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Adams Autoworx

(510) 808-6182
246 Verified Reviews
bill@adamsautoworx.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

20697 Park Way
Castro Valley, CA 94546 USA

AUTO REPAIR EXPERIENCE

  • William Adams, Owner
  • Established 2002
  • 3 Auto Repair Mechanics on Staff
  • 75 Years of Car Repair Experience

Adams Autoworx Reviews

OVERALL RATING

246 Verified Reviews
5 stars
(154)
4 stars
(63)
3 stars
(20)
2 stars
(2)
1 star
(7)
by - Verified Customer November 06, 2017

Great communication from Adams Atouworx.

by - Verified Customer November 03, 2017

Great work. Best professional auto shop in Castro Valley!

by - Verified Customer November 02, 2017

My car was dying, and the people at Adams helped me figure out exactly what was going on. In the end, I didn't do any work and went and sold the car, but I was very thankful that they took the extra work to do an in-depth diagnosis so I knew what was going on.

by - Verified Customer November 01, 2017

I dropped off the Jeep for service> The Jeep needed tires which Melissa was kind enough to order and the Jeep was ready as promised. I had the same experience with the Saturn and the car was ready as promised. Have already told persons about my experience - quite happy!

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by - Verified Customer October 31, 2017

Friendly and proffesional

by - Verified Customer October 31, 2017

Service was great. I will come back here again.

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by - Verified Customer October 30, 2017

Bill is professional, knowledgeable and honest, glad we found them, much more reasonable than the Lexus dealer.

by - Verified Customer October 30, 2017

Excellent

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by - Verified Customer October 26, 2017

I was amazed how professional and polite the whole staff and tech's were what really got me was that it was genuine. I've already been bragging and highly recommend your shop. You're doing it right. Thank you.

by - Verified Customer October 25, 2017

thanks

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by - Verified Customer October 25, 2017

They have an easy night-before drop off and called by mid-day to provide diagnosis, resolution, and other recommended repairs. They always let me know when to expect my car as well as when I would be next updated. I've come to Bud Adams/Adams Autoworx with all my major car needs for the four years since moving to the bay area, and they always do a great job!

by - Verified Customer October 23, 2017

Expert service. Excellent Job.

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by - Verified Customer October 20, 2017

Great experience with my Honda service and repairs! Very friendly staff.

by - Verified Customer October 19, 2017

Great Service, the car was fixed correctly the first time!

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by - Verified Customer October 19, 2017

Thanks

by - Verified Customer October 17, 2017

This shop is top knotch, very professional & extremely knowledgeable. Everything you would want out of a repair shop that you can trust your vehicle with!

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by - Verified Customer October 12, 2017

Short and to the point.

by - Verified Customer October 10, 2017

Becky and Ben did great job to answer all my
questions and car is running great !!!!

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by - Verified Customer October 09, 2017

Good work and friendly office staff

by - Verified Customer October 05, 2017

I've got an 89 they did well there are a couple of little things but tbey had asked me to look out for anyrhing and get back to them unfortunately it hot the fan at my house so I have not gotten hooked up with them buy will probably tomorrow unless more hits the fan i have had nothing but great experiences with these people only reason I gave them a 10 is because you had no 20s

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by - Verified Customer October 05, 2017

Pricey repairs, but staff is professional and mechanics are thorough.

by - Verified Customer October 05, 2017

It's always a pleasure when taking my car to autoworx . The staff there is very knowledgeable about all makes and models of cars and always have have no problems answering any of my questions . Totally recommend this shop to anyone looking for quality work !

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by - Verified Customer October 04, 2017

Very good.

by - Verified Customer October 03, 2017

The price they quote was fair. The manager gave me different options and let me know the price of each one,

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by - Verified Customer October 03, 2017

Routine service was very good but wish spare tire pressure was included service...tire inflation light came on after driving for 15 minutes due to very low pressure in spare tire.

by - Verified Customer September 28, 2017

I was given two quotes when I had all four of my tires replaced. I was given a ride home while the work was done and picked when it was completed. Everyone is friendly and efficient. I am very happy with the care my car gets there.

