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AIR Import Repairs

(253) 259-2481
27 Verified Reviews
airimportrepairs@hotmail.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

8016 W 27th St
Tacoma, WA 98466 USA

AUTO REPAIR EXPERIENCE

  • John Smith, Owner
  • Established 2004
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 68 Years of Car Repair Experience

AIR Import Repairs Reviews

OVERALL RATING

27 Verified Reviews
5 stars
(17)
4 stars
(7)
3 stars
(1)
2 stars
(1)
1 star
(1)
by - Verified Customer July 06, 2017

Guys know their German cars well. I may not always like their diagnosis but I trust they are not trying to oversell me either.

by - Verified Customer July 02, 2017

Back brakes replaced. Great job & fair price.

by - Verified Customer June 28, 2017

Excellent. Reasonable price, fixed a leaking tire at the same time no more $. Pretty fast, nice clean shop, can re-set your BMW computer...I'll be back.

by - Verified Customer June 26, 2017

Fixed many things but didn't fix the problem?

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by - Verified Customer June 12, 2017

Excellent customer service and attention to auto repairs.

by - Verified Customer June 08, 2017

Always top service, a place to trust to get it done right.

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by - Verified Customer June 07, 2017

Completed as promised.

by - Verified Customer June 06, 2017

We have used AIR's service since 2005 & have been very pleased with their work.

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by - Verified Customer June 06, 2017

John and his staff will go to any lengths to resolve a repair or any issue with your vehicle and do it in a timely manner. Would never deal with the dealership ever again. Having four German vehicles ( Porsche, Audi, and two BMWs) I wouldn't trust them with anyone else but AIR imports.

by - Verified Customer June 04, 2017

Helpful and accommodating staff who is honest and reliable with their service.

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by - Verified Customer May 11, 2017

Quick-efficient service and courteous interactions.

by - Verified Customer May 09, 2017

He completely changed my driving safety and comfort with a simple change in tire pressure. WHAT A DIFFERENCE!!!

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by - Verified Customer May 01, 2017

Thorough and fair and always upfront about what needs to be done and what we don't know without more work.

by - Verified Customer May 01, 2017

They are always professional and helpful with good advice on taking care of our cars.

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by - Verified Customer April 26, 2017

John and his team always do a great job of giving timely service and fair estimates of what the work will cost. Really like dealing with them. They have earned and never lost my trust over the 20+ years I have been taking my cars to them.

by - Verified Customer April 20, 2017

Price is best. Service is OK. Shop makes mistakes where we have to make the fixes and not the shop.

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by - Verified Customer April 11, 2017

Outstanding & proactive service.

by - Verified Customer April 11, 2017

Hourly rate is almost as much as the dealer and they offer none of the extra's (loaner car) that the dealer has.

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by - Verified Customer March 29, 2017

They are the best! I would not take my BMW or VW anywhere else.

by - Verified Customer February 16, 2017

The service was prompt, courteous, and complete.

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by - Verified Customer January 25, 2017

The repair on me BMW X5 was done quickly and professionally. The level of clear communication was excellent.

by - Verified Customer January 19, 2017

Great.

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by - Verified Customer January 18, 2017

Consistently fair and reliable service.

by - Verified Customer January 16, 2017

Repaired my radiator in my 323 BMW.

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by - Verified Customer December 14, 2016

Excellent care is given to problems... honest work done there.

by - Verified Customer October 10, 2016

Wonderful service.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
93

A I R Import Repairs Performance has been serving Tacoma and the surrounding area since 2004. During this time they have developed a loyal following of satisfied customers who described this shop to us as "wonderful”, “helpful”, “professional”, “outstanding” and "honest". This shop features a team of experienced, dealer trained, and ASE certified technicians. They specialize in the service and repair of most all European makes and models. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, after hours vehicle drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASA
  • Bosch Service Network

MESSAGE FROM THE SHOP

Our mission, at A.I.R, is to provide high quality automotive service at a fair price. We will do that by employing the best technicians and providing them with the best equipment and diagnostic tools available. We want to educate and delight our customers with exceptional service and expertise.

MAKES WE SERVE

  • Audi
  • BMW
  • Jaguar
  • Land Rover
  • Mercedes-Benz
  • Mini
  • Porsche
  • Saab
  • Smart
  • Volkswagen
  • Volvo
+ More

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