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Alexander's Diagnostic - North Royalton

(440) 641-2181
25 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

7351 Royalton Rd
North Royalton, OH 44133 USA

AUTO REPAIR EXPERIENCE

  • Eric Davis, Owner
  • Established 2017
  • 2 Auto Repair Mechanics on Staff
  • 54 Years of Car Repair Experience

Alexander's Diagnostic - North Royalton Reviews

OVERALL RATING

25 Verified Reviews
5 stars
(17)
4 stars
(5)
3 stars
(1)
2 stars
(0)
1 star
(2)
by - Verified Customer August 02, 2017

This was my first visit to the shop after being recommended by Advanced Auto Parts and I am happy with the results! My vehicle is running a lot better since my visit. I was treated with respect and would recommend them to family and friends.

by - Verified Customer July 30, 2017

After my visit to this shop my car is running great! Their quality of work is great along with their prices! I would recommend them to anyone.

by - Verified Customer July 30, 2017

I was very happy with all the customer service I got. The technician was very knowledgeable. He explained his answers to my questions very well. I was very impressed.

by - Verified Customer July 24, 2017

This shop is a customer of mine and right down the road so I stopped in for some work, my vehicle is running good and I was very satisfied with the quality of work they provided. I would recommend them to family and friends!

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by - Verified Customer July 23, 2017

My car is running fine, I just had an oil change. They are very nice people!

by - Verified Customer July 23, 2017

It didn't take long at all. There were no issues to complain about. I have already recommended this place to someone.

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by - Verified Customer July 19, 2017

My vehicle is running wonderfully after my visit to this shop! It was done earlier than expected and they were extremely respectful. I would recommend them to anyone!

by - Verified Customer July 09, 2017

They did a great job and followed through with what was discussed. I would highly recommend.

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by - Verified Customer July 05, 2017

I came in for an oil change and was very pleased with the service.

by - Verified Customer June 28, 2017

I had a really great experience here. In fact I have already referred others to this shop.

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by - Verified Customer June 26, 2017

I just came in for an oil change, but my husband brings his vehicle here regularly. We have both been very pleased with the service.

by - Verified Customer June 25, 2017

They were honest with me about the car which I really appreciated. They are nice people over there. It was great working with them.

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by - Verified Customer June 21, 2017

If I ever need help I will be coming back here.

by - Verified Customer June 20, 2017

The guy was very helpful and knowledgable. The price was reasonable and everyone was very friendly.

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by - Verified Customer June 18, 2017

They didn't discover the problem right away. They fixed this that and the other and then finally found the issue I initially came in for. They replaced the water pump, thermostat, fan, then finally determined it was the head gasket. It has lead me to question if that is a normal sequence of events.

by - Verified Customer June 18, 2017

I came in for an oil change, but it ended up costing more than advertised. I was charged for the disposal of my old oil on top of their advertised price. I could have had it done cheaper at another shop. For this reason, I won't be coming back here.

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by - Verified Customer June 15, 2017

Everything went very well. I was super pleased with this shop.

by - Verified Customer June 14, 2017

Everything was exactly as it should be. The price was normal and they are close to my home so I plan to keep going here.

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by - Verified Customer June 11, 2017

They did a fantastic job!

by - Verified Customer June 01, 2017

Matthew has been great. He is very knowledgeable and courteous. He calls back when you call him. I have now bought a couple cars to him.

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by - Verified Customer June 01, 2017

I was very impressed with the service. They are professional and very fair.

by - Verified Customer May 30, 2017

They treated me very well at Alexander's!

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by - Verified Customer May 30, 2017

The brakes weren't done right the first time. I also brought it in to have transmission fluid replaced and they put too much in. I ended up having to take it to the Acura dealership. The technical aspect of things was lacking here. I would definitely cautious anyone from going there.

by - Verified Customer May 23, 2017

Everything went very smoothly. I would definitely consider them again if needed.

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by - Verified Customer May 14, 2017

They have been doing a good job. I have taken two cars there already and plan to keep using them.


RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
86

The North Royalton location of Alexander's Diagnostic has been serving the local community since 2017. During this time they have developed a loyal following of satisfied customers who described this shop to us as "fantastic”, “knowledgeable”, “honest”, “helpful” and "friendly". This location features an experienced team of automotive professionals whose commitment to ongoing ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More

AMENITIES

  • Service Guarantee

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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