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Automaster Enterprises Inc.

(205) 518-9740
74 Verified Reviews
t_mcmanus@msn.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 5:00pm

ADDRESS

5465 U.S. 280 East
Birmingham, AL 35242 USA

AUTO REPAIR EXPERIENCE

  • Tom Mcmanus, Service Manager
  • Established 1993
  • 5 Auto Repair Mechanics on Staff
  • 57 Years of Car Repair Experience

Automaster Enterprises Inc. Reviews

OVERALL RATING

74 Verified Reviews
5 stars
(38)
4 stars
(25)
3 stars
(3)
2 stars
(3)
1 star
(5)
by - Verified Customer October 25, 2017

Helpful and professional service. I would definitely use them again.

by - Verified Customer October 25, 2017

I took my Mercedes Sprinter into this place to have a check engine light checked and resolved. After spending more than two hours in the shop and spend nearly $200 they told me they could not figure out what the check engine light was for and were very rude disrespectful about it. I didn't ask for the management person's name and phone number and after a bunch of hassle they finally gave it to me I called him and he was every bit as rude and disrespectful as his employees. Which to me explains why his employees are as bad as they are. I cannot recommend this NAPA Auto Masters on 280 as they are rude disrespectful and did not do the work that I paid them to do and then when I told them my concerns they were the ones that escalated the scenario by basically telling me I could leave and if I didn't like what I got I just didn't need to come back. The president of the place is a rude and disrespectful human being and so is his employees.

by - Verified Customer October 23, 2017

Good experience and work was done correctly.

by - Verified Customer October 08, 2017

very professional

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by - Verified Customer October 05, 2017

Only thing was they left off two valve stems.

by - Verified Customer September 29, 2017

Great

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by - Verified Customer September 08, 2017

They were very nice and did a great job.

by - Verified Customer August 20, 2017

I have trusted them with their honesty and their quality workmanship for years. I would highly recommended them to others.

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by - Verified Customer August 10, 2017

Greeted promptly and car was worked on immediately. Quick labor.

by - Verified Customer August 08, 2017

I took my car to several shops in the past, including the dealership, to diagnose my problem. They found it and repaired it the first visit at a reasonable price. I highly recommend giving them a try for your automobile repair needs.

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by - Verified Customer August 04, 2017

Needed a new battery. In and out in no time. Good work.

by - Verified Customer July 20, 2017

The people I interacted with took the time to explain what needed to be done for my car. I was really pleased that they found one of the problems was not as serious as I thought it might be and they were able to save me a significant amount of money since we did not need to replace a part.

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by - Verified Customer July 11, 2017

Mechanic was attentive. Front desk did not call me when ready in advance.

by - Verified Customer July 11, 2017

These people are always ready to help and explain what is needed. I continue to take my Jeep to them because I trust their honesty.

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by - Verified Customer June 23, 2017

We like Tammy, Tom and Frank.

by - Verified Customer June 01, 2017

Tom and Tammy are great to work with. Because of them I have my fleet serviced there,

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by - Verified Customer May 12, 2017

Very satisfied.

by - Verified Customer February 05, 2017

Always happy with the work performed!! Staff is friendly and helpful.

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by - Verified Customer February 01, 2017

I used this shop for the first time and was very pleased with the cost of repair vs other shops. The 24-month warranty was also a key component to helping me make the decision. So far, I am satisfied with this repair and will use this shop again.

by - Verified Customer January 25, 2017

Tammy rocks!

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by - Verified Customer January 24, 2017

I was treated like family!

by - Verified Customer January 17, 2017

Work was completed on time and at a reasonable price.

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by - Verified Customer January 15, 2017

Very customer focused. When they learned that I would wait on the car, they scheduled me into the shop and completed the work very quickly.

by - Verified Customer January 12, 2017

Needed both headlights to drive home. They took care of it quickly!

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by - Verified Customer January 10, 2017

I brought a car in that we were getting ready to donate....they evaluated the car, fixed the critical issues, and suggested we buy new tires for a smooth ride since the tires were warped from sitting. They were very responsive to my questions and a pleasure to work with. We now have a great car to hand over to someone who hasn't had a car for a year!

by - Verified Customer January 03, 2017

Wish they had extended hours for AAA deliveries but very nice and pleasant.

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by - Verified Customer December 28, 2016

I had my rear breaks; rotors and pads repaired. The service was good, so was the price, and it was finished in the time promised.

by - Verified Customer December 16, 2016

Thanks guys for the consistent excellent repair service.

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by - Verified Customer December 06, 2016

Knowledgeable and very helpful staff (front desk and mechanics), excellent service, and reasonable prices. Will not hesitate to bring my other vehicles to Automaster when the need arises.

by - Verified Customer December 05, 2016

Very honest...great shop!

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by - Verified Customer November 30, 2016

The vehicle runs great. The recent Automaster repairs were effective and the price was fair.

by - Verified Customer November 22, 2016

The employees were very friendly and kept me aware of what was going on and what was needed to get the job done. Will take my others here as well. Awesome shop to do business with.

