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Amazing Auto Repair & Transmission

(512) 605-1682
79 Verified Reviews
info@amazingautorepair.net

HOURS
06:00
23:00
http://purl.org/goodrelations/v1#Sunday
06:00
23:00
http://purl.org/goodrelations/v1#Monday
06:00
23:00
http://purl.org/goodrelations/v1#Tuesday
06:00
23:00
http://purl.org/goodrelations/v1#Wednesday
06:00
23:00
http://purl.org/goodrelations/v1#Thursday
06:00
23:00
http://purl.org/goodrelations/v1#Friday
06:00
23:00
http://purl.org/goodrelations/v1#Saturday
Su-S
6:00am to 11:00pm

ADDRESS

1601 Hydro Drive
Austin, TX 78728 USA

AUTO REPAIR EXPERIENCE

  • Damon Andrew, Manager
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 73 Years of Car Repair Experience

Amazing Auto Repair & Transmission Reviews

OVERALL RATING

79 Verified Reviews
5 stars
(52)
4 stars
(16)
3 stars
(7)
2 stars
(2)
1 star
(2)
by - Verified Customer June 12, 2017

Great place I will definitely recommend it!

by - Verified Customer June 08, 2017

I had a good experience overall and the oil change and inspection were done fast, but the problem I was experiencing wasn't actually fixed or diagnosed correctly.

by - Verified Customer June 04, 2017

Good shop, good feel. Felt up front and didn't try to up sell. Definitely going back.

by - Verified Customer May 23, 2017

Good job.

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by - Verified Customer May 21, 2017

No issues with the shop, just a typical repair experience with a Toyota. No small piece can be replaced, it has to be part of an assembly. Parts have to be ordered, they get delayed....that sort of thing.

by - Verified Customer May 16, 2017

Great Shop, People, and Prices!

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by - Verified Customer May 15, 2017

I was very appreciative of the thorough review done for an oil change. I was able to discuss what kinds of repairs needed to be done when with the mechanic.

by - Verified Customer May 10, 2017

The guys are always very professional. Pat does an excellent job at explaining the work done or needed. I would rather pay your shop for an oil change than taking my car to Charles Maund Toyota 'assembly line' service center.

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by - Verified Customer May 09, 2017

Patrick was very polite and the service was great.

by - Verified Customer May 09, 2017

Honest, quick and nice folks.

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by - Verified Customer May 02, 2017

Job was done on time at the price quoted.

by - Verified Customer May 02, 2017

Worst case of trying to rip off a customer I've ever seen. You never even asked me of my car's maintenance history. Don't tell me I need an oil change when you didn't even pop the hood to see a new oil filter or check the dip stick to see the new oil I put in last week. You are the lowest of the low and I will tell anyone who will listen what a bunch of crooks you are. I'm 67 years old and been repairing cars since I was 14.

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by - Verified Customer May 01, 2017

I am so glad I found this place, great service at an affordable price. Customer for life :)

by - Verified Customer May 01, 2017

Made a recommendation that I take my car to a dealership since my car had an extended warranty for engine repairs. My engine is being repaired now at Hyundai for free because of their recommendation. Honesty goes a long way!!

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by - Verified Customer April 30, 2017

Very professional and courteous. I would recommend to everyone.

by - Verified Customer April 27, 2017

I paid for a diagnostic based upon an alert that appeared. No issues were found according to the Repair shop. I picked up my vehicle and drove it to find the same issues occurring. I googled my issue and there was a problem with the fuel injection. I was instructed to put a certain detergent to clean the line. The problem has resolved.

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by - Verified Customer April 26, 2017

Very friendly and speedy. I didn't get other price quotes, but price seemed ok.

by - Verified Customer April 25, 2017

Repair was performed well and very timely. Would recommend this shop.

