Close

Action Auto Repair

(623) 300-1325
306 Verified Reviews
tom@actionautorepairaz.com

HOURS
07:00
17:00
http://purl.org/goodrelations/v1#Monday
07:00
17:00
http://purl.org/goodrelations/v1#Tuesday
07:00
17:00
http://purl.org/goodrelations/v1#Wednesday
07:00
17:00
http://purl.org/goodrelations/v1#Thursday
07:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:00pm
S
Closed

ADDRESS

2618 W Deer Valley Rd
Phoenix, AZ 85027 USA

AUTO REPAIR EXPERIENCE

  • Thomas O'Kane, Owner
  • Established 1996
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 68 Years of Car Repair Experience

Action Auto Repair Reviews

OVERALL RATING

306 Verified Reviews
5 stars
(221)
4 stars
(62)
3 stars
(13)
2 stars
(4)
1 star
(6)
by - Verified Customer November 07, 2017

Job was scheduled and completed on time.

by - Verified Customer November 07, 2017

This was my first visit, and I was very pleased. The service men were very courteous and respectful and answered my questions. Thank you for a great experience!

by - Verified Customer November 06, 2017

Joe and Darren were welcoming and helpful.

by - Verified Customer November 06, 2017

Honest up front friendly

+ Show more reviews
by - Verified Customer November 02, 2017

Very impressed with the shop and staff

by - Verified Customer November 02, 2017

Very friendly and I will be a return customer and refer others

+ Show more reviews
by - Verified Customer November 01, 2017

Always get good service. Great to have ride to work also.

by - Verified Customer October 31, 2017

I find $125 hour crazy pricing to fix a car. You would have thought the mechanic went to law school.

+ Show more reviews
by - Verified Customer October 30, 2017

Great job I will recommend you

by - Verified Customer October 26, 2017

I have felt very comfortable with all the managers and techs at Action. I had an emergency late in the day on a Friday and they immediately helped me out.

+ Show more reviews
by - Verified Customer October 26, 2017

We appreciate the staff. They are respectful, knowledgeable, and trustworthy.

by - Verified Customer October 25, 2017

Easy to interact with. Explanation of service given. Costs itemized.

+ Show more reviews
by - Verified Customer October 24, 2017

Good people. Fast repairs.

by - Verified Customer October 22, 2017

Excellent service and staff.

+ Show more reviews
by - Verified Customer October 22, 2017

Thanks

by - Verified Customer October 16, 2017

Honest mechanics are hard to come by so it is refreshing to find this business.

+ Show more reviews
by - Verified Customer October 16, 2017

Very much appreciate the expediency associated with getting the vheicle in and repaired!

by - Verified Customer October 16, 2017

Thanks. I'll be back.

+ Show more reviews
by - Verified Customer October 12, 2017

Satisfied with the service and staff.

by - Verified Customer October 11, 2017

Always helpful and great work done.

+ Show more reviews
by - Verified Customer October 10, 2017

I'm happy

by - Verified Customer October 09, 2017

Everyone was professional and courteous. Took me out to the garage to show me the issue and explain my options. The work was done quickly and correctly. They have two great programs..bring canned goods for the food bank and get $10.00 off, and a frequent customer card that gives a discount.

+ Show more reviews
by - Verified Customer October 05, 2017

my concerns were answered and explained clearly. The mechanic was detailed and courteous.

by - Verified Customer October 04, 2017

Love Joe, takes great care of me and my cars.

+ Show more reviews
by - Verified Customer October 02, 2017

I was not aware or authorized repair of oil gauge so was surprised of additional $200.00 charge when I picked up my truck.

by - Verified Customer September 28, 2017

Fair, friendly, honest

+ Show more reviews
by - Verified Customer September 28, 2017

Great

by - Verified Customer September 27, 2017

Very friendly and explained things so I could understand

+ Show more reviews
by - Verified Customer September 26, 2017

Good experience.

by - Verified Customer September 26, 2017

Friendly, competent, helpful.

+ Show more reviews
by - Verified Customer September 25, 2017

I liked the services

by - Verified Customer September 21, 2017

I took my car in for a standard oil change, and it was ready when the mechanics said it would be.

+ Show more reviews
by - Verified Customer September 21, 2017

Had a very positive experience. I will definitely be bringing my truck back for maintenance.

by - Verified Customer September 21, 2017

Oil change w/Mike. I followed him from his old shop to yours :)

+ Show more reviews
by - Verified Customer September 20, 2017

Wheel alignment on 2014 Toyota Camry done for an excellent price. Service manager explained the process and answered all my questions. Chose Action Auto Repair using Mark Salem's Recommended List. I'll go back for other work on my vehicles.

by - Verified Customer September 19, 2017

No complaints, good work.

