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Auto Works Automotive Service Center

(651) 705-8959
138 Verified Reviews
waynewatson@comcast.net

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

380 Rivertown Dr
Suite 400
Woodbury, MN 55125 USA

AUTO REPAIR EXPERIENCE

  • Wayne Watson, Owner
  • Established 1993
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 82 Years of Car Repair Experience

Auto Works Automotive Service Center Reviews

OVERALL RATING

138 Verified Reviews
5 stars
(86)
4 stars
(41)
3 stars
(7)
2 stars
(2)
1 star
(2)
by - Verified Customer November 03, 2017

The problem was more extensive than I thought. However, the problem was fixed to my satisfaction.

by - Verified Customer October 29, 2017

The service and shop were fine, waiting area was not very comfortable.

by - Verified Customer October 27, 2017

Experience was fantastic. Knowledgeable and courteous staff.

by - Verified Customer October 25, 2017

Did a great job switching out my summer tires to winter tires. No knicks on either set of rims, which is greatly appreciated. Last shop I went to I was not as lucky.

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by - Verified Customer October 18, 2017

Thank you for using cupons

by - Verified Customer October 18, 2017

Great service, expedient, great loaner car program

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by - Verified Customer October 18, 2017

Everything was great!

by - Verified Customer October 17, 2017

I feel very comfortable taking my car to Auto Works because they always are fair, respectful and show me what needs to be done and why.

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by - Verified Customer October 16, 2017

Appreciate the speed and efficiency.

by - Verified Customer October 16, 2017

I m a long-time customer for a reason: I trust them.

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by - Verified Customer October 12, 2017

I am satisfied customer.

by - Verified Customer October 11, 2017

Very friendly people, I asked for two option on repair and they gave complete information for both options and let me decide what I wanted to do. Very satisfied

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by - Verified Customer October 10, 2017

Very pleased with the work performed.

by - Verified Customer October 09, 2017

great job

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by - Verified Customer October 09, 2017

Great service. Flexible with my schedule. Provided a loaner car last minute!

by - Verified Customer October 05, 2017

Quality was good but the time needed was terrible. Went in for oil change and filter and took 2 hours.

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by - Verified Customer October 05, 2017

Honest, fair, experienced staff that have YOUR best interest in the shop. Great service.

by - Verified Customer October 03, 2017

GREAT SHOP!

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by - Verified Customer October 03, 2017

Service and repairs are always quick and done right the first time. Shop is very clean. Employees are knowledgeable and polite. Free loaners are awesome!

by - Verified Customer September 21, 2017

Quoted price was $203.99. I didn't see until later that the price I paid was $259.99. Not good!

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by - Verified Customer September 20, 2017

Our family has always received excellent service.

by - Verified Customer September 18, 2017

Good service and good service attitudes

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by - Verified Customer September 15, 2017

It is great to be able to schedule online and also not feel pressured to get more things done than needed.

by - Verified Customer September 12, 2017

We've moved all of our vehicles..including son's and daughter's..to Auto Works for maintenance and repair.

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by - Verified Customer September 07, 2017

Good experience!

by - Verified Customer September 07, 2017

I've trusted your shop but was surprised that you charged me twice the cost of the dealership.

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by - Verified Customer August 31, 2017

Always good work, they do mention repairs that might be needed soon, but not a hard upsell. Pricey, compared to some other places, but worth it.

by - Verified Customer August 22, 2017

Auto Works has built a trust of business by not always trying to strike fear into me if I have a maintenance item or future needed repair. I appreciate that they don't push, push,push to get work done when it's not totally needed.

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by - Verified Customer August 21, 2017

They did a great job.

by - Verified Customer August 15, 2017

oil change was great

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by - Verified Customer August 02, 2017

Glad they were able to solve my issue

by - Verified Customer August 02, 2017

Good experience, will use again. Work appears to be good. I hope I found a mechanic I can trust!

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by - Verified Customer August 01, 2017

Job well done

by - Verified Customer July 28, 2017

Thank you Auto Works!

