Q: Acura Radio***Please Help on 1996 Acura RL

Rookie cbe0621eac06868b3efe0d8d1d3611e23c60d3114864ea2ec19a68cfbd3eebab
Ok, I was told by the Acura dealership that after my battery was replaced and my stereo did not work that the stereo would have to be pulled to get the serial #,So I did that but now the code seems not to work.The radio was working fine but now they are saying it may be something wrong with the radio because the code is not taking.I find this hard to believe.The car was rarely driven for the past year and now the radio just went kaput??? Does anyone relate to this or have a possible solution to this problem ?? I NOW know that whwn u replace a battery in this car it shuts the whole stereo down and I think this is pretty ridiculous!!! Can ANYONE possibly help with this?? Any suggestions would be GREAT.I can push the 1 & 6 simultaneously and it comes up with the word CODE E on the front panel and the light and security red light works!!
(2) Answers
The radio code should work if Acura have removed the radio and cross referenced the security code. The stereo in that car is great perhaps check out the link below.
call them see how much they think it would cost to fix your radio.
the code is under the ashtray insert. I was told to pull my radio too by acura dealer to get the code...thank goodness I didnt listen and asked some other folks...they told me that if I pulled it I would have the problem your having. Good luck