They are very knowledgeable about foreign vehicles and I have always been happy with their work.
The estimate i received was insanely expensive. I got the same work done at another auto repair for a fraction of the price. 60-70% cheaper.
Close by and good service.
Appointment was on time, the service was performed in timely manner, and the front desk is very efficient.
Always on time - quoted service fees on phone which they stuck to.
Technicians stated they tested all kinds of components, however, they could not tell me what was tested. High priced parts were swapped out, with no resolution.
THEY DO HONEST AND GOOD WORK.
I have used Asian Imports since they started their business and they are very reliable. Once when the Buick Dealership could not find the infrequent problem, Asian did.
They gave me immediate service, friendly and courteous, as well as reasonable charges.
I felt that the people I encountered were honest and kind. That is not always so, especially if one is a senior and a women!
Great service with clean techs. No selling up for services not needed.
Great customer service from the front desk.
I trust them.
They have always taken care of all the cars in our family. Trust is very important when you choose a car repair shop. We trust them.
I like their honesty, promptness of service, and reliability.
I had a concern. The owner came out and met me, and went over my issue, and took the extra step to check it out.
Rare honesty in an auto repair shop. Decent prices also.
Great service at a competitive price.
Good service, friendly treatment of customers, attendance to detail, quick response to requirements.
We have a 95 Camry XLE. It has over 200,000 miles on it and we have had quite a few problems with it in the last 12 months. We went to American Auto on W Charleston and were not happy with the results. I received an invitation to try Asian Imports and we finally decided to give them a try. After examining the car we were advised that the fuel pump was bad. We only have one car and so we gave the ok to go ahead with repairs. I'm sorry, but I was skeptical (We have been burned a few times and were wondering if it was going to happen again. I was pleased with how the car ran when we got it back. I thank Asian Imports for being there when we needed them.
I watched the guy change the oil and that is all he did, there was no inspection of any kind.