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Advanced Auto and Truck Repair

(847) 973-7238
64 Verified Reviews
jawzon@sbcglobal.net

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed

ADDRESS

300 W Colfax Road
Palatine, IL 60067 USA

AUTO REPAIR EXPERIENCE

  • Jim Stepp, Owner
  • Established 1993
  • 7 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 145 Years of Car Repair Experience

Advanced Auto and Truck Repair Reviews

OVERALL RATING

64 Verified Reviews
5 stars
(49)
4 stars
(14)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer July 05, 2017

Always good reliable service that is much better priced than the dealership.

by - Verified Customer July 04, 2017

I was happy that you were honest about the repairs. The price was fair and my car was done on time.

by - Verified Customer June 26, 2017

Fixed the A/C in the heat of summer!

by - Verified Customer June 26, 2017

The team is knowledgeable and I would recommend them

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by - Verified Customer June 20, 2017

Everyone that I spoke with was very helpful and I would definitely come back.

by - Verified Customer June 19, 2017

I appreciate the speed, professionalism, and quality. Pricing is on the high end when compared to other local shops.

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by - Verified Customer June 19, 2017

I'm taking my family vehicles to Advanced Automotive over 10 times and I've always been satisfied with the great customer service.

by - Verified Customer June 15, 2017

We are repeat customers and we feel very comfortable with Advanced because we trust that they are fair and knowledgeable.

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by - Verified Customer June 14, 2017

Advanced Auto is a wonderful company to do business with. They are honest and always explain my options.

by - Verified Customer June 13, 2017

Advanced Auto continues to be our go-to auto maintenance and repair shop. The quality of work, value for the price, and integrity of the team makes them a strong recommendation to our friends.

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by - Verified Customer June 12, 2017

very fair prices; extremely nice men to work with; will always come back!

by - Verified Customer June 12, 2017

Very efficient the only complaint I have is that it's been 3 days and the inside still smells like oil especially when vent is on.

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by - Verified Customer June 11, 2017

Rod is very customer focused. He was busy but made time to do a quick repair for me near the end of the work day. They go the extra mile for their customers.

by - Verified Customer June 07, 2017

They are always honest and respectful.

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by - Verified Customer June 05, 2017

Price was a little high, but the mechanic, Noel, who worked on my car was terriffic!

by - Verified Customer June 04, 2017

They did a great job. Very friendly and knowledgeable.

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by - Verified Customer May 30, 2017

Great service! Knowledgeable and friendly. They brought out the part to show me what was wrong.

by - Verified Customer May 24, 2017

Quick, easy and painless experience! I appreciate it.

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by - Verified Customer May 23, 2017

I've been going to Advanced Auto for years & I always get the service I expect & them some. Absolute top notch shop! Great service, fair prices & always courtious & professional...

by - Verified Customer May 21, 2017

Good honest service

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by - Verified Customer May 16, 2017

Great guys!

by - Verified Customer May 11, 2017

Very fair upfront and reasonable repair shop.

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by - Verified Customer May 08, 2017

These are car guys who know what they are doing and do a great job!

by - Verified Customer May 07, 2017

Although I brought my truck in almost at noon they were still able to do the repair that day. Excellent customer service!

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by - Verified Customer May 01, 2017

Love this shop - honest, timely and kind.

by - Verified Customer April 20, 2017

Been going here for 20 years because they are HONEST!

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by - Verified Customer April 19, 2017

Excellent work and extremely courteous.

by - Verified Customer April 16, 2017

I'll always come back for all my repairs here. Great people!

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by - Verified Customer April 13, 2017

I originally took my car to the dealer to get a quote for work needed but they wanted $140 to even look at it. I called and spoke with Dave at Advanced Auto the following day and he had no problem looking at my car that day and no charge. As I dropped my car off one of the employees there saw me walking towards the train and offered to give me a ride which I thought was nice. Their price came in cheaper than the other shop that originally found the problem. It took a day or so to get the part and complete the work but it wasn't a rush for me to get my car back. I had my brakes done last year there too. Both experiences were good. I would recommend this shop to others.

by - Verified Customer April 13, 2017

Honesty, plus Great work!

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by - Verified Customer April 10, 2017

They've always done honest and satisfying work on my automobile.

by - Verified Customer April 05, 2017

Advance Auto is every man's dream. A shop that treats you right and won't screw you and they have top-notch mechanics who know their business. Jim, Todd, and Dave are the Best you'll ever get when it comes to taking care of your vehicle. I'm lucky to have them. I recommend them to Everyone

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by - Verified Customer April 04, 2017

I have all my auto's serviced at Advanced Auto.

by - Verified Customer March 28, 2017

Excellent job!

