was low. They recharged it but said they could not find the leak. Told me that they used a dye, so if the AC stopped cooling, to bring my car back in and they would trace the leak. Always get great service here. I would recommend them to anyone.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Monte!

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by - Verified Customer March 11, 2017

The shop did a great job, got me fixed up, and at a great price!

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Kody

by - Verified Customer March 08, 2017

Great work done.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Patricia

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by - Verified Customer March 08, 2017

The people are very nice.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Jessica

by - Verified Customer March 05, 2017

Everyone there was so nice and helpful. I would use their shop again. I appreciate everyone's help.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Sherri!

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by - Verified Customer March 01, 2017

Appreciate the honesty. That is rare in the automotive repair industry!

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Edward

by - Verified Customer February 21, 2017

Excellent!

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Robbye

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by - Verified Customer February 20, 2017

Wonderful!

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Jamie

by - Verified Customer February 19, 2017

Great first impression, great snacks and drinks, good waiting area for kids. Respectful honest mechanics :)

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Veronica!

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by - Verified Customer February 15, 2017

Every time I visit this place, the people are very straight forward, honest, and precise.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Bruce

by - Verified Customer February 14, 2017

Excellent service!

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Billy!

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by - Verified Customer February 13, 2017

The repair team is awesome and always finds time to work me in to service my vehicles.

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Lauren!

by - Verified Customer February 13, 2017

Very good feeling about these folks!

Reply from Avenue Automotive – by aveautomotive July 27, 2017

Thanks Dennis!

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by - Verified Customer February 09, 2017

Great!

by - Verified Customer February 09, 2017

The guys at Avenue Automotive did a great job!

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by - Verified Customer February 01, 2017

Great customer service. The prices are reasonable and I would highly recommend them.

by - Verified Customer January 31, 2017

Great experience as usual.

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by - Verified Customer January 29, 2017

My car was repaired sooner than expected and now that it has been a week since the repair, my car continues to run well.

by - Verified Customer January 22, 2017

Good people. They worked on wrong door but made it right. I will go back.

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by - Verified Customer January 22, 2017

Good first visit.

by - Verified Customer January 19, 2017

Good clean shop. Well organized business.

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by - Verified Customer January 09, 2017

I was very pleased how fast and how they explained all the issues that my vehicle has but they never try to force me to get everything done.

by - Verified Customer January 05, 2017

Very informative, professional, and polite. I will definitely use Avenue Automotive as my go to mechanic shop.

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by - Verified Customer January 04, 2017

My car needed more repairs than I originally thought but everything was explained to me in a way I could understand and I also had the opportunity to decline repairs that were not immediately necessary. My car passed inspection and it has been a couple of weeks without any issues with my vehicle. Great customer service and great work!

by - Verified Customer December 28, 2016

Great place to take your car too! Very satisfied with job done.

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by - Verified Customer December 22, 2016

Happy.

by - Verified Customer December 19, 2016

My first visit. I really appreciated being dropped off and picked up when my truck was ready.

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by - Verified Customer December 19, 2016

Found additional problems which needed repair. Looking out for my safety. Great business.

by - Verified Customer December 19, 2016

Great job!

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by - Verified Customer December 14, 2016

Have already recommended you to others.

by - Verified Customer December 13, 2016

Great job as usual!

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by - Verified Customer December 04, 2016

Great.

by - Verified Customer November 27, 2016

They helped me out and I will always use them.

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by - Verified Customer November 13, 2016

I really appreciate Rick. He has always been very helpful to me.

by - Verified Customer November 10, 2016

They diagnosed in 15 minutes what the Infiniti dealer and a second garage was unable to. Without Avenue Automotive I would've been forced to sell my QX56.

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by - Verified Customer March 23, 2014

They did everything that they promised they would fix.

by March 23, 2014

I don't think they had screened correctly. It wasn't fixed correctly and he didn't know it had a small leak in the radiator. The guy fixed the problem, got into the motor for the small leak in the radiator. There was no problem, come to find out a small leak in the radiator, something happened, not on purpose, anyone can make a mistake.

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by - Verified Customer March 23, 2014

They did a good job at a fair price.

by - Verified Customer March 23, 2014

It was done in a timely manner. I like the guy that dropped me off at home and picked me up when the work was finished.

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by - Verified Customer March 23, 2014

Whatever Richard tells you is true and he doesn't say anything that is not true, and I am well satisfied.

by - Verified Customer March 23, 2014

They did a great job for me. They were timely; they got it done. Price, their prices were decent and low compared to where I have been going.

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by - Verified Customer March 23, 2014

They are always friendly and quick. Nice people. They are reasonable and their price is reasonable.

by - Verified Customer March 23, 2014

They're very upfront, they tell you what they're going to do. They call you, they called me and my Dad. If there's a problem, they ask you. Very friendly and upfront, they don't hide things.

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by - Verified Customer March 23, 2014

They do excellent work, they fixed problems that could have caused even bigger problems.

by - Verified Customer March 23, 2014

They have good service and are professional and nice because they work with you. They service my car every time it needs it.

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by - Verified Customer March 23, 2014

The service is absolutely very thorough, and they are understanding, they understand real well.

by - Verified Customer March 23, 2014

I just think they're reliable and trustworthy. I just know they come from a Christian background, that's how I prefer to do business.

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by - Verified Customer March 23, 2014

When I asked him a question, he gave me a straight answer. I like them, and 300 dollars is 300 dollars and that's his service.

by - Verified Customer March 23, 2014

Good service, never had any issues. They accepted my warranties for my vehicles.

