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AutoMasters Service Center

(352) 504-3700
207 Verified Reviews
kevin@carsfixedright.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 12:00pm

ADDRESS

1851 South Pine Ave
Ocala, FL 34471 USA

AUTO REPAIR EXPERIENCE

  • Kevin Craddock, Owner
  • Established 1994
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 131 Years of Car Repair Experience

AutoMasters Service Center Reviews

OVERALL RATING

207 Verified Reviews
5 stars
(148)
4 stars
(34)
3 stars
(10)
2 stars
(7)
1 star
(8)
by - Verified Customer November 07, 2017

Vehicle needed front end repair due to vibration in the steering wheel. i was brought back into the garage with the mechanic to see what he observed and thought needed to be corrected, some was obvious even to myself. Repair bill was dropped down by having all repairs done at one time instead of several appointments where some of the parts would have needed to be removed and replaced twice. Very satisfied with work (Mathew was mechanic i believe), very clean shop, office personnel (James) very knowledgeable and helpful and stressed guaranteed work for 5 years or 36,000 miles locally, i believe. Would not hesitate to return to facility for any other needed repairs.

by - Verified Customer November 06, 2017

I appreciate that even as a female I was treated fairly and not abused by unneeded repairs. I went in knowing what needed done and they did not create any extra billing or work. Thanks for a job well done!

by - Verified Customer November 05, 2017

for my first time I felt good I felt like they were honest you now when they see a woman come they up prices and fix things that don't need fixing,,but they didn't my list will go to my brother in law and if he sez everything looks good they have another satisfied customer..I really do like them

by - Verified Customer November 03, 2017

Staff was very pleasant and welcoming. Did not try and sell me anything I did not need

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by - Verified Customer October 30, 2017

Great and friendly service

by - Verified Customer October 29, 2017

Great place to call your auto repair shop

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by - Verified Customer October 26, 2017

Great staff and mechanics.

by - Verified Customer October 25, 2017

This shop is great. Truck was taken care of promptly.

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by - Verified Customer October 23, 2017

They tried to sell me new tires, battery and cabin filter. I have driven 3,000 miles since then and everything is fine.

by - Verified Customer October 19, 2017

Great work, very professional.

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by - Verified Customer October 17, 2017

Great!

by - Verified Customer October 17, 2017

Very professional, explained problem and repair fully! Will definitely return if needed.

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by - Verified Customer October 17, 2017

clean shop, excellent staff. I was pleasantly pleased and have already scheduled my next oil change with them.

by - Verified Customer October 13, 2017

Very happy with the time and quality

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by - Verified Customer October 12, 2017

Everything was good

by - Verified Customer October 11, 2017

Best experienced I have had in a long time when having my auto repaired. Will come back the next time I need repairs.

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by - Verified Customer October 11, 2017

Excellent customer service. They provided a ride to and from hospital while the repair was completed. The repair was done immediately. Office personnel were friendly and efficient.

by - Verified Customer October 10, 2017

The people in the front desk very nice!!!

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by - Verified Customer October 10, 2017

great shop

by - Verified Customer October 05, 2017

This is my new place.

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by - Verified Customer October 05, 2017

The mechanic was awesome. I had a noise that was very hard to hear he came along for a ride with me to hear it and told me to come back and he d find the problem. He sure enough did! Awesome guys. And how fast they did everything was great. I will always go to there.

by - Verified Customer September 28, 2017

Honest business with fair prices. Customer focused.

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by - Verified Customer September 28, 2017

Repairs were to expensive so i couldn't get it fixed.

by - Verified Customer September 25, 2017

As always, excellent work and service.

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by - Verified Customer September 24, 2017

It was ok but costly

by - Verified Customer September 22, 2017

Brought my work truck in to get some fuel problems worked on and for them done at a Great price very satisfied

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by - Verified Customer September 21, 2017

Just moved to Florida, and this is my 1st time to your shop. Felt I was kept informed thru the whole process with my vehicle.
Thank You

by - Verified Customer September 19, 2017

Great service

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by - Verified Customer September 14, 2017

I did have to have it towed back when it didnt get me home. It drives good now. Thanks

by - Verified Customer September 14, 2017

Excellent job

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by - Verified Customer September 12, 2017

Service was excellent along with customer skills

by - Verified Customer September 12, 2017

Fast and efficient

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by - Verified Customer September 05, 2017

Excellent service as always.

by - Verified Customer September 05, 2017

Overall ok.