+ Show more reviews
by - Verified Customer September 19, 2017

I have had a continual issue with a 'Drive Train Malfunction'. The BMW dealer 'fixed' it 3 times, but the problem continued. Action Auto found the issue and it cost me much less!

by - Verified Customer September 18, 2017

Best and most knowledgeable staff I have encountered at a shop, including the dealership

+ Show more reviews
by - Verified Customer September 17, 2017

Very knowledgeable and friendly staff! The shop is very clean and the repair was done correctand on time.

by - Verified Customer September 14, 2017

As always I am well satisfied

+ Show more reviews
by - Verified Customer September 14, 2017

everything was explained to me ,all questions answered.timely ,everyone at shop was very nice, shuttle services were an unexpected surprise

by - Verified Customer September 12, 2017

Great shop! Fair prices, quality work. Highly recommended!

+ Show more reviews
by - Verified Customer September 10, 2017

Very pleased with the service I received. I plan on being all my cars here.

by - Verified Customer September 06, 2017

Great experience.

+ Show more reviews
by - Verified Customer September 05, 2017

Joe Rocks!

by - Verified Customer September 05, 2017

I just had some diagnosis done. They got me in, diagnosed it quickly and got me out. I liked the shop and the people.

+ Show more reviews
by - Verified Customer August 29, 2017

Had a few issues, check engine light was on when car was picked up, washer cap gone, screw on mat under glove compartment, trunk deactivate button was pushed, under hood seal was left hanging off twice.

by - Verified Customer August 29, 2017

Alignment work fixed my handling problem. Price was as expected.

+ Show more reviews
by - Verified Customer August 21, 2017

Good experience. Will use again.

by - Verified Customer August 21, 2017

Good and honest.

+ Show more reviews
by - Verified Customer August 20, 2017

On several occasions, the service rep seemed annoyed when I asked for details regarding the repair. What parts are bad? How do you know? Things like that.

by - Verified Customer August 20, 2017

We needed a lot of repairs. They explained everything in terms I understood and helped form a game plan to tackle the most critical first so I could fix the vehicle over time.

+ Show more reviews
by - Verified Customer August 14, 2017

I liked their courtesy shuttle really helpful.

by - Verified Customer August 14, 2017

I was charged 40.88 per spark plug that I could buy for $12-15. The labor to change the cabin air filter was $55. I have changed this filter in 15 minutes before. These charges seem excessive

+ Show more reviews
by - Verified Customer August 10, 2017

This shop is top notch.

by - Verified Customer August 03, 2017

Staff is outstanding, great customer service. Unfortunately, I paid for the repair shop to 'scan' a Service Engine code that they couldn't fix. I ended up taking it to the dealership and paid again, feel like I should've taken it to the dealership in the first place..

+ Show more reviews
by - Verified Customer August 01, 2017

Very satisfied with work done. Very pleased with the work staff who explained everything they were doing.

by - Verified Customer July 31, 2017

Took my car in to have the air conditioning checked.

+ Show more reviews
by - Verified Customer July 31, 2017

Pleased with this shop.

by - Verified Customer July 27, 2017

I will continue to their repair services. They were specific about repair estimates/quotes, time frames and car was properly repaired. I would recommend them to anyone needing repair. Their BMW mechanic is awesome!

+ Show more reviews
by - Verified Customer July 25, 2017

Very good customer service! Also they included a courtesy vehicle. Also a three-year 36,000 mile warranty is included on their work!

by - Verified Customer July 20, 2017

The guys were awesome and treated me with respect. Couldn't ask for better customer service.

+ Show more reviews
by - Verified Customer July 19, 2017

Excellent service

by - Verified Customer July 18, 2017

Clear explanation of issue, very easy transaction.

+ Show more reviews
by - Verified Customer July 17, 2017

Verry honey shop. I am taking all my vehicles to them.

by - Verified Customer July 17, 2017

They are great with customer service and don't pressure you to do any services.

+ Show more reviews
by - Verified Customer July 17, 2017

Good honest service.

by - Verified Customer July 16, 2017

We have used this repair shop for many years and have always been treated with respect. They are the only ones we trust with our car and truck.

+ Show more reviews
by - Verified Customer July 16, 2017

They treat me like family.

by - Verified Customer July 11, 2017

Needed some repair and service work done on my Diesel pickup while I was traveling. They fit me in quickly and back on the road headed home. More than reasonably priced as well. Excellent shop

+ Show more reviews
by - Verified Customer July 06, 2017

excellent service & workmanship. Felt price for brake work was high, but they explained about the top quality parts. disappointed that they couldn't find the problem that I had to be towed for that very same day after repairs. wonderful that they paid for the tow however. I will continue to come here.

by - Verified Customer July 06, 2017

The visit was ok.

+ Show more reviews
by - Verified Customer July 05, 2017

Action Auto Repair repaired my SUV in the time promised, and for a price much lower than I had expected, but exactly what they quoted.

by - Verified Customer June 27, 2017

Great Shop. Great Customer Service! Very Welcoming. Friendly and Professional!

+ Show more reviews
by - Verified Customer June 26, 2017

I drive 30 minutes to take my vehicle to this shop.

by - Verified Customer June 22, 2017

Great service. My car was fixed on time. No pressure for extra services!

+ Show more reviews
by - Verified Customer June 22, 2017

Only had an oil change and air filter changed. Was an ok experience.

by - Verified Customer June 21, 2017

Joe and his team always do a great job when repairing our vehicles. We been going to Action Auto for 25 years. There's nobody else we trust.

