Auto Know How

This shop is not RepairPal Certified. Learn more
1240 Umatilla St
Denver, CO 80204
(303) 892-1672

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Service & Repair

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

May 12, 2009

I don't know what the other reviewer is talking about; it sounds like sour grapes (i.e., you actually want me to pay for the service you provided??).

The 'on-site attack dog' is a half-blind german shepherd that barks (and is behind a counter) and the staff has never, ever been rude or intimidating.

If the reviewer was too stupid to ask how much a service cost, then they probably shouldn't be allowed an internet account to leave crap reviews.

In any cased, great shop, great people. Check out their BBB ratings and Yelp/Yahoo reviews and ignore the jerk who left an insulting rating.

March 11, 2009

Times are tough and getting a second estimate is absolutely essential for many of us. When I decided to pursue a second estimate, AutoKnowHow presented me with a $75 charge for their estimate which was never previously discussed. However, what was most shocking was the way in which I was treated by the receptionist when I disputed the charge. First, I was rudely told that I couldn’t pick up my car without paying this fee and then I was screamed at and told to pick up my car and never return. When I went for my car, the receptionist would not check me out until I spoke to the mechanic about this charge, and she made me wait while an on-site attack dog viciously barked in my face. This intimidation method is not ethical or legal, and it is a terrible way to try to make money in a difficult economy. What is more, my second estimate was half the price.

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