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by - Verified Customer September 28, 2017

This was my first visit to Adam's Autoworx since CV Autohaus closed. It's somewhat nerve wracking hoping I made the right choice to leave my car with 212,000 miles with a repair shop I knew nothing about. The end results: I will be returning for my next service. Thank you Adam's Autoworx

by - Verified Customer September 27, 2017

Job well done .

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by - Verified Customer September 27, 2017

I would, and have, recommended Bud Adams to friends and colleagues.

by - Verified Customer September 27, 2017

Ratings based on multiple visits with different cars over the past months.

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by - Verified Customer September 24, 2017

Every thing was fine/

by - Verified Customer September 19, 2017

I recommend Adams Autoworx for their expertise, efficiency and client friendliness.

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by - Verified Customer September 17, 2017

great service

by - Verified Customer September 17, 2017

Everyone was helpful, courteous and professional..

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by - Verified Customer September 15, 2017

This was the first time I took my car to Adams Autoworx as I was a loyal customer of Autohaus. The staff I dealt with could not have been nicer or more helpful including Bud.

by - Verified Customer September 14, 2017

Everything handles with high professionlism

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by - Verified Customer September 14, 2017

Intermittent issues are hardest to diagnose. Took two tries but I think we have it fixed. AC working as it should.

by - Verified Customer September 14, 2017

We are long time customers and have always received excellent customer service. We would highly recommend Adams Autoworx to anyone.

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by - Verified Customer September 13, 2017

Becky was very professional thanks

by - Verified Customer September 13, 2017

Good shop and office staff

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by - Verified Customer September 13, 2017

Thnx!

by - Verified Customer September 13, 2017

Pretty good experience overall. Will come back thanks

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by - Verified Customer September 11, 2017

We're satisfied.

by - Verified Customer September 11, 2017

I have been a customer for many years

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by - Verified Customer September 10, 2017

The shop explained work that needed to be done to the vehicle, and helped me make the best determination on how to proceed, instead of overselling.

by - Verified Customer September 10, 2017

Melissa was professional, respectful and informative. The shop is great!

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by - Verified Customer September 08, 2017

BILL IS A GOOD SALESMAN. THE QUESTIONS THAT WHERE ASKED IN THE QUESTION BOXES DOES NOT PERTAIN TO ME SINCE I WOULDN'T KNOW IF IT WAS DONE RIGHT OR NOT. I HOPE IT WAS DONE CORRECTLY SINCE I PUT MY FAITH AND MY PAYCHECK INTO ADAMS AUTOWORX.

by - Verified Customer September 07, 2017

Great

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by - Verified Customer September 07, 2017

the diagnosis was very pricey and the parts while OEM Honda parts, the job could have cost me a lot less by using aftermarket parts
I am sorry that they are so expensive. wont go back.

by - Verified Customer September 06, 2017

After having my car serviced I had to make a one day trip to Sacramento. I could tell while driving that my car handled better. Thank you for your work!

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by - Verified Customer September 06, 2017

Great

by - Verified Customer September 05, 2017

oil change, check AC and brake job. Over $1100.00 dollars and a day in 1/2 to do OUCH!

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by - Verified Customer September 04, 2017

great

by - Verified Customer September 04, 2017

CAR BROUGHT IN FOR OIL CHANGE ALL WENT WELL.

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by - Verified Customer August 31, 2017

Great response and service

by - Verified Customer August 30, 2017

Great first experience for a repair facility.

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by - Verified Customer August 30, 2017

Very accommodating with a friendly office staff and knowledgeable mechanics. It was my first time at this shop and will definitely return.

by - Verified Customer August 30, 2017

Adams Autoworx provided good and friendly service.

