I think their ad was misleading.
I had an emergency situation with my Honda Civic, where there was a clicking noise under the hood while I was driving down Canton Center. I knew that Auto Lab was close, so I turned to go there. They were very kind to me, seeing as it was a Friday evening and they were very close to closing. They let me park the car there overnight, and they were able to look at it first thing the next morning. They were able to replace the power steering belt for me.
They did a good job at a fair price, and you can't ask for much more than that. I was very pleased with the results.
It was outstanding customer service. They were great. Fair prices.
The shop is very clean. The people who work there are very nice, efficient, and knowledgeable.
The had very good customer service. They called me with updates, and they were very polite.
They were very helpful and nice. They got the job done and they were great.
I took my vehicle there, and they misdiagnosed it. They said that the engine needed to be replaced, but actually it was just the water pump that needed to be fixed. It was such a simple fix, that I was able to just get some high school kids in my neighborhood to fix it.
It is unfortunate the customer feels we misdiagnosed his vehicle however I believe there was a misunderstanding. Although the water pump was an issue my technician was extremely concerned with the high amount of hydrocarbons (exhaust gases) mixing in the coolant system also. This reading indicated internal breach and problems that would only be properly addressed by extensive engine repair and/or engine replacement. We did not feel we were doing the customer justice by recommending water pump replacement as his fix when bigger issues were at hand.
They did good work, but they charged me about $275 more than some of the other places that I called afterwords. They could be a little quicker, it took them almost five hours to do an oxygen filter install for me.
They are fair and quick.
They were courteous, prompt, and the work was done well.
I think they are very good at what they do. They are very nice and they had great prices. I will be going back there. They are very knowledgeable at what they do.
Everything was perfect and great service. They had the product that I needed.
I was very satisfied with my visit, and the shop was clean. I was referred to them through the Christian radio station that I listen to.
I've used them before, and I've always gotten what I needed and have never had a problem.
It was great service, they did it in a timely manner and the price wasn't bad.
They do good work. Kind of pricey. Quick turn around.
The guys who helped me were very friendly, and I feel like they were honest with me.
They did an alright job but I thought they were a little high in price.
They fixed my problem, and they were very courteous. When they had trouble getting it done fast enough, they actually used one of their own vehicles to help me get home.
It was very easy. They got us in quickly, and they were able to fix the car in a quick and timely manner.
I just thought I was over charged for what they did. They charged me $100 and hour.