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by - Verified Customer September 01, 2017

I'll be back!

by - Verified Customer August 31, 2017

Everything was great except the did not put my back sit back I did it when I was home

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by - Verified Customer August 29, 2017

Great shop! Great Guys! Fixed my '15 RAM 3500 turbo diesel DEF system in 4 hours! including flashing the computer!

by - Verified Customer August 28, 2017

I was very satisfied both with the quality of the work and the customer interface was excellent.

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by - Verified Customer August 22, 2017

The work done on my car was performed in a professional manner. I'm pleased with the results.

by - Verified Customer August 20, 2017

I felt the service was over priced.

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by - Verified Customer August 20, 2017

You have excellent personal and very good service

by - Verified Customer August 15, 2017

I found the work and quality of customer service excellent. They were clear on what my car would need, and whether or not any extra repairs would be immediately necessary or not.l

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by - Verified Customer August 15, 2017

The staff at this location were very professional and thorough. I would certainly
Recommend them to anyone.

by - Verified Customer August 13, 2017

This is an honest, up front establishment. Prices are clearly displayed and do not deviate. I appreciate your service!

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by - Verified Customer August 09, 2017

Great service and Excellent work

by - Verified Customer August 08, 2017

The price for work done was really high and it did not fix the problem.

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by - Verified Customer August 06, 2017

James is great!

by - Verified Customer August 04, 2017

Service was good and price fair. I am a satisfied customer and will use this shop again when needed.

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by - Verified Customer August 03, 2017

They were great, would recommend them to all my family and friends.

by - Verified Customer August 02, 2017

Exceptional customer courtesy and respect. A bit expensive but not unexpected. Could still smell burnt radiator fluid a couple of days later, but it's gone now.

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by - Verified Customer July 31, 2017

Best shop in town

by - Verified Customer July 30, 2017

Staff are very friendly and most helpful.

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by - Verified Customer July 26, 2017

On the way home to Oklahoma we noticed a gear oil smell we stopped to get fuel at a gas station on I-10, looked under vehicle seal that was replaced was throwing oil all under van we filled it with oil and went on every time we stopped to get gas we filled the rear end with oil. We went through about 3 quarts by the time we got home a couple of days after getting home we pulled the seal out of rearend, it was damaged. I am very dissatisfied about the job that was done.

by - Verified Customer July 25, 2017

The car is fine.I am traveling in a camper towing the car. So far so good.As long as I feel I'm being treated fairly I'll keep coming back.

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by - Verified Customer July 24, 2017

This place is the only place I will take my cars!!

by - Verified Customer July 23, 2017

Everyone was really nice and helpful.

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by - Verified Customer July 23, 2017

THE WAITING AREA COULD STAND AN UPGRADE.

by - Verified Customer July 23, 2017

Good place Good people.

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by - Verified Customer July 17, 2017

I was told my transmission was ready to quit. James called the dealership and was able to arrange a replacement under warranty. Great customer service and I'll definitely come back

by - Verified Customer July 16, 2017

Charged inspection fee but didn't find out the problems...!

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by - Verified Customer July 14, 2017

Had new tires put on,, but when we rode it on the highway,, the truck shook,,, they thought they fixed it, but it is still shaking,, my husband pointed out the one tire was out of round,,, and they did confirm that it was,,, the truck is being used by my daughter in Orlando, so she can only come on a weekend to have it fixed...I know these people and they are good people,,, I'm sure they will make it right.

by - Verified Customer July 13, 2017

The work performed and staff is very professional. The price of repairs is on the high side.

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by - Verified Customer July 12, 2017

Very friendly staff. Everything was explained to me before the work was performed.My first time there and would not hesitate to use them again.

by - Verified Customer July 10, 2017

Very knowledgeable and friendly staff!

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by - Verified Customer July 09, 2017

It is always reasonably and they always explain to you in detail if anything else needs to be done.

by - Verified Customer July 09, 2017

They explained needed repairs thoroughly (and in terms I could understand!), were friendly and courteous to everyone, and did and excellent job getting my car fixed! I will definitely return for future repairs and recommend them to friends and family!

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by - Verified Customer July 09, 2017

Very good service.

by - Verified Customer July 06, 2017

Overall great experience.. Excellent customer service.

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by - Verified Customer July 06, 2017

Excellent, professional and friendly service! So excited that my car was finished 3 days earlier than anticipated!

by - Verified Customer July 05, 2017

Had a small tire issue. The took me in in a reasonable time, fixed the problem and made a very professional impression. Will be back.

