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Automotive Excellence

(707) 832-4149
360 Verified Reviews
service@yourautoexcellence.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su-M
Closed
M-F
8:00am to 5:00pm
S
8:00am to 2:00pm

ADDRESS

35 Executive Ave #3
Rohnert Park, CA 94928 USA

AUTO REPAIR EXPERIENCE

  • Mike and Darlene Pogojeff, Owners
  • Established 1988
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience

Automotive Excellence Reviews

OVERALL RATING

360 Verified Reviews
5 stars
(269)
4 stars
(76)
3 stars
(12)
2 stars
(2)
1 star
(1)
by - Verified Customer November 07, 2017

I called for an appointment with automotive excellence and they made the next available appointment for my repair. It was easy to communicate with them and a pleasant experience.

by - Verified Customer November 01, 2017

Always a great experience.

by - Verified Customer October 31, 2017

Explained the difference between a minor and major service without being pushy or condescending. I will definitely be back.

by - Verified Customer October 30, 2017

I have and will continue to recommend AE to all my friends. These guys are beyond fair and they always do the repair correctly. I trust them with all my vehicles. The shop is clean and well managed. The people are nice and committed to customer satisfaction. Would not take my car anywhere els

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by - Verified Customer October 30, 2017

Feeling trust to the shop

by - Verified Customer October 30, 2017

very professional as always

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by - Verified Customer October 27, 2017

Good service, Thanks for the shuttle ride Pat Spencer

by - Verified Customer October 27, 2017

Feel like I got overcharged by about $100 (based on a quote from another local shop). I knew the code for the exact part I needed, and had the computer error code too. Don't know why customers still have to pay for an hour of 'diagnosis' for a simple sensor replacement (which is diagnosed by plugging in the OBD2 reader). Sigh...

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by - Verified Customer October 25, 2017

I was treated with respect and the work that was done was clearly explained to me. Highly recommend!

by - Verified Customer October 24, 2017

I have been a customer for over 25 years and would go nowhere else.

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by - Verified Customer October 23, 2017

All good

by - Verified Customer October 23, 2017

Service and oil change.

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by - Verified Customer October 20, 2017

Good service

by - Verified Customer October 19, 2017

Trustworthy! Thanks

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by - Verified Customer October 19, 2017

Kept me informed while I waited for the car. Staff are pleasant and courteous.

by - Verified Customer October 19, 2017

I was pleased with the way I was treated as well the explanation of what needed to be done. When it was discovered that my car needed to stay an extra day for parts, I was given a loaner car. I am pleased with the work completed and will be using this shop for my repairs in the future.

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by - Verified Customer October 17, 2017

I'm a repeat customer. I trust my vehicle to this shop and those they recomend.

by - Verified Customer October 16, 2017

It was done OK.

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by - Verified Customer October 12, 2017

They had me in and out fast after my car broke down. Also, they have a shuttle if you need a ride home or to the shop!

by - Verified Customer October 10, 2017

All employees were professional, thorough,,accommodating and knowledgeable.. My experience with Auto Excellence has always been positive and I highly recommend them them at every opportunity.

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by - Verified Customer October 07, 2017

I liked that I was given a price quote over the phone and it was my final cost. No hidden fees/extra charges.

by - Verified Customer October 07, 2017

They took care of us in a timely fashion and answered all my questions. Very professional

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by - Verified Customer October 05, 2017

Excellent

by - Verified Customer October 04, 2017

I wish I had been called to say my hood struts needed to be replaced because they are not holding up the hood, which is potentially dangerous. Why tell the customer when they come in to pick up their car-????!!!! I was not happy about that and then they send me a postcard to remind me I need to have that fixed-?!?!?!?

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by - Verified Customer October 04, 2017

They send me reminders for service and always do a great job.

by - Verified Customer October 02, 2017

I m very satisfied and will return for future maintenance and repairs.

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by - Verified Customer September 28, 2017

I had to wait for a part to be ordered for my car, and when I came in to get it installed, even though there was a line of a couple people ahead of me, Mike saw me and switched out the part immediately since it was a quick fix. Thank you for your fast service!

by - Verified Customer September 28, 2017

Automotive Excellence keeps my '02 Honda in top condition. I moved and come home to RP to have major service done.

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by - Verified Customer September 28, 2017

This is the ONLY car maintenance and repair business I trust. Honest, up front, and high quality.

by - Verified Customer September 27, 2017

we have used Automotive Excellence for a few years now. I am very satisfied.

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by - Verified Customer September 27, 2017

I know when I leave Automotive Excellence that I am driving a SAFE car !

by - Verified Customer September 25, 2017

A sensor was replaced and that very night the light came on again., Called John and he suggested doing a drop by to check it. My schedule is such that I have been unable to do that yet. The light has come on almost everyday. I will call to make an appt. Not complaining though, your shop is the best and I tell everyone that!

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by - Verified Customer September 19, 2017

It was nice

by - Verified Customer September 13, 2017

I've continually brought all my vehicles to Automotive Excellence over the past 8 years.
They've always performed repairs without flaw. They are skilled, knowledgable, and I can always trust the work being done efficiently.

