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Auto-Excel

(330) 529-8125
50 Verified Reviews
lance@autoexcel.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
07:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
7:00am to 4:00pm

ADDRESS

2610 E Waterloo Rd
Akron, OH 44312 USA

AUTO REPAIR EXPERIENCE

  • Lance Johnson, Owner
  • Established 1993
  • 3 Auto Repair Mechanics on Staff
  • 60 Years of Car Repair Experience

Auto-Excel Reviews

OVERALL RATING

50 Verified Reviews
5 stars
(33)
4 stars
(12)
3 stars
(2)
2 stars
(1)
1 star
(2)
by - Verified Customer June 07, 2017

They did an oil change. Was quick.

by - Verified Customer May 31, 2017

Very good diag, very good workmanship.

by - Verified Customer May 29, 2017

All good...

by - Verified Customer May 29, 2017

Chuck John and Melissa do a great job. I would recommend Auto Excel to anyone.

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by - Verified Customer May 24, 2017

Very nice people and fair pricing!

by - Verified Customer May 17, 2017

John is always very nice.

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by - Verified Customer May 16, 2017

All the staff are down to earth and very friendly.

by - Verified Customer May 15, 2017

Great prices and service all around.

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by - Verified Customer May 08, 2017

Good experience.

by - Verified Customer April 26, 2017

Trusted shop to bring your car to get fixed.

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by - Verified Customer April 03, 2017

Fast, in and out.

by - Verified Customer March 29, 2017

Fine.

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by - Verified Customer March 24, 2017

I was not happy with paying for work to be done to my vehicle to still have the same problem afterwards. Then when I took it back, I had to pay again for the part to fix my vehicle correctly and the shop wanted to charge me the up price for the part. I highly doubt I will ever return for service.

by - Verified Customer March 19, 2017

Just oil change was done and they are always on time and advise on things that need to be done soon.

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by - Verified Customer February 28, 2017

This was my 2nd visit. I feel very comfortable going there. I feel like I can trust them to be honest. I have been ripped off in the past.

by - Verified Customer January 16, 2017

I was extremely happy with the work that they did. The quality was excellent and everybody was professional and I got out in a very short amount of time.

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by - Verified Customer January 13, 2017

Wouldn't go anywhere else!

by - Verified Customer January 08, 2017

Finally got the right tailpipes,hopefully they won't rust this time..thank u for helping me with the tailpipes..we like them. good job

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by - Verified Customer January 05, 2017

John & Chuck very kind & helpful!

by - Verified Customer January 04, 2017

Friendly, professional and prompt.

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by - Verified Customer December 01, 2016

I made a appointment for tires, but they didnt have tires when I came in. Had to make another apointmeant

by - Verified Customer November 30, 2016

I love the way they treat people and the service is awesome. The guy that performed the service in my vehicle was really nice and did an excellent job. I will keep bringing my vehicle to this place.

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by - Verified Customer November 18, 2016

I asked for an oil change/rotation service. Oil change was fine. But I had purchased a full set of Hercules 55,000 mile tires on 02/06/2016, however 9.5 months and only 14,000 miles later, my front 2 tires are at the 2/32 replacement line, while my rear tires remain nearly new. Now I was informed that because I had play the left outter tie rod end on one side, the tires could not be warrantied for the rapid baldness. I could agree, if it was one tire worn on the inside or outside caused by a loose tie rod... but both tires, same wear, even across both tires. Brand new in February, need replaced before the very next winter, 41,000 miles before their 55,000 rating. I feel like I was blown off as an unimportant customer. Might push for more. Then I asked if the tire pressure was tested at 35. Yes! I was told. After leaving, pressures were 28, 29, 29, 29. Went back for 35. Now I have 32, 32, 32, 30. Come on guys.... u were perfect only a year ago. Whats happening? Plz work with me, as I love your shop, you're good guys, and I don't want to leave you.

by - Verified Customer November 14, 2016

Great shop with great guys. Excellent work

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by - Verified Customer November 03, 2016

Great people, the work is done fast and right the first time. No pressure to get recommended repairs done. The only place I go for all repairs.

by - Verified Customer August 25, 2014

I have had my vehicles repaired there for a long time, they always have good prices, treat me well and get me in even when I don't have a scheduled appointment.

