Q: AC Control Head on 2004 Chrysler Pacifica

Rookie cbe0621eac06868b3efe0d8d1d3611e23c60d3114864ea2ec19a68cfbd3eebab
My airflow controls are not working properly (defrost and floor not being heated) and the dealership quoted me $778 to replace the AC Control Head. Is this a reasonable price or a rip off? Is this something that an independent could repair or should I stick to a dealership?
(1) Answer
Just because the dealership sells the vehicle doesn't mean they are the only ones that can fix it. In some cases they don't even know how to fix it. A good qualified ASE certified independant repair shop can and will fix it. There should be an aftermarket available part for that vehicle, if the control head is the problem. Need to retrieve the trouble codes for the HVAC system.