AutoVice Import Service

(425) 312-6394
25 Verified Reviews

8:30am to 5:30pm


16628 44th Ave. W
Lynnwood, WA 98037 USA


  • Doug Macaulay, Owner
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 80 Years of Car Repair Experience

AutoVice Import Service Reviews


25 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by March 24, 2015

I had a few issues but they resolved them, but I think they could do a better job troubleshooting. The customer service was great, but the mechanics need a little more experience.

by - Verified Customer March 23, 2015

They were very thorough when they explained the work they had to do.

by - Verified Customer March 18, 2015

We have been taking our vehicle to the for a number of years, we have an old Volkswagen bus. They are efficient and they get us back on the road quickly.

by - Verified Customer March 18, 2015

Superb service, good customer service, they treat their customers very well.

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by - Verified Customer March 16, 2015

They were phenomenal in helping me with my van and they did whatever they could to help me out, they also told me that if I ever get stuck somewhere to call them.

by March 11, 2015

They worked on my car for a couple of hours and they could not figure out what was wrong with my car. That's really about it. I like that they have the parts for my vehicle.

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by March 05, 2015

They offer excellent customer service, they fix everything correctly the first time. They are a very professional outlet.

by - Verified Customer March 03, 2015

They are professional, do what they say they're going to do, don't rip you off, have reasonable rates, and are friendly and honest.

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by - Verified Customer March 02, 2015

They provided nothing but the best service, they are completely honest, great pricing, great great customer service, they will work with you on your budget, they never steer me wrong and let me know things I never knew about.

by - Verified Customer February 26, 2015

They are the only place I have gone to since I was 18, they have a knowledgeable staff. They know what they are doing.

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by February 18, 2015

They seem like they know what they're doing.

by - Verified Customer February 18, 2015

They are very thorough, efficient and they know what they are doing.

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by - Verified Customer February 17, 2015

Good service, they have good customer service and they charge decent prices.

by February 09, 2015

They were good but they were a little expensive.

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by - Verified Customer February 06, 2015

They fixed my car, it had a problem shortly after. They got me right in and fixed it since the part was under warranty.

by - Verified Customer February 04, 2015

They have been good with their repairs, they are honest and get the work done in a timely manner.

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by February 03, 2015

I had a couple of things done and they said the work was done but they hadn't done the work. I had my brakes upgraded and I wasn't completely satisfied with the set they sold me.

by February 01, 2015

They do a pretty good job, it just took a little longer than I hoped. I actually had to have worked on somewhere else to fix something they did. Unfortunately I'm in another state now so I can't take it back in for warranty.

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by January 26, 2015

They overlook issues, they have to do the work multiple times to get it right. They need to work on doing exactly what the customer wants and needs instead of whatever they think they need to do or whatever they want to do.

by January 26, 2015

Good communication, fair prices and they have fast turnaround times.

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by - Verified Customer January 18, 2015

My brother lent me his old Volkswagen van and said I could use it as long as I got it running. I got it towed to the nearest shop and they charged me sixteen hundred dollars for crap work, the van barely ran when I left the shop. I went to AutoVice and they did the same work for a couple hundred dollars and now it run a lot better. I should have gone to AutoVice from the start to save myself a lot of time and money.

by January 14, 2015

They are very convenient, and they always do the work correctly.

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by - Verified Customer January 11, 2015

They did a good job and cleaned up the car when they were done. They didn't leave grease all over it or anything.

by - Verified Customer January 11, 2015

They did good work, they are reasonable and upfront about the cost. They are very good at making their customers happy, and they seem to good people to deal with.

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by - Verified Customer January 05, 2015

They seem fair. They do a good job. They seem trustworthy. You get a good explanation about what needs to be done.

RepairPal Scorecard


AutoVice Import Service was established in 1995 and has worked hard over the years to be the "go to" Volkswagen and Audi repair shop in the Lynnwood area. Recent customers describe this RepairPal Certified team as “phenomenal”, “trustworthy”, “professional”, “convenient”, and “knowledgeable”. They have the experience, training, automotive tools and computer diagnostic equipment to perform repairs ranging from computer system and check engine light diagnoses and repair, to major and minor mechanical repairs, as well as your scheduled maintenance needs. Their work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Rental cars, early bird drop off, and a waiting area with WiFi access are available to make your visit easier.



  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts


  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Wireless Internet


  • Bosch Service Network


Autovice Import Service in Lynnwood, WA are Independent Volkswagen and Audi Specialists. We've been in business since 1995, with a retail parts store and a complete service department. Autovice Import Service is not only the largest, but the best independent Volkswagen specialist in Lynnwood, WA around today.

Our technicians are highly trained and we are a Bosch Service Certified shop. So whether its an Audi or a Volkswagen, we've got you covered with the best Independent Audi & Volkswagen Service in Lynnwood, WA


  • Audi
  • Volkswagen

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