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by - Verified Customer September 12, 2017

Automotive Excellence is the only place I would take my car to have it serviced. I tell everyone how great they are!!!

by - Verified Customer September 12, 2017

I only go here. Always happy with service and repairs and cost

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by - Verified Customer September 07, 2017

I would not consider going anywhere else!

by - Verified Customer August 31, 2017

very helpful. such awesome service.

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by - Verified Customer August 31, 2017

Very nice and businesslike. Very knowledgeable about what needed to be done on this basic service call.

by - Verified Customer August 24, 2017

Best experience in the automotive shop that I've had in years and years

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by - Verified Customer August 24, 2017

Good job fixing my car

by - Verified Customer August 23, 2017

They were very professional and helpful.

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by - Verified Customer August 22, 2017

My family and I have been coming here for almost 30 years, always receive excellent work. We've never had a car break down and you know you can trust them to tell you what you need when you need it; they never recommend anything before it's needed. I highly reccomend this shop.

by - Verified Customer August 14, 2017

Thanks for the great service, as always!

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by - Verified Customer August 13, 2017

Always great service!

by - Verified Customer August 07, 2017

Great find. Now all my repairs will be done here!

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by - Verified Customer August 04, 2017

Very professional service. I was so impressed and appreciative of the work and the follow up information.

by - Verified Customer August 04, 2017

Repairs were made as discussed. Coupons were applied to the job. Service was available on a Saturday and loaner car provided.

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by - Verified Customer August 04, 2017

I always have a satisfying positive experience at Automotive Excellence. I continue to go back wouldn't go anywhere else and would recommend and do to all my friends and family.
They operate with integrity which is refreshing!!!!!

by - Verified Customer August 03, 2017

Very professional, clear explanations, fair pricing.

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by - Verified Customer August 03, 2017

I have been using your service for many years and that says it right there.

by - Verified Customer August 02, 2017

Shop was very friendly and helpful, and also loaned me one of there vehicles for free while they repaired my vehicle..

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by - Verified Customer July 31, 2017

Had an oil change this time. Excellent service, short wait. Always 100% satisfied with you guys!!!

by - Verified Customer July 28, 2017

Great job. Price is always right. QUALITY IS VERY GOOD

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by - Verified Customer July 27, 2017

Work was done on time, but labor cost is beyond my income level. Good people, good work, but may not be able to afford it, anymore.

by - Verified Customer July 25, 2017

Generally satisfied.

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by - Verified Customer July 24, 2017

Great people

by - Verified Customer July 21, 2017

I'm glad that I have Auto Ex to take my car for work, as needed. They are the best!!

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by - Verified Customer July 17, 2017

You guys were great!!
Thank you so much.

by - Verified Customer July 17, 2017

This time around I needed an oil check. I appreciate the honesty and great work.

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by - Verified Customer July 13, 2017

It was good, as it always has been.

by - Verified Customer July 12, 2017

great!

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by - Verified Customer July 11, 2017

The work was great, everything was fixed correctly. The only thing I have to say that wasn't really cool, was that I had a competitors sticker on my dash, and one of the techs ripped it off and tossed it. Not angry, nor was it a big deal at all, just immature

by - Verified Customer July 07, 2017

always the best!!!

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by - Verified Customer July 06, 2017

Car was done early, and they always wash your car!

by - Verified Customer July 04, 2017

Great shop and nice workers. Had a good experience.

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by - Verified Customer June 30, 2017

Very positive. I have taken two other cars here before. Great staff.

by - Verified Customer June 28, 2017

Oil change - fast and efficient, except forgot to put tag on my widow stating with info about oil change and when to come back.

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by - Verified Customer June 26, 2017

Excellent service every time I visit Automotive Excellence. Mike and staff are the best, always great service for a reasonable price. Give them a try....you will agree.

by - Verified Customer June 26, 2017

It is always a good experience working with Mike and the team at Automotive Excellence.

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by - Verified Customer June 19, 2017

Have taken many cars here for servicing over the years and have always been 100% satisfied with the results.

by - Verified Customer June 16, 2017

Oil service. Fitted us in at last moment

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by - Verified Customer June 14, 2017

They do a great job!

by - Verified Customer June 14, 2017

Have been a customer for better than 20 years and have never been disappointed in their service.

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by - Verified Customer June 12, 2017

So thankful Automotive Excellence in on my team. My little business is dependent on staying on the road and the AE guys always keep me safe and rolling!

by - Verified Customer June 09, 2017

I was having a piece inserted to my door to keep it open more easily. They called just to make sure which door it was. They assumed it was the drivers door when actually I want to hit on the passenger store. Very grateful for their excellent service as I have been a customer for more than 30 years

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by - Verified Customer June 09, 2017

I always have a good experience when I take my car to Automotive Excellence.

by - Verified Customer June 08, 2017

Office personnel and mechanics that I interfaced with were pleasant, honest and knowledgeable.

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by - Verified Customer June 06, 2017

Pretty great experience!

by - Verified Customer June 05, 2017

Very informational about what will be needed in the future.

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by - Verified Customer May 21, 2017

Great work!

by - Verified Customer May 18, 2017

We trust them completely. They have been great.