+ Show more reviews
by - Verified Customer June 15, 2017

Customer service at Action Auto Repair is top notch. The team is honest, respectful, and knowledgeable.

by - Verified Customer June 13, 2017

I appreciated the time everyone put into the issues I was having with the transmission.

+ Show more reviews
by - Verified Customer June 13, 2017

Professional, efficient, and friendly!

by - Verified Customer June 12, 2017

I have dealt with this shop over the last couple of years and I'm very satisfied with there work. They have treated me fairly and explained problems that I have had before any work had been done. I would recommend them to anyone in need of auto repairs. Thanks.

+ Show more reviews
by - Verified Customer May 31, 2017

Very expensive, but I know everything was done right and I know I wont have any more problems, very professional.

by - Verified Customer May 31, 2017

It's wonderful to take my car to honest people.

+ Show more reviews
by - Verified Customer May 30, 2017

Excellent work. Thank you.

by - Verified Customer May 30, 2017

Actual price was higher than what was quoted over the phone for an oil change. I understand with certain repairs, it can be hard to give an exact estimate but an oil change is pretty straight - forward and with vehicle YMM info they should be able to give a correct price.

+ Show more reviews
by - Verified Customer May 29, 2017

I went in to get my front brake pads and rotors replaced, ended up with also the rear getting replaced. Not sure if I needed the latter because all I inquired about was the front, but overall, customer service was great.

by - Verified Customer May 25, 2017

Thorough explanation of services

+ Show more reviews
by - Verified Customer May 24, 2017

Action Auto has always been very open with what needs repaired immediately, what you can wait on with out doing more damage to your car. They have a shuttle to get you home and pick you up when your car is done and give out a card that they put a percentage on every time you have repairs. You can use that card towards other repairs in the future or continue to put money on it.

by - Verified Customer May 24, 2017

Satisfied with everything.

+ Show more reviews
by - Verified Customer May 23, 2017

Action Auto was fast. I had to get my oil changed and I was in and out in less than an hour. Thanks for delivering what you promised. And then getting me quickly off to work. Thanks!

by - Verified Customer May 18, 2017

Took 5 hrs for an oil/lube service. Told I need power steering flush for $130. Looked up the old invoice. Was $65 last time. Right after getting the vehicle back I got a check engine light for a minor leak in emissions system. Will take it someplace else to deal with this. When I get estimates for work, they are as high if not higher than the dealer and other shops.

+ Show more reviews
by - Verified Customer May 18, 2017

I've been dealing with Tom at Action Auto for 20 years I believe he is very fair and very knowledgeable I will never take my vehicle to anywhere but Action Auto all of the workers and staff are great people to deal with.

by - Verified Customer May 17, 2017

Thank you!

+ Show more reviews
by - Verified Customer May 17, 2017

I have been using Action Auto for quite a few years. Never a bad experience.

by - Verified Customer May 16, 2017

Great shop!

+ Show more reviews
by - Verified Customer May 10, 2017

Great staff and beyond satisfactory work!

by - Verified Customer May 10, 2017

Friendly and honest!

+ Show more reviews
by - Verified Customer May 08, 2017

Much more costly than other shops. I told them exactly what needed to be done and I was charged a diagnostic fee that was very expensive and should never have been charged. It should have gone towards the repair cost. Will never use this shop again.

by - Verified Customer May 08, 2017

Have gone there for years. Feel it is very reputable!

+ Show more reviews
by - Verified Customer May 07, 2017

The guy was friendly and patient in explaining the necessary repairs, prioritizing and advising of next steps.

by - Verified Customer May 07, 2017

No other complaints.

+ Show more reviews
by - Verified Customer May 07, 2017

As always the job was done right and on time. Will be coming back as needed.

by - Verified Customer May 07, 2017

Everyone was very professional. I did not feel pressured to commit to any repairs. They were flexible and accommodating to my requests. They obviously are very knowledgeable as they found and fixed my problem after two dealerships could not find the cause of the issue.

+ Show more reviews
by - Verified Customer May 04, 2017

$50 for an oil change is a bit much. They were honest about everything even though they were the most expensive.

by - Verified Customer May 01, 2017

The workmanship was excellent and they got my work truck back quicker I thought they could definitely go back but hope I don't have to definitely will refer them to everyone.

+ Show more reviews
by - Verified Customer April 24, 2017

We've been using Action Auto for years - they are honest, fair, and display excellent customer service. Most recently I was in for an oil change; may take a little longer than a quick drive-through location but I trust them more and appreciate never being pressured for extra work.

by - Verified Customer April 20, 2017

Excellent service.

+ Show more reviews
by - Verified Customer April 19, 2017

Curtis is obviously well versed in BMW repair.

by - Verified Customer April 18, 2017

The car had several issues and some didn't show until I had taken the car home, but when returning the car to shop they went out of their way to make sure it was working correctly.

+ Show more reviews
by - Verified Customer April 17, 2017

Thank you very much for fixing my car.

by - Verified Customer April 17, 2017

Very friendly competent staff.

