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Auto Lab Plymouth

530 West Ann Arbor Rd., Plymouth, MI 48170 Map & directions

Call Now: (734) 606-0217

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About Auto Lab Plymouth

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
97
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Bret Row, the owner of Auto Lab of Plymouth, is a hands-on owner who takes personal responsibility to help ensure your vehicle is fixed right the first time. Bret is committed to making your experience with Auto Lab a great one. This RepairPal Certified shop has been serving the local community since 1999. This team of professionals is a mix of seasoned veterans and formally trained technicians who take the time to attend the ongoing training to make sure they are up to the task of servicing your modern vehicle correctly. They have at their disposal the automotive tools and computer diagnostic equipment to perform a wide range of repairs from check engine light diagnosis, to tires and wheel alignment. These repairs are backed by a 12-month / 12,000-mile warranty. A local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless internet are all available for your convenience.

Message from the Shop

We can promise you the best service available because we employ ASE certified technicians who utilize state-of-the-art computerized diagnostic equipment to manage the technical demands of your vehicle. We provide an information system with detailed data regarding your vehicle. We guarantee quick and honest service with a 33-point inspection.
We challenge you to find better service with a better warranty. You just won't find the combination of quality, professional technicians and state-of-the-art technology at any other vehicle service center.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

Child Friendly Coffee Early Bird Dropoff Free Inspection
Heated Waiting Room Loaner Car Open Saturday Service Guarantee
Shopping Nearby Shuttle Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Auto Lab Plymouth
Verified Customer
January 04, 2014

I have been going to Auto-Lab Plymouth since 1996, and have brought 6 cars there for repairs, and oil changes. I absolutely love Bret Roe and Marc. They're honest business men with the upmost integrity. I trust them. They help me out A LOT!!!

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Auto Lab Plymouth
Verified Customer
January 04, 2014

Good service. High degree of courtesy and professionalism.

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Auto Lab Plymouth
Verified Customer
December 28, 2013

Autolab are reasonably priced professionals, who do better quality work than the OEM dealers.

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Auto Lab Plymouth
Verified Customer
December 27, 2013

The shop performed well on a fundamental task of installing new tires.

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Auto Lab Plymouth
Verified Customer
December 17, 2013

Always efficient, friendly, quality service. Both Mark and Brett are great to work with.

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Auto Lab Plymouth
Verified Customer
December 14, 2013

I have been going to see Mark and Brett for years. I trust what they are telling me.

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Auto Lab Plymouth
Verified Customer
December 09, 2013

The guys were honest good people and I could tell they were taking good care of my car at a fair price.

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Auto Lab Plymouth
Verified Customer
December 02, 2013

They are honest, fair and do a great job so I feel confident recommending them.

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Auto Lab Plymouth
Verified Customer
November 30, 2013

The guys at the Auto Lab were able to do major work, oil change, etc at a minute's notice so that my son could drive the car across country.

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Auto Lab Plymouth
Verified Customer
November 29, 2013

The best quality work!

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Auto Lab Plymouth
Verified Customer
November 27, 2013

if I had better deals I would come there more my other auto mechanic.

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Auto Lab Plymouth
Verified Customer
November 20, 2013

They take very good care of their customers and charge a fair price for the services they provide.

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Auto Lab Plymouth
Verified Customer
November 19, 2013

They have always done an outstanding job on my car. Always ready when they have said and also stand by there warranty. Every time I have gone in to there business they have treated everyone with grace and respect.

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Auto Lab Plymouth
Verified Customer
November 19, 2013

Service was quick and a good value.

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Auto Lab Plymouth
Verified Customer
October 30, 2013

Good service.

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Auto Lab Plymouth
Verified Customer
October 25, 2013

Good work, on time, reasonable prices, helpful information.

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Auto Lab Plymouth
Verified Customer
October 19, 2013

Reliable. Good customer service.

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Auto Lab Plymouth
Verified Customer
October 19, 2013

Fast, friendly, fair price, good communication.

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Auto Lab Plymouth
Verified Customer
October 04, 2013

Brett and Mark are the most professional people I have ever met. The service they give is outstanding. The integrity of these two men is as good as it gets!

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Auto Lab Plymouth
Verified Customer
October 01, 2013

There prices are completion in most instances. Good service, trustworthy

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Auto Lab Plymouth
Verified Customer
September 05, 2013

Fast and very good service.

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Auto Lab Plymouth
Verified Customer
August 09, 2013

Consistently try to up-sell on repairs that I do not want or need on a priority basis. I do not therefore trust that the repairs made are really needed.

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Auto Lab Plymouth
Verified Customer
August 06, 2013

We had a miscommunication and I felt that I was charged for something that I did not need!!!!

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2 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
Get Directions to Auto Lab Plymouth
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(734) 606-0217

Auto Repair Experience

  1. Bret Row, Owner
  2. 5 Auto Repair Mechanics on Staff
  3. 1 ASE Certified Auto Technician
  4. 56 Years of Car Repair Experience