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Accurate Auto

(503) 406-3283
93 Verified Reviews
rick@accurateauto.com

HOURS
07:00
17:30
http://purl.org/goodrelations/v1#Monday
07:00
17:30
http://purl.org/goodrelations/v1#Tuesday
07:00
17:30
http://purl.org/goodrelations/v1#Wednesday
07:00
17:30
http://purl.org/goodrelations/v1#Thursday
07:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:30pm
S
Closed

ADDRESS

2759 SE Tualatin Valley Hwy
Hillsboro, OR 97123 USA

AUTO REPAIR EXPERIENCE

  • Gil Boers, Manager
  • Established 1997
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 29 Years of Car Repair Experience

Accurate Auto Reviews

OVERALL RATING

93 Verified Reviews
5 stars
(48)
4 stars
(25)
3 stars
(11)
2 stars
(3)
1 star
(6)
by - Verified Customer October 29, 2017

Good experience may still have small oil leak. Keeping an eye on it

by - Verified Customer September 21, 2017

Jim was very helpful. It took two days. It is now my grandsons car that I gave him but we managed. Thank you

by - Verified Customer September 12, 2017

Everyone did a professional job from the guy who talked me through their availability to the guy who printed me my bill. They seem like they have a really great team of people and a business to be proud of.

by - Verified Customer September 11, 2017

Absolutely wonderful service as always. Even had my car ready a day earlier than expected.

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by - Verified Customer September 11, 2017

They explained every detail of the repair. They are very smart and high tech for a car repair shop. Very impressive, and they care about the quality of work

by - Verified Customer September 10, 2017

I was pleased. In their search for the problem, they found it was much more simple than what was told from another shop. They saved us extra money we didn't have.

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by - Verified Customer September 07, 2017

Excellent

by - Verified Customer September 05, 2017

Excellent service; primo repairs.

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by - Verified Customer August 23, 2017

excellent customer service. very nice waiting area questions answered informed of what services may need to be done
I feel respected and well taken care of!!

by - Verified Customer August 14, 2017

Needed service done the same day. They were very accommodating and pleasant to work with

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by - Verified Customer August 08, 2017

I appreciate the detail you guys go through to address my concerns. You were prompt, you informed me of other pending issues and didn't pressure me to fix everything. You saved me the DEQ trip and did it all in a day and a half! thank you!
I did wish you could have diagnosed the (unrelated) heater issue which we discussed over the phone on the initial call. When I mentioned it to the desk clerk he said that since it was not on the work order it would be an additional charge to diagnose. That wasn't my understanding but since it was unrelated it's not a big deal...at least not until winter :-)

by - Verified Customer August 06, 2017

I would recommend them to my mother.

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by - Verified Customer August 06, 2017

TDI Jetta was accidentally filled with gasoline, Accurate auto removed the gasoline and restored my Jetta to operating on diesel.

by - Verified Customer July 30, 2017

The shop seemed straight forward and honest about the problems my car was having. I also appreciated the insight shared about the model and common problems associated with it, something the dealerships would never admit to.

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by - Verified Customer July 25, 2017

I was schedule for 3 PM. Was going to wait for it, but they could not get to it till late or maybe lst thing next morning. Could thing I didn't need till late the next day.

by - Verified Customer July 24, 2017

Nice people

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by - Verified Customer July 18, 2017

Great work! Keep up the great job!

by - Verified Customer July 17, 2017

Work was done at a great time, GOOD JOB

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by - Verified Customer July 11, 2017

Air conditioner was serviced not repaired. I would not have had them service it if the repair was not done. Out $193

by - Verified Customer July 10, 2017

I had fantastic customer service by both Jim and the polite helpful man working behind the desk. They worked my car in at the end of the day and were more than helpful.

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by - Verified Customer July 06, 2017

Jim was very polite and got me in quickly. He called to tell me what they found and how much it was going to be. I am very happy with the work performed, and will definitely be back! Also I was offered a free oil change on my next visit which I have never had been offered anywhere else. I will definitely bring my car back!

by - Verified Customer June 27, 2017

Was excellent!

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by - Verified Customer June 25, 2017

I have used Accurate Auto for many years on various cars; they are my 'go-to' mechanics and have always done a great job for me.

by - Verified Customer June 20, 2017

DEQ work done as promised. Happy Camper

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by - Verified Customer June 20, 2017

GIl is an outstanding man.

by - Verified Customer June 19, 2017

I spent 26 years working in an excellent shop in SE so I know good customer service. These guys do a very good job.

