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Auto Doctors of Overland Park

(913) 553-4592
51 Verified Reviews
info@autodoctorsop.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

11826 W 112th St
Overland Park, KS 66210 USA

AUTO REPAIR EXPERIENCE

  • Jeff Ralston, Owner
  • Established 2008
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 30 Years of Car Repair Experience

Auto Doctors of Overland Park Reviews

OVERALL RATING

51 Verified Reviews
5 stars
(33)
4 stars
(11)
3 stars
(2)
2 stars
(2)
1 star
(3)
by - Verified Customer July 06, 2017

Good job Kim

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op July 18, 2017

Thank you!

by - Verified Customer June 18, 2017

I appreciate the friendliness, courtesy and professionalism of the staff. I also like the AAA discount and warranty.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op July 06, 2017

Thank you for taking the time to review us, Melissa. We appreciate the feedback.

by - Verified Customer June 15, 2017

Great.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op July 06, 2017

Thank you, Chris

by - Verified Customer June 11, 2017

Definitely will use this shop again.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op June 22, 2017

We look forward to seeing you again! Thank you for the review!

+ Show more reviews
by - Verified Customer June 08, 2017

Had three issues when stepped into the shop:
1. coolant leaking
2. air conditioning not functioning
3. engine light is on

Paid 1,300 dollars and left with minor leaking coolant, not functioning air conditioning and engine light back on.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op July 10, 2017

Zhuo I would be more than happy to discuss your concerns. The 1300 dollars you paid included more than just the issues you had addressed and we notated on your invoice/explained there could be more leaks once the hoses were replaced due to us not being able to pressure test the cooling system since it could not keep coolant in it at that time. If you would like to bring the vehicle back in we can see if there are other AC leaks- the only leak we found at that time were the schrader valves. Unfortunately, we did not notate on your invoice the check engine light codes we found were history codes- meaning at that time nothing was current. What we would have done is cleared the check engine light and now that it is back on that means there is an active code. Once again, if you would like bring the vehicle back in and we can address those concerns. We would be more than happy to help and not have you feel like we are worth a 1 star review. Our phone number is 913-451-2539 or just come in whenever is convenient for you. Thank you.

by - Verified Customer June 08, 2017

The staff is courteous and friendly. They take the time to thoroughly explain to you the work that is being done on your car. And their price was almost half the cost of a big, national chain.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op July 10, 2017

Thank you, Heather! We appreciate your feedback and look forward to assisting you in the future!

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by - Verified Customer June 07, 2017

Always have good service.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op June 22, 2017

Thank you, Tricia! We'll see you next time! Thank you for taking the time to review us!

by - Verified Customer June 05, 2017

Auto Doctors are clear on what the issues are, and what is required to fix them. Reliable and friendly.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op June 22, 2017

Thank you, Mike! We try to be clear on the issues so there's not any unanswered questions! We appreciate the review!

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by - Verified Customer May 25, 2017

It was a good visit....I shall return....

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op June 14, 2017

We look forward to seeing you! Thank you for the review!

by - Verified Customer May 23, 2017

This was an excellent shop, the people were very friendly, I just can't afford the prices. I think I could get the same repairs for 1/3 to 1/2 less elsewhere.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op June 14, 2017

Matt I need more information in order to respond to your comment, but our prices are on par with repair pal's quotes. We also offer a longer warranty period and it is nationwide which most shops do not offer. Again please offer specifics so I can address your concern properly. I can be reached at 913-451-2539.
Thank you
Jeff

+ Show more reviews
by - Verified Customer May 09, 2017

The ease in which Auto Doctors made getting my car repaired was remarkable. They picked up my car at my office and returned it to my office. I didn't even notice it was gone. A compressor needed to be replaced and the whole compressor kit was not needed. They only replaced the parts that were needed which saved me a lot of money. I'll definitely use them again!

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op June 14, 2017

Thanks Jim! We will try to make the car repair situation as easy as we can for you! Thank you for the review!

by - Verified Customer May 09, 2017

Great job.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op June 14, 2017

Thank you, Jamie! We hope to see you in the future!

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by - Verified Customer May 01, 2017

They have done a great job each time.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op June 14, 2017

Thank you, Donna! We appreciate your feedback!

by - Verified Customer April 17, 2017

Super overpriced!!!

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

I assume we did not explain something correctly, if you could supply some more details I would be more than happy to look into it and give you a follow up call ASAP. Please contact me at the office.
Jeff
913-451-2539

+ Show more reviews
by - Verified Customer April 16, 2017

We have used Auto Doctors for several years and have recommended you to other people.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

THANK YOU

by - Verified Customer April 09, 2017

Was referred by a business associate. I reported back to him that Auto Doctor performed just as he boasted and the price for repairs was Very fair compared to other local repair professionals.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

THANK YOU

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by - Verified Customer April 04, 2017

I've been taking my personal vehicles and company vehicles to Auto Dr's for years. They've always been fair and honest with me. A number of my family and friends use them now as well.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

WE APPRECIATE YOU TAKING THE TIME TO OFFER US FEEDBACK.

by - Verified Customer March 30, 2017

Jeff's shop is fast, accurate and efficient. I have taken several difficult repair jobs, all have been taken on with gusto and pride of workmanship. Thanks.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

THANK YOU.

