Our 2003 Honda CR-v needed some maintenance, but we also wanted a diagnostic review of all its problem areas so we could decide to keep it or sell it. The report was extremely detailed and very instructive. Excellent job, Auto Medics.
Very professional and courteous, had my car ready and clean when expected - and no hidden surprises on the bill!
Great people, great work. Definitely plan on returning for my next service/anything else I need.
I was extremely pleased with the service and the treatment I received.
Thank you for the kind pro service!
Very professional, friendly and honest.
Happy with the repair.
Recommended exactly what I needed done.
Kris was wonderful as usual.
I am always cheerfully greeted by my name.
They always provide a loaner car for me to get to the train station, to work.
They review the service needed today and other issues pending need attention next time.
I always know what my cost will be at sign in time. Any additional work found later, is discussed in detail an options to me for approval.
Yes, I do tell my friends to get their autos serviced here.
Surprised at the high cost of the replacement part. Installation fee was reasonable. Very happy with custom service -- even provided loaner car.
Auto Medics is the best mechanic in the Bay Area
We'll continue using Auto Medics as the only mechanics for our Honda CR-V!
The customer service is excellent.
It's always a pleasure to deal with the staff at Auto Medics. There's always a professional attitude offered, as well as prompt and expert service. My only problem, and this may or may not prevent me from having my leased vehicle serviced there again next time, is the bottom line. My wife and I do not put as many miles on our Honda as many people would in a given period of time, and the cost to us for a service, even with a virtually new vehicle, is beginning to seem more difficult to accept/absorb.
But, again, the crew is very helpful, personable and knowledgeable.
This guys are definitely know what they are doing and very experience. They are trying to avoid all unnecessary costs and they give warranty on repairs. I'm very happy to find this garage. I got my car checked by 3 different garage and they told me different problem, when i take it to Auto Medics they told me what the car has with confidence. Other places are like ahhh we will try this and that and so on. I like that how confident and knowledge they are. It saved me lots of money and time.
Excellent is it a pleasure to take my car to them every time for years I have taking my car good service always.
Chris is honest and up front about the needs/health of the car. She is very patient and thorough in answering questions. Her work is very thorough. I feel confident in my car knowing Chris is keeping everything in top shape.
My first and only service thus far ...an oil change and checkpoints inspection....so I will need more experience with Automedics tin the future o render more accurate judgement.
Very friendly and professional, I didn't feel pressured to get more done than requested.
I am a long time customer (over 10 years) and fully trust Auto Medics to take good care of my vehicle. They kept my 87 Civic in perfect running condition for about 500,000 miles and they are now taking care of my 2009 Civic SI. A pleasure to deal with them.
Everything was great!
You guys are the BEST!
Excellent friendly service.
My Honda Civic,1990, has been treated by Auto Medics, formerly Honda Hospital, since 1990. They have kept my car running ever since. It's engine purrs.... I would never go anywhere else for work on this car. Both the woman who runs the office and the car workers get a +10 from me, on a scale 1 to 10, where 10 is the highest.
Excellent service, as always!
Great service, as always!
Excellent and quality service, they are keeping our 10 year old car in wonderful condition!
Did a great job.
I really like this shop. They are nice and explain things too you.
Great service. Didn't talk down to me which I find is a problem at most shops. Will definitely go back again.
Overall great experience
I have nothing to add - good shop, good quality repairs.
Excellent customer service. Kris and Robert were wonderful!
Fast and efficient. Thank you.
Reliable and professional are the two words that come to mind to describe Auto Medics.
Very nice experience. Worked with Kris who was able to explain the work to be completed, the pricing and some future work the shop recommended I should have done. Will be going back for sure.
Had clutch replace and it was done quickly.
Auto Medics worked me into their already scheduled day to replace my windshield wipers. Before I came to this shop, they clearly explained why price could be different.
A short conversation while the replacement was being made assured me that future repairs would not be made if they exceeded the value of the car. That is, they would provide an assessment - value of making a repair vs purchase of a newer car.
I was treated with respect. The service to my car was done promptly and completed by the agreed time to work within my schedule. I would highly recommend this service and the staff!