+ Show more reviews
by - Verified Customer April 16, 2017

They have always treated me well.

by - Verified Customer April 12, 2017

The employees were friendly and knowledgeable and the courtesy shuttle to work helped take care of another thing I otherwise would have had to arrange. I would recommend Action Auto Repair to anyone!

+ Show more reviews
by - Verified Customer April 12, 2017

Action Auto is THE BEST place in the Phoenix area to have any vehicle repairs done. Quality every time.

by - Verified Customer April 10, 2017

Repair was manufactured faulty part, not the techs fault.

+ Show more reviews
by - Verified Customer April 09, 2017

Action Auto is professional, competent and fairly priced, with customer satisfaction being an important factor.

by - Verified Customer April 09, 2017

I had a one time event when nothing that was done could start my truck even after following all the rituals; jumper, battery swap, arm/disarm and etc. Inexplicably it started as I waited for a tow truck. Next day I dropped it off at action auto and after exhaustive checkout no positive cause could be defined. Taking the high road no repairs were done/recommended on speculation and a week on have had no problems.

+ Show more reviews
by - Verified Customer April 09, 2017

Outstanding and quick well done guys well done in and out in 2 hrs with no appointment.

by - Verified Customer April 06, 2017

Feels like your at home. lol

+ Show more reviews
by - Verified Customer April 05, 2017

The service was good and the staff were friendly.

by - Verified Customer April 04, 2017

Dishonest to the core. False advertisement to get you in the door, then 'padding' the cost of parts and labor.

+ Show more reviews
by - Verified Customer April 03, 2017

I took my car in for new break pads and Action Auto found an additional problem with my rear differential. Since they fixed that problem the car has been running great.

by - Verified Customer April 02, 2017

It was expensive, but the work done was great.

+ Show more reviews
by - Verified Customer March 29, 2017

Liked it.

by - Verified Customer March 29, 2017

Good work.

+ Show more reviews
by - Verified Customer March 29, 2017

Action has friendly, helpful staff and always done good work.

by - Verified Customer March 29, 2017

Pete is very good at explaining what's going on and the mechanic was assume.

+ Show more reviews
by - Verified Customer March 29, 2017

Honest company!

by - Verified Customer March 29, 2017

Joe was very nice and explained everything that they were going to do I had a great experience.

+ Show more reviews
by - Verified Customer March 28, 2017

Very nice, trustworthy.

by - Verified Customer March 28, 2017

Friendly and great work.

+ Show more reviews
by - Verified Customer March 28, 2017

Shop was very clean and the people are very informative. They took good care of me. Car was ready when promised, honest shop.

by - Verified Customer March 23, 2017

Great.

+ Show more reviews
by - Verified Customer March 22, 2017

I have been going to this shop for awhile. They do a good job, but appear to be getting slower at troubleshooting my older 1987 vehicle. I had to bring my vehicle back for repair when the ignition module installed last time caused the vehicle to buck on acceleration and was this time found to be defective and the timing was way off. When I got it back last year I was told that they put some STP in it because it was running rough. It continued to run rough until I brought it back this time to be checked out again. They seem to be losing the talent they had to work on older model vehicles.

by - Verified Customer March 22, 2017

I have been getting my car serviced at Action Auto for many years because I feel that I can trust my car with them and the people are friendly and helpful.

+ Show more reviews
by - Verified Customer March 21, 2017

I like these guys!

by - Verified Customer March 20, 2017

I am considering making this repair shop my home repair shop for my car.

+ Show more reviews
by - Verified Customer March 20, 2017

This repair was a problem we saw coming, but was difficult to pin down. Action helped me reach price appropriate to the age and condition of my vehicle. It was ready hours BEFORE promised!

by - Verified Customer March 20, 2017

Excellent, friendly, work.

+ Show more reviews
by - Verified Customer March 15, 2017

My wife took the car in and she really enjoyed everyone who works there and the great service. I called on the phone and talked with some people there and everyone was very nice and explained the situation of the car well, as well as the prices. I didn't feel pressured to make fixes and felt like I was treated fairly and with honest opinions. I really appreciate that, the price was a little higher than I would've liked but it seems like that was the rate around town and so I can't really complain there. Thank you all so much, we are grateful to have found you. We will be coming back with any other needs that we have for sure.

by - Verified Customer March 14, 2017

Good work.

+ Show more reviews
by - Verified Customer March 13, 2017

They communicate well and never talk down to me or make me feel as if I can't understand something. They always let me know upfront what needs to be done and the cost so there are never any surprises. I've been a regular customer for five years and won't take my vehicle anywhere else.

by - Verified Customer March 13, 2017

Courteous staff, convenient location. So happy they service BMWs. Love the loyalty card program.

+ Show more reviews
by - Verified Customer March 13, 2017

Joe is the best.

by - Verified Customer March 12, 2017

Would have liked to receive more details on how the repair was done.

+ Show more reviews
by - Verified Customer March 09, 2017

Great work and good prices. I am new to AZ so this will be my new car repair place.

by - Verified Customer March 09, 2017

I had a full synthetic oil change, front end alignment, & an AC repair. The compressor was leaking, but other items (dryer, hose, compressor, condenser, orfice tube) were replaced (I think to make sure it would not fail during the 3 year warranty period) for about $3,400.