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by - Verified Customer May 15, 2017

This is my first time with this shop and I am very satisfied with the work performed.

by - Verified Customer May 15, 2017

Had a great experience the crew was great. Kelly was sweet, Jon let me use the restroom! Thanks Automotive Excellence

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by - Verified Customer May 15, 2017

LOVE THESE GUYS'! BEEN GOING THERE FOR A NUMBER OF YEARS...ALWAYS COURTEOUS, EXCELLENT SERVICE AND FAIR PRICING...THEY ARE THE BEST AND I RECOMMEND THEM WHENEVER I CAN!

by - Verified Customer May 11, 2017

Cleaned my ac valve. Super quick super nice car runs perfect now

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by - Verified Customer May 08, 2017

Good experience! professional opinion and quick repair.

by - Verified Customer May 08, 2017

I am so happy I found Automotive Excellence!

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by - Verified Customer May 08, 2017

Excellent service, very accommodating.

by - Verified Customer May 08, 2017

Very professional service and atmosphere.

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by - Verified Customer May 08, 2017

Mike, the owner, is extremely knowledgeable and was able to quickly figure out a solution for the problem with my car. Thanks Mike!

by - Verified Customer May 05, 2017

My girlfriend took my car in for repair, and commented how nice and professional everyone was!

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by - Verified Customer May 04, 2017

Friendly staff, I always feel Mike's mechanic's do excellent work. Been a customer for 18 years.

by - Verified Customer May 03, 2017

Friendly staff, I always feel Mike's mechanic's do excellent work. Been a customer for 18 years.

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by - Verified Customer May 03, 2017

Excellent shop, always courteous and professional.

by - Verified Customer May 02, 2017

Automotive Excellence has been servicing our vehicles for over 20 years. We've always been very satisfied with their work.

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by - Verified Customer May 01, 2017

Antoine was great, super helpful when I didn't know anything about getting a smog test

by - Verified Customer April 27, 2017

I had major and minor work done recently and I have always been pleased with the work. Not only do they do excellent work on my car, but their service is above and beyond the call of duty. The office staff are friendly and helpful and they explain things to me so that I can understand. I've found my forever car repair business!

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by - Verified Customer April 27, 2017

Had a problem with my battery. Call replace battery within an hour.

by - Verified Customer April 27, 2017

Always kind and courteous. Excellent service!

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by - Verified Customer April 24, 2017

The vehicle has performed fine since the work was completed.

by - Verified Customer April 19, 2017

That's all they do is great.

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by - Verified Customer April 18, 2017

Always excellent service.

by - Verified Customer April 18, 2017

Very good.

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by - Verified Customer April 17, 2017

They finished when they said they would. It was less expensive than the dealer. They were courteous and friendly. Good job!

by - Verified Customer April 17, 2017

Always a great experience. I never feel like I'm being up-selled.

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by - Verified Customer April 17, 2017

Was very pleased with the work done and in the time it was done..Would definitely recommend the shop to anyone needing repairs...

by - Verified Customer April 14, 2017

Always great service

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by - Verified Customer April 13, 2017

Nicely done. You quality system is well executed

by - Verified Customer April 13, 2017

Had a great experience. Fantastic customer service. The work to be done was explained to me, the work was done, and then I got a detailed receipt explaining all the work done. I'll be coming back for any future work.

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by - Verified Customer April 13, 2017

Great job as usual.

by - Verified Customer April 07, 2017

Automotive Excellence did a great job. They diagnosed the problem immediately and fixing it got my car running great again. They even took me in the same day I called, which was very generous of them given that it was a busy day for them. I definitely recommend them.

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by - Verified Customer April 05, 2017

I'm always happy with the service here.

by - Verified Customer April 05, 2017

Very thorough

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by - Verified Customer April 05, 2017

Very happy with service

by - Verified Customer April 05, 2017

Work is always done with integrity.

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by - Verified Customer April 05, 2017

My most recent visit was oil change

by - Verified Customer April 03, 2017

Estimate was done. Work performed. Car was ready when promised. Efficient and professional shop.

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by - Verified Customer March 31, 2017

Terrific! Jon was great!

by - Verified Customer March 30, 2017

Excellent service!

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by - Verified Customer March 29, 2017

Awesome Job! My air conditioner was repaired promptly to my satisfaction. Plus, they washed and cleaned my van. I am a very satisfied customer.

by - Verified Customer March 29, 2017

I drive a Honda because of this shop

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by - Verified Customer March 27, 2017

Very informative:never pressure to perform unnecessary work:accurate on completion time:price is fair as opposed to dealer prices.

by - Verified Customer March 26, 2017

As always the service was performed and the car was ready as promised.

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by - Verified Customer March 26, 2017

Excellent response to my call, quick access to an appointment time most convenient to my schedule, a loaner ready... Jon Customer Service was the best part of the experience, his skills are excellent and he is extremely respectful. Perfect day.

by - Verified Customer March 23, 2017

It was just an oil change

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by - Verified Customer March 22, 2017

Everything was done well and on time. The people at the shop kept in good communication with me. I will return.

by - Verified Customer March 20, 2017

Fast and efficient. In and out when promised. Great.auto repair facility.

