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Action Auto Services

(224) 333-2627
31 Verified Reviews
actionautservices.com@hotmail.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm

ADDRESS

648 E Northwest Hwy
Palatine, IL 60074 USA

AUTO REPAIR EXPERIENCE

  • Ira Kosova, Owner
  • Established 1996
  • 2 Auto Repair Mechanics on Staff
  • 45 Years of Car Repair Experience

Action Auto Services Reviews

OVERALL RATING

31 Verified Reviews
5 stars
(23)
4 stars
(4)
3 stars
(2)
2 stars
(2)
1 star
(0)
by - Verified Customer September 06, 2017

Explained everything. Called with updates often.

by - Verified Customer August 09, 2017

These folks have taken good care of me for the past year.

by - Verified Customer June 11, 2017

I am very pleased with the service at the shop and plan to go back very soon

by - Verified Customer April 12, 2017

I was very pleased about my experience at Action Auto. I would truly recommend them to anyone that I come in contact with, which is quite a few people. I really appreciate good customer service. Thank you for the survey and allowing me to express my views. Coach Mike Byrd

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by - Verified Customer March 26, 2017

Always friendly, professional, and wants customer to be satisfied.

by - Verified Customer February 02, 2017

The owner is honest and conservative with the work recommendations; always looking to explain fully what is being done and why. Even drew my wife a picture one time!

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by - Verified Customer January 26, 2017

Excellent work & very polite!!

by - Verified Customer January 12, 2017

Repair was head gaskets, and there were unforeseen items that led to the vehicle not being completed on time. Great job done

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by - Verified Customer January 05, 2017

I went in to have the capability added so I could start and lock/unlock my car via my cellphone. My experience was great and I trust the people at Action to do a wonderful job as always. I will definitely be back again.

by - Verified Customer December 12, 2016

Good!

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by - Verified Customer March 14, 2016

They were fast, friendly, and accurate.

by - Verified Customer March 08, 2016

It is very good service. It is very good quality of work. They have reasonable prices. They are very knowledgeable. The service was quick. They were able to fix what I needed fixed very quickly.

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by - Verified Customer February 29, 2016

They got me in quick and they got me out fast.

by - Verified Customer February 29, 2016

I think it was good always, different people have different opinions, they don't have the same experience.

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by - Verified Customer February 21, 2016

Excellent service. It was done when it was supposed to be done. There was a little bit of and issue afterwards and the follow up was good.

by - Verified Customer February 16, 2016

I am thoroughly satisfied with the services.

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by February 09, 2016

I like the service and they were friendly.

by February 08, 2016

They are good people, the price is right, reliable people, honest. They are score shooters. You trust the guys, they do a good job, trustworthy. They live up to their promise, as far as a price, and their work done.

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by - Verified Customer January 26, 2016

I was very happy with the work they did. It seems to be a very trustworthy place to go.

by - Verified Customer January 19, 2016

They didn't really do anything. I had to go to a different place after. They are nice guys though. I had to pay more money because they didn't fix it right.

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by - Verified Customer January 18, 2016

They get my car done quickly and efficiently for a good price. I know I can trust them with necessary work and they also suggest what I need to do next or what I might need to do. They are very close to my house. Very convenient. The last time I brought my car I had to drive it there. It is only like a mile away from my house. It is convenient because it is close.

by - Verified Customer January 10, 2016

The service was not that great. When I asked them questions they just danced around it.

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by January 05, 2016

I like the integrity of the service.

by January 01, 2016

I think they did a pretty good job. They fixed the problem.

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by - Verified Customer December 08, 2015

I like their honesty. They did a nice job. They are upfront about what they are going to do and how much it is going to cost.

by - Verified Customer December 01, 2015

I was very pleased with my service and the results on my vehicle.

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by - Verified Customer November 11, 2015

They did the job right. They gave me an estimate of what needed to be done. They only pointed out what needed attention immediately.

by - Verified Customer October 18, 2015

I went to three different places and they did the job wrong. They found out what was wrong and fixed it. They were the only place who could figure it out including the dealer.

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by October 12, 2015

They were very personable. They helped me work out some problems that I had and come up with good solutions.

by September 13, 2015

The service was excellent. It went beyond my expectations. They are the best.

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by - Verified Customer September 13, 2015

Good customer service. Quality work.


RepairPal Scorecard
91
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
95

Action Auto Services was established in 1996 and has been providing Palatine and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “excellent”, “friendly”, “accurate”, “knowledgeable”, and “honest”. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Action Auto Services
Wont start
make sure you have power to the starter, also check the relay in the fuse box. If you have power to the starter and it does not engage the next step would be to see if the starter solenoid is getting power when the key is turned on. If you have power than it is likely the starter. If you do not have power you need to trace the wire with a wiring diagram.
the lights and radio come on, but car wont...
you might want to have the starter checked out. If you have someone who can turn the key to start and you can tap the starter it might start, however the starter will need to be replaced.

My car seems to skip when i drive. It jerks.
the oil pressure light comes on when the oil sensor detects low oil pressure throughout the engine. I may just be a oil pressure switch, however it also could be failure of a oil pump or clogged system. You should immediately check your oil and have it checked out. We would be happy to assist you just let us know.

Ira
Action Auto Services Inc
648 E Northwest Hwy
Palatine, IL
224-801-6094
I have gotten my fuse box checked.
The first thing I would do is check for power . You should check all your fuses and replace any blown fuse.

Ira
Action Auto Services Inc
also when driving at slow speeds when i ta...
It might be a speed sensor, You should have this checked because not only does it operate the signal for the speedometer, It also has information that the computer needs to operate the car. We would be happy to assist you.

give us a call Action Auto Services
224-801-6094
My driver's door window won't open...
You might have a shorted power window switch. We would have to check it out and see if it is the master switch on the drivers door or the individual switch on the door. There are other electrical areas which should be checked to find the problem. Give us a call and set up a time and we can diagnose the problem.

Ira
Action Auto Services Inc
224-801-6094
My alarm fob opens the trunk. The valet sw...
does your trunk open with the key, or Key fob, Do you have a separate alarm or remote start key fob? We would be happy to check it out for you. We do extensive electrical and computer repair . Let us know if we can help
Action Auto Services Inc
224-801-6094
IK
My entire radio panel is dead and nothing ...
you might have to re enter the radio code. If you bought the car new it should be with your owners books. If you did not purchase it new you will need to call ford and get the number from them. You will need to give them your VIN number which is located on a sticker on the inside drivers door, or on the dash on the drivers side windshield. If there is no code we would be happy to look at it for you. Just give us a call,
Ira
Action Auto Repair inc 224-801-6094

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