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by - Verified Customer July 05, 2017

Everyone I spoke with was very courteous and respectful!

by - Verified Customer July 04, 2017

Excellent service, and professional staff. These guys know their stuff.

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by - Verified Customer July 04, 2017

On road trip from California, Starter went bad & needed replacement. Roughly $300 for a starter, and another $300 labor.
Well run, efficient and timely I will say for sure. The entire experience was great albeit the prices were very steep.

by - Verified Customer July 02, 2017

OUTSTANDING!!!!!

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by - Verified Customer July 02, 2017

They were great to work with and up front with everything. I had my ac repaired and I would highly recommend them.

by - Verified Customer June 30, 2017

Tom and the rest of the people there were quite incredible. Toyota had told me I had a problem - but Tom actually showed me the problem - greatly appreciated - The price they quoted was fair according to the research I did. Although the car was not ready when initially promised, it was not their fault - they received the incorrect part from the manufacturer. They also, made it a point to contact me when they found out, rather than wait for me to call them so I was able to make other arrangements. Being new to Ocala, I have been looking to find a reputable auto repair shop (hate using dealerships) and I believe I have found a gem in this one.

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by - Verified Customer June 29, 2017

It was good.

by - Verified Customer June 27, 2017

I have been using these guys for years, they are honest, helpful, and reliable. I run a busy collision shop and I refer all of my customers to them. I don't trust anyone but Tommy and the crew he has to touch my car. Top notch crew, my customers even tell me how much they love Tommy and the crew at automasters and are so grateful that I sent them to such an honest crew.

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by - Verified Customer June 25, 2017

they tell the truth every time!

by - Verified Customer June 25, 2017

Thanks. Grate job.

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by - Verified Customer June 25, 2017

Work done was basic. The staff was professional and helpful.

by - Verified Customer June 22, 2017

As usual, excellent service at AutoMasters. Kevin, Tom, and the others are always courteous. They take the time to explain what is needed for your car and how much it will cost.

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by - Verified Customer June 21, 2017

They were so courteous and friendly! I don't like it when my car needs repairs, but I will definitely be back when it does!

by - Verified Customer June 18, 2017

James was very helpful.

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by - Verified Customer June 15, 2017

Super nice staff. Really made me feel welcome. One of the few places in town that know how to work on Minis. Gave good advice on performance upgrades.

by - Verified Customer June 15, 2017

The tests run could not give a conclusive answer. Not the shop's fault.

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by - Verified Customer June 13, 2017

Waiting to find out what's wrong. Told them no rush. Did have an oil change done on another car. It went fast and fine.

by - Verified Customer June 11, 2017

Treated very fairly. Definitely would go back again.

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by - Verified Customer June 11, 2017

Great group of folks! Will be my repair shop from now on...thank you!

by - Verified Customer June 05, 2017

Overall good experience.

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by - Verified Customer June 04, 2017

Satisfied with work done, and promises satisfied. Glad my brother recommended AutoMasters.

by - Verified Customer June 02, 2017

Everyone was very friendly and helpful, I will be back.

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by - Verified Customer June 01, 2017

Well, my car is running and sounding worse than it did before I brought it in. So now I'm just going to purchase a new car.

by - Verified Customer June 01, 2017

Everything went well.

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by - Verified Customer May 31, 2017

Very courteous, friendly and knowledgeable staff. The cost for repairs was reasonable. Overall, the experience was very satisfactory, although the repairs took longer than I was told. In fairness, however, this was an emergency repair and I had no appointment. I would certainly be willing to have my vehicle repaired here in the future.

by - Verified Customer May 30, 2017

Will continue to use AutoMasters.

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by - Verified Customer May 29, 2017

Excellent service. Good people.

by - Verified Customer May 29, 2017

Tom and Sam were great!

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by - Verified Customer May 29, 2017

Best experience I've had a repair shop!

by - Verified Customer May 26, 2017

This is my second repair with Automasters and their staff is courteous and professional. They evaluate the service/problem at hand and inform you of the remedies. There are no high-pressure sales. I thought my transmission needed repair and I could have easily been sold an expensive repair. Instead, the staff found the oil filter wasn't installed properly and a leak in a radiator replaced less than two years ago by a different repair shop in town to be the real problem. On my repair bill, a notation was included making it easy for me to show the problem to the other repair shop. I have a list of repairs to do and will return to AUTOMASTERS until my car is back in good running order.

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by - Verified Customer May 26, 2017

Great guys, honest and a very reasonable price.

by - Verified Customer May 25, 2017

Always amazing!