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by - Verified Customer March 17, 2017

Thank you!

by - Verified Customer March 16, 2017

I came in for an oil change. It took exactly as long as he said it would and I enjoyed reading magazines and waiting. We are extremely happy with the service we get at Automotive Excellence!

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by - Verified Customer March 16, 2017

Automotive Excellence has been my choice for my automotive needs for many years. Mike is great and John explains everything to me. I am a widow and trust that they will be fair and honest with me (as I do not know anything about my car!). The only negative regarding my last visit was that my poor dirty car did not get washed!!!! But it did get vacuumed out! Thank you Mike and John.

by - Verified Customer March 16, 2017

As usual the staff at Automotive Excellence permformed my repairs for a fair price and my car runs great. thanks

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by - Verified Customer March 16, 2017

Excellent in every way, as over the 15 years they have serviced our several vehicles with expertise, efficiency and professional courtesy. A gem of reliability in this world!

by - Verified Customer March 14, 2017

Excellent

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by - Verified Customer March 13, 2017

I continue to recommend for Toyota service and as local car maintenance/physical exam experts.

by - Verified Customer March 09, 2017

Everything went well, except for the windshield wipers that missed a portion of the window when turned on. Since the rainy season is almost over, they can be adjust it at my next service.

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by - Verified Customer March 09, 2017

I have taken my cars here for years - I think they provide competent service in a professional, friendly environment.

by - Verified Customer March 08, 2017

Pleased with service and personnel. Will return for future needs.

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by - Verified Customer March 08, 2017

Good work; good people

by - Verified Customer March 07, 2017

A bit pricey but I cannot find any fault with this facility.

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by - Verified Customer March 07, 2017

Always great service at a fair price. Highly recommended!'

by - Verified Customer March 06, 2017

This was my first visit to Automotive Excellence after being referred by several others. Jon was very helpful and quoted full accurate costs. So far I am very impressed and will be bringing my other vehicles in for servicing.

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by - Verified Customer March 06, 2017

Always professional. Extremely confident with all of thei work

by - Verified Customer March 03, 2017

Respectful, clear, and fair priced

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by - Verified Customer March 03, 2017

Was a good experience. I won't take my vehicles any where else.

by - Verified Customer March 02, 2017

Automotive Excellence was courteous, helpful, timely and kept us fully informed of their activities on our behalf.

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by - Verified Customer February 28, 2017

Thanks

by - Verified Customer February 27, 2017

The only thing that I was unhappy about was the fact that I already knew what was wrong but was still charged the full diagnosis fee.

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by - Verified Customer February 27, 2017

I really like this shop they are so nice ...

by - Verified Customer February 22, 2017

GREAT SERVICE, AS ALWAYS !!

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by - Verified Customer February 22, 2017

Keep up the great work as always!

by - Verified Customer February 21, 2017

Fantastic service!!! Well Done!

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by - Verified Customer February 21, 2017

Awesome

by - Verified Customer February 20, 2017

I love coming to Automotive Excellence. There's never any hassle or waiting around.
The car's always ready by the promised time, or sooner and it's a pleasure to do business with you. I feel that my car is in good, professional hands.

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by - Verified Customer February 17, 2017

As always, very happy and done right!

by - Verified Customer February 16, 2017

We love you guys

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by - Verified Customer February 16, 2017

I have been taking my cars to Automotive Excellence for years without any problems.
Excellent service!

by - Verified Customer February 16, 2017

Great

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by - Verified Customer February 14, 2017

Left feeling confident about the work they do and customer service.

by - Verified Customer February 13, 2017

Professional service

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by - Verified Customer February 13, 2017

Great job as always.

by - Verified Customer February 09, 2017

An excellent repair shop!

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by - Verified Customer February 08, 2017

I was treated with respect, given full explanations, and sound advice. The patience they afforded me, was greatly appreciated. Would I recommend them? I already have, and will be a repeat customer as well

by - Verified Customer February 07, 2017

Friendly staff, clean shop

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by - Verified Customer February 06, 2017

Excellent experience!

by - Verified Customer February 06, 2017

We have been going to Automotive Excellence for a number of years now and we are very happy . We keep coming back :)

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by - Verified Customer February 06, 2017

Quick and easy brake replacement

by - Verified Customer February 03, 2017

I have been a customer for many years and I am happy with Automotive Excellence

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by - Verified Customer February 02, 2017

Price was fair. Work was completed correctly.

by - Verified Customer February 02, 2017

Easy to work with

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by - Verified Customer January 31, 2017

I'm always treated with respect and the car was ready before time promised. The front staff is friendly and informed

by - Verified Customer January 30, 2017

The staff is sooo great! I know I can trust them and the work they do!!! If I have a question about Anything, I just call them up & know they tell me what's best! Thank you for all you do

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by - Verified Customer January 30, 2017

The shop has always treated me with respect and willing to take time to explain the work being done. My thanks to the team including the mechanics., Delighted they took the time to vacume and clean the inside for me, Having been ill for a couple of months made getting into a vacuumed car even nicer..Thank you

by - Verified Customer January 27, 2017

Satisfactory experience and fair price compare to dealership quote.

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by - Verified Customer January 25, 2017

Great customer service and friendly staff.

by - Verified Customer January 25, 2017

Bravo! You guys are doing it right.

