Close

Auto Clinic

(978) 248-7161
49 Verified Reviews
Billclinic@aol.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 12:00pm

ADDRESS

17 Nashua Rd
Pepperell, MA 01463 USA

AUTO REPAIR EXPERIENCE

  • William Murphy, Owner
  • Established 1988
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 78 Years of Car Repair Experience

Auto Clinic Reviews

OVERALL RATING

49 Verified Reviews
5 stars
(37)
4 stars
(10)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer June 25, 2017

Excellent service and reasonable charge. Fortunate to be a customer.

by - Verified Customer June 06, 2017

I have serviced two cars for 15 years at Auto Clinic. They have never failed me. Repairs are are completed correctly and in the time they promised. Plus when needed they have given me rides home and picked me up.

by - Verified Customer May 01, 2017

Good job guys!

by - Verified Customer April 26, 2017

Told me the truth.

+ Show more reviews
by - Verified Customer April 24, 2017

Professionalism at its best!

by - Verified Customer April 17, 2017

It's always a pleasure dealing with Auto Clinic. You always know exactly what you are getting for your money.

+ Show more reviews
by - Verified Customer April 10, 2017

Always good service.

by - Verified Customer April 10, 2017

I was going to call today to check in because my brakes are making a noise and they weren't before the repair.

+ Show more reviews
by - Verified Customer April 07, 2017

I have been a customer of Auto clinic for more than a decade, every car I have owned has been serviced by them, and similar things can be said of my parents vehicles. I trust the people and the work done by auto clinic and their price is certainly fair. Plain and Simple.

by - Verified Customer April 06, 2017

always excellent service and quality.

+ Show more reviews
by - Verified Customer March 30, 2017

I am very happy with the services I receive. I would never entrust my car to anyone else! I am so grateful such a quality shop is located in Pepperell.

by - Verified Customer March 27, 2017

Always professional.
Repair work is excellent.
Worked on my car the very next day and had the work completed by the afternoon.
Very trustworthy.
I have used Auto Clinic for over 30 yrs with never an issue.

+ Show more reviews
by - Verified Customer March 21, 2017

Always great.

by - Verified Customer March 17, 2017

Great repair shop.

+ Show more reviews
by - Verified Customer March 10, 2017

excellent.

by - Verified Customer March 09, 2017

Service was good and fair.

+ Show more reviews
by - Verified Customer March 09, 2017

Auto Clinic is the go to team.

by - Verified Customer March 06, 2017

Service was excellent.

+ Show more reviews
by - Verified Customer March 06, 2017

Very respectful and top self individuals.

by - Verified Customer March 03, 2017

I am always happy with Auto Clinic, they are my preferred mechanic for all three of our vehicles.

+ Show more reviews
by - Verified Customer February 23, 2017

Have been going there for years. Always had a great experience.

by - Verified Customer February 13, 2017

AutoClinic was able to fix our vehicle without an appointment and even brought us home to wait. This is a great service that we truly appreciate. Auto Clinic is the greatest!

+ Show more reviews
by - Verified Customer February 05, 2017

I just wanted some rust cleaned up so it wouldn't spread. That area looks like it never had problem now.

by - Verified Customer January 31, 2017

I think that they treat their customers fairly.

+ Show more reviews
by October 28, 2013

They are thorough and quick.

by - Verified Customer September 13, 2013

They always go the extra mile and they offer great service, all the technicians are certified, and they set me up with a loaner car while my car was being serviced. They have very friendly and courteous service and they are very professional.

+ Show more reviews
by - Verified Customer September 07, 2013

I'm very pleased with their work, they have been working on my vehicles for 15 years. They do all my work and I recommend them highly.

by - Verified Customer September 05, 2013

Prompt service, they call you with any changes and give you the exact price.

+ Show more reviews
by - Verified Customer September 04, 2013

Quality work; reliable and fair prices.

by - Verified Customer August 30, 2013

They were very efficient and accessible. I was able to get in without a long advanced schedule.

+ Show more reviews
by - Verified Customer August 29, 2013

Every time I take something down there they fix it right. I do not have to take it back.

by - Verified Customer August 24, 2013

He is just a fair man. He never tries to scam you with doing work that is not needed. He tells it like it is. I trust the man. He provides excellent service.

+ Show more reviews
by - Verified Customer August 24, 2013

They usually provide a reasonable estimate and do the work in a timely fashion.

by - Verified Customer August 23, 2013

They did exactly what they said they would do. It cost what they said it would cost. The work was done extremely well.

+ Show more reviews
by - Verified Customer August 23, 2013

They do good work and can be trusted.

by - Verified Customer August 17, 2013

It was really good service. They are trustworthy and friendly.

+ Show more reviews
by - Verified Customer August 17, 2013

They are prompt and efficient. They get the work done properly.

by - Verified Customer August 16, 2013

They are always honest and up-front when they do any repairs, do not try to sell you something you don't actually need.

+ Show more reviews
by - Verified Customer August 15, 2013

They are very courteous. They continued to ask if I had questions and I was pleased with that.

by - Verified Customer August 10, 2013

They offer quality service and reasonable prices.

+ Show more reviews
by - Verified Customer August 07, 2013

You found the cause of problem with my Buick's braking system.

by - Verified Customer August 05, 2013

They do excellent work for a fair price

+ Show more reviews
by - Verified Customer August 03, 2013

I have been a customer of Auto Clinic since Bill began his business... He has always presented the clinic and himself as an enterprise with the customer as the most important component of his business.. he has been fair, knowledgable and also provides a to and from ride service while your car is being serviced..

by - Verified Customer August 02, 2013

Expert service at reasonable prices, and from a local business.

+ Show more reviews
by - Verified Customer July 27, 2013

I have always been taken care of at the auto clinic, they are the best!

4 verified customers did not leave comments but provided these ratings:
by 3 verified reviewers
by 1 verified reviewer

RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
94

The Auto Clinic is a highly qualified automotive repair facility that has demonstrated a commitment to hiring experienced, ASE Certified professionals, and requiring they keep up with the latest technologies by continually attending the best automotive training available in their area. This RepairPal Certified shop is equipped with dealership level automotive tools and computer diagnostic equipment to ensure true OEM level service and repairs to your modern vehicle. Their work is backed by a 12-Month / 12,000-Mile Warranty. For your convenience they offer a customer shuttle service, rental vehicles, Saturday hours, early bird drop off, and a clean, comfortable waiting area with wireless Internet.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Child Friendly
  • Early Bird Dropoff
  • Free Estimates
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco

MESSAGE FROM THE SHOP

Established in 1988 by William D. Murphy, the Auto Clinic has been a local and family owned business for over 25 years. Mr. Murphy, known to all the locals as “Bill”, has always had a passion for fixing cars and upholding honest and quality work. Bill first started as a one-bay, self-employed business located in Lomar Industrial Park in Pepperell, MA. A few years later, he moved to a three-bay facility on Rt.119 near the town line of Pepperell and Groton. In 1997, Bill contracted and built a five bay facility with double the office space, gazebo and waiting area located on Rt. 111 in Pepperell, where the company resides today.

Since the Auto Clinic opened it’s doors many years ago, the company has been dedicated to making sure your car troubles are as minimal as possible with amenities such as free shuttle service and 24 hour towing.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Auto Clinic
Why RepairPal?

Asset 71
High Quality Repairs
Your auto repair done right, only the work you need with no add ons.
Asset 72
Never Overpay
Our free estimator calculates a custom price for your vehicle repair.
Asset 73
Guaranteed Repairs
Rest easy knowing you're covered by our RepairPal Nationwide Warranty.