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by - Verified Customer June 19, 2017

Accurate auto is my new go-to place where I know I'll be treated fairly and get the job done right.

by - Verified Customer June 19, 2017

Brought the car in for an oil change and a check up to make sure it was set for a 1300 mile trip. After $100 for a check up and $400 for spark plugs my car now runs worse than when I brought it in. The engine ticks/knocks, it acts like a vapor lock. Had to get it tested in Colorado to make sure it could make the trip home. The 3rd cylinder is misfiring. This should have been fixed before the car left the center. Fluids appear to not topped off, etc. $500 for an oil change and 8 spark plugs is not a deal.

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by - Verified Customer June 18, 2017

Accurate Auto stayed in contact with me. They gave me regular updates. Even though my repaira ended up being almost 3 times what we expected they made sure I understood why and waited until I gave permission to start the more expensive repair. They gave me a loaner car. While repairs were being done. My car is running great since it was fixed!

by - Verified Customer June 14, 2017

The technicians seemed competent but Jim wasted my time and never called me back. I had to call 3 times in one day for an hour inspection and was never called once. Totally frustrated with his service. However, delt with Dan and he offered the best customer service there. A big thanks to Dan for being professional and prompt and courteous.

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by - Verified Customer June 08, 2017

They took care of my car quickly and as promised.

by - Verified Customer June 07, 2017

Friendly staff and someone to drive me to/from my place of work made getting the AC fixed easy, and at a reasonable price.

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by - Verified Customer May 30, 2017

The work was fast, fair, and satisfactory.

by - Verified Customer May 15, 2017

Accurate Auto never disappoints. They are the only ones I trust.

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by - Verified Customer May 08, 2017

Fantastic as always.

by - Verified Customer May 04, 2017

The shop did a great job on our Rialta and we look forward to bringing our Subaru and Honda when it is time.

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by - Verified Customer May 02, 2017

Professional service and congenial management personnel.

by - Verified Customer April 25, 2017

The first time around, during the repair, there was some sort of negative interaction with my Anti-lock brake system, that no one noticed. I noticed it right away after driving about 30 seconds. I took the car back, and they fixed it. I appreciate all the effort, and honesty. I will be back again - hopefully not needing multiple trips.

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by - Verified Customer April 23, 2017

Been a customer of theirs for years because they are good and predictable.

by - Verified Customer March 28, 2017

Everything was done as expected. I'm a happy customer!

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by - Verified Customer March 21, 2017

Hiccups in acquiring parts for an old Benz isn't unexpected. Ran great when all the parts were in and the tune-up was done.

by - Verified Customer March 15, 2017

Excellent work.

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by - Verified Customer March 14, 2017

The staff are very professional at their work.

by - Verified Customer February 27, 2017

The shop was a recommendation. I would recommend them too.

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by - Verified Customer February 27, 2017

Honest mechanic! After reading some online review I decided to give Accurate Auto a call. They made everything so easy, from the appointment scheduling to dropping my car off. Great price and service, I will definitely be returning & I HIGHLY RECOMMEND them!
Thank you, Jim!!

by - Verified Customer February 27, 2017

Friendly service. Honest and affordable!

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by - Verified Customer February 22, 2017

Work well done. Answered all questions. Good job!

by - Verified Customer February 21, 2017

I was quickly seen, my problems were immediately addressed, I was given a truthful evaluation of the issue and was advised against spending a lot of money as there wasn't work recommended at this time.

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by - Verified Customer February 21, 2017

Great communication.

by - Verified Customer February 19, 2017

Routine minor repairs and service performed without problems.

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by - Verified Customer February 13, 2017

Great place. In and out with no fuss.

by - Verified Customer February 09, 2017

responsive and professional.

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by - Verified Customer February 08, 2017

Great customer service.

by - Verified Customer February 07, 2017

I like most aspects of Accurate Auto- their professionalism and the manner in which I am treated with respect. I like that they have loaner cars and/or courtesy shuttle. And I like their locations. The main reason I am hesitant to recommend them to a friend is their prices. I don't like that they charge so much just to look at your car and I don't like what they charge for labor.

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by - Verified Customer February 06, 2017

Took a lot longer than expected, granted the weather was no help and we did get a loaner car for a day which was very helpful.

by - Verified Customer February 01, 2017

Nice people. They were a little disorganized during my visit.