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by - Verified Customer May 23, 2017

I'll be back!

by - Verified Customer May 23, 2017

I took my truck in for an alignment and when they were done with it they told me the steering wheel still had a shake to it and it's probably because of the type of tires I had. Not thinking too much about it, I went ahead and left. When I got home, I looked at my tires because the shaking was unusual. My front right tire had a bubble in it. I was very mad when I noticed this because now I have to go get a new tire and get another alignment done. $80 wasted on that place.

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by - Verified Customer May 18, 2017

Excellent fast accurate service. I will continue to be a patron even if I move out of the area.

by - Verified Customer May 17, 2017

Your waiting area needs an HD TV for customers to view the news while waiting.

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by - Verified Customer May 16, 2017

Everyone was very respectful to me for what was a very stressful time in deciding on an expensive and major repair. The mechanic answered any questions I had and then some I didn't know to ask. This is now my 'go-to' shop for any future repairs my vehicle may need. I highly recommend this team/shop to anyone!

by - Verified Customer May 16, 2017

I will definitely go here again.

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by - Verified Customer May 07, 2017

I can honestly day the whole experience was wonderful. I was treated with the utmost respect, everyone that I had spoken with were friendly and professional and they took the time to explain everything in a way that I could understand and make an informed decision.

by - Verified Customer May 04, 2017

The team does a good job checking the car over during an oil change.

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by - Verified Customer May 04, 2017

Came in to have a pressure test done. I was told that it was the Water Pump. I changed out the water pump and there are still issues. I would have expected them to tell me if there was a leak elsewhere instead of charging me $50 for a test and not even finding the correct solution.

by - Verified Customer May 02, 2017

Always very comfortable and secure with their recommendations and service.

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by - Verified Customer May 01, 2017

Everything was great.

by - Verified Customer April 30, 2017

Corrected a misdiagnosis that saved me 800 dollars found a good used part. There was a shipping delay, not their fault.

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by - Verified Customer April 28, 2017

Besides the oil change, I was told the car needed a new cabin and engine air filter and that the timing belt needed replacement. I am very thankful the 'heads up' that I was provided.

by - Verified Customer April 28, 2017

Came in for a synthetic oil change. Service was completed in a timely matter and all fluids were topped off. Very friendly staff, and a huge plus that they're open on Saturdays for us who work during the week.

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by - Verified Customer April 27, 2017

Came in for a battery. Replaced quickly and the price was in the right range. Very nice employees.

by - Verified Customer April 27, 2017

A great place to get your car fixed.

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by - Verified Customer April 25, 2017

They spent a lot of time testing electrical connections and computer codes. Recommended an expensive new computer. All it needed was gas.

by - Verified Customer April 25, 2017

Great service!

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by - Verified Customer April 25, 2017

Treated fairly and courteously by staff.

by - Verified Customer April 23, 2017

Although the repair seems to have been done correctly, the repair seems to be making noise again. I will be watching.

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by - Verified Customer April 20, 2017

The repair seemed to take a long time, but it was important to know the engine was not cracked by the overheating that prompted the repair.

by - Verified Customer April 20, 2017

I like this shop as they always go above and beyond for their customer and repairs are always in a timely manner.

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by - Verified Customer April 18, 2017

Excellent place!

by - Verified Customer April 17, 2017

The service team is very good they've been there a long time. Tom is always cheerful and great at his job.

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by - Verified Customer April 16, 2017

Good service.

by - Verified Customer April 16, 2017

Good job!

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by - Verified Customer April 14, 2017

Great service.

by - Verified Customer April 13, 2017

The only shop I will use!

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by - Verified Customer April 12, 2017

Transmission service performed fast.

by - Verified Customer April 11, 2017

These folks are pros! I'll be back!

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by - Verified Customer April 11, 2017

I want to thank Everyone at Auto Masters in Ocala for doing an Excellent job on my car.

by - Verified Customer April 11, 2017

Awesome shop with very qualified people and owners that care about your auto needs....

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by - Verified Customer April 06, 2017

Great shop. The staff is very professional and informative. They are the only auto repair shop that I use here in Ocala.

by - Verified Customer April 05, 2017

I have never had a bad experience there.

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by - Verified Customer April 04, 2017

I'm so glad that i decided to take my business to Automasters!

by - Verified Customer April 04, 2017

Good experience.

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by - Verified Customer April 03, 2017

Just fine.

by - Verified Customer April 03, 2017

Satisfied and confidence!