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by - Verified Customer April 24, 2017

Fair and honest pricing.

by - Verified Customer April 20, 2017

I've been using these guys for quite some time, they are honest, considerate, and fair. They didn't get the repair right the first time, but to they heavily discounted the 2nd time I put it in.

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by - Verified Customer April 20, 2017

Solid.

by - Verified Customer April 09, 2017

There was some confusion regarding the cost for the diagnosis. Upon calling, I asked for the amount owed and was told the cost for work done was $50, but when I arrived, I was told the price was $90 - or something close to it. When I asserted that someone told me $50 just a couple of hours prior, no one was able to explain how that happened and said there was no service for that price. I was returning their call since I was not available when they tried to reach me. I used the automated feature to call back while listening to their message. Therefore, I know I had the correct number.

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by - Verified Customer April 09, 2017

Good service and honest people.

by - Verified Customer April 03, 2017

Price was fair and work done quickly. 10/10, would recommend.

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by - Verified Customer April 02, 2017

Last year they fixed the wrong issue. Upon our return this year, this was brought to our attention. They fixed the issue and did not charge me. This was more than fair. They were very fair. We will continue to go to them and we will recommend them to our friends.

by - Verified Customer April 02, 2017

Good.

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by - Verified Customer March 30, 2017

Hub wheel assembly screeching. Not repaired in two previous visits to Ford dealership. Done right now!

by - Verified Customer March 30, 2017

Outstanding service. Customer communication was great

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by - Verified Customer March 30, 2017

Patrick is very effective in explaining what is wrong with my car and explained everything in detail. I loved that. And every time I call someone always answers the phone. Great service!

by - Verified Customer March 27, 2017

Patrick and Damon did a great job of getting what I needed done in a timely fashion and done right.

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by - Verified Customer March 26, 2017

Good service.

by - Verified Customer March 23, 2017

Patrick explained in detail everything he recommended doing and then did the work. The van is running smoothly and I am satisfied and will recommend other customers to Amazing Auto Repair.

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by - Verified Customer March 22, 2017

Price was the same as going to the dealership. Would have preferred to go there and get a loaner if I knew this was going to be as expensive.

by - Verified Customer March 16, 2017

After getting a massive and expensive list of work from the dealer, I brought this to Amazing Auto Repair and they re-assessed my car and made recommendations for what I actually needed done at a much better price. I fully trusted them and appreciated the work they put in for me.

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by - Verified Customer March 15, 2017

Everything was straight forward and timely. They took all the time I needed to explain the diagnostic.

by - Verified Customer March 14, 2017

Patrick was good and quick to respond to requests.

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by - Verified Customer March 13, 2017

Best prices, knowledgeable owner on site. Don't go anywhere else.

by - Verified Customer March 13, 2017

Been going to them for years and always stellar work and customer service. Always recommend them to others.

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by - Verified Customer March 12, 2017

Friendly and helpful service. Online car report is fantastic.

by - Verified Customer March 09, 2017

Patrick was very friendly and helpful. He gave me a ride to work and even explained why a part I wanted replaced wasn't necessary. It's been two weeks and the car is running smoothly. I had the clutch replaced, power steering fluid and brake fluid flushed. They made sure to call me before doing any additional work and addressed a shake I had which turned out to be a bad tire at no additional charge.

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by - Verified Customer March 06, 2017

Friendly, fair, respectful, explained work well.

by - Verified Customer March 05, 2017

Well done.

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by - Verified Customer March 02, 2017

Great

by - Verified Customer March 02, 2017

Nice, friendly and small shop with competent mechanics.

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by - Verified Customer March 01, 2017

Awesome ! Very nice and friendly.

by - Verified Customer February 27, 2017

I found Amazing Auto Repair on the web and after doing some online research, decided to give them a go. Very, very pleased. They completed the same work for about $200 less than my quote from another major chain repair shop in the Austin area.

