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Autocraft of Spokane

(509) 563-7162
61 Verified Reviews
service@autocraftspokane.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

16911 E Sprague Ave
Spokane Valley, WA 99037 USA

AUTO REPAIR EXPERIENCE

  • Miles Vierck, Owner
  • Established 1988
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 65 Years of Car Repair Experience

Autocraft of Spokane Reviews

OVERALL RATING

61 Verified Reviews
5 stars
(51)
4 stars
(8)
3 stars
(1)
2 stars
(1)
1 star
(0)
by - Verified Customer June 15, 2017

A local company that goes above and beyond to provide Excellent service!! They do the job right the first time and guarantee their work. I've never been disappointed! Have been taking my cars ( and there have been many) there for 25+ years. Just good people!

by - Verified Customer June 11, 2017

Good service at a fair price--friendly and knowledgeable people.

by - Verified Customer May 31, 2017

Great service and fair price for repairs. Knowledgeable team, friendly, and honest. Quoted price has always been on spot or under both times I needed repairs done. Though I live far away from AutoCraft, I will make the trek for all my auto repairs. This is a place I will trust and recommend to anyone looking for an honest and trustworthy repair shop that will fix your vehicle up right.

by - Verified Customer May 25, 2017

Great and professional service.

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by - Verified Customer May 16, 2017

Dave, Herb and Chuck went above and beyond in service and parts. They were willing to install parts I specified even though the parts were not from a normal supplier. Kudos to a job well done!

by - Verified Customer May 15, 2017

My turbo charger went out and glad it was caught in time before my engine blew up.

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by - Verified Customer May 10, 2017

Excellent experience.

by - Verified Customer May 07, 2017

This business and the people who work there are truly amazing! They were so helpful and honest. They explained everything and were very understanding.

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by - Verified Customer May 03, 2017

After my accident, my insurance company paid AutoNation Collision a lot of money to repair it and the result was substandard work. Having lost confidence in them I heard about Autocraft's excellent record and decided to give them a try. Best decision ever!! Not only did they correct all the mistakes but the customer service was second to none! Chuck and Dave made me feel like I mattered, provided top of the line customer service and went far beyond the norm to ensure my truck was good to go. Chuck even provided me information on the specifics of the alignment and detailed info on tires that would be the best option. What else can I say..... great service by the crew, excellent customer service and I highly recommend this shop!!!!

by - Verified Customer May 02, 2017

Always a good experience. Quality work, from quality people.

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by - Verified Customer May 01, 2017

Great place to go.

by - Verified Customer April 27, 2017

Excellent service and professionalism!

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by - Verified Customer April 26, 2017

Good work done on time.

by - Verified Customer April 25, 2017

AAA + BBB TOP PLACE! I will take my two cars nowhere else. Honest, polite, fair.

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by - Verified Customer April 23, 2017

As always, a great experience (except for the broken car part that brought me in in the first place). Friendly, professional, knowledgeable people who I fully trust my car to. Thanks!

by - Verified Customer April 17, 2017

The office staff and the owner are extremely friendly and look out for the best interest of their customers.

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by - Verified Customer April 16, 2017

Autocraft is excellent in every way.

by - Verified Customer April 16, 2017

Oil change and spark plugs replaced. No issues as always. Great bunch of people!

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by - Verified Customer March 28, 2017

They do a great job!

by - Verified Customer March 22, 2017

Excellent service as always!

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by - Verified Customer March 21, 2017

Excellent as usual.

by - Verified Customer March 20, 2017

Great job. Thank you!

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by - Verified Customer March 19, 2017

I trust Autocraft 100%. 5 stars every time!

by - Verified Customer March 14, 2017

Good!

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by - Verified Customer March 14, 2017

A tough gremlin in the steering column but they made the right diagnosis and fixed it quickly and professionally. Awesome!

by - Verified Customer March 13, 2017

Car was brought in at appointment time. Done quickly at an affordable price. Great place and I will be having all of my automotive work done there in the future.