+ Show more reviews
by - Verified Customer March 29, 2017

From the owner Jeff to Caitlyn and even going back to Toby - this shop has treated me as a member of their own family. I will always take my vehicles to Auto Doctors.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

IF WE CAN BE OF SERVICE PLEASE GIVE US A CALL. THANK YOU

by - Verified Customer March 21, 2017

Friendly, courteous, professional helpful.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

THANK YOU

+ Show more reviews
by - Verified Customer February 27, 2017

This was my first visit. Spoke to the owner regarding repairs and was confident in the work being performed would be as good if not better than the work I receive from the Acura dealership.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

WE ARE EVEN NICER THAN THE DEALER.
THANK YOU

by - Verified Customer February 26, 2017

Great service! Loved the girl behind the counter, she was extremely helpful!

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

I will let Kalyn know.

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by - Verified Customer February 16, 2017

Will return for other repairs.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

Thank you for trusting us with your vehicle.

by - Verified Customer February 01, 2017

Great.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 22, 2017

Thank you

+ Show more reviews
by - Verified Customer March 26, 2014

They are very straight forward with their assessment of what needs to be done of which I appreciate.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you!!

by - Verified Customer March 26, 2014

TIMELY AND ACCURATE SERVICE WITH GOOD RECOMMENDATIONS

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you and we appreciate you taking the time to give us an online review.

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by - Verified Customer March 25, 2014

I have been totally satisified with the professionalism and quality of work done by Auto Dr's on my vehicle.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you and please be safe while driving.

by - Verified Customer March 25, 2014

Excellent customer service. Explained the needed repairs clearly. Repairs done promptly. Price was exactly what they told me--no surprises. Very courteous staff.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you and we look forward to serving you in the future.

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by - Verified Customer March 24, 2014

They were friendly. They provided fantastic service.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you for choosing us we will continue to earn your trust every time we see you.

by - Verified Customer March 19, 2014

Excellent service ,honest ,polite, convenient, and they stand behind their work.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you for the review. We do offer a 2 year 24,000 mile nationwide warranty.

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by - Verified Customer March 14, 2014

Great service, good communication. rapid turn around on the repair.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you, we strive to make the process as fast and pain free as possible.

by March 13, 2014

They give you extra service. They will take you back to your home if the service is going to take very long. If it will not take too long they try to go as quickly as possible.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you, we strive to make repairs as painless and as fast as we can.

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by - Verified Customer March 03, 2014

They fixed it right away.

by - Verified Customer February 28, 2014

They provided good service along with communication and timely repairs. Pricing was also reasonable.

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by - Verified Customer February 28, 2014

They do the work that keeps my Mazda van on the road. Mazda couldn't do the work as well.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you for the kind words. If you ever have any questions please feel free to give us a call.

by - Verified Customer February 18, 2014

Courtesy service and informed of all needed repairs and costs. Friendly, caring people and always do the job thoroughly and correctly.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you for the review.

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by - Verified Customer February 17, 2014

Good People.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you.

by - Verified Customer January 31, 2014

I felt they did a good job, knew what they were doing and were thorough.

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by - Verified Customer January 10, 2014

The workers at Auto Doctors are very good at explaining what is wrong with my car and different options to fix it. They are also very easy to schedule with.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

We try to always offer options if they are available. It's nice to hear they are appreciated.

by - Verified Customer December 17, 2013

Good work and conveniently located.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you for the feedback.

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by - Verified Customer December 17, 2013

I spent over $4,500 in their shop last year. I trust every bit of work they have done and the price they asked for it.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Cullen we appreciate you choosing Auto Drs for all of your vehicle needs.

by - Verified Customer December 09, 2013

I have used Auto Doctors for over 10 years. I am pleased with their work.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you for the loyalty over the years.

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by - Verified Customer December 05, 2013

They were very cordial.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Thank you.

by - Verified Customer December 04, 2013

The amount of information they provided about what was needed and why it was needed. I never felt talked down to at any point.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

We strive to explain every repair in a clear no nonsense way.

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by - Verified Customer November 29, 2013

Great attitudes, great service, great mechanic.

Reply from Auto Doctors of Overland Park – by Auto Doctors of Op May 12, 2014

Kayce thank you for taking the time to give us a review.

6 verified customers did not leave comments but provided these ratings:
by Gloriaand 1 other verified reviewer
by Dr Amy
by Paul
by 1 verified reviewer
by 1 verified reviewer

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
99

Auto Doctors is a really good example of what it takes to be a certified shop in our network. Our evaluation process takes into consideration a variety of factors. These include technician training, certification, experience, tooling, and customer conveniences. Auto Doctors excels in these areas. They employ experienced, ASE Certified staff, and provide them with the automotive tools and computer diagnostic equipment needed to make professional repairs on late model vehicles. Their service staff and technicians participate in on going training that has recently included classes in automotive diesel, Chrysler audio systems, and shop management. These are the things we feel will ensure you and your vehicle have a positive service experience. To top it off they back their work with a 24 month/24000 mile warranty.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Family owned repair shop in Overland Park. Competitive Pricing. 2 year 24k mile nationwide warranty. We strive for excellence!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Auto Doctors of Overland Park
Is a head gasket the same as a intake mani...
They are completely different gaskets the intake gasket seperates the intake manifold from the heads and engine block.
Fuel gauge still showing empty right after...
The number one cause for that is the fuel level sensor, other possible causes could be the instrument cluster and/or any of the wiring between the two components.

Coupons
$15.00 for A/C performance exam.
A/C system performance test and evaluation. $15.00 Refrigerant and extra parts and labor will be extra
Expiration Date: 09/30/2017
Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #1093


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