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by - Verified Customer August 30, 2017

Dear Bill, When removing and installing tires during the break job, technician failed to notice a damaged lug nut that was reinstalled onto the vehicle. Only after going to Costco to replace tires was this noticed. Autoworx could improve on paying attention to such details. Thanks. Ron Squiers

by - Verified Customer August 30, 2017

I have been a loyal customer for 12 years. They treat me like 'family'. They are very honest and professional. I highly recommend them. I have been blessed by God, to have them in my moments of need:)

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by - Verified Customer August 29, 2017

ok experience

by - Verified Customer August 29, 2017

They said my shocks/drugs were leaking, even though they were replaced last year by the previous owner. They were supposed to call me back after they looked into it, but never got a call back. Had someone else look at the struts, and there was no leak. I felt like they were trying to sell me something that I didn't need.

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by - Verified Customer August 29, 2017

Always great employees and exceptional customer service. That's why I return.

by - Verified Customer August 28, 2017

Although the work took longer than expected, the employees at Adams Autoworx are extremely friendly and courteous and, despite the pressure of jobs to be done, are always in good spirits.

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by - Verified Customer August 28, 2017

Very pleased

by - Verified Customer August 25, 2017

Friendly customer service

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by - Verified Customer August 24, 2017

I was glad my mechanic from cv autohaus was still there because I trust him. Cost was higher than I expected

by - Verified Customer August 24, 2017

First time in the new shop. Everything went smoothely

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by - Verified Customer May 31, 2017

This is my first experience at the shop. I will return when future work on the Ford Ranger is needed.

by - Verified Customer May 31, 2017

Bud Adams, now Autoworks, thank you. My first phone call, to my first greeting riding with the tow. Difficult experience having my car stolen, found and then navigating through repairs. Thank you all for your care, professionalism and kindness. I hope I don't have to see you for a while, but knowing you're there, when needed and seem to appreciate your new customers as much as you do for your regulars. Beep beep.

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by - Verified Customer May 25, 2017

Rare and excellent service

by - Verified Customer May 18, 2017

Efficient service; warm reception, positive attitude.

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by - Verified Customer May 17, 2017

I had my transmission replaced. Becky was very helpful talking to the insurance companies for me and did whatever she could to make sure I got the lowest price possible. Everything was explained thoroughly. I got many updates always knew what was going on. Overall, great experience.

by - Verified Customer May 10, 2017

Service was excellent. I will definitely return for future services.

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by - Verified Customer May 04, 2017

Outstanding job!

by - Verified Customer May 04, 2017

My car is old with a lot of mileage and a great engine. But, it's time to start saving for a younger used car with lower miles. The shop team willingly informs me of the repairs that will keep me safe on the road and when it's time to let my baby go for a newer used car model. I'm glad to be a part of the family of Adam's clients.

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by - Verified Customer April 19, 2017

I brought my new purchase of a used vehicle to just have them do a quick diagnosis and they were very helpful at letting me know what further needed to be done.

by - Verified Customer April 17, 2017

I learned about Bud Adams from my step-dad and I drive from Alameda to Castro Valley to take my care there. They do the best work, have the best ethics and are incredibly reliable.

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by - Verified Customer April 16, 2017

All was good.

by - Verified Customer April 16, 2017

Always a good experience

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by - Verified Customer April 12, 2017

My husband and I are pleased

by - Verified Customer April 12, 2017

My initial visit was for a diagnostic check of my vehicle because it was failing smog tests. I was getting a couple of error codes which seem to be fixed by the replacement of the purge valve. However, paying $150 dollars for a diagnostic check I expected some kind of printout as to what was going on with my vehicle. They did fix the main problem that I reported having but I am still failing smog tests and among other things the tester told me that my car is getting a communication error when connecting to the state's computer and that could possible be my vehicles computer. I would have thought a diagnostic check would have caught that.

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by - Verified Customer April 05, 2017

Great so far!

by - Verified Customer April 05, 2017

Nice service

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by - Verified Customer April 03, 2017

Awesome as usual. Very fair and respectful.

by - Verified Customer April 02, 2017

Fantastic!