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by - Verified Customer February 01, 2017

Excellent service and work performed. Thank you!

by - Verified Customer January 31, 2017

Always satisfied knowing that my cars are in good hands.

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by - Verified Customer January 30, 2017

We've always been very pleased with Accurate Auto up until our last visit. The price quoted for a brake job was double that of Les Schwab. As much as I like you guys, I doubt I'll return.

by - Verified Customer January 30, 2017

Love you guys!

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by - Verified Customer January 23, 2017

No complaints.

by - Verified Customer January 22, 2017

I was greeted by Jim promptly and helped right away. Accurate Auto will be my go to repair shop from now on.

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by - Verified Customer January 19, 2017

I took my car in for an oil change and it was finished on time. Great, friendly staff.

by - Verified Customer January 18, 2017

I asked if the car had been test driven before I left and was assured that it had been. I drove about 6 miles and had to return it because it was still running very rough.

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by - Verified Customer October 08, 2015

They changed management, the mechanic I like the most now works there, and they have always provided good service.

by - Verified Customer October 08, 2015

Professional, courteous, they understand how I do business.

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by October 07, 2015

They did a major overhaul on my heating and cooling system. They were supposed to check some lights and get them fixed. I made an appointment to take it back in.

by - Verified Customer October 07, 2015

They were awesome. The place is really clean and comfortable. They don't have hard folding chairs. They customer service was over the top. They are very honest.

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by October 06, 2015

They do good work.

by - Verified Customer October 05, 2015

They seem to be fair and honest. They don't pressure you into repairs.

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by - Verified Customer October 04, 2015

I fell they do honest work. The work is affordable. It was done quickly.

by October 04, 2015

I've had a few problems with it since I got it fixed.

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by September 29, 2015

I like the work they do on my car.

by - Verified Customer September 28, 2015

I like to go there.

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by - Verified Customer September 24, 2015

I liked their service a lot. I had a basic oil change, so I haven't seen the quality of their advanced services.

by September 23, 2015

I had my car serviced and a few days later the check engine light came back on. I took it back to them and they said it was probably a fluke, they told me to reset it and try again. I did and in less than a mile it came back on. I felt like they didn't want to deal with the warranty so I just finally took it to a dealership.

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by September 22, 2015

I just walked in the door and they accepted me as a customer. They did a fast, prompt job on my vehicle.

by September 16, 2015

This will be my third time that I've been in there and the problem still is not fixed. They have been very courteous and very helpful.

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by - Verified Customer September 10, 2015

Honest and prompt service.

by - Verified Customer September 09, 2015

They were very nice. They were reasonably priced and they got me in quickly.

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by - Verified Customer September 08, 2015

They met all of my expectations and probably more and they didn't add anything to the bill. I was extremely pleased.

by - Verified Customer September 07, 2015

I usually just have an oil change there. Every time I go in, they recommend things that need to be done, when I know for a fact that they don't need to be done. I only go there for an oil change.

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by - Verified Customer September 03, 2015

Every time I go in there, I feel like part of a family. They answer my questions straightforward. I feel like I get a fair experience when I go in there, compared to other auto shops. I hope they continue to offer great service and I hope to be a customer for many years to come.

by September 01, 2015

They did good work in a short amount of time.

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by - Verified Customer August 11, 2015

Good service, good communication with us, final cost close to estimate....also the coupons you offer are a big help and one of the reasons we come to Accurate.

by - Verified Customer July 28, 2015

I have been going there for years and have had excellent service. Once they were unable to fix something but I took it back and they worked on it until the problem was resolved.

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by - Verified Customer May 06, 2015

The Hillsboro team has a better understanding to deal with not only male customers but also females. I note this skill because I have other Accurate Auto locations talk down to my wife like she shouldn't be asking why questions to the quote. I thank the Hillsboro Accurate Auto for their professionalism and always treating every customer with respect.

6 verified customers did not leave comments but provided these ratings:
by Martha
by Michelle
by Chris, Davidand 1 other verified reviewer
by Therese

RepairPal Scorecard
89
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
97

The Hillsboro location of Accurate Auto has been serving the local community since 1997. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Recent customers describe this team to us as “honest”, “courteous”, “helpful”, "professional" and “awesome”. A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

5year/50,000 mile warranty on most repairs

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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