They are always friendly and explain why the work needs to be done.
Modest waiting area, but good friendly service.
First time I've used them and first service since purchasing the vehicle from a private owner. They were very thorough and checked out the entire car, as I'd requested. They alerted me to maintenance matters that were upcoming, but didn't need immediate action - much appreciated.
Still heard clicking sound. But overall awesome detail on work!!
I was very happy with this shop.
Terrible experience. Kris was very rude and because I am a female treated me like I was stupid. And a day after an oil change and an inspection the check engine light came on in my car and they offered no solution to fix it. Never again. Never. Don't go here.
Outstanding business! The car was ready and waiting for me on time.
Fantastic service, best I have found in town.
Kris and David were always kind and helpful, always willing to help.
Knowledgeable, respectful and timely. Highly recommended.
I always take my car here. Jerimiah is amazing and is the only reason my poor car is still on the road!
They knew exactly what the problem was and did a great job explaining everything that needed to be fixed and why. The charge for repairs and labor was very fair and cheaper than what a BMW dealership would've charged. I would highly recommend AutoImports of Denver to anyone needing repairs on European cars.
So, I was in for my second round of service for the same engine error code. The issue was fixed the first time but other problems arose around it again. Both repairs were made and the issue hasn't popped up again. I'm a little disappointed labor was almost $400 but after the explanation, it made more sense. Still very happy with the work that was done.
As promised. Good shop for minis.
I was able to get an appointment for an oil change plus 1 repair on short notice. I was able to wait while this work was being performed, and the job was completed within about an hour.
Cost quite a bit more than quoted, but other than that, very satisfied.
This shop does outstanding work at a fair price. Jeremiah is extremely knowledgeable and competent. Your Audi will be in good hands!
Good place to bring your cash!!!
Had work done and was in and out the same day. Had to return once I got a fuel cap to reset the check engine light. So far very pleased.
Excellent work, performed on time.
We've always taken my car to the dealer for service, as it was under an extended warranty. Being out of warranty now, I tried this shop, and I was THOROUGHLY impressed. Staff was all friendly. David, our tech was amazingly astute, well-informed, and helpful. Will be back for future service, for sure.
Great job, fair prices.
The tech, David, explained the issues well and repaired them quickly.
Made the appointment and the work was completed. My car is in great shape now and drives better than ever.
Great service and value for the money!!!
Torn...loved the owner and serviceman, honest and thorough, respectively. Very satisfied with the quality of the work performed (oil change with added engine cleaner). But it's difficult for me to pay the amount charged every time I need that routine service done.
I can't say enough about this place! I had been through a negative experience with another car shop and came here ... Kris was great -- got me in quickly, gave an accurate quote and work was done ahead of schedule.
Randy and Chris have always been great guys, communicated everything that I wanted to know about the car, and seem to have charged very reasonable rates. They recently helped me out by covering a defective part and not having me pay for it.
Every encounter was professional.
Every encounter was professional.
Wonderful!!! Chris and his crew are amazing!
Got me in, repaired the problem and got me back on the road quickly. I appreciated the rapid and effective service.
Courteous staff. My car was fixed in a day with little waiting.
They were straight forward and took care of the service they said they would at a very reasonable price.
Excellent service, especially from Jeremiah. Got us in the same day for an oil change and to replace a steering pump.
I brought car in for what I thought was a belt noise and ended up with cracked head gasket and in need of new timing belt and water pump because initial bad water pump was diagnosed as a bad thermostat.
They are very knowledgeable.
Chris is a pleasure to work with and the shop is always very good at explaining the service needed and getting it done in a timely fashion. They are also very good at calling if they find other issues before they fix them so you show up to a bill larger than first discussed without a heads up.
Great shop, I trust them. Chris tells it like it is.
The team at AutoImports are very well versed in European models and it shows in the craftsmanship.I have the utmost confidence in their abilities and would definitely recommend them to any person who is needing work to be done on an import.
Above and beyond service, proactive employees doing their best to accommodate my needs and taking into consideration the well being of my kids :-)
It was overpriced, I felt.
The service provided was an oil change. Everything seemed to go fine and as it should.
The shop provided thorough service and kept the price within the quoted estimate.
Excellent, timely service. Very courteous and met all my repair needs.
They happened to have the parts I needed at the time and for a reasonable price.
Good service, knowledgeable about my car, and checked up on issues they noticed last time.
The last time I went in they did a good job. I went in to get the brakes done but they still made noise. That was the problem.
They had good service but it was expensive.
I had a bad experience at the VW dealer, so I found AutoImports and have never gone back to the dealer. Chris and his crew do meticulous work beyond what the dealer would do. If you own a German car or a Land Rover, I highly recommend them.
The repair was thousands more than what was quoted me, and while traveling home after picking up my car from being repaired, it broke down on the highway and I had to have it towed the rest of the way home. It was after the shop'a hours, so I emailed them to inform them of what had happened and requested they call me as soon as they received my email, but I never heard from them.
They were very friendly. They are clearly experienced in their field. They are honest to their customers, in terms of what is wrong with the vehicle. They are high in integrity and customer satisfaction. At first, there was an over estimate. They didn't charge that. They were pretty honest about it.
The customer service was great, they made us feel like part of the team. They got our car fixed and they were very helpful and they let us know what was going on with the car.
It was a routine repair and it was a fast experience.
I was satisfied with the repair work on my radio. However, in the removal and/or reinstallation of the radio, the technician cracked the wood veneer panel on the dash board. I immediately returned to the shop and brought this to the owner's attention and was told they would locate a replacement and replace the veneer panel. I have heard nothing since.
High level of professionalism. Their hourly rate is below dealer rates. I have a high level of trust in them.
They are very experienced with BMW's.
They went beyond what I had asked. I trust them.
I think that they are real honest and straight forward. I trust them completely.
It's all very professional very clean. The customer service at the back of the shop was not very high. Not a great experience. The guy was nice, very professional but I didn't feel super happy when I walked into the building and that's what I'd expect.
I was recommended by my friend. They were very friendly.
They were courteous and did a good job of explaining the repair.
They're very honest and straightforward when they tell you what needs to be done. They'll always explain what they're going to do before they do it. They make sure you understand the situation before you make a decision.
They were very professional. They didn't pull any tricks on me. They did a wonderful job on my car, and I was just very satisfied with them. I would definitely use them again.
Everything was good. I was very happy.
The shop was very professional and the outcome of the repair was good too.
They are very understanding, very professional, and they explain things well to me. I'm very satisfied.
Up front they seem nice and helpful but on the backhand they were unpleasant to work with and hostile. For the price charged, the service was fine but I would have paid more for better service. If you're broke go here, if not go to the dealership.
They were very unprofessional. They didn't even fix the car. I had to take it somewhere else. I was very dissatisfied.