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by - Verified Customer August 23, 2014

They do an oil change and a tire rotation for 19 dollars, they tell you what is wrong with your car. It seems like they are out to help you instead of just taking your money.

by - Verified Customer August 23, 2014

Most work is done right.

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by - Verified Customer August 21, 2014

They have always done good work for me, and their prices are very reasonable.

by - Verified Customer August 21, 2014

It went well, I got what I needed. They have good customer service and the price was reasonable.

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by August 20, 2014

The person up front said that they were over quoting people, they said that the mechanic had the work half done but when I went back there he wasn't even close to being finished.

by - Verified Customer August 20, 2014

They do excellent work, they don't try to rip you off. They are friendly and I trust them.

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by - Verified Customer August 20, 2014

Auto-Excel and their customer service are excellent. I wouldn't go anywhere else.

by - Verified Customer August 19, 2014

They did the work I needed at a reasonable and affordable price for me.

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by - Verified Customer August 18, 2014

My parents told me to go there because they have good deals.

by August 16, 2014

Everything was alright, all they did was an oil change.

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by August 15, 2014

They had excellent service, they did the work they said they would at the price they quoted, and they got me in and out quickly.

by - Verified Customer August 15, 2014

He told me that my front headlights were out when they weren't, and then he tried to tell me that my bulbs were burnt out.

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by - Verified Customer August 14, 2014

I have been going there for at least 15 years, they do good work and I have recommended a lot of people to them.

by - Verified Customer August 14, 2014

We have been going there for 20 years, if it needs fixed they will let you know. They are honest, fair and very reasonable.

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by - Verified Customer August 13, 2014

They got straight to the point, and they did exactly what I needed in a timely manner and they are very accommodating.

by - Verified Customer August 11, 2014

They got my oil change done quickly and it was cheap.

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by - Verified Customer August 07, 2014

They did a nice job.

by - Verified Customer July 15, 2014

Auto Excel workers are friendly and honest.

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by - Verified Customer June 24, 2014

Auto-Excel does great work, but the price is a little extreme.

by - Verified Customer June 23, 2014

Great customer service. Work done efficiently. Pleasant people to help. I feel honesty was above board. Thanks.

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by - Verified Customer June 18, 2014

They always explain everything and provide fast & courteous service.

by - Verified Customer June 12, 2014

They were nice to me and didn't treat me like I was stupid because I am a female, like most auto places seem to do.

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by - Verified Customer June 10, 2014

John and Chuck are hones, prices are reasonable.

by May 23, 2014

Excellent mechanics.

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RepairPal Scorecard
91
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

Auto-Excel was established in 1993 and has been providing the Akron area with quality automotive repair ever since. Lance Johnson, the owner, has assembled a team of experienced professionals and has provided them the ongoing training and tools & equipment that are needed to make professional repairs to your modern vehicle. These repairs range from minor and major mechanical repairs, to tires & wheel alignment, as well as your scheduled maintenance needs. This RepairPal Certified shop backs their work with a 12-month / 12,000-mile warranty for your peace of mind. Recent customers describe this team as excellent, affordable, honest, and friendly. A local shuttle service, waiting area with WiFi Internet access, and early bird vehicle drop off are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA

MESSAGE FROM THE SHOP

Auto-Excel is a full service automotive tire & repair shop serving the greater Akron, Ohio area since 1993.

We work on most all makes and models both foreign and domestic. Our technicians are continually trained and always ready to provide you the top notch service our customers have grown to expect throughout the years.

Whether your car just needs simple preventive maintenance, tires or complicated repairs we can handle it.

Our goal is to provide "Excellent Service Every Time" and that is why thousands of Akron area customers rely on us everyday. We welcome you to visit our web site www.autoexcel.com or visit our Akron, Ohio location to see the many services we offer and to meet our team.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by Auto-Excel
Needs jumped about once a week
Hello,

Often when the battery and charging system check out fine there is a small electrical current that is draining the battery. Professionals in the automotive repair industry regularly refer to this as "parasitic draw". This type of problem will require an Automotive Technician with advanced electrical training to perform a parasitic draw test. In most cases the test reveals a component that stays on after the ignition switch is turned off.

Best Regards,

Lance
www.autoexcel.com

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