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AutoStream Car Care Center

(410) 657-5541
81 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 2:00pm

ADDRESS

10781 Birmingham Way
Woodstock, MD 21163 USA

AUTO REPAIR EXPERIENCE

  • Carl Tedder, Manager
  • Established 1999
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician

AutoStream Car Care Center Reviews

OVERALL RATING

81 Verified Reviews
5 stars
(49)
4 stars
(21)
3 stars
(3)
2 stars
(2)
1 star
(6)
by - Verified Customer November 01, 2017

Only did an inspection but service was great

by - Verified Customer October 17, 2017

Courteous, helpful, professional and polite. Even gave me a loaner car! I was quoted $6,000 for work from dealer, I was in an

by - Verified Customer October 12, 2017

Good !!

by - Verified Customer October 11, 2017

Excellent job and awesome customer service.

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by - Verified Customer October 09, 2017

1st time at AutoStream... Great Service... Highky Recommend

by - Verified Customer October 06, 2017

Problem came back after driving car for a while

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by - Verified Customer October 05, 2017

Love this place!

by - Verified Customer August 22, 2017

I thought Carl was very accommodating and explained work needed sufficiently

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by - Verified Customer August 16, 2017

Friendly manager. Job completed with no problems. First time user and will be back if necessary.

by - Verified Customer August 03, 2017

MD Inspection for 2 vehicles, quick, convienent, and courteous service. TW

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by - Verified Customer July 28, 2017

Service was speedy and efficient. Staff was incredibly friendly and accommodating at all levels.

by - Verified Customer July 21, 2017

Thousands of dollars of repairs and 'maintenance' were recommended. We brought the vehicle to another mechanic, who recommended NONE of the items. For example, there was no leak in the radiator hose, a new air filter was not needed, the power steering fluid was not dirty, etc. Had I trusted this shop, I would have spent a lot of money on unnecessary repairs. I will not be returning.

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by - Verified Customer July 21, 2017

Carl was great - friendly, knowledgeable & helpful!

by - Verified Customer July 17, 2017

I like taking my car to my dealership's mechanics because they've legitimately earned my business with great service. AutoStream is the only other place I'll take my car because they're simply amazing. They do excellent work, are extremely well priced, and display a genuine concern for their customers. I readily promote AutoStream to friends and family.

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by - Verified Customer July 15, 2017

Clean shop. Carl is very willing to explain needed repairs in detail and provide updates when necessary. It's nice to have someone who knows what he's talking about and enjoys talking with customers.

by - Verified Customer July 14, 2017

Carl T did a great job and called back which most people do not do today.

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by - Verified Customer July 06, 2017

It was an emergency repair which was fixed promptly. Carl was very professional and caring... even made sure I had a way home. The repair work seems to be fine and it was at the price I expected. No surprises. Very pleased and satisfied.

by - Verified Customer July 02, 2017

Too much pressure to perform unneeded repairs.

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by - Verified Customer June 27, 2017

Friendly, professional and fast.

by - Verified Customer June 22, 2017

I'm no mechanic so I'm assuming the work they did was good. The car works fine. I like going to them because they will pick me up and drop me off because I have nobody at home to drive me back and forth when I drop off a vehicle.

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by - Verified Customer June 21, 2017

Very pleased with prompt service.

by - Verified Customer June 16, 2017

Very knowledgeable and professional! I'm glad we've found a local shop where we can bring our cars and feel confident that we are being treated fairly with excellent service!

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by - Verified Customer June 13, 2017

Good job.

by - Verified Customer June 13, 2017

They were quick and honest.

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by - Verified Customer June 05, 2017

Only had minimal routine maintenance done, but Carl was very friendly and transparent and provided good service. I very much appreciated the online link which provided details about my car's inspection, including photos of my car. I haven't seen this before and it made me feel more confident that I wouldn't be encouraged to pay for something I didn't need.

by - Verified Customer May 29, 2017

Good experience.

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by - Verified Customer May 21, 2017

I took my car in because I noticed a flat tire after I hit a pothole. Carl handled the negotiations with my insurance company to replace the tire and rim. He gave me rides to and from work and offered a free loaner car when delivery of the rim was delayed until the next day. I will be back!

by - Verified Customer May 09, 2017

The realignment of my daughters 2001 van was extremely challenging. Although it took hours to complete the job, the price as quoted did not change.

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by - Verified Customer May 04, 2017

Very nice.

by - Verified Customer May 02, 2017

It was fair and professional

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by - Verified Customer April 25, 2017

Ok place. No problems.

by - Verified Customer April 18, 2017

Great customer service.

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by - Verified Customer April 12, 2017

Excellent experience. Really appreciated the emailed review of all the concerns and associated videos to explain what the function for the areas were. Also, appreciated pictures of the nhs that needed repair of replacing.

by - Verified Customer April 05, 2017

I am so happy that the place is there and you can get keep going when your car is fixed.