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by - Verified Customer March 30, 2017

Very good first experience as I mentioned in my survey last wee. Becky was extremely helpfull

by - Verified Customer March 30, 2017

Work was postponed this visit...

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by - Verified Customer March 28, 2017

Thanks!

by - Verified Customer March 27, 2017

I usually go to Audi dealership; not anymore.
My baby Audi has found a new car repair shop

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by - Verified Customer March 20, 2017

I will try to go back for service if needed

by - Verified Customer March 16, 2017

Excellent customer service. Highly recommend.

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by - Verified Customer March 16, 2017

Back interior of car had dirt marks in it as if men had been working in it. If possible try and keep interior clean when working on vehicle. Other than that the vehicle feels fine. Husband noticed tire pressure went down as of last weekend. We are monitoring it in case there is any tire issues. Very happy otherwise.

by - Verified Customer March 14, 2017

The entire staff is wonderful and the work they do is excellent!

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by - Verified Customer March 13, 2017

The only thing that bothered me was that I had an appointment and they didn't call me with the recommended repairs until 2 1/2 hours later, so I had to wait another 2 1/2 hours. A long day when there isn't much to do near the repair shop.

by - Verified Customer March 09, 2017

Car's running great now! Hopefully it ei stay like this for quite a few more miles.

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by - Verified Customer February 26, 2017

i really appreciated the advice about my car. They were patient and let me take a few days to decide what direction I was going to go.

by - Verified Customer February 24, 2017

Bill was knowledgeable and friendly and got the part I needed and turned my repair around in less than 24 hours.

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by - Verified Customer February 19, 2017

I had my 90k mile service. All looks good. I wish you could reinstitute the car wash again since we are no longer in a drought.
- Kathleen Fuller

by - Verified Customer February 14, 2017

good job!!

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by - Verified Customer February 13, 2017

It was a very friendly and warm feeling experiance with great work.

by - Verified Customer February 09, 2017

'OUTSTANDING' KNOWLEDGEABLE' etc..and most of all understood my needs. You have an Excellent, Friendly Staff, especially the front desk. Melissa Brunson. Thanks a Million!

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by - Verified Customer February 07, 2017

They were very kind and helpful!

by - Verified Customer February 01, 2017

I love your garage!

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by - Verified Customer February 01, 2017

I am happy with the work done on my old car. I think the price was just a little high but so far so good. Would I go back? Yes. Thank you Bud Adams and to your staff. The ladies in the office are very nice.

by - Verified Customer January 24, 2017

2 Thumbs Up!

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by - Verified Customer January 17, 2017

Great service; not sure how the prices compare to other shops.

by - Verified Customer January 16, 2017

Welcoming and friendly staff.

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by - Verified Customer January 12, 2017

Very honest and appreciated the upfront diagnostic and work performed

by - Verified Customer January 12, 2017

Excellent

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by - Verified Customer January 11, 2017

Great shop

by - Verified Customer January 09, 2017

He had a hard time understanding we wanted to keep our car. But his work and knowledge was great.

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by - Verified Customer January 05, 2017

Knowledgeable and efficient

by - Verified Customer January 05, 2017

1st time, Great!

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by - Verified Customer December 29, 2016

A pleasure!

Reply from Adams Autoworx – by BudAdamsAuto January 12, 2017

Thank you for letting us serve you.

by - Verified Customer December 29, 2016

Bill Adams and Becky at the front desk helped and coordinated all the work and repairs done on my mom's car. They were prompt, professional and very communicative. I will certainly go back to them in the future.

Reply from Adams Autoworx – by BudAdamsAuto January 12, 2017

Sonia,

Thanks for letting us serve you!

Blessings..bill

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by - Verified Customer December 27, 2016

Very friendly professional service.

Reply from Adams Autoworx – by BudAdamsAuto January 12, 2017

Thanks Felix. We look forward to serving you in the future and getting a 5 star out of you!

bill

by - Verified Customer December 18, 2016

Battery replacement. Fast and efficient service.

Reply from Adams Autoworx – by BudAdamsAuto January 12, 2017

Thanks Toiya...