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by - Verified Customer March 23, 2014

It is an awesome shop. They're very good people down there.

by - Verified Customer February 02, 2014

My car was fixed right. I was told what it would cost up front, and my car was ready when they said it would be.

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by - Verified Customer January 29, 2014

My requests were met with courtesy & everyone was knowledgable of what needed to be done.

by - Verified Customer January 29, 2014

Very Honest and Freindly staff. Quick service. Clean Environment.

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by - Verified Customer January 01, 2014

I have always received honest services regarding repairs on my vehicles. The facility is large, clean and in a good location. Pricing was also fair.

by - Verified Customer December 27, 2013

Have had several repairs done. Great to work with the crew and the management. Fair pricing and timely

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by - Verified Customer December 25, 2013

Great service. Extreme honesty.

by - Verified Customer December 11, 2013

They are very friendly and fair.

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by - Verified Customer November 05, 2013

The service people were very professional and honest.

by - Verified Customer August 26, 2013

Management did a good job of handling my issue.

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RepairPal Scorecard
97
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
99

Avenue Automotive was established with an absolute commitment to excellence and customer service in 2010. Our unbiased survey of their customers confirmed this with a well above average customer service score. Their customers rave about them. Richard Watson, the owner, is a very experienced ASE Certified technician who makes sure he and his staff stay current with the latest technologies by attending regular training. This team of professionals is equipped with some of the best automotive tools and computer diagnostic equipment available to ensure professional repairs are made to your modern vehicle. They back their work with a 36-month / 36,000-mile warranty. Local shuttle service, Saturday hours, early bird drop off, and a clean comfortable waiting area with wireless internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Avenue Automotive’s mission is to be the most trusted service and repair business in the local area.

We will accomplish our mission by ensuring our customers make informed repair decisions based on the facts of their vehicle’s problem and maintenance needs; and by providing our customers an unmatched maintenance and repair experience, every time.

In return, our clients will be able to maximize the value from their vehicle investment today and in the future.

Our Guiding Principles
1. Our team will consist of members with the highest levels of integrity and professionalism.
2. Our team will consist of members who are positive minded and team focused.
3. Our team will consist of members who are committed to and display excellence in all they do.
4. Our team will use only the time and resources necessary to properly diagnose vehicle repairs.
5. Our team will not recommend or sell a repair that is not needed by our customers.
6. Our team will thoroughly review every est

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Avenue Automotive
Standard A/C diagnostic in our shop would be to evacuate the refrigerant to verify there is enough in the system. If the system has the correct amount of refrigerant, then we re-charge and check pressures and component functionality. If they system is low on refrigerant, you have to figure out why, as it has a leak in the system somewhere. This is usually accomplished by putting a dye back into the system with the refrigerant to detect where the leak is coming from.

All that said to show that there isn't an easy answer to your question. There are several components to a working a/c system and would most likely need to be diagnosed by an a/c technician to find the definitive answer.
car is making a loud roar from back of car...
Could be as simple as mud or debris in brakes, shields coming loose or possibly a wheel bearing/hub going out. Try removing the tire and inspecting all components to eliminate debris. Check for rear tire movement left to right or top to bottom.
Have a problem starting my Audi A6. I'...
We just received a 2006 Audi A6 with the same problem. We were able to find error codes in the Access/Authorization module. Clearing the codes in the module allows the car to start again. You will need a repair center with the right equipment to get directly in to this module, as it is not a typical "check engine" type of code. We aren't sure how long clearing the code lasts, or what caused the code to trip in the first place...but assumed to be the module mentioned here is going bad. We will test the vehicle over the next couple of days to see if code resets and access is denied again.
car has been sitting for 3 weeks in the ga...
Most common issue for this is The crankcase ventilation system should maintain a minimum amount of vacuum at the oil fill cap. If the vacuum level is greater than 3/4", the ventilation valves will need to be replaced. The valves are on the top of the valve covers and can be replaced individually. A failure of the valves will create too much vacuum in the crankcase which pulls oil into the intake manifold.

To perform a compression test requires a factory scan tool that will set the valve lift to a defined position.
when it stop runing the headlights went of...
Several areas this could be coming from, but it leans electrical...possibly with the BCM. We would recommend that you get it to a certified shop for a diagnosis.
When in drive it points at N, etc.
That is most likely an issue with your "prndl shift indicator". One of the staff here has a 98 explorer that is on its way to doing the same time. It can get off over time. There also could be some hardware loose that is causing the prndl shift indicator to not work correctly. It is not a problem with the transmission itself.
I have been having an issue with smoke com...
If the smoke is gray, it is typically valve seals. If the smoke is black or really dark, then it could be an injector leaking. Unfortunately, the color or shade is important to knowing which way to lean.

Does the vehicle run rough at all when first started?
In short, get it diagnosed. Air bags are an important safety issue and a light is an indicator that they will not work should they be needed. There is no single reason that could be causing the light to come on, but the fact that it is one tells you something is wrong.
There are a number of reasons a car might shake while at highway speeds. Improper tire balance is usually the most common cause. However, you could also have some poor steering and suspension components that are causing the problem. Lastly, you could have improper tire wear. Plus, the term "shake" can mean a lot of different things in the auto world. Best thing to do is get it to a reputable shop and let them diagnose it for you and then you can know exactly what the problem is.

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