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by - Verified Customer February 22, 2017

I have been using Amazing Auto for many years. I will continue to do so and recommend them highly.

by - Verified Customer February 22, 2017

First time at Amazing Auto Repair. I appreciated the way I was listened to and the shuttle back to my house. They called me after the diagnosis and gave me a detailed report about what was wrong and how much it would cost to fix. They also gave me options for other repairs that weren't absolutely necessary, but they would do if we wanted. After all was said and done, I could tell my car was running better and Amazing Auto Repair provided a very satisfactory warranty on their work.

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by - Verified Customer February 07, 2017

Great work.

by - Verified Customer January 30, 2017

I was disappointed to discover that one of the routine maintenance items could have been performed by the dealer for 1/2 the price Amazing Auto Repair charged. I didn't get a quote for the other repairs but I would encourage price comparisons.

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by - Verified Customer January 11, 2017

Car was repaired ahead of schedule without any consequences.

by - Verified Customer January 05, 2017

Amazing Auto is just that 'Amazing'...Honest, Professional, they do Quality Work at Reasonable Prices.

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by - Verified Customer January 01, 2017

Have used this shop several times in the last year for repairs, and am always very pleased with the level of service received.

by - Verified Customer December 15, 2016

Normally I have performed all the maintenance normally on my vehicles so I was very happy with the work and everyone I dealt with was very honest.

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by - Verified Customer December 07, 2016

Being from out of town when my incident happened, these guys were the best I could have asked for!

by - Verified Customer December 06, 2016

Honest, fair price, did exactly what they said they'd do

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by - Verified Customer December 05, 2016

Damon and his people have taken care of my family's cars for years, seven cars so far. They deliver absolutely amazing work. Every single time.

by - Verified Customer November 28, 2016

Never had problems or felt dissatisfied with their work.

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by - Verified Customer March 18, 2013

Everyone I came in contact with was extremely friendly. I felt comfortable with everything that was done on my car and will definitely return should I need any further work done.

by - Verified Customer March 15, 2013

Damon was awesome. They communicated well with me every step of the way, and even called me a couple days after I picked up my vehicle just to make sure that everything was great with my repair.

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by - Verified Customer March 11, 2013

I needed to get the front brake rotors replaced on my Infiniti. The Amazing Auto Repair staff quickly determined that was indeed the cause for the symptoms, they also suggested replacing a tie-in rod. The prices for parts are what you would see on-line, no mark-up at all. The quality of the work was excellent. No additional pressure. They really cared about fixing the car at a reasonable price for me. I appreciate that very much.

by - Verified Customer March 04, 2013

They gave me a quote when I called them to replace the upper and lower intake manifold gaskets. I notified them that I will bring the car in a week later when I got paid. When I brought it in, both of the reps at the front counters denied having spoke to me and conveniently had no memory of the quote, which I had written down. Unfortunately, I did not write down the name of whom I spoke to so they had plausible deniability. I got a call from them later that day that an electronic chip in the intake assembly was broken and quoted me an extra $200 to replace it. They also told me it was missing a certain bolt, which is dishonest because without that part, the vehicle would not have been able to run without stalling. I had to scramble around to find a replacement and in the mean time I was stuck without a ride to work for three days. Well, after its all taken care of and they finish the repair, their original quote bounced up to nearly twice what they quoted me, due to the extra work they claimed. I cannot imagine what my bill would have been if they had done all the extra work they were trying to get done. As a result, I was left with no money for food or gas until I was paid again. I took it to the dealership later and the Ford service tech confirmed my suspicions that the extra work they were trying to convince me of doing was completely unnecessary. The next day, my check engine light came on and my mass air flow error code came back. Will not be using or recommending Amazing Auto Repair to ever again. They are not honest technicians and the original fair prices they quote you will go up if they have to do anything other than that specific task. Not a pleasant experience. Take your vehicle to Tim Elliot at Esteemed Auto Repair in Pflugerville, he will fix you up right and he has the integrity not to try and mislead you.