+ Show more reviews
by - Verified Customer March 09, 2017

Don't know a lot about cars, but they didn't show me the work or the old parts.

by - Verified Customer March 08, 2017

Always pleased with the service we have received. Thank you.

+ Show more reviews
by - Verified Customer March 08, 2017

All went well.

by - Verified Customer March 07, 2017

Excellent customer service!

+ Show more reviews
by - Verified Customer March 07, 2017

First time visitor to the shop. Know one of the new mechanics. Impressed with warranty on work.

by - Verified Customer March 06, 2017

Work at shop is super clean, manager was very helpful and knowledgeable. Prices were high, but you pay for what you get. Great job!

+ Show more reviews
by - Verified Customer February 28, 2017

I think Action Auto is the most honest car repair I have ever been to.

by - Verified Customer February 28, 2017

Great service!

+ Show more reviews
by - Verified Customer February 27, 2017

I asked them to install a part to bypass the VATS on my GM car. It was something they had not seen before, but they installed it correctly and the system now works as it should. They were willing to work with me to get a fix by going beyond the routine and standard method.

by - Verified Customer February 26, 2017

They are the best! I will never go to brakes plus again, they would not finish what they fixed. This shop will always be my only choice for vehicle maintenance. They earned my trust.

+ Show more reviews
by - Verified Customer February 22, 2017

I continually have my cars repaired at Action Auto because I trust them to perform top quality work, get it completed correctly the first time, treat me like a family member, and stand by their excellent work. I would and do highly recommend them to all of my family members and friends.

by - Verified Customer February 21, 2017

Wonderful people to work with. Spent a great deal of time getting the part we needed.

+ Show more reviews
by - Verified Customer February 21, 2017

Nice staff, great work. A bit pricey, but may be worth it. We'll see with further needs.

by - Verified Customer February 21, 2017

Joe is great! I will come back again.

+ Show more reviews
by - Verified Customer February 20, 2017

Great service!

by - Verified Customer February 20, 2017

Fast turn around.

+ Show more reviews
by - Verified Customer February 20, 2017

Great experience.

by - Verified Customer February 16, 2017

Very friendly and professional.

+ Show more reviews
by - Verified Customer February 14, 2017

Joe was very friendly and helpful.

by - Verified Customer February 13, 2017

Great atmosphere. They were really polite and the car was finished when promised. They went above and beyond to make sure we were taken care of.

+ Show more reviews
by - Verified Customer February 13, 2017

Excellent.

by - Verified Customer February 13, 2017

Great staff and top notch mechanics!

+ Show more reviews
by - Verified Customer February 12, 2017

Pete and the other guys were very helpful. My vehicle was having problems that were hard to diagnose, but they worked hard and fixed the problem quickly. I wouldn't take my vehicle anywhere else!

by - Verified Customer February 08, 2017

Great

+ Show more reviews
by - Verified Customer February 08, 2017

My A/C compressor had an intermittent issue of turning off. The Action Auto tech determined a rodent had damaged the wire powering the unit. No other repairs were needed.

by - Verified Customer February 07, 2017

Just had an oil change, was done a lot faster than they originally said. Great experience.

+ Show more reviews
by - Verified Customer February 06, 2017

Been doing business with Joe for probably 10 years now. Never once felt pressured and always feel I'm getting the honest deal.

by - Verified Customer February 02, 2017

They did what was needed to keep my car running.

+ Show more reviews
by - Verified Customer February 01, 2017

I got good quick service and was satisfied with the final job.

by - Verified Customer February 01, 2017

Always great service. And with a smile.

+ Show more reviews
by - Verified Customer February 01, 2017

It was a great experience and the service manager was knowledgeable and kind.

by - Verified Customer January 31, 2017

action auto is friendly, fair and trustworthy they have been my auto mechanics for 10+ years very satisfied

+ Show more reviews
by - Verified Customer January 31, 2017

Happy with service.

by - Verified Customer January 30, 2017

Great price; basic repair that I thought was beyond me. Wasn't overcharged and its what keeps me coming back.

+ Show more reviews
by - Verified Customer January 26, 2017

Excellent diagnosis and expert repair of a tricky problem. I was very comforted that I was getting the true and full picture. The car has been great since Action fixed it.

by - Verified Customer January 24, 2017

Action Auto Repair provided prompt affordable service on my vehicle. I left one garage who was unable to diagnose what I heard & knew was a problem in my engine, and Curtis at AAR found the problem immediately & repairs were finished by the next day. Action Auto Repair is 2 minutes from our home, so we are pleased to have discovered a trustworthy garage in the neighborhood.

+ Show more reviews
by - Verified Customer January 23, 2017

Good experience.

by - Verified Customer January 18, 2017

I went in for a routine oil change. Based on my vehicle s history, they suggested additional maintenance that should be considered due to the vehicle s age and mileage. We went over all the items and their individual cost. The decision was up to me, I was never pressured. In the end, I felt comfortable choosing items to be taken care of now, and others that we would postpone until my next visit. They were very transparent about the services. There was nothing hidden from me.