Went in for routine maintenance. Was able to take a loaner car, and they were done in a few hours. Worth the money knowing they are trustworthy and reliable.
Excellent service as always! Thanks!
Love it!!! Recommend Highly...
Always a painless visit.
Everything went smoothly. Auto Medics called while they with questions while they were working on the car, they called to tell me when I should pick up, and they gave me an excellent referral to another shop to have work done that they don't do.
Excellent service and quality repairs.
I'm a satisfied customer :)
Kris and Robert are knowledgeable, honest and very fair. Very satisfied, have been a customer for 4 years.
Great service. Personable and friendly team.
The customer service is second to none.
Excellent service as usual.
Fast efficient and very professional.
Kris is pleasant and professional, as always.
I dropped my car off without an appointment after experiencing a blown radiator. Auto Medics did everything they could to work me into their schedule. They diagnosed the problem and gave me a full rundown on the needed repairs and cost. They made every effort to minimize the costs, kept me updated throughout the repair process and delivered as committed. I am pleased with their work and recommend them to others.
Auto Medics is the Best! They gave my car back as promised. Thank you
First time I used the service of Auto Medics. Everybody was very friendly and efficient. I will return.
Brought a car in for scheduled maintenance. Easy to schedule an appointment and the work was fast. Highly recommended.
Very pleased. Thank you!
I was very impressed with the service I recently received from Auto Medics. They were willing to work with us after their initial diagnostic failed to remedy the issue, and promptly found the cause. I will definitely be recommending them to friends.
Excellent service, as always.
Great all around!
Love Auto Medics! Always good work. Always a pleasure to take my car in.
A long time customer with my Honda, this shop is the best there is! My Honda has 162,000 miles & climbing.
The employees that assisted me were friendly, knowledgeable, and were willing to explain things to me. Overall would definitely bring my car back to be serviced regularly here.
The employees that assisted me were friendly, knowledgeable, and were willing to explain things to me. Overall would definitely bring my car back to be serviced regularly here.
Great, friendly service.
I am always happy and satisfied with Auto Medics.
I was very impressed with the "hometown" feel of this shop. The entire staff was friendly and remembered my name. The part needed for my repair wasn't available when I brought it in and the staff was on the phone looking for the part immediately.
We really like Auto Medics. Chris is smart, honest businessperson. Good work, fair price. And nice to have the $10 rental when it's needed. I recommend Auto Medics to everyone with Hondas or Japanese cars. Thank you.
They did a great job.
always professional, fairly priced, and on time
Good communication and showed me pictures of what was wrong.
Auto Medics is the absolute best car repair shop I have ever had my car serviced at. The owner, Kris, is friendly and honest and clearly puts her customers first. I have always been treated with respect and dignity and my car has come away happy from her visits. I highly recommend this shop to everyone I meet!
I've been coming here for about 25 years. Work is always performed by experienced mechanics, completed on time and at fair prices. Auto repair doesn't get any better than this.
Seemed to have fixed my problem when the dealer could not. Helpful staff.
Knowledgeable and efficient
I have had my cars serviced at AutoMedics for many years and have always found them to be fair, knowledgeable, and timely with their work.
Easy to make appointment and love the rental car service.
Staff were courteous, professional, and answered all of my questions. I was given a lift home. My repair work was finished at the time told to me and I was given a phone call letting me know it was ready to be picked up. The car was was left as clean as it was when I brought it in. I have not had such good service at other auto repair shops.
Great communication. Work done quickly and well.
Friendly and do not over charge for their service. They rebuilt my air conditioning system and did an excellent job!
Intermediate service. Runs fine.
Auto Medics is an outstanding, honest, and reliable business. We take our cars to for maintenance and repairs.
Kris and her team are awesome! They always take good care of me and my Honda!
I've been coming to this shop for years for a reason: great, reliable, customer service from trusted professionals. Kris always goes beyond the call of duty. This time my battery died in downtown San Mateo. Kris came over, jumped me, and I drove to the shop. They had a full day, but managed to squeeze me in. I had a new battery in an hour. I continue to recommend this shop to friends.
I love the personal service...