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by - Verified Customer January 25, 2017

Oil change well done. I have previously and will continue to use them for bigger jobs too, like timing belt changes, brake jobs and so on.

by - Verified Customer January 25, 2017

I am a long time customer. Very happy with A.Ex.

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by - Verified Customer January 23, 2017

High quality, friendly customer service and high quality mechanics. Consistently excellent. Has serviced my cars for over 20 years. My 'go to' shop.

by - Verified Customer January 23, 2017

Alex was very accommodating! Thanks again.

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by - Verified Customer January 23, 2017

I wouldnt take my car any where else but here!

by - Verified Customer January 23, 2017

I've been a customer since 1985.

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by - Verified Customer January 20, 2017

Always a great experience at Automotive Excellence. Everyone is friendly. The quality of the work performed is always top notch.

by - Verified Customer January 19, 2017

Great place to have my car serviced,
I will never go back to the dealership.

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by - Verified Customer January 19, 2017

All good.

by - Verified Customer January 18, 2017

I had some expected repairs but also asked the team to check on a few more items. Everything was documented and explained to me and still completed at the time promised. They even vacuum and clean up the interior of the car before they release it back to you. GREAT to work with!!

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by - Verified Customer January 18, 2017

Been with Auto X for 13 years and my daughter and granddaughter both use them also.

by - Verified Customer January 18, 2017

Trans service was quick and done correctly. Other issue was explained to me what was found.

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by - Verified Customer January 17, 2017

Okay service.

by - Verified Customer January 17, 2017

Trust is very important to me and I feel that I can trust Automotive Excellence to do the work they promise to do. They are professional and the ride service is a huge plus as I would find it difficult to arrange transportation otherwise. I feel that the price they charge is fair and reasonable given the quality of work, their professionalism and the trust I have in them. They are my first and only choice for my vehicle repair needs.

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by - Verified Customer January 16, 2017

I was there yesterday after having a flat. I dropped in unexpectedly and my car was looked at immediately and I was reassured that everything was in working order. I always have a great experience at Automotive Excellence and always enjoy coming in.

by - Verified Customer January 15, 2017

The staff was courteous. My options were clearly explained to me. When further issues were discovered, additional work required were first approved with me over the phone. This shop is highly recommended. I just wish they also serviced American-brand vehicles, too!

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by - Verified Customer January 13, 2017

First time experience with Automotive Excellence and so far I'm extremely pleased with the service I received.

by - Verified Customer January 12, 2017

No complaints.

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by - Verified Customer January 12, 2017

Excellent as usual.

by - Verified Customer January 12, 2017

Excellent, as always.

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by - Verified Customer January 12, 2017

Minor tune up was completed with a fair price. My truck was ready about 45 minutes after I was told it would be.

by - Verified Customer January 10, 2017

I went in due to an engine light being on. When the shop called back, they couldn't find anything except an evap leak at which point I explained my non-tight fitting gas cap at which point he went and found one. AND - they only charged me for the gas cap, not the time it took trying to find the problem. BUT, a week later and, my engine light is back on :( In general, this is my go to mechanic / shop but, I may have to go to Lexus for this one problem.

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by - Verified Customer January 10, 2017

Timely, consistent and quality work. They know how to build loyalty.

by - Verified Customer January 10, 2017

Professional, courteous,

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by - Verified Customer January 10, 2017

I always receive friendly and professional service. I wouldn't go anywhere else.

by - Verified Customer January 09, 2017

I have been bringing my car here for years and have always been satisfied with the service

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by - Verified Customer January 09, 2017

Always nice.

by - Verified Customer January 05, 2017

The staff was helpful and quick. No waiting to heck in or out and service was completed quicker than other shops in the area could do.

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by - Verified Customer January 04, 2017

John was great! explained everything that they were doing and had done in detail to me, great shop!

by - Verified Customer January 04, 2017

Always professional and I have confidence in the quality of work preformed.

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by - Verified Customer January 04, 2017

Everything was explained.

by - Verified Customer January 04, 2017

Automotive Excellence is always honest and trustworthy. They are the best for car maintenance and repair. I love doing business with them and feel secure with my car in their hands.

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by - Verified Customer January 03, 2017

Will go back when needed.

by - Verified Customer January 03, 2017

This was our first experience at this shop. The repair seems to be good!

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by - Verified Customer January 03, 2017

My wife has used this shop for years, I started a few years ago. I have an older Toyota and prefer avoiding the dealership.

by - Verified Customer January 02, 2017

Good customer service. Price was what they quoted. My car is running beautifully.

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by - Verified Customer January 02, 2017

Used the shuttle, it was great!

by - Verified Customer January 02, 2017

Automotive Excellence made one mistake on my car in 11 years, not bad.

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by - Verified Customer December 29, 2016

Courteous and professional.

by - Verified Customer December 29, 2016

Friendly, professional, straightforward, fair and on time. I would definitely recommend Automotive Excellence. Thanks for your help guys!

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by - Verified Customer December 28, 2016

Very good

by - Verified Customer December 28, 2016

You guys rock! we have never been disappointed with your work.

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by - Verified Customer December 27, 2016

Been there several time and service has always been great price and quality work!

by - Verified Customer December 27, 2016

Always a 5 star experience!