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by - Verified Customer April 02, 2017

Excellent customer service. Fast and work quality

by - Verified Customer March 23, 2017

Not sure if I need to have my entire car evaluated every time I bring it in for service. The repairs recommended by the manager were not needed after second opinion.

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by - Verified Customer March 20, 2017

Thank you!

by - Verified Customer March 10, 2017

Their quote had double charges. Failed car inspection for insignificant amount of wetness. In order for car to pass inspection it would have costed $2500 dollars in repairs. We took it to another shop and they charged us $1200 and car passed inspection.

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by - Verified Customer March 05, 2017

Very happy with service and personnel!

by - Verified Customer February 26, 2017

Very satisfactory!

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by - Verified Customer February 23, 2017

Excellent, job well done.

by - Verified Customer February 16, 2017

Great service like usual.

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by - Verified Customer February 12, 2017

It was fine

by - Verified Customer February 08, 2017

The work was done in a timely manner and professionally completed.

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by - Verified Customer February 07, 2017

Very helpful and accommodating.

by - Verified Customer February 02, 2017

Thanks

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by - Verified Customer February 01, 2017

Work was done as explained and in the time quoted.

by - Verified Customer January 29, 2017

I went here for an oil/filter change and was in and out in an hour. The service desk person - Carl - was very professional and explained everything thoroughly. I will be back here for service in the future.

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by - Verified Customer January 27, 2017

It was good.

by - Verified Customer January 22, 2017

Professional friendly staff.

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by - Verified Customer January 17, 2017

Excellent Service. Thank you.

by - Verified Customer January 12, 2017

I was pleased with the level of service i recived,i would most definitely go back for my auto needs!

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by - Verified Customer January 09, 2017

My experience was positive. I felt that the cost of the oil change and filter was too expensive, however.

by - Verified Customer December 30, 2016

The service was good and honest with what needed to be done.

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by - Verified Customer December 25, 2016

Reliable.

by - Verified Customer November 16, 2016

Good.

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by - Verified Customer November 17, 2015

Employees very nice and friendly! Professional shop very clean my car was done in a timely manner. They didn't try to push a bunch of stuff I didn't need . just all around good experience.

by - Verified Customer November 15, 2015

They were very competent, they did it quickly and I was on my way.

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by - Verified Customer November 09, 2015

Great service and convenient.

by - Verified Customer November 05, 2015

They were professional and service was excellent. They had it for two days and gave a rental car so I could still go to work.

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by - Verified Customer November 05, 2015

They were professional, on time and explained everything clearly and completely.

by - Verified Customer November 02, 2015

I was there and they were great. I had a positive experience.

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by - Verified Customer November 02, 2015

The Manager and Technician were very polite and helpful! They went above and beyond to help me with my vehicle.

by - Verified Customer November 02, 2015

I was given the best service ever.

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by - Verified Customer November 02, 2015

Pleasant staff, informative, expedient. Very pleasant experience. Will return for balance of work to be done.

by October 29, 2015

Don't usually recommend places, but if someone asked I'd recommend this place

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by - Verified Customer October 25, 2015

Great service.

by - Verified Customer October 21, 2015

Excellent service. Knowledgeable staff.

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by - Verified Customer October 18, 2015

Friendly, professional and not pushing for unnecessary expenses!

by - Verified Customer October 13, 2015

Great customer service, attention to detail, knowledgeable.

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by - Verified Customer October 11, 2015

Everyone there was very helpful and professional.

by - Verified Customer October 08, 2015

I thought it was very, very expensive. They were friendly but I thought it was very expensive for what I needed.

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by October 01, 2015

The place was very clean and the gentleman who manages it is very nice.

by - Verified Customer September 29, 2015

Friendly, efficient.

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by September 28, 2015

They're a little pricey.

by - Verified Customer September 25, 2015

Very good experience.

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by - Verified Customer September 24, 2015

They were very polite. I just had an oil change done. It was very nice. They seemed to know what they were doing.

by September 23, 2015

I find you are too expensive. Even your gas prices are more than anywhere else. Very disappointing.

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by - Verified Customer September 18, 2015

I was very happy with the the service they did on my car.

2 verified customers did not leave comments but provided these ratings:
by Kenneth
by Jason

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
Local Lifetime
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
97

The Woodstock location of Auto Stream Car Care has been serving the local community since 1999. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a Lifetime Warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “polite”, “knowledgeable”, “friendly”, and “professional”. A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Our mechanics are professional & ASE Certified.
At AutoStream Car Care Center, we have a highly skilled and knowledgeable team of ASE Certified Mechanics and ASE Master Certified Technicians and Inspectors. Our experts use state-of-the-art diagnostic and scanning technology to pinpoint your car’s exact auto service or maintenance need. We are experienced at working on all makes and models of domestic and foreign cars, trucks, SUVs, minivans, and hybrids. Our technicians service over 7,000 cars per year and have the experience and know-how to service everything from oil changes and flat tire repairs to comprehensive engine and transmission repairs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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