+ Show more reviews
by - Verified Customer January 16, 2017

I always feel comfortable with their recommendations and confident in their repairs.

by - Verified Customer January 16, 2017

The repairs went according to plan.

+ Show more reviews
by - Verified Customer January 15, 2017

Joe and his team were great. They actually showed me the replaced parts. I didn't ask, but it demonstrates honesty! Thanks guys!

by - Verified Customer January 12, 2017

Excellent Customer Service!! Very impressed with the quality of work and the courtesy transport is very convenient, will definitely return.

+ Show more reviews
by - Verified Customer January 08, 2017

Everything completed as requested per usual.

by - Verified Customer January 04, 2017

Great group of people, I trust them. I think they're worth the extra I paid over the dealership for the same work. The reason is they're local, friendly and I trust them.

+ Show more reviews
by - Verified Customer January 04, 2017

All work performed was satisfactory.

by - Verified Customer January 03, 2017

Nice people, explain the work done, prices seem high. When I call around to other good shops I get lower quotes. It seems Action runs 15-20% higher. Otherwise I'm happy with the shop.

+ Show more reviews
by - Verified Customer January 03, 2017

Action Auto Repair is owned & managed by honest, talented people. Those characteristics go a long way with the maintenance of my vehicles. Thank you!

by - Verified Customer January 02, 2017

This local shop is great!

+ Show more reviews
by - Verified Customer January 02, 2017

They always keep our cars in good shape.

by - Verified Customer January 02, 2017

Been going here for more than 25 years with great results every time.

+ Show more reviews
by - Verified Customer December 29, 2016

The staff at Action Auto are personable, genuine and not high pressure.

by - Verified Customer December 27, 2016

Always kind and willing to explain what and why the work is to be done.

+ Show more reviews
by - Verified Customer December 26, 2016

Action Auto is a fair and trusted repair facility. Have been going there for years and trust that the job will be done in a professional manner without gouging me on price.

by - Verified Customer December 25, 2016

Good.

+ Show more reviews
by - Verified Customer December 21, 2016

Awesome service and work!

by - Verified Customer December 21, 2016

Excellent service!!!

+ Show more reviews
by - Verified Customer December 21, 2016

Both men in office were friendly, explained work to be done and what repairs were made. I appreciated Joe showing me the old parts from my truck. I will no doubt be returning to the shop.

by - Verified Customer December 21, 2016

60,000 mile service, no problems.

+ Show more reviews
by - Verified Customer December 20, 2016

Great staff!

by - Verified Customer December 18, 2016

I appreciate the fact that they called me to explain the problem and gave me a reasonable rate. I also appreciate that they can pick me up from work to retrieve my car. One bonus was that they also washed my car. A pleasant surprise!

+ Show more reviews
by - Verified Customer December 15, 2016

Great customer service. Trust them with my car every time and the only place I go.

by - Verified Customer December 15, 2016

I wouldn't take my car where else. Great staff!!!

+ Show more reviews
by - Verified Customer December 13, 2016

Quality work.

by - Verified Customer December 13, 2016

The two men at the front desk are always friendly and helpful. Tom makes a good driver for those that need a ride. He seems grumpy cause he has to work.

+ Show more reviews
by - Verified Customer December 12, 2016

I love this shop. I moved quite a distance from it and no way would I take my car anywhere else. All of the people in the shop are awesome. Customer service is top shelf.

by - Verified Customer December 08, 2016

Everyone was friendly & knowledgeable!

+ Show more reviews
by - Verified Customer December 08, 2016

Honest and only do what is needed.

by - Verified Customer December 07, 2016

As far as $100 oil changes go, they did a fine job. I'll be shopping.

+ Show more reviews
by - Verified Customer December 06, 2016

My experience was great.

by - Verified Customer December 05, 2016

Dropped car off and picked it up on time. The car was fixed and explained. They were very respectful and priced right.

+ Show more reviews
by - Verified Customer December 05, 2016

Great job as usual Thanks Pete and Joe.

by - Verified Customer December 05, 2016

Had the usual checkup and maintenance performed along with a recommended service. I received a call and explanation of what services to consider in the near future since my vehicle is just shy of 60K miles.

+ Show more reviews
by - Verified Customer December 04, 2016

Went in for recommended maintenance work. All the staff were courteous. Free shuttle back to my home was great. Work was done the same day, new struts and brakes. Car feels much better to drive now. Will be visiting this shop in the future.

by - Verified Customer December 04, 2016

The guys are professionals, they explain everything to you and take the time to answer all question. One of the best shops I have been to.

+ Show more reviews
by - Verified Customer December 04, 2016

Action Auto has always been wonderful to work with. They are friendly and really care about you and your car. Love the new BMW mechanic!!

by - Verified Customer December 01, 2016

Everyone there is always very pleasant, and I trust you are not recommending things that don't have to be fixed, or at least not right away.