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by - Verified Customer December 13, 2016

Great place to go. Easy, honest, competent. They couldn't do a certain adjustment due to not having the new specs for my car so they gave their best shot and didn't charge for the extra work. Going there tomorrow again with my wife's car. Thx Becky :)

Reply from Adams Autoworx – by BudAdamsAuto January 12, 2017

Thanks Dennis. Merry Christmas!

bill

by - Verified Customer December 08, 2016

Friendly and professional service.

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by - Verified Customer December 08, 2016

The crew did an excellent job of communicating the scope and expected timelines.

by - Verified Customer December 07, 2016

Very nice!

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by - Verified Customer November 22, 2016

Good customer service.

by - Verified Customer November 22, 2016

They are friendly and helpful without being pushy. They are always honest and done on time.

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by - Verified Customer November 13, 2016

Good job, thanks.

by - Verified Customer November 13, 2016

Very good

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by - Verified Customer November 10, 2016

Skilled, fair and reliable. Great customer service. Quality work, though a bit on the pricey side.

by - Verified Customer November 10, 2016

good job and very nice employees

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by - Verified Customer November 10, 2016

thank you good job!!!!

by - Verified Customer November 09, 2016

Bud Adams Auto Repair shares the condition of your vehicle without any sugar coating, and it's all with safety in mind. They DO NOT want you to be THAT person on the side of the road so be sure to listen and consider what they share with you about your vehicle.

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by - Verified Customer November 02, 2016

Glad to find this alternative to dealer shops. Work is great, price is better.

by - Verified Customer October 23, 2016

Oil change and front suspension inspection. No damage, advised to get an alignment.

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by - Verified Customer September 29, 2016

I was pleased with the work Bud Adams Auto Repair did on my car, the rental car they covered, and the cost of the repair. Although no one likes to pay for car repairs, the final cost came in lower than the estimate. I was also pleased with their courtesy toward me.

by - Verified Customer September 19, 2016

Great local shop. Certainly will return.

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by - Verified Customer September 14, 2016

Bill said his auto shop has great mechanics; I have an old car & a couple of dashboard lights come on here and there; Bill didn't see the lights come on & can't find anything wrong with my mobile; if there's nothing wrong, then why do the dashboard lights come on?

by - Verified Customer August 25, 2016

great shop

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by August 18, 2016

Great job.

by - Verified Customer August 11, 2016

When I called to arrange and appointment for my mom's car, I was treated with great customer service and detailed explanation of what the car needed, what was recommended. It was a pleasant experience and really brought confidence in the service being provided

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by July 24, 2016

Courteous, professional service.

by - Verified Customer July 21, 2016

The young lady and the owner were very nice and professional they explained everything very well I would definitely go there again.

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by - Verified Customer July 18, 2016

Friendly fast and efficient service

by - Verified Customer July 11, 2016

Bud Adams guys replaced the door handles and lock system on my explorer so we could leave on vacation. So happy with their performance!

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by - Verified Customer July 11, 2016

Heard about these guys on the radio 1100 am. Decided to drive up to Castro Valley to see what they provide. They are very knowledgeable. Fair pricing. Done at a reasonable time. Shows you all the tidbits of what was done and what needs to be done if anything. Much appreciated.

by July 07, 2016

Friendly

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by - Verified Customer July 05, 2016

Friendly; complete explanations. Provided pick-up and deliver service.