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by - Verified Customer March 28, 2017

They were very honest and did an excellent job.

by - Verified Customer March 27, 2017

They looked for and fixed problems with a vehicle I was selling. They looked at my new vehicle for flaws at no charge.

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by - Verified Customer March 23, 2017

Solid work for a fair price, I trust this business and will continue to bring my vehicles there.

by - Verified Customer March 23, 2017

The guys helped me out in a short period of time.

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by - Verified Customer June 18, 2015

They always do quality work and they are reasonably priced.

by June 17, 2015

They are clear in communication. Very short time to fix. They are very nice.

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by - Verified Customer June 17, 2015

They're professional, they do a good job, and their prices are reasonable. The quality is good and they deliver.

by - Verified Customer June 17, 2015

Service is quick and it didn't seem overpriced.

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by - Verified Customer June 17, 2015

They are very accurate. Very honest, they work as hard as they can. Also very kind. My husbands car has 300,000 miles on it, and they keep it up really well. They are great people, courteous. So spot on and fair.

by - Verified Customer June 17, 2015

Very pleased with their service, been going to them for 15-20 years. I love the people there and their work. I am very happy with them.

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by - Verified Customer June 17, 2015

They really are awesome in every way.

by June 16, 2015

Because 9 out of 10 times I've been satisfied with their work. They are honest, reliable, and get work done when they say.

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by - Verified Customer June 16, 2015

They are very good and knowledgeable. They do great jobs, and are very nice. I've been with them for 20 years.

by - Verified Customer June 15, 2015

They did what they said they were going to do and did it right. I liked the service. They were friendly in the front office and did not overcharge me.

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by - Verified Customer June 15, 2015

I believe they are honest. If I'm dealing with someone telling me the truth, that's worth it to me. They are also walking distance from me.

by - Verified Customer June 12, 2015

I was recommended by my friends and family. It's close to my work but not close to home.

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by June 12, 2015

I was satisfied, the car ran well. I was dissapointed in the tires I was given, they kept going flat. They were bad quality.

by - Verified Customer June 12, 2015

They always do a good job. They do it on time.

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by - Verified Customer June 12, 2015

They were very honest and did good quality work.

by - Verified Customer June 12, 2015

They do good work. They don't fix things that don't need to fix. They let go what needs to be let go of. They don't rip you off and take your money. They do the necessary repairs. It's a good business.

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by - Verified Customer June 10, 2015

They took care of my and I trusted them and everything went well as far as I know.

by June 10, 2015

They do fast work and get the job done. Thy are pleasant to work with and the prices are ok.

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by - Verified Customer June 10, 2015

Their service is excellent. They do the job really well. Price is reasonable. They do it really fast. They're very nice people. Customer service is excellent. They will pick up and deliver from my home which is quite a nice service that they don't charge for, and I appreciate it.

by - Verified Customer June 10, 2015

They were great but nothing spectacular. They were speedy, and reasonable price wise.

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by - Verified Customer June 09, 2015

They were good people and they did good work.

by - Verified Customer June 09, 2015

They're honest and they do excellent work.

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by - Verified Customer June 09, 2015

They're honest and give good advice. They showed me different tires and told me about how much I am willing to pay for. They let me ask a lot of things. Friendly behind the desk and prompt service.

by - Verified Customer June 08, 2015

I've already recommended them to friends. They are always good at their job and thourough. They are quite honest, and very friendly.

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by - Verified Customer June 05, 2015

They're very thorough and very professional.

1 verified customer did not leave comments but provided this rating:
by Slavonir

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
93

Advanced Auto and Truck Repair has been serving the community of Palatine and the surrounding area since 1993. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “honest”, “professional”, “reliable”, and “awesome”. This location features a team of automotive professionals whose experience, commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to emissions testing, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
+ More

AFFILIATIONS

  • ACDelco
  • NAPA

MESSAGE FROM THE SHOP

Rated one of the top shops by Chicago Magazine. A full service auto repair shop and with 12 bays. Located in Palatine for over 15 years.

We fix over 400 cars and trucks per month. All work is performed by ASE certified techs. We offer road side assistance with our own flat bed tow truck.

We offer the following services:

Engine:

Diagnostics
Tune Up
Overhaul
Oil Change
Fuel Injection
Radiator
Timing Belt/Chain
30/60/90K Service

Steering and Suspension:

Shocks
Struts
Chassis Lube
Brakes
Tires
Balance / Alignment

Electrical:

Diagnostics
ECM
Battery
Alternator
Shorts
Bad Ground
Wiring Harness

Climate Control:

Heater
Air Conditioning
A/C Recharge

Exhaust:

Emissions
Muffler
Catalytic Converter

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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