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by - Verified Customer November 20, 2016

They performed the service in a timely manner, called me when they were done and processed a discount coupon for me.

by - Verified Customer November 18, 2016

Love this shop. Honest and dependable

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by - Verified Customer September 09, 2014

They were thorough, they got the work done correctly and they informed me about a repair the manufacturer needed to make.

by - Verified Customer September 08, 2014

They do pretty decent work, but the prices are a little high.

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by September 05, 2014

1st Time to use in 7 years... we'll see how ya'll do :)

by September 04, 2014

They had excellent service, they were very knowledgeable they made recommendations and I gave them my decision.

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by - Verified Customer September 04, 2014

Overall satisfaction, they do quality work and they are very timely.

by - Verified Customer September 03, 2014

Service went above and beyond my expectations. It took much longer than expected to complete the repairs, but they stuck to the estimate.

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by - Verified Customer September 02, 2014

They were very nice and helpful, they saved me hundreds on parts, they didn't overcharge me they just wanted to get the problem fixed.

by - Verified Customer September 01, 2014

They did a great job, they couldn't fix the problem but they did find the issue so I could go back to the dealer. They didn't have access to the program needed to fix the problem because it is a dealer only program. They didn't even charge me for the work they did.

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by - Verified Customer August 27, 2014

I have used them for years and I have always been happy with them, they are reasonable and do good work.

by August 26, 2014

The staff was very friendly, the repair did take a little bit longer than expected.

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by - Verified Customer August 25, 2014

They did everything I asked of them. Good price and good service. It was fast, reasonable. They had me repaired and on my way.

by - Verified Customer August 21, 2014

Quick service. The person at the service desk (Tom) listened to everything I told him I had done to diagnose the problem, which helped shorten the process and probably reduce diagnostic cost.

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by - Verified Customer August 20, 2014

They addressed the issue and they got my car back to me in a timely manner.

by August 14, 2014

It was good service. However there was a lack of communication between front desk and mechanic. This info would have made a difference in diagnosis and possibly saved me some expense.

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by - Verified Customer August 11, 2014

They have always done good work, but this time they missed what I had taken my vehicle in for. I paid $450 dollars and the problem still isn't fixed.

by - Verified Customer August 07, 2014

They are good and quick with the repairs.

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by - Verified Customer August 03, 2014

Great service, they seemed honest and courteous.

by - Verified Customer July 27, 2014

Car was repaired in a timely manner and service staff kept me updated thru the process.

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by - Verified Customer July 25, 2014

I enjoyed their work, the customer service was good they did a good job.

by - Verified Customer July 24, 2014

The service was performed well below expected cost and done in a timely manner. If you can get a rear end done on a Buick for less than $800 dollars your doing pretty good.

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by - Verified Customer July 22, 2014

They have always been very accommodating to us, they explained the work to us and they finished in a timely manner.

by - Verified Customer July 16, 2014

They gave me a good price, and were quick on repairs.

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by - Verified Customer July 15, 2014

That is where I always go, and I am always happy with the work they do.

by - Verified Customer July 15, 2014

I was satisfied with their work but I wasn't at the same time, they didn't fix me car correctly.

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by - Verified Customer July 15, 2014

Quick service. Cost was less than quoted.

by - Verified Customer July 14, 2014

Shop was unable to fix the primary issue that the vehicle was brought in to fix. The vehicle had to be taken to a dealer to repair. Other requested repairs were performed satisfactorily.

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by - Verified Customer July 11, 2014

I got good service at a reasonable price.

by - Verified Customer July 10, 2014

They have done a real good job, I ran into some issues but I just haven't had time to go back in for a follow up.

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by - Verified Customer July 10, 2014

Mechanic did good work on brakes , but as I have a 1964 Falcon convertible . The mechanic took it out for a test drive with the top down. I was there in the waiting room told Tom at desk I will go back in shop to put down the top . But by the time I got there the mechanic took it out in the pouring rain. I just put a new stereo in , new speakers this car is in excellent condition . So as I was yelling at the mechanic to bring it back he did, but it was too late inside soaked , mechanic said he just wanted to test brakes . He said he didn't know how to put down the top, I said you saw me there all day waiting for my car . No respect for customers property . If I wasn't there I don't think they would of told me.

by - Verified Customer July 09, 2014

They slightly damaged the part I took in for them to take a look at.

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by - Verified Customer June 19, 2014

Good service for me this visit.

by - Verified Customer June 02, 2014

Very helpful and knowledgeable.

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by May 28, 2014

I thought their price was a little high, and the work rushed.

by - Verified Customer May 08, 2014

They do not treat me like a "dumb girl" as other repair shops tend to.

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by March 18, 2014

They assured me the work was very competitive in price. I checked around and found other shops that performed same work for much lower prices.

5 verified customers did not leave comments but provided these ratings:
by Lawayne
by Deborah
by Rm
by Jarred
by Nate

RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

AutoMaster Enterprises was established in 1993 and has long been providing the local Birmingham community with quality automotive repair. AutoMaster has a large inventory of parts on site in order to make sure that your vehicle is repaired as quickly as possible. This RepairPal Certified shop features a team of professionals who regularly attend ongoing training in order to help stay current with latest automotive technology. Repairs performed here can range from tires and wheel alignment (with some of the best tire mounting equipment available), to minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your piece of mind. Local shuttle service, early bird drop off, Saturday hours, and a waiting area with wireless Internet are also available.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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