by - Verified Customer June 23, 2016

Misdiagnosis: I brought my 1993 Ford Ranger in for over-heating, and suggested to the service writer and mechanic I suspect the Thermostat is bad, because one of the radiator hoses was cool to the touch, thermostat wasn't opening and closing. Service writer and Mechanic suggested to test cooling system to assure it was the thermostat and not something else. I agreed to have the system tested. After the system was tested, their results: no leaks other than a small leak at the pressure cap, exhaust tested good, (which in my mind means head gasket is good) and mechanic claims thermostat was working properly, but truck was still overheating on test drive. Mechanics conclusion - I must have a cracked head gasket due to the age 1993 Ford Ranger and mileage 175,600 miles. Mechanic suggested to replace the Engine, he said he can find an engine for this model easily.....I told him there was no-way I was going to replace engine for such an old truck. At the end of the day I told him to Replace the Thermostat anyway, because I was sure that was the problem!.......Next day thermostat was changed, and lo and behold, that was the fix, my truck no longer over-heats. After enduring all the stress of hearing my head gasket is cracked and I need to replace my engine, but in my mind I was thinking I would need to buy a new vehicle (something I couldn't afford at this time). After the misdiagnosed test and the thermostat changed on my request, I ended up paying over 200 dollars , for something I already knew what the fix was in the first place......... Thank goodness it was just the thermostat. The Mechanic apologized and Staff was friendly, but I will not be coming back!

Reply from Adams Autoworx – by BudAdamsAuto January 12, 2017

Linda,

I understand your stress, please let me help you understand the process of diagnosis and repair.

Your vehicle was presented with no coolant in it, and testing was inconclusive. We gave you the opportunity to change the thermostat without knowing if there would be additional work required up to replacement of the engine which would have cost more than the vehicle was worth.

I am glad to know you vehicle is running well and wish to offer you a
FREE OIL CHANGE and MINOR SERVICE for your troubles.

Blessings...bill adams

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by June 23, 2016

Pleasant to deal with, timely and explained clearly what had been done to fix the issue with my car

by - Verified Customer June 22, 2016

Extremely helpful and friendly staff, prompt attention to my car. Highly recommend!

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by - Verified Customer June 20, 2016

Excellent service, honest and the people are great

by - Verified Customer June 16, 2016

Could not have been a better experience, they do good work and are very pleasant to do business with.

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by - Verified Customer June 13, 2016

Pleasant and cognizant of my needs. Made recommendations on the workflow strategy to take and to inform me of findings before proceeding to the next operation.

by - Verified Customer June 02, 2016

Courteous staff, fast service, complete diagnostic review with pricing for items to be done in the future. Excellent!

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by June 01, 2016

I waited,work done in a timely manner.

by - Verified Customer May 30, 2016

Great neighborhood shop, easy in easy out, quick and fair prices.

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by - Verified Customer May 19, 2016

Personable and efficient.

by May 06, 2016

Excellent!

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by - Verified Customer April 20, 2016

They did a good job but the price was way too high.

by - Verified Customer April 19, 2016

Good service.

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by - Verified Customer April 19, 2016

They were very honest, thorough and reasonable.

by - Verified Customer April 18, 2016

Personable, honest and helpful.

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by April 18, 2016

Had my truck inspected for a steering noise. I received a verbal quote for Bill Adams for $1500.00 but could not get a written quote after several attempts. I took my truck to another shop and got a quote for $700.00. So, I had the other shop make the repairs and truck is working great.

by - Verified Customer April 17, 2016

I am a happy customer.

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by April 14, 2016

I have a good relationship with them.

by - Verified Customer April 13, 2016

They are close by, very friendly and I don't feel like I'm getting ripped off.

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by - Verified Customer April 13, 2016

Excellent, speedy service and great knowledge.

by - Verified Customer April 10, 2016

Service at a fair price - the workers exhibit integrity and friendliness.

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by - Verified Customer April 06, 2016

They are always professional, thorough and friendly.

by - Verified Customer April 05, 2016

Great service and they kept me informed of the process.

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by - Verified Customer April 05, 2016

Service was provided as requested, on time and for the price quoted.

by - Verified Customer April 04, 2016

The staff is friendly, efficient, and takes time to explain the services.

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by - Verified Customer March 30, 2016

Good and dependable service.

by - Verified Customer March 27, 2016

Work quality is excellent; prices are fair.

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by March 27, 2016

Everyone was friendly and they took care of us quickly.

by - Verified Customer March 10, 2016

I still learning your shop, and hoping my trust isn't missed place.