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by - Verified Customer March 29, 2017

I was very impressed that Tom Cairnes explained their findings and took the time to answer my questions. A strong feeling of confidence was instilled during this visit.

by - Verified Customer March 29, 2017

Very satisfied with the work that was done on my truck. Thank you!

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by - Verified Customer March 28, 2017

Great shop.

by - Verified Customer March 28, 2017

Very good service, showed me what was wrong; didn't try to charge me for the problems.

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by - Verified Customer March 27, 2017

As always, excellent service. I would recommend them to everyone.

by - Verified Customer March 27, 2017

Great.

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by - Verified Customer March 26, 2017

We have been long term customers at Automaster's but we will no longer go back. We were given an exuberant estimate on our car and we researched the prices on the net and with local competitors and found they were way over priced. In addition to being overpriced, they were asking us to do unnecessary maintenance to our vehicle for extra money. Very unhappy with the outcome and now we distrust their opinion.

by - Verified Customer March 26, 2017

Great!

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by - Verified Customer March 24, 2017

They were honest and gave all the facts with no pressure. Will return for all future repairs and services.

by - Verified Customer March 23, 2017

Friendly people and helpful.

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by - Verified Customer March 23, 2017

Best service I have ever had.

by - Verified Customer March 21, 2017

Once my car got In for the alignment it was done quickly.

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by - Verified Customer March 20, 2017

Good auto shop.

by - Verified Customer March 19, 2017

I'm a tech myself I did not want to do the job. Took it to service masters Very happy good work and great staff.

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by - Verified Customer March 17, 2017

Called the day before and they ordered the part I needed. When I came the next day all was ready and I was out in a half hour. Everyone was very nice.

by - Verified Customer March 16, 2017

I use to be in the classic automobile restoration. They reminded me of the talent that I use to do business with. They are professional and I not only will I continue to use their services but also will be highly recommended. ( I never thought I would find that type of talent in Florida) Thank you.

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by - Verified Customer March 16, 2017

They are extremely professional and I am very happy with the service.

by - Verified Customer March 15, 2017

Good job!

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by - Verified Customer March 12, 2017

They fixed the leaking transmission and no more leaks, thanks.

by - Verified Customer March 12, 2017

My overall experience with AutoMasters was a pleasant one.

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by - Verified Customer March 10, 2017

Very satisfied with all phases of customer service and work done. Will be scheduling future work for both cars to be done by your company. Tired of getting over inflated bills by dealerships. Keep up the good work!

by - Verified Customer March 09, 2017

Excellent!

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by - Verified Customer March 05, 2017

I love this shop, the staff and mechanics treat you with respect.
All work they do is done correctly and they are more than willing to show you exactly what's wrong, without trying to get you to do something that you don't need to do.

Automasters is my new favorite shop for auto repair.

by - Verified Customer March 02, 2017

I love AutoMasters they are awesome.

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by - Verified Customer February 28, 2017

Friendly staff, fair price, professional establishment!

by - Verified Customer February 26, 2017

Absolutely positive experience! In my opinion, AutoMasters are among the shops proudly representing the best in automotive service and repair industry.

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by - Verified Customer February 23, 2017

Great service! This is my second time using this shop and they've done great work. I love that they're open on Saturdays.

by - Verified Customer February 22, 2017

Good work!

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by - Verified Customer February 21, 2017

Not convinced by visible evidence that groove on oil pump shaft required replacement of entire oil pump. $1300.00 price over $400.00 more than expenditure on timing belt -water pump kit just purchased about 14 months ago.

by - Verified Customer February 21, 2017

:-) thanks!

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by - Verified Customer February 20, 2017

I needed several things repaired and Automasters took care of everything for me in one visit and in a timely manner. They're the best!

by - Verified Customer February 17, 2017

Tom and the guys are great! We bring our business truck there as well. They ALWAYS do what they promise and are the most professional Service Center we have ever worked with. We will ALWAYS use AutoMasters for all of our vehicles.

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by - Verified Customer February 16, 2017

We had a plan for my 18-year-old Xfinity G20 and because it had been kept up the through the years the list was short. Auto Masters. gave a plan with the most needed to least, encouraging me that each job could wait until they would fit in my budget. I so appreciate the office staff and all their mechanics!!

by - Verified Customer February 14, 2017

The battery replacement solved the starting problems and the mpg improved as vehicle ran more efficiently without the intermittent dead cell in the previous battery.