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by - Verified Customer February 28, 2013

I appreciate the extra time the mechanics took to identify and understand the problem. When they couldn't reproduce the issue themselves they hopped in the car with me.

by - Verified Customer February 11, 2013

They were very nice. They kept me very informed of the repairs. I would use them again for sure.

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by - Verified Customer February 11, 2013

They were very helpful because I was out of town during the repair. They made sure that they were very friendly to my wife and I. They were very instrumental in my wife and I getting the car repaired. The service was great.

by - Verified Customer February 04, 2013

Staff is always helpful and explain what needs to be done. I enjoy the waiting room. It has wifi, has comfortable seating, big screen tv.

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by January 31, 2013

Took overly long time to get the work done. Luckily I was not in a hurry, but a month is a long time to keep someone's vehicle at a shop, in my opinion.

by January 24, 2013

Quality of service was very good. Just be prepared to pay cash as there was a charge for paying with credit card I was not prepared for.

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by - Verified Customer January 15, 2013

Damon went above and beyond to work with my warrantee company to make sure the repairs would be covered by following their requirements.

by - Verified Customer January 15, 2013

These guys are awesome. Everything. Their customer service. Their knowledge. We have them service all of our cars. They've been able to work on our hybrids, our standard vehicles, and on our work vans.

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by - Verified Customer December 27, 2012

Amazing Auto is just that.... AMAZING!

by - Verified Customer December 27, 2012

I thought they were very fair. Very honest. Very professional and I would definitely go to them again. They could have jerked me around. I thought I had a transmission problem, and was prepared to pay for a transmission overhaul, but they were honest with me and said I didn't have a transmission problem, only a motor mount problem. The way they performed their repairs, they knew what they were doing, and they just did it in a professional manner. I would be likely to recommend them to anyone else who has a motor, transmission, or vehicle problem.

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by October 29, 2012

I just found their prices to be affordable and they loved to communicate with us about the work being done. Compared to other shops, I found their prices to be affordable.

by - Verified Customer October 16, 2012

Friendly and reasonable

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by - Verified Customer October 01, 2012

Overall it was a nice experience. They were very nice and the price was right. They went above and beyond with me.

by September 27, 2012

Great local place -- very satisfied.

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by - Verified Customer September 26, 2012

They were really nice. The only thing is that they gave me additional information about my car. They were a little to expensive but the service was great.

2 verified customers did not leave comments but provided these ratings:
by Anuradha
by Sammantha

RepairPal Scorecard
90
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
85
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
96

Amazing Auto Repair is a family run shop opened in 2009. It is run by Damon Andrew who is the service manager. He has many years of industry experience and is very dedicated to his customers, calling them after repairs to make sure they are satisfied. This shop is a great place to take your your car for automatic transmission repairs as they have Humberto Garcia on board who is a automatic transmission specialist. He spent many years learning and working on transmissions, still receiving continual updated training. They can also take care of your other repair needs as well as their staff includes another ASE Master Certified technician. All this work is backed by a 24 Month 50,000 Mile Warranty. While waiting you can enjoy their comfortable waiting room with free WiFi, HDTV, and even a kids play area. If you decide not to wait you can take advantage of the early bird/after hours drop off, or get a shuttle ride home.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • WORLDPAC
  • iATN

MESSAGE FROM THE SHOP

Amazing auto Repair & Transmission is "Putting Trust Back Into Car Care".

Our philosophy is simple, treat our customers like we would want our family members treated at other businesses.

* Late night tow availability.
* Affordable Repairs & Fair Price Guarantee
* 2 year / 50k Mile limited Warranty
* Courtesy Shuttle ride to work or home.
* Family Owned, Honest Answers, Helpful Staff
* Discounted or FREE Towing
* Towing Service available. Please call to inquire.
* Appointment & After Hours Drop Off
* Rental Cars & Financing Available
* Nice Lobby & Wi-Fi

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Amazing Auto Repair & Transmission
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