+ Show more reviews
by - Verified Customer December 01, 2016

I've gone here for years and always get what I need done! Very clean, professional, modern shop! Thanks guys!

by - Verified Customer December 01, 2016

Excellent service and a very friendly team.

+ Show more reviews
by - Verified Customer November 30, 2016

Everyone is so friendly and does such a great job! My car is running primo now. This is my new go to repair shop. Highly recommend.

by - Verified Customer November 30, 2016

Excellent.

+ Show more reviews
by - Verified Customer November 30, 2016

Great service.

by - Verified Customer November 29, 2016

Always a fair and reliable car service center.

+ Show more reviews
by - Verified Customer November 28, 2016

I really loved the positivity from everyone there. I also loved that they were able to explain to me that was going on and what needed to be done.

by - Verified Customer November 28, 2016

Been using these guys for 14 years. They are the best around.

+ Show more reviews
by - Verified Customer November 27, 2016

Work was done on a timely fashion.

by - Verified Customer November 22, 2016

I always recommend Action Auto Repair to all my friends. We have been taking our vehicles to them for over 25 years and have never had any issues of any sort. They are professional, accurate, fair, timely and always explain their repairs in terms you can understand and will also always show you the old parts when replaced.

+ Show more reviews
by - Verified Customer November 21, 2016

Great team! Honest work and they go the extra mile to ensure you have a safe dependable vehicle. I highly recommend.

by - Verified Customer November 21, 2016

Awesome!

+ Show more reviews
by - Verified Customer November 20, 2016

This shop was awesome!!

by - Verified Customer November 17, 2016

Action Auto always does fantastic work on my vehicles and I would recommend anyone.

+ Show more reviews
by - Verified Customer November 17, 2016

This is the ONLY shop in 4 years that made a point to order the right oil for my vehicle.

by - Verified Customer November 16, 2016

Always a great experience!

+ Show more reviews
by - Verified Customer November 16, 2016

Fair price for excellent service.

by - Verified Customer November 14, 2016

Did good, thorough work, especially considering that it was diagnostic troubleshooting on an OBD1 vehicle.

Solved multiple problems all of which were playing off one another -- these are the toughest types of jobs.

+ Show more reviews
by - Verified Customer November 08, 2016

I will continue to visit Action Auto Repair and recommend them to friends!

by - Verified Customer November 08, 2016

Shop is user friendly and have been using them for years.

+ Show more reviews
by - Verified Customer November 08, 2016

The staff were all knowledgeable and professional. My wait was pleasant using WiFi in the front counter area. My car was ready sooner than expected and as a woman I

by - Verified Customer November 03, 2016

Great brake. Service. Not as expensive as predicted because not all brakes needed redone.

+ Show more reviews
by - Verified Customer November 03, 2016

Great service, as always.

by - Verified Customer November 02, 2016

The car was fixed but there was an exhaust leak which made a little noise. I talked to them and they fixed it at no charge..That was great service and I will be going back in the future.

+ Show more reviews
by - Verified Customer November 01, 2016

I have always been happy with the work performed and my experience.

by August 30, 2016

Great service, fast repairs.

+ Show more reviews
by - Verified Customer August 29, 2016

Great customer service.

by - Verified Customer August 29, 2016

Super fast Oil/Filter change with NO appointment...

+ Show more reviews
by - Verified Customer August 25, 2016

Great, just like the previous 2 times.

by - Verified Customer August 23, 2016

Great service, honest advice and a ride back to work!

+ Show more reviews
by - Verified Customer August 23, 2016

Honest. Reliable. Fast. Friendly.

by - Verified Customer August 23, 2016

Excellent service. Had an oil change and was on my way in 45 minutes.

+ Show more reviews
by - Verified Customer August 21, 2016

I appreciate excellence in service, timely repairs, and the list of additional items to be repaired in the future but not necessary today.

by - Verified Customer August 21, 2016

Great Service.

+ Show more reviews
by August 16, 2016

Excellent service.

by - Verified Customer August 16, 2016

Honest shop, courtesy car.

+ Show more reviews
by - Verified Customer August 11, 2016

I have done business with Action for years, they are my go-to guys for auto repair.

by - Verified Customer August 10, 2016

The guys are very nice and professional.

+ Show more reviews
by - Verified Customer August 10, 2016

I've been taking my cars there for years! These guys are great! Fast, Fair priced and won't try to get you to make repairs that aren't needed.

by - Verified Customer August 09, 2016

I went to your shop because I was referred to you guys by Mark Salem. I have a timing belt done. I also referred my nephew to get some work done on his car. I believe in you guys l, you do great work for a great price. I will continue to refer you guys to everyone I encounter that needs work done on their vehicle.

+ Show more reviews
by - Verified Customer August 08, 2016

Very friendly and helpful. They fixed the problem quickly and at a great price.

by - Verified Customer August 08, 2016

I had to bring in my car 3 times within 2 weeks. The first time was for a tune up and I ended up having to replace a fuel pump then I didn't even make it home before my radiator broke (which had no prior problems). I got it towed to the shop and after they fixed it I took it home and as soon as I got home my water pump miraculously gave out and they said I had to replace my whole timing belt with it.