We have been happy customers for more than 15 years. We get totally committed service from them. Great service, accurate estimates, great and helpful attitudes.
Great customer service
I love Auto Medics for service to my Acura. And they can accommodate my request for a while-you-wait oil change, which is nice. I totally trust their work.
Very professional. Good service.
I appreciated their recommendations on tire services.
The staff was incredibly friendly and fit me into their full schedule, even without an appointment. I've definitely found my go to service shop.
Very friendly, good service.
Organized and great customer service
FANTASTIC shop. Great, knowledgeable people who take the time to explain everything well. Prompt, courteous, and they do what they say they'll do, by when they tell you. And they clearly work to save you money, even when it may not be in their best interest. Absolutely a pleasure to deal with in an industry that often is the other end of the spectrum.
No matter how busy the shop is, Chris always takes the time to answer any questions or concerns I have about my car. Right now we're trying to pinpoint the odd clunking noise in my car when it goes over rough roads or speed bumps and I have full confidence they'll get to the bottom of it.
I took my car in for a standard minor service. I had to return it to have the air pressure in the tires adjusted and the warning light re calibrated
The car is always done on time and with no surprises. Thanks!
Good customer service. Authoritative staff. Expert and thorough.
Excellent, friendly service and competent mechanics - at a fair price!
Friendly, good service, on time, no hidden costs.
In the past I have been quite satisfied but this service was first in many years so I'm not certain if this experience is typical.
The quality of work and customer service is excellent.
Good price and service.
They are responsive, i trust them and they are fairly priced.
Courteous service. The issues are explained clearly and simply, without talking down to me.
They are reliable, responsible, reasonable, and customer-oriented.
Good job, honest and straight forward.
Great service and customer care.
Accurate diagnostic, straight talk, honest.
Great people, Great prices, Ultimate service.
Always honest good work friendly shop.
I had a good experience at this shop. They were friendly and professional. The service person explained the cost to me and the service they would be performing. He also explained the final cost after the service, which was exactly what I had expected.
Hard to trust after my experience.
Very good and fast workers.
Auto Medics is awesome. I've been going there for almost 9 years and have always been well-treated and my car well-maintained.
They are accomodating and will not recommend service not needed.
Consistently great service.
They are very nice and always giving an estimate very close to the actual service cost.
Always good service and courteous people.
The service has always been excellent over a ten year period.
Skilled, honest, conscience, and courteous service.
Courteous, but not overly friendly.
I already recommended my friend and she started going there since then and was happy with the service
Great service, great work, highly convenient.
Extremely personable and very patient with clients. Have used them for years (8+) and have NOT ONCE had even a slight bad experience.
I like their honesty and they do good work.
I have been a customer of Auto Medics for 20 years, and I trust them to take care of my car.
Auto Medics team is always attentive and helpful. They have great customer service and take care of both of our cars.
Excellent customer services. Honest on what needs to be done today and in future.
I have received consistently great service from them for over 20 years.
They have been pretty good about finding out what the problem was and fixing it. If it is going to take several days they will give you a loaner car for that period.
Good service, they listen to your issue and are on your side.
Work is always done promptly and at a cost that is at or BELOW the estimate.
I trust they do the best job possible.
They do a good job. Seem honest and provide fast service.
Auto Medics have always been honest with me and have been very thorough in their work. I have never had a problem with their service.
They specialize in Honda and Acura. They are fairly priced in their services and work with their customers.
They do what they promise to do on time.
The best Auto Repair Shop in San Mateo for Hondas.
Quick, courteous, expert service.
The staff was great..explained everything and loaned a car the whole time in the shop.
Good service, dependable and fair.
They were fast, reasonable and courteous.
Great customer service and strong attention to detail. Only thing far off is price to do the job was pretty expensive for a labor only job.
They're really good and thorough.
The guys do great job.
They were honest and straightforward. Didn't try to up sell me.
I feel very safe with them following my car. It makes a big difference when your driving around. They are very thorough. They look at prevention too when taking care of your car.
I have owned 3 Hondas and they have provided all service. They are fair and honest.
Trust, honesty, reliability, and just being good people.
They seemed knowledgeable and didn't force me into unnecessary repairs.