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by - Verified Customer March 10, 2016

Friendly competent service.

by - Verified Customer March 08, 2016

I trust the work at this shop and I'm charge at a reasonable rate!

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by - Verified Customer March 03, 2016

I trust Bill and his team with my car and its diagnosis and appreciate the customer service at the shop. I just wish they were open later on Saturdays :)

by - Verified Customer March 03, 2016

Excellent customer service, quality & timely service provided.

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by - Verified Customer March 01, 2016

Excellent service.

by - Verified Customer February 29, 2016

Bud's is always reliable and available and reasonable, not to mention friendly and nearby. Couldn't ask for more.

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by - Verified Customer February 29, 2016

I like the helpfulness and friendliness of staff, quality of repair work; explanation of work needed and costs; it was expensive but I think that is just expected to do auto repair.

by - Verified Customer February 24, 2016

The staff was efficient and performed the 2 tasks I needed on my Explorer. Work was done in one day and has been working as it should.

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by - Verified Customer February 24, 2016

They were honest and provided a high level of customer service.

by - Verified Customer February 23, 2016

I have gone to a few shops in the past. An I have gotten poor service. I would have the same problem when leaving the auto shop it would be wasted money. Not like Bud Adams. I know with Bud Adams I can sleep better at night cause they fix the problems.

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by - Verified Customer February 17, 2016

Bud Adams is an excellent auto repair shop. Office staff are very knowledgeable and mechanics know their business.

by February 17, 2016

Nice people but attention to details sometimes lacking.

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by - Verified Customer February 16, 2016

Awesome service and my car runs great now!

by February 14, 2016

I was hoping they would resolve my other issue.

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by - Verified Customer January 29, 2016

Bill was very honest with me. Told me what he was doing and the main thing was that he wasn't will to charge me for small items and repairs I didn't need. He simply told me the car was fine, nothing needs to be done.

by - Verified Customer January 28, 2016

Always straight up, and great service.

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by - Verified Customer January 07, 2016

Very nice group of people! Good mechanics.

by - Verified Customer January 07, 2016

Longtime relationship which has developed confidence in the quality and timeliness of the repairs, plus trust in the individuals behind them.

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by November 06, 2015

They provided an honest assessment of my car's needs.

by - Verified Customer October 23, 2015

Very prompt, good and generous.

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by - Verified Customer October 15, 2015

Friendly people, great service, timely repair.

by - Verified Customer October 05, 2015

Outstanding service at a fair and honest price.

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by - Verified Customer October 01, 2015

I can TRUST them to do right by me as a woman and take good care of my vehicles.

by - Verified Customer October 01, 2015

They are simply the best!

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by - Verified Customer September 29, 2015

Under budget and friendly staff.

by - Verified Customer September 28, 2015

They are honest and it's good work.

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by - Verified Customer September 27, 2015

The best work and most honest diagnostics.

by - Verified Customer September 24, 2015

They know what they are talking about and they make things simple so it is understandable.

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by - Verified Customer September 24, 2015

Great service, timely, trustworthy.

by - Verified Customer September 24, 2015

They performed service as requested, provided good communication, and fixed issue that other shop did not find.

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by - Verified Customer September 22, 2015

GOOD SERVICE.

by - Verified Customer September 20, 2015

Good service with a personal touch. Explanations that are easy to understand and make sense.

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by September 17, 2015

Friendly, reliable, and they always go the extra mile (forgive the pun).

by - Verified Customer September 15, 2015

I felt that you should have applied the diagnostic charge towards the repair cost.

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by - Verified Customer September 02, 2015

Excellent diagnostics and service. Friendly and helpful staff.

by - Verified Customer August 16, 2015

Excellent mechanical and customer service.

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by - Verified Customer August 09, 2015

Prompt service.

by - Verified Customer July 23, 2015

Great service great pricing.

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by - Verified Customer May 21, 2015

They are friendly and they know their stuff. They know what they are talking about. I would take my car to place I can trust.

by - Verified Customer May 20, 2015

Service is done well and in a timely manner for a fair price.