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by - Verified Customer December 27, 2016

I recently had a major service on my car. There was a loaner car available for my use which I greatly appreciated. The work was done correctly and at the estimated time.

by - Verified Customer December 27, 2016

Friendly

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by - Verified Customer December 22, 2016

Your shop does a great job of servicing my car. Thanks.

by - Verified Customer December 22, 2016

This was our first visit and ear are so glad they were recommended to us. We will definitely return when we need work in the future.

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by - Verified Customer December 22, 2016

Outstanding experience. Exactly what I look for in a shop.

by - Verified Customer December 22, 2016

I have all my car services done here and all work done meets my satisfaction.

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by - Verified Customer December 20, 2016

This was my first experience with your shop. I was completely satisfied

by - Verified Customer December 20, 2016

Excellent costumer service!

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by - Verified Customer December 20, 2016

Was promised a loaner car. This didn't happen.

by - Verified Customer December 19, 2016

Satisfied.

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by - Verified Customer December 19, 2016

Long-time customer.

by - Verified Customer December 19, 2016

Accommodating and trustworthy.

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by - Verified Customer December 18, 2016

Always nice and professional. Wouldn't go anywhere else and haven't for nearly 30 years!

by - Verified Customer December 18, 2016

This is a wonderful shop! We feel very well cared for here, and completely trust the crew to deal fairly and competently with our Honda. Cannot recommend them highly enough!

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by - Verified Customer December 14, 2016

Coming to this shop for years. Bought a new Ford and was so happy when Mike said he would be happy to service it for me. I feel very comfortable and confident with this shop. Worth the drive from Kenwood as I always am treated extremely fair with the work and the service. Wonderful people!

by - Verified Customer December 13, 2016

Excellent service as always except the lobby was really cold as I waited for my oil change.

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by - Verified Customer December 13, 2016

Always Excellent!

by - Verified Customer December 12, 2016

They stand by their work.

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by - Verified Customer December 12, 2016

Thanks!

by - Verified Customer December 09, 2016

Work done and my car started up perfectly on a 27 degree morning!! Thanks, guys!

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by - Verified Customer December 09, 2016

Automotive Ex. is the only shop I can trust to have my car fixed correctly and for a more than fair price. My family is 16 years as customers. I just do not have to worry. Mike treats his customers with respect. That's one of the many reasons for his success. Bravo and well done!

by - Verified Customer December 08, 2016

Great service, professionally run shop.

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by - Verified Customer December 08, 2016

Great service and prices! Rep was trustworthy and professional. Been to a couple other shops and this is by far the best. From their customer service to their knowledge, they are legit. 10/10

by - Verified Customer December 08, 2016

Thank you for always being honest and fair!

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by - Verified Customer December 05, 2016

As always, the staff was courteous, kind and professional.

by - Verified Customer December 01, 2016

Very nice folks to work with.

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by - Verified Customer December 01, 2016

When I brought my CRV in for the 30k service your shop was half the price of my Honda Dealership and you cleaned my dusty engine to the point of it looking brand new under the hood. GREAT SERVICE!!

by - Verified Customer December 01, 2016

I appreciated the shop explaining that I didn't need a repair I thought I needed. Saved me a lot of money!

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by - Verified Customer November 30, 2016

Always a great experience, from beginning to end. A friendly voice greets you on the phone when you make an appointment, they provide quick and easy drop off, and timely, quality work that's right on time. I greatly appreciate their professionalism and wonderful customer service!

by - Verified Customer November 30, 2016

Excellent, as always.

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by - Verified Customer November 30, 2016

Excellent as always!

by - Verified Customer November 30, 2016

The service was completed in a timely manner. The staff was polite and helpful. Good experience!

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by - Verified Customer November 29, 2016

Wow, not only did they do a great job, they also vacuumed the inside of the car (and also the trunk) as well as washed it...saving me lots of time!

by - Verified Customer November 28, 2016

My Honda CRV has been serviced at this shop for over a decade. I keep going back as well as recommending them to my friends because they are honest. They do excellent work. The price is fair and they are professional and friendly.

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by - Verified Customer November 22, 2016

Very friendly and accurate work.

by - Verified Customer November 21, 2016

They rebuilt the engine in our sports car. I felt like they were part owner of the car. The car now runs better than it did when it was new.

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by - Verified Customer November 21, 2016

Always great service. Missed the office kitty.

by - Verified Customer November 21, 2016

A very accurate estimate of the price & time to do the service was given to me. They provided a loaner car to me, free of charge. I've been extremely satisfied for over 25 yrs.

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by - Verified Customer November 21, 2016

They were fine, but didn't call when they said they would.

by - Verified Customer November 18, 2016

Best shop ever!

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by - Verified Customer November 16, 2016

Same old boring EXCELLENT experience.

by - Verified Customer November 15, 2016

Automotive Excellence is always top notch which is why I've brought our cars there for the past 20+ years!

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by - Verified Customer November 15, 2016

Happy with the oil change.

by - Verified Customer November 14, 2016

I have over 194,000 miles on my Honda and feel extremely grateful to have found Automotive Excellence many years ago. I have never had to return the car to the shop following a service. All services have been performed more than satisfactorily. I will continue to recommend them to all my friends.