+ Show more reviews
by - Verified Customer August 07, 2016

Very friendly great customer service.

by - Verified Customer August 07, 2016

Courteous, professional, and done at the time they stated.

+ Show more reviews
by - Verified Customer July 31, 2016

Action Auto is amazing. Extremely inexpensive, great customer service, and all around very enjoyable experience.

by - Verified Customer July 31, 2016

Great service and super job done.

+ Show more reviews
by - Verified Customer July 26, 2016

Great service. Very friendly staff.

by - Verified Customer July 26, 2016

Very good, knowledgeable. Pretty reasonably priced.

+ Show more reviews
by July 24, 2016

Work was good and customer service was great!

by - Verified Customer July 20, 2016

They are quick.

+ Show more reviews
by - Verified Customer July 20, 2016

Great service, will continue to use them for all of our vehicles!

by - Verified Customer July 18, 2016

They addressed all my concerns. Clearly explained my options and came in under budget.

+ Show more reviews
by July 14, 2016

First time was for 45,000 mi check on my 2014 Camry. They did a good job from what I can tell. They did talk me into an oil change that wasn't scheduled due to the AZ heat. They said check would cost $49 but then charged me $68. But I did find a splendid realtor by making a contact at this shop. Second time was for low tire pressure - was surprised they weren't set up to deal with tire repairs and sent me to another place.

by - Verified Customer July 11, 2016

The guys are very friendly. They are up front with you and didn't high pressure me to do more work on my car than needed.

+ Show more reviews
by - Verified Customer July 10, 2016

Work done was in a timely manner and they were up front with the job cost.

by - Verified Customer July 07, 2016

People were very friendly and helpful.

+ Show more reviews
by - Verified Customer June 22, 2016

Friendly service, & replaced my AC compressor in a timely manner. These guys always treat me with respect.

by June 20, 2016

Expensive and had to go elsewhere, where the second garage claimed oil was NOT changed.

+ Show more reviews
by - Verified Customer June 19, 2016

Excellent customer service and attention.

by - Verified Customer June 19, 2016

Always friendly and reasonably priced.

+ Show more reviews
by - Verified Customer June 14, 2016

Cooperative as usual.

by - Verified Customer June 05, 2016

Action Auto is always very efficient, and more importantly, we can trust them. I've had another shop tell me to replace my entire A/C system, while Action Auto basically just refilled the freon.

+ Show more reviews
by - Verified Customer June 02, 2016

Service was done timely, at quoted price and with quality.

by - Verified Customer May 31, 2016

Had to return a 2nd time for the guys to further fix an issue that I paid an obscene amount to have fixed in the first place.

+ Show more reviews
by May 26, 2016

I think they were way overpriced, was not told a price until service was done.

by - Verified Customer May 18, 2016

They always perform whatever service I am having in a timely competent manner.

+ Show more reviews
by - Verified Customer May 15, 2016

Excellent service.

by - Verified Customer May 08, 2016

Reliable service, on time, personable. Pricing seems higher at new location, understandably.

+ Show more reviews
by - Verified Customer May 05, 2016

Best service, price, and they are professional!

13 verified customers did not leave comments but provided these ratings:
by Tom, Stephen, Ken, Wilton, Chris, Lisa, Jeff, Amy, Cissie
by Brett
by Merle, Milton
by Bruce

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
93

Action Auto Repair was established in 1996 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician who is equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. The shop also has a BMW and European car Specialist with over 20 years of experience.

Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “helpful”, “honest”, “knowledgeable”, and “professional”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network

MESSAGE FROM THE SHOP

We have been in the auto repair business for over 20 years. We employ only Certified ASE Mechanics.
On site, we have a highly trained BMW specialist to service not only BMWs, but Mini Coopers and any other European model. He is equipped with all the specialized equipment needed to repair those complex models just as well as the dealership - but at a much better price.
Our 3 Year/36,000 Mile Warranty is the best in the business.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Action Auto Repair
I was driving the car with air on and all ...
Hi Jeffrey,
Testing will be needed to determine cause and repair of that system.
If a fuse blew, replacing it would likely blow again.
I was driving it, one of the belts came of...
It's not common that a belt will just fall off, usually there is a reason that the belt failed.
In order to install a new belt there is a spring loaded tensioner & pulley that is moveable with a 3/8" drive ratchet. That pulley continues the pressure on the belt so no adjustments are needed.
Pivot the tensioner and install belt.
Any questions call 623-582-2982
Tom
hard to start when cold ok when ca...
It's time for running some tests,
most likely fuel related, need to know fuel pressures, injector on times need to be measured.
Get it to someone with the proper tools.
fuse box on positive battery cable what is...
That is the main power up protection for Ignition and Charging system.
Yes, it should remain in its original configuration.
If you need further info, give us a call
623-582-2982
Thank you
tom
The power seat will move forward and backw...
Most probable is the switch. However, it could be the mechanism itself.
The power to the seat controls all of seat movement.
Let us know if you need further assistance.

Tom @ Action Auto Repair
623-582-2982

Map
Get Directions to Action Auto Repair