Auto-Lab Complete Car Care Centers - Southgate

(734) 219-6759
38 Verified Reviews

8:00am to 6:00pm
8:00am to 4:00pm


13045 Northline Rd
Southgate, MI 48195 USA


  • Jason Douglass, Owner
  • Established 2006
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technicians
  • 47 Years of Car Repair Experience

Auto-Lab Complete Car Care Centers - Southgate Reviews


38 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer February 18, 2015

They did very good with customer service. They are very clean. They gave me an estimate and told me what the issue was, and what was required. My car was clean. It was pretty good customer service though.

by - Verified Customer February 14, 2015

They weren't busy and took care of me right away. I've done all the labs. The price doesn't seem that bad. My brother had his car in for two weeks with a mechanic from our neighborhood. I told them what I needed and the problem, they solved it, and called me in the next half hour. They weren't slacking on the job. I couldn't fix the motor heater myself. They charged me $195 or whatever it was.

by - Verified Customer January 31, 2015

They are very friendly and courteous people. They give you a good deal, they are forthright with everything they do. I have been dealing with them for a long time, they are the best.

by - Verified Customer January 29, 2015

I went there for an alignment and they did a good job.

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by - Verified Customer December 16, 2014

Good service, they do all of the work quickly and they did exactly what needed to be done.

by December 10, 2014

It was impeccable service. Nice people, and very experienced.

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by - Verified Customer November 25, 2014

They have basically always been pretty fair with me.

by - Verified Customer November 23, 2014

I like the way I was treated, they told me exactly what was done to my car. They were very courteous, my vehicle was done when they said it would be done.

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by - Verified Customer November 12, 2014

They are excellent, I have been dealing with them for a number of years. They are very knowledgeable, when they tell you that something is wrong they are very honest.

by - Verified Customer November 08, 2014

The last two time that I was there, there was dishonesty involved based on my pervious knowledge of the vehicle. It reflected the last visit. The last vehicle we took there had a similar problem. They had a very similar answer to the problem on a different vehicle. I believe that even though they offered a one time fee for the diagnosis of the vehicle, both thimes they also said they needed additional funds to further their diagnosis of the condition of the vehicle. When we took it somewhere else that wasn't the case. They did not uphold the diagnosis of the vehicle.

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by - Verified Customer November 03, 2014

I like the work that they did. They did a good job.

by - Verified Customer October 04, 2014

They did a fine job, they changed my oil and everything went smooth.

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by - Verified Customer September 23, 2014

They have always done good work for me. Price is reasonable. Good service.

by September 18, 2014

They got my work done on time and gave me the price they quoted. They were just helpful and didn't try to sell anything I didn't need. I had a good experience.

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by - Verified Customer January 30, 2014

They helped me out with my car and were actually pretty quick to get it done. They were quick and very nice people.

by - Verified Customer January 21, 2014

They treated me with respect. They were great to work with. I was very satisfied.

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by - Verified Customer January 19, 2014

They treat me very well and they did an excellent job.

by - Verified Customer January 06, 2014

The job was done in a timely manner. The pricing was good for the job done. The one repair they could not get the part but they used their imagination to fix it and it is working well.

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by - Verified Customer January 01, 2014

They are friendly, courteous and clean. They did an excellent job.

by - Verified Customer December 29, 2013

I just felt they were doing a repair I didn't need.

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by - Verified Customer December 19, 2013

They have a professional staff. The work was done correctly.

by December 18, 2013

I had good service and they did the job pretty quick.

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by - Verified Customer December 11, 2013

They offer good quality and prices compared to other places in the area that I priced and they give a Triple A discount.

by - Verified Customer December 09, 2013

They did a number of diagnostics, including checking the radiator coolant, and it ended up freezing and busting and I ended up replacing. It cost four hundred dollars to repair. I assumed I was good for the winter.

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by - Verified Customer December 09, 2013

They do a great service. Their prices are a little too high.

by December 06, 2013

He was friendly and honest. He did a good job.

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by - Verified Customer December 05, 2013

They were really good. I live in an apartment. I'm almost 70 years old and use a walker. They came to my home, gave me a jump and took me back to the shop and told me what was wrong with my car. In all my years I've never had any one so kind and considerate, especially with their shuttle.

by - Verified Customer December 02, 2013

They were good, courteous, and knowledgeable. Good repair facility. Those are hard to find.

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by - Verified Customer November 25, 2013

The prices could be a lot cheaper. Should have been cheaper.

by - Verified Customer November 18, 2013

They did an outstanding job on my car, and they have reasonable prices.

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by - Verified Customer November 05, 2013

It was good service all the way around. For me it was out of my way.

by - Verified Customer January 10, 2013

It was honest service and they did it in a time frame they said they would do it. Friendly service.

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RepairPal Scorecard


Auto Lab of Southgate has been serving the local community since 2006. We found Jason Douglass, the owner, has assembled a well rounded group of individuals in this shop who value training and certification. this certified shop features 4 seasoned individuals who are all ASE Certified. They attend regular training to keep up on the latest technology in the industry. The 3 technicians combine for over 47 years of experience and have at their disposal some on the best tools and computer diagnostic equipment available. They have shuttle service, rental cars, and wireless internet available for your convenience. They also are open on Saturdays.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass
+ More


  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More


We can promise you the best service available because we employ ASE certified technicians who utilize state-of-the-art computerized diagnostic equipment to manage the technical demands of your vehicle. We provide an information system with detailed data regarding your vehicle. We guarantee quick and honest service with a 33-point inspection.
We challenge you to find better service with a better warranty. You just won't find the combination of quality, professional technicians and state-of-the-art technology at any other vehicle service center.


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