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by - Verified Customer November 14, 2016

Great service and people.

by - Verified Customer November 10, 2016

I have used Automotive Excellence for many years, their service from A-Z it is the best.

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by - Verified Customer November 10, 2016

Always helpful in explaining car questions & they always have my car ready in a timely manner.

by - Verified Customer November 10, 2016

Always great service and treated professionally and personally.

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by - Verified Customer November 10, 2016

I was greeted with my name on a sign. That was fun and personal. Just nice not to be at the dealership!

by - Verified Customer November 08, 2016

Received excellent service, as always.

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by - Verified Customer November 08, 2016

Good work, okay price. Nice people.

by - Verified Customer November 08, 2016

Fine job.

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by - Verified Customer November 07, 2016

All as expected - as usual with Automotive Excellence

by - Verified Customer November 07, 2016

I appreciate the fact that Mike and his team were able to replace my headlight the same day I called in. In and out within 10 minutes. I was charged only for the headlight, now THAT's service :) Keep up the great work!

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by - Verified Customer November 01, 2016

Excellent work, as usual, and after 14 years always reliable. The world would be a better place if everyone was like them.

by - Verified Customer April 01, 2016

Automotive Excellence is exactly that! The service is outstanding, the best anywhere that I know of!

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by March 30, 2016

They do great work and they are honest.

by March 27, 2016

Great service.

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by - Verified Customer March 26, 2016

Fast and friendly service!

by - Verified Customer March 24, 2016

Have used this shop for years. Have been very satisfied with all their work. Will continue to use them for all auto maintenance and repairs.

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by - Verified Customer March 22, 2016

Mike and team really live up to their name, Automotive Excellence. I know if I'm told my car needs something, it does! Totally trust Mike and team with any repair they do, I know it will be done right, the first time, and with a smile. :)

by March 21, 2016

Helpful, professional, fair, consistent.

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by - Verified Customer March 17, 2016

They give clear directions upon completion of what service was completed.

by - Verified Customer March 14, 2016

Great customer service, I trust the work they do and they stand behind their work.

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by - Verified Customer March 08, 2016

They are always efficient.

by - Verified Customer March 07, 2016

I trust their service. Only improvement is on keeping the customer updated on when the car will be done.

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by - Verified Customer March 04, 2016

The staff is great, they go the extra mile for you.

by - Verified Customer March 03, 2016

They have always been honest and accommodating.

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by - Verified Customer March 02, 2016

I appreciate the friendliness and thoroughness of Jon.

by - Verified Customer March 01, 2016

Have been customer nearly 20 years and always satisfied with service.

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by - Verified Customer February 29, 2016

We've been using Automotive Excellence for years for two cars and have had nothing but positive experiences. Great people to work with and totally trustworthy.

by February 29, 2016

They did a great job. Cost was reasonable. They met their quoted time.

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by - Verified Customer February 26, 2016

Great service, and timeliness of repair.

by - Verified Customer February 25, 2016

They have fair prices.

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by - Verified Customer February 23, 2016

Everyone at Automotive Excellence is extremely knowledgeable, friendly, and they were able to perform a major service and replace my car's battery in a day. Excellent service all around. And my car runs fabulously. I will always take my car to Automotive Excellence!

by - Verified Customer February 20, 2016

Great customer service, good explanations, fair prices.

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by - Verified Customer February 18, 2016

Always great customer service provided.

by - Verified Customer February 13, 2016

They have great customer service.

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by - Verified Customer February 07, 2016

I like the shop I go to and let people know it.

by - Verified Customer February 04, 2016

Very pleasant experience.

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by - Verified Customer February 02, 2016

I already have referred a couple of people. I THINK they are honest and that means a lot.

by February 02, 2016

I enjoyed the customer service and the knowledge the staff provided.

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by - Verified Customer February 01, 2016

Good prompt service and they stand behind their work and service.

by - Verified Customer January 31, 2016

Always great service at Auto Excellence.

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by January 30, 2016

They did a great job.

by - Verified Customer January 28, 2016

They provide excellent service beyond my expectations. They went the extra mile!

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by - Verified Customer January 27, 2016

I received excellent and prompt service.

by - Verified Customer January 23, 2016

Consistently great service, honest, accurate work. What more could you ask?

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by - Verified Customer January 16, 2016

You are very friendly.

by January 14, 2016

While it wasn't a large service, I was happy with the service time and the cost.

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by - Verified Customer January 14, 2016

Great service. Excellent mechanical work. Excellent customer service.

by - Verified Customer January 06, 2016

Automotive Excellence is exactly that, excellence. They show you what needs to be done and they do the work in a prompt and very efficient manner.

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by - Verified Customer January 04, 2016

Excellent and skillful service throughout.

by - Verified Customer January 03, 2016

Excellent service.

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by - Verified Customer September 29, 2014

Good honest work for a fair price.

by - Verified Customer September 28, 2014

The shop takes great care of my car and you can trust them! They are even open on Saturdays!

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by - Verified Customer September 25, 2014

Car was ready before I returned, inside cleaned, bill explained, brakes checked

by September 23, 2014

They take good care of my car; keep records of service and what is needed. They are courteous and helpful and do not suggest unnecessary fixes.

