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Alan Byer Foreign Auto

(315) 642-4329
28 Verified Reviews
cnyvolvos@yahoo.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

5622 Horatio St
Utica, NY 13502 USA

AUTO REPAIR EXPERIENCE

  • Peter Garrett, Owner
  • Established 1966
  • 3 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience

Alan Byer Foreign Auto Reviews

OVERALL RATING

28 Verified Reviews
5 stars
(17)
4 stars
(8)
3 stars
(1)
2 stars
(1)
1 star
(1)
by - Verified Customer February 24, 2015

I have always been treated very well at Alan Byer Volvo.

by - Verified Customer January 29, 2015

Good service.

by - Verified Customer January 29, 2015

I was pleased with service.

by January 20, 2015

The service dept. lost our vehicle registration.

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by - Verified Customer January 20, 2015

They are very conscientious with everything!

by January 13, 2015

Very good guys working there.

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by January 11, 2015

Excellent personal service.

by - Verified Customer December 30, 2014

We approve of their work.

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by - Verified Customer December 25, 2014

Superior service.

by - Verified Customer December 07, 2014

Fair pricing.

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by - Verified Customer December 03, 2014

Have been dealing with ABFA since 2000. Have purchased and serviced 6 different Volvos during that time period. I frequently recommend to others.

by - Verified Customer December 02, 2014

Alan Byer has the BEST service I have ever received anywhere. I have owned many cars in my lifetime and in the last 14 years have owned different Volvos purchased from Alan Byer and can honestly say that I would not purchase a car anywhere else. Alan Byer's honesty, service, and dedication to treating all customers as "family" make them number one. I have recommended Alan Byer to people and know of at least two people who have purchased their vehicle from them with the greatest of satisfaction.

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by - Verified Customer December 02, 2014

They always go beyond what is expected and provide excellent service.

by - Verified Customer November 30, 2014

They have a knowledgeable staff and are patient with customers.

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by - Verified Customer November 24, 2014

We've always had excellent service from Alan Byer. Peter and Craig take great care of us!

by November 13, 2014

Friendly & personable.

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by - Verified Customer November 11, 2014

The staff was attentive. They did everything they could do to assist me and see to it that I was satisfied.

by - Verified Customer November 03, 2014

Staff always courteous and knowledgeable - not pushy.

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by October 30, 2014

Service & quality is excellent.

by - Verified Customer October 29, 2014

I have a long history of excellent service by this dealer.

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by - Verified Customer October 13, 2014

Great customer service. Reasonable price for repairs. Staff extremely accommodating.

by - Verified Customer September 29, 2014

My family and I have purchased several Volvos and enjoy the cordial, fast service we receive.

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by - Verified Customer September 25, 2014

The quote I was given for a repair and used part was inflated more than $1000 over the actual cost of the part. They claimed it was to warranty the part. But the actual part supplier already gave the same warranty with the original cost of the used part.

by - Verified Customer September 24, 2014

Friendly & reliable service.

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by - Verified Customer September 10, 2014

Great service.

by - Verified Customer August 25, 2014

The service was completed in a professional and timely manner at a very reasonable price. All my questions were answered TRUTHFULLY which has not happened at other places. I have already recommended this service center.

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by - Verified Customer July 02, 2014

Friendly staff that is reliable and efficient.

by - Verified Customer May 22, 2014

We like the agency and the service provided.

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RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
86

Alan Byer Foreign Auto is a full service repair facility with special training to work on your European vehicles. This team of automotive professionals takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light repairs, to minor and major mechanical repairs, to tires and wheel alignment, to state smog and safety inspections, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “honest”, “knowledgeable”, “courteous”, and “friendly”. For your peace of mind they back their work with a 24-month / 24,000-mile warranty.


Details

SPECIALTIES

  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Service Guarantee

AFFILIATIONS

  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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