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by - Verified Customer February 12, 2017

Good shop!

by November 17, 2014

They run a good business. Just good service.

Reply from AutoMasters Service Center – by kevincrad October 08, 2015

Thank you !

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by - Verified Customer November 17, 2014

They fixed my car, but it still needs a little work to it. For the most part they did pretty good.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Kongi, We hope to see you soon to complete the other items that need to be repaired.

by - Verified Customer November 17, 2014

They give good advice, they are fair and don't recommend unnecessary work. About a battery that needed to be replaced, and they showed me that everything was cool. Just nice people, they were competent and helpful.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

We will never sell something that your car does not need. All of our team know that this is why we are busy

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by November 17, 2014

They did good work at a fair price. It was a good price, it wasn't too expensive.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you. We always offer the best price and quality

by - Verified Customer November 16, 2014

They were very nice, accurate on their estimate and they did the work in a timely manner.

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by November 16, 2014

They are very meticulous, the mechanic and front desk will discuss your vehicle and options will you. He will work around your schedule to help you get in and his staff is very pleasant.

by - Verified Customer November 16, 2014

It's fast and effective. It's a lot faster than other places.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

We will always say Yes when it comes to repairing your car at your convenience.

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by - Verified Customer November 14, 2014

I'm very pleased with how professional the employees always behaved and the friendliness they had while getting done in a timely manner.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thanks Stacy for your comments

by - Verified Customer November 14, 2014

I've been taking our vehicles there for the past 15 years, and we've never had a bad experience. Always the best prices in town, and great customer service. The personality, they make you feel like a part of the family. They take care of you, and don't hit you with any surprises. They are always great with appointments and scheduling, you never have to wait. They only do what you want, they are trustworthy.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Wow what a great review! This is what we strive for !

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by - Verified Customer November 13, 2014

They are very honest, to fix our car it was only $48. They were very honest, and they could have taken us for a couple hundred. They were very good, quick, and honest. They are very friendly, and they make you feel like when you walk in they know who you are. They keep you informed of what you're doing the entire time you are there.

by - Verified Customer November 13, 2014

They have been taking care of my cars for many years and they don't try to cause any problems, other mechanics make repairs out to be worse than they really are.

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by - Verified Customer November 13, 2014

They are in a convenient location, and I like the quality of work they offer with their services.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you for your review

by - Verified Customer November 13, 2014

They are very reasonable and never screwed me over. The workers are very smart because they are able to work on my BMW and I'm never overcharge.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

We strive to keep up with all of the newer technology

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by - Verified Customer November 12, 2014

They are excellent. They are courteous. They are honest. They go over and above.

by - Verified Customer November 12, 2014

I think they are very prompt and very honest. It is easily accessible to where I live.

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by November 12, 2014

They give excellent service.

by - Verified Customer November 11, 2014

I have been going there for about 10 years. They do good work. They treat me good.

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by - Verified Customer November 11, 2014

They said they were only going to have my car for 3 days and they had it for 7.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Deborah, we are sorry that it took longer than expected. We hope all is well now.

by - Verified Customer November 10, 2014

When I went in there they gave me an estimate. i paid $80 to get the car looked at and they charged me twice to remove the dash for my air conditioner.

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by November 10, 2014

They did really good work, and they had fair prices.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you

by - Verified Customer November 09, 2014

They are very good to me. They have taken care of several vehicles in the past and they are very good. They are honest and caring.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you LV

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by - Verified Customer November 09, 2014

I have been going to them for years, they treat me fair and their prices are reasonable.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you

by - Verified Customer November 07, 2014

I like their service.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

"Service" is our middle name Thanks

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by - Verified Customer November 07, 2014

I have always taken my car there. It is quality work. They price is good.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you Cheryl

8 verified customers did not leave comments but provided these ratings:
by Susan, Ileana, Aubrey
by Chase, Tim
by Melissa, Burren
by Ron

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
97

AutoMasters Service Center has been serving Ocala and the surrounding area since 1994. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as excellent, reliable, fair, honest, and providing great value. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to advanced computer system diagnostics and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, Saturday hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

Serving Ocala for over 25 years.We offer fair prices on honest repair. We are Ocala's dealer alternative.

AutoMasters Service Center has been servicing Ocala since 1993!

We service all makes and models from your basic oil change to engine/transmission replacements. We have the latest diagnostic equipment to service all of your needs. All of our Technicians are ASE certified with over 100 years combined experience!

We offer dealer quality at a price you can afford!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by AutoMasters Service Center

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