Good, honest, reliable service.
Great staff and very well experienced mechanics.
Good service and they do good job.
They are very knowledgeable and efficient.
Unlike other mechanics, I don't feel like you're out to maximize the amount of money you can get from me. You're honest, helpful, and really know Hondas.
I like your service, clean mechanic shop and your low cost auto rental.
Fair prices. Helpful staff. Consistent care.
The service provided is top notch and they finish the work required on time.
They are always helpful, and offer advice instead of scare tactics when talking about repairs.
Very friendly, helpful, and informative staff. Work was completed on time and my car is running great!
Having had to resort to other Honda repair facilities including the nearest dealership, I would not freely choose any one but Auto Medics.
I was very pleased at the professionalism and friendly demeanor of Chris who checked my car into their system. I was also very pleased with Robert who is a real car guy. He answered all of my questions and was patient with me. Also I was very satisfied with the timing belt replacement work that was performed on my car. When the work was completed, the engine compartment was as clean as when I delivered the car to the shop. I definitely plan to return to Auto Medics when ever my car requires repair or maintenance.
I will never take my care anywhere else but to Auto Medics
Great service and they do a wonderful job in explaining the problem and very honest!
Robert and Kris are the best in the business. I would not take my Honda anywhere else!
I like Auto Medics so much that I am only considering buying a new Honda, rather than another brand, tho they do repairs on all Asian brands. They always know me and seem to really know my car. Perfect servicing.
Service, responsiveness, and quality of work are all A+. Thanks.
I've used Automedics for over a quarter century. That says it all.
I would rather make the drive to San Mateo, than take my car to my local dealer (I own a hybrid so I am cautious about who works on it).
Auto Medics staff are friendly, skilled, capable - Love them!
Welcoming and friendly staff. Excellent repair advice.
Always received great service and will continue to serivce the car here...as well as recommend our friends use them as well.
Having Auto Medics do your service is better than having the dealer do it because dealers do lot of unnessary services that you do not need.
Competent, helpful, good work, on time. Can not beat this shop!
Auto Medics is amazing, and I will continue to take my car only to them!
As always, thanks for the great support.
These folks are super! I never feel like I'm being talked down to or taken advantaged of.
They are a honest and knowledgeable repair shop.
Robert and Lisa have always been trustworthy and done a good job in explaining my options. They have always charged a reasonable price and I've always received quality service.
They are very knowledgeable and responsive.
I have been working with them for a long time. They are always reliable, honest, and do good work.
Their service is outstanding.
They are knowledgeable and frugal. Always courteous and friendly.
They do great work.
They responded very quickly and they were very thorough. They got back to me with the estimate very quickly.
Friendly people here take your car troubles and concerns seriously. Also, they have steered me to other shops of superior quality (for auto glass replacement and a body shop.) I've been taking our Hondas here for over twenty years.
I have always been very very pleased with them.
They are very good. They know what they are doing over there.
They really thoroughly did a good job and they let me know more was needed and I will go back to let them finish. They're very good.
It's friendly and efficient and seems to be a good value for what you get.
I really like them, they do a good job, I trust them. They are very consistent and I know my car is in good hands at Auto Medics.
Excellent, very trustworthy and exceeds its expectations constantly.
They do very good, trustworthy, honest work.
I have worked with Rob and Chris to maintain my Honda for over decade and have been extremely satisfied to the point I know myself and friends will drive distance greater than 30 minutes.
Auto Medics is very good at what they do, but they are not thrifty.
They are always prompt, the car is always ready when they say it's going to be, and the cost is always what they say it will be or less.
They've changed their auto loan policy and I'm not satisfied to pay $9.95 to borrow a car for a day. I only ever have to go a short distance, and might like if they had a car available to provide ride.
I'm satisfied with their service.
Auto Medics is probably the best auto repair shop I have ever used. The owner is very professional and well versed in how to run an auto repair shop.
Good people and good work.
It's a pleasure to be able to take your car to a reliable, honest, and competent garage.
I appreciate the input on possible future issues with my car, the readings on brakes, tire wear, etc, as well as reminders of services becoming due.