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by - Verified Customer July 21, 2017

Just a little disappointing that he didn't do an inspection during the oil change

by - Verified Customer July 17, 2017

Good guys. Great job.

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by - Verified Customer July 16, 2017

I have been having you service my vehicles for more than 20 years. I continue to do so because I believe you are honest and will not do things that are unnecessary. I don't think you are the least expensive in the area, but I am loyal because of your honesty and the quality of your work.

by - Verified Customer July 02, 2017

I had an exam for a problem. Ultimately work was actually covered under warranty by Ford. The diagnostic work was performed with efficiency and the results were explained to me so that I understood the situation. Treated very respectfully.

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by - Verified Customer June 22, 2017

As ever, great.

by - Verified Customer June 21, 2017

Got a routine oil change. Everything was great!

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by - Verified Customer June 21, 2017

Amazing experience, I never expected such professionalism and customer service from this industry. Great job, and have recommended to a friend already!

by - Verified Customer June 19, 2017

Have been a customer for many years and have always had very good service. I will continue to take our automobiles to this facility.

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by - Verified Customer June 08, 2017

Excellent service as always

by - Verified Customer June 05, 2017

Always receive great service at a reasonable cost.

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by - Verified Customer June 04, 2017

Great customer service!

by - Verified Customer May 31, 2017

Over all I was not impressed. When I said I wanted to take the car to another shop, the service guy whined. A 2hr job took over 24 and the most communication was when I called.

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by - Verified Customer May 29, 2017

Had new break pads installed and the pads had a defect in them. They promptly got me in and replaced them at no cost to me. Great overall experience.

by - Verified Customer May 29, 2017

Autoworks has always taken good care of my car and has always been fully respectful of me as a customer. I very highly recommend them!

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by - Verified Customer May 29, 2017

Very professional service and environment. Felt confident the work performed was correct and well priced.

by - Verified Customer May 23, 2017

The car needed driver side window switch replaced 2 month ago. we had to bring back because the unit was faulty. they replaced it under warranty. The work they do at auto-works is always spectacular and explained.

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by - Verified Customer May 22, 2017

Thanks. Things are fine.

by - Verified Customer May 18, 2017

Very good service and kept in touch very well

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by - Verified Customer May 18, 2017

Friendly conversation

by - Verified Customer May 15, 2017

Tom worked very well with me. Much appreciated.

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by - Verified Customer May 12, 2017

Love this shop!

by - Verified Customer May 11, 2017

Good experience. Thank you.

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by - Verified Customer May 08, 2017

Good honest company.

by - Verified Customer May 08, 2017

Auto Works identified wear on rear brake pads and suggested that I come in and have them replaced. They did a good job and I am satisfied that the car is safe.

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by - Verified Customer May 03, 2017

Had my oil changed. It was done efficiently and on time. Had a coupon for a $19.99 oil change. Would always go there for oil chances at that price.

by - Verified Customer May 03, 2017

Work was completed on time.

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by - Verified Customer April 30, 2017

I was having problems with my van accelerating; it would rev but not have any punch unless I'd take my foot off of the accelerator then try again. I took it to another shop; they did a tune-up but couldn't determine what was causing the problem.

A few weeks later, I took it in to Autoworks. Rose was quite helpful and updated me frequently on progress once they were able to investigate. After correcting what they initially thought was the problem, they discovered that the van still had problems when accelerating. They investigated further; the repairs made after that discovery seem to have done the trick.

GREAT work in this case that was quite speedy for what needed to be done. Now, I don't have to begin a search for a replacement vehicle .

by - Verified Customer April 27, 2017

The desk staff are friendly & treat me with respect, & they always explain (in words that I can understand) the work they're doing on my car.

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by - Verified Customer April 21, 2017

Friendly service!

by - Verified Customer April 18, 2017

Trust these local professionals

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by - Verified Customer April 16, 2017

Good experience

by - Verified Customer April 16, 2017

Always friendly, knowledgeable and fair.