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by - Verified Customer May 20, 2015

Great service. Truck runs like it was brand new.

by - Verified Customer May 19, 2015

They knew that I had to wait for my car and they were fast and very thorough.

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by May 14, 2015

They are very nice. They fix my car well, they are honest and they get the work done quickly. They are available on Saturdays, they are fair people that charge fair prices.

by - Verified Customer May 13, 2015

They were good and they were friendly. They were fast and they did what they said they were going to.

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by May 11, 2015

They did a great job! On time!

by May 06, 2015

They do an excellent job. They fixed the car first time around. Their customer service is nice. They answer the phones, call you back, and they smile.

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by April 30, 2015

I like everything about them and there isn't anything I can think of them needing to change.

by - Verified Customer April 29, 2015

They are very good with customer service. They also communicate your options regarding repair and maintenance very well.

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by April 26, 2015

They did a good service on my cars and truck. It's just a good service. They're nice people. They always treat me nice.

by April 21, 2015

8 is pretty high in my opinion. When I bring in my truck it is about 3 or 4 days that they have it, not a 2 to 3 day turn around.

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by April 15, 2015

I trust them. They have done me well price wise. They haven't ripped me off or lied to me. They have answered all of my questions and have done good work.

by - Verified Customer April 14, 2015

They were extremely through in everything in the repair process. They were thoughtful and treated us well in keeping us updated. Excellent customer service!

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by April 10, 2015

We always get good service from caring people. It is a friendly business and the people servicing our car have the expertise to keep my car running.

by - Verified Customer April 07, 2015

Satisfied with service and customer service.

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by March 28, 2015

They do good service, and they know what they are talking about.

by - Verified Customer March 18, 2015

Good service and nice people.

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by - Verified Customer March 12, 2015

Honest people. They don't try to cheat you. They give you a quote, if it goes under that quote then it is what you get. I like the people. They're great people.

by - Verified Customer March 11, 2015

They perform their service to the expectations of the customer, they are conveniently located and I feel that they provide friendly, personable and local services.

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by - Verified Customer March 10, 2015

The work they do and the way they do it. They are very efficient. When I bring my car in they tell me if they find something else. They are very thorough. The quality of the work is fantastic. I have never had a problem with anything that they have done for me.

by - Verified Customer February 28, 2015

I am a single person and it is very important to me to have people I can trust when I have car problems. At Bud Adams they are honest and they don't try to talk you into something that isn't necessary. That means a lot to me. People I can believe in.

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by - Verified Customer February 24, 2015

I have been taking my cars there for the last few years and I am very satisfied with his work. My cars are running. He just seems to work with us. He sent of the ladies in the office to get the carseat for us. He does little things for us. He also has enterprise rentals available.

by - Verified Customer February 22, 2015

We feel they are competent and trustworthy!

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by - Verified Customer February 19, 2015

Very professional, and good listeners. Much less expensive than the dealer, too!

9 verified customers did not leave comments but provided these ratings:
by Christa, Edward
by David, Barbara, Brian, Joan
by DeAnna, Maria
by Niekia

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
95

Bud Adams Auto Repair was established in 2002 and has been providing Castro Valley and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “fantastic”, “trustworthy”, and “professional”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • ASCCA
  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Your Dealership Alternative!

Bud Adams Automotive provides the best quality service in Castro Valley auto repair to meet the needs of the customer and give them peace of mind when doing business with us. We believe we do that by treating our customers like they are part of our own family. We first seek to understand our client's automotive needs prior to offering solutions. Our aim is to partner with our clients to provide the best Castro Valley auto repair and service possible.

Our excellent team of highly trained, certified and professional technicians works hard to get you back on the road as soon as possible. We are ASE certified and continually update our skills to provide you with the highest quality of service.

We are a modern repair facility. We use the latest computer hardware and software to diagnose your vehicle. We work on virtually all makes and models, American, Japanese, German and Korean.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
+ More

Map
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