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by - Verified Customer September 19, 2014

We have been using AE for car service for over 20 years and have always had a very positive experience and well-running cars. They have also been available by phone for slightly off-topic questions such as buying a used vehicle and quirky car issues while traveling out of state.

by - Verified Customer September 16, 2014

Excellent customer service, car was ready when promised at a fair price.

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by - Verified Customer September 16, 2014

Automotive Excellence has been my mechanic for over 20 years. Mike and his crew are on top of what really needs to be done - never recommend repairs that don't need to be done, or can help you prioritize repairs/maintenance to accommodate a budget. I appreciate an honest business.

by - Verified Customer September 12, 2014

I have been a customer for many years and I have come to trust their judgment and their work. I drive 90 miles to have my car serviced and/or repaired by Mike and his crew and would not consider taking my vehicle to any other shop.

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by - Verified Customer September 10, 2014

Been with them for over 20 years and am very happy with their work and professonalism.

by September 10, 2014

Always friendly, helpful, respectful, take good care of my car

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by - Verified Customer September 09, 2014

They are always friendly and helpful. I never feel as though they are taking advantage of me.

by - Verified Customer August 23, 2014

Always room for improvement.

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by - Verified Customer August 19, 2014

Great customer service.

by - Verified Customer August 16, 2014

Automotive Excellence is the ONLY place I will take my car...Mike & his team are honest, dependable, trustworthy....and I KNOW my car is in 'good hands' when it is there. I have recommended ALL my friends that have Japanese cars to go there. I learned a LONG time ago how valuable an honest mechanic is to have.....clearly I have had those in the past that were not! I have them do ALL the servicing for my car, including oil changes & tires....I know if Mike says my car is safe...it IS!!!

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by - Verified Customer August 11, 2014

Quality work, sound recommendations. Straight shooters.

by August 05, 2014

Automotive Excellence does a great job, but since we live in Santa Rosa (as do our friends), it is a little out of the way.

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by - Verified Customer August 02, 2014

I have been going there for years and always been happy. Their prices are good. the people are great. The repairs are always done in a timely manner. They are professional. All good!

by - Verified Customer July 25, 2014

They do good work.

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by - Verified Customer July 24, 2014

For more than twenty years I have had excellent service from Automotive Excellence

by - Verified Customer July 22, 2014

Professional workers, trustworthy.

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by - Verified Customer July 19, 2014

I have recommended their service to many friends.

by - Verified Customer July 13, 2014

The people at automotive excellence always do a great job on my car and are friendly. They also made it aware to me that the battery I had installed at another location was the wrong battery. I'm glad they look out for me.

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by - Verified Customer July 05, 2014

I have received excellent service and everyone is friendly and considerate.

by - Verified Customer July 05, 2014

They have exceeded my expectations each time I have taken my car in. They are prompt and get my car done when expected

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by - Verified Customer July 04, 2014

Automotive Excellence are skilled at what they do, they give good service and they have loaner cars.

by - Verified Customer July 03, 2014

Kind of expensive.

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by - Verified Customer July 02, 2014

Better / less expensive service than Lexus dealer.

by - Verified Customer July 01, 2014

This is the best place that I have ever had my car worked on. The work is fabulous and so are the people!

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by - Verified Customer June 10, 2014

Excellent service and excellent work on my car for the past 10 years.

by - Verified Customer May 21, 2014

Very friendly and accommodating team, very competitive prices.

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by May 07, 2014

I feel comfortable and assured that they will do an excellent job servicing my vehicle.

by - Verified Customer May 03, 2014

Good service, trust. Only problem is electronic updates that I apparently have to get from the dealer.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
97

Automotive Excellence is a family owned and operated automotive service facility, located in Rohnert Park. They have been proudly serving the local community for over 28 years. Our unbiased review of their most recent customer revealed a team of experienced professionals who are described as friendly, accommodating, helpful, professional, and fair. Not only is their customer service above average, the quality of their staff also exceeds our expectations. This is a team of professionals who work hard to stay current on the latest technology. This experience, coupled with their ongoing training, plus the right tools and equipment make this RepairPal Certified shop a great choice for your automotive needs. They are capable of repairs that range from check engine light diagnosis and repair, to minor and major mechanical repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle, loaner cars, rental vehicles, Saturday hours, and very clean customer waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
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AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
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AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Automotive Excellence is a family owned and operated auto repair service center located in central Rohnert Park a few blocks away from City Center. We have proudly serviced Honda, Acura, Toyota, and Lexus owners in Sonoma, Napa, and Marin counties since 1988.

Since starting off as a “one man shop”, Automotive Excellence has gained an outstanding reputation. We’re known for providing our customers with superior mechanical work backed with honesty and integrity. Excellent, friendly customer service and satisfaction are the keys to our success.

We’re a full-service auto repair shop taking care of vehicles, from their first oil and filter change and services, to complete diagnostics, to more complicated engine and transmission repairs. Own a hybrid? We can service and maintain it as well! In fact, we gladly service all makes and models of japanese cars.

MAKES WE SERVE

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Saturn
  • Scion
  • Subaru
  • Toyota
+ More

Map
Get Directions to Automotive Excellence