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by - Verified Customer April 11, 2017

I have been a customer for years and plan to continue!!

by - Verified Customer April 09, 2017

I trust your work and honesty

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by - Verified Customer April 06, 2017

Excellent service. Work is shown and explained.

by - Verified Customer April 05, 2017

I have used Auto Works in the past and will continue to use this company in the future. They know my car and take care of it as if I/it was part of their family. I feel very confident in their workmanship and ability to suggest repairs without pressure, just considerate concern for my car's needs. Thank you for all you do and continue to do :)

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by - Verified Customer April 02, 2017

Work was correctly and time. The owner followed up a few days later to make everything was ok. It was a big job. Very satisfied. A++

by - Verified Customer March 30, 2017

Always top notch service

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by - Verified Customer March 26, 2017

Other then the car not worked on until the day after my appointment. It went well

by - Verified Customer March 26, 2017

Scheduled an oil change based on time but did not need with low mileage. They informed me of this so avoided unnecessary oil change.

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by - Verified Customer March 26, 2017

I love the fact that they will drive and pick you up from somewhere local like Target or Sams!
That way I am able to multi task!

by - Verified Customer March 26, 2017

I will be back.

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by - Verified Customer March 17, 2017

Auto Works diagnosed failed (no lube) tie rod end at my request and quoted replacement. No pressure to perform work. Work done on time.

by - Verified Customer March 15, 2017

Auto Works always does a fabulous job!

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by - Verified Customer March 15, 2017

Great Service!

by - Verified Customer March 14, 2017

Got appointment quickly and completed as promised. Advised on future work needed.

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by - Verified Customer March 12, 2017

Done to satisfaction as always.

by - Verified Customer March 09, 2017

Very nice staff, told me about a broken part and offered to send me an estimate by email

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by - Verified Customer March 09, 2017

Great company!!

by - Verified Customer March 07, 2017

We've been loyal Auto Works customers for more than a decade. They have always been honest and fair. They stand behind their work.

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by - Verified Customer March 05, 2017

great people to work with

by - Verified Customer March 02, 2017

The work performed was basic maintenance. They do the work right, at a fair price, and I have as much or more confidence in them as the dealer.

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by - Verified Customer February 24, 2017

Transparent and only did the work that was needed.
Looked at things, as if it was their car

by - Verified Customer February 22, 2017

excellent job

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by - Verified Customer February 19, 2017

Great service, as usual. Never feel pressured & will recommend to others!

by - Verified Customer February 15, 2017

Professional work at an appropriate price.

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by - Verified Customer February 15, 2017

Always polite and do just what I ask and check to make sure all is good

by - Verified Customer February 13, 2017

Excellent, professional service as usual.

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by - Verified Customer February 12, 2017

Although it has taken several visits to do the repairs, I was told up front the reasons and what to expect.

by - Verified Customer February 09, 2017

All went well, as usual. They're a great service provider!

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by - Verified Customer February 09, 2017

The shop was awesome, I had the car dropped off via tow truck. They got to work and solved all my problems!

by - Verified Customer February 09, 2017

Seems a tad pricey, but they seem to do good work and apparently saved us some additional expenses. Tom at the front desk is great...he is always good to work with.

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by - Verified Customer February 08, 2017

Very polite people
Great service
The time frame was exemplary

by - Verified Customer February 07, 2017

I was burning oil internally and they suggested an oil flush to clean out any sludge build up for 60 bucks. I was skeptical at first thinking it was something majorly wrong with the truck so having over 130,000 miles on it I decided to give it a shot. The truck runs smoother better gas mileage no more oil burning and it potentially saved me thousands in repairs. Thanks again auto works you have earned my trust and I now have a mechanic I can trust.

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by - Verified Customer February 03, 2017

Your service is always great.

by - Verified Customer February 02, 2017

On time repairs good

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by - Verified Customer February 02, 2017

The service was excellent - Mike Mergens

by - Verified Customer February 01, 2017

Professional, clean, attentive. They were great.

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by - Verified Customer February 01, 2017

super good people. great work.

by - Verified Customer January 30, 2017

Quality work, short wait and a good price.