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by - Verified Customer March 12, 2017

I am very impressed by the quality of work, time it took to get done, the estimate they gave me was $1,000 less than the Mitsubishi dealership, very professional and friendly, kept me in the loop the whole time, and my car is running way better now. I found them on RepairPal and then looked at google reviews. All excellent reviews so I gave them a shot and was not disappointed. I will bring my other car here and my fiancee's vehicle as well. I trust them.

by - Verified Customer March 08, 2017

I whole heartedly recommend this shop, no reservations whatsoever.

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by - Verified Customer March 07, 2017

Reliable, trustworthy, professional and know cars - all the traits one needs for mechanics you return to time and time again.

by - Verified Customer March 06, 2017

The professionals at Autocraft have always been honest, respectful, and with a loaner car when our car is there for a few days. We have taken all our vehicles there. They seem to be concerned for us as customers.

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by - Verified Customer March 05, 2017

It is a great pleasure to have Autocraft perform our auto maintenance and repairs.

by - Verified Customer March 05, 2017

Thank you, love you people!!!

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by - Verified Customer October 08, 2015

They are friendly and very knowledgeable about the work that they do. I have confidence in them and appreciate the way they take the time to explain what is going on with our cars.

by - Verified Customer October 07, 2015

Always helpful, cheerful, answer my questions, and are respectful.

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by - Verified Customer September 25, 2015

Their effectiveness seems to have diminished in recent years. They may have new workers that need seasoning.

by - Verified Customer September 11, 2015

The their service and honesty.

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by September 09, 2015

I believe they are honest. I've been in there more than once where there was no charge for the service they provided. When one of the mechanics does not perform work 100% correctly, it is fixed without any hassle.

by - Verified Customer September 09, 2015

Fair estimate, good service, and detailed explanations of work needed

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by September 08, 2015

I refer people to them frequently.

by September 03, 2015

They tell you the truth.

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by - Verified Customer August 28, 2015

Friendly, accurate and reasonably priced service!

by - Verified Customer August 12, 2015

They are always honest and provide fast service.

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by - Verified Customer August 03, 2015

Autocraft is honest, dependable, and they work to get my repaired car back to me as soon as possible.

by - Verified Customer August 03, 2015

They do really good work.

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by - Verified Customer July 29, 2015

They are very helpful and the price is good.

by - Verified Customer July 28, 2015

They are honest and do good repair.

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by - Verified Customer July 24, 2015

Great service, great people.

by - Verified Customer July 21, 2015

Always great service, great work and great staff.

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by - Verified Customer July 17, 2015

They are great.

by - Verified Customer July 13, 2015

The service is very good and the mechanics are very knowlegable. The owner and the office staff are very helpful.

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by - Verified Customer June 30, 2015

I am very satisfied with the service I received. They treated me with professionalism and courtesy. Service was done in a very timely manner.

by - Verified Customer June 23, 2015

Knowledgeable, fast service, very reliable.

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by - Verified Customer June 19, 2015

I've always experienced professional care on both my car and in their interactions with the customer (me).

by - Verified Customer June 04, 2015

Courtesy from all employees, They kept us up-to-date on progress and produced the needed repairs.

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by - Verified Customer June 02, 2015

Good service. Good work. They are straight with the customers.

by - Verified Customer May 22, 2015

Honest and great customer service.

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by - Verified Customer April 29, 2015

Fast friendly and quick service. They treat you with respect and remember your name. Their quality of work is next to none.

by March 26, 2015

We always have good service there at a good price.

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by - Verified Customer February 26, 2015

Courteous, excellent explanation of what needs to be done. Reasonable prices for service. Guaranteed work. Much more...

2 verified customers did not leave comments but provided these ratings:
by Jerf, Frank

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
95

AutoCraft of Spokane has been serving the local community since 1998. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “friendly”, “professional”, “reliable”, "honest", and “knowledgeable”. This location features a team of automotive professionals whose experience, commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state smog inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASA
  • NAPA
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

At AutoCraft, we combine old-fashioned customer service with state-of-the-art equipment, modern facilities and a highly trained, professional staff. Since 1988 we've built a solid reputation in the Spokane Valley community for the best auto service. We will continue dedicating ourselves to our customers for years to come.

MAKES WE SERVE

  • Acura
  • Buick
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
+ More

Map
Get Directions to Autocraft of Spokane
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