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by - Verified Customer January 30, 2017

My car wouldn't start the next day because it needed a battery and they didn't catch that.

by - Verified Customer January 24, 2017

Very satisfied!

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by - Verified Customer January 22, 2017

Repair time was much faster than quoted. Service was curteous and respectful.

by - Verified Customer January 22, 2017

My Nissan Altima stalled on the road. Called Auto Works, and they had a tow trck pick me up and I was able to get back on the road quickly!

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by - Verified Customer January 18, 2017

The manager Tom is very trust worthy and I depend on him.

by - Verified Customer January 15, 2017

Sufficient.

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by - Verified Customer January 12, 2017

N/A

by - Verified Customer January 11, 2017

I have come in for complex projects and jobs that are very simple. I have never been happier and trust a car repair shop like I do with Autoworks!

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by - Verified Customer January 09, 2017

Friendly and courteous, and do not force unneeded work on you. will let you know what repairs will be needed in the future.

by - Verified Customer January 09, 2017

Very dependable, friendly business.

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by - Verified Customer January 09, 2017

While on my way home from St. Cloud a few weeks ago my car broke down on 94, 4 hours from home. While waiting for a tow I talked to Wayne who was comforting and reassuring, I felt comfortable knowing my car was going to be in good hands. He kept me updated with my car. He was professional & went above & beyond! Woodbury is very lucky to have Autoworks!

by - Verified Customer January 06, 2017

I was in for a routine oil change.

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by - Verified Customer January 05, 2017

THEY ALWAYS DO A GREAT JOB ON MY LOANER CARS AND ALL OUR CUSTOMER CAR WE SEND OVER.

by - Verified Customer January 05, 2017

I rated the 'quality of the work done' as a 3 because I don't know how to evaluate that! I've used AutoWorks for years for standard maintenance; have not needed any repairs. They are very communicative and do not pressure me to do unnecessary things (they warned me for about 3 oil changes that I'd be needing a new air filter in the near future!). The prices seem a bit higher than other places, but I feel comfortable they are being honest about what needs to be done.

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by - Verified Customer January 04, 2017

As always done well and well-priced.

by - Verified Customer December 27, 2016

My car was done on time and the staff is very friendly.

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by - Verified Customer December 27, 2016

Always get good service and only required repair recommendations and at better price.

by - Verified Customer December 25, 2016

Overall good experience

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by - Verified Customer December 22, 2016

Great experience, honest answers, and easy to deal with.

by - Verified Customer December 20, 2016

Went well

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by - Verified Customer December 18, 2016

Great service

by - Verified Customer December 13, 2016

Good work

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by - Verified Customer December 11, 2016

Went in for oil change and they recommended I should change air filter and rotate tires at next oil change. A few days later I got follow up email stating it needed attention soon. I wish they would have done it at the time rather than having to make another appt. there may have been a time constraint. All in all they have been very good

by - Verified Customer August 28, 2011

I like the shuttle service they have to take me home. They explain everything for me so that I can prioritize what I can get done now as opposed to waiting to get it fixed.

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by - Verified Customer August 26, 2011

They were very knowledgeable and very friendly.

by - Verified Customer August 25, 2011

Very friendly and they take their time to explain what needs to be done and why.

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by - Verified Customer August 17, 2011

They were very professional and helpful.

by - Verified Customer August 16, 2011

They never pressure me at all.

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RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
94

We are 100 percent behind AutoWorks's mission of preventative maintenance. "Preventing a problem before a problem occurs" is the motto of owner, Wayne Watson. Their ASE certified technicians (3 of whom are Master Technicians) are always on the lookout for potential problems that could leave you stranded if left unattended. Should a problem arise, they have the experience and diagnostic equipment to find the problem quickly, get the repairs done, and have you back on the road. AutoWorks offers a 24-month/24,000-mile parts and labor warranty on all repairs and is also open on Saturdays.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Towing

AFFILIATIONS

  • Bosch Service Network
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

Voted top mechanic, Angie's List Super Service Award, Talk of the Town Award Excellence In Customer Satisfaction.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Auto Works Automotive Service Center