About RepairPal

RepairPal ensures you receive quality car repair work done at a fair price

What we're working toward every day
Established in 2007, RepairPal is bringing trust and transparency to auto repair.

At, consumers have free access to an array of invaluable resources for taking care of their cars. The RepairPal Certified Network shows trusted shops that guarantee repairs are done at fair prices with quality parts and an expert, attentive staff. The RepairPal Fair Price Estimator ensures you never have to overpay for car repair again. RepairPal is also partnered with some of the top names in the industry, keeping consumers first in mind. By visiting, you can get back on the road quickly and safely, knowing you'll always receive quality work at fair prices.

Get an EstimateFind a Certified Shop
Our partners are the best in the business
Many large brands trust RepairPal to help deliver their consumers, drivers, and clients an exceptional experience. We have developed several cutting edge integration and engagement methods, as well as product solutions, to meet the needs of companies across multiple industries, such as: insurance, service contracts, roadside assistance, connected/telematics, loyalty programs, and marketplaces.
Visit Our Partners Page
Have you heard the news?

Trying to bring trust and transparency is hard work and we can't do it without your help. By sharing RepairPal far and wide, your neighbors, family and friends can learn about us and the tools we offer consumers. So how did you find out about RepairPal? Did read about us in your local newspaper or hear about us on the news? We want to know! Tweet us by tagging @RepairPal or #FairRepair.

Learn more by visiting our Press page below.

Visit Our Press Page
Working at RepairPal
See Available PositionsMeet Our Leadership Team

Based in the SOMA neighborhood of San Francisco, California, RepairPal is in the center of technology and innovation in the Bay Area. Looking around our office and talking to our leadership team, you'll immediately get a sense of how proud we are to work at RepairPal.

Joining the RepairPal team comes with a sense of community. Between workplace-wide happy hours, organized sports teams and special events to celebrate milestone achievements within the company, we enjoy every day together. We offer competitive employee packages with benefits for a true rockstar.

We come to work every day, appreciate one another and live our values inside and outside the workplace. Think you'd be an asset to the team? Check out employee opportunities by clicking the link above or taking a look at our LinkedIn page here.

A Force for Good
We're Here To Help

We're constantly looking for ways to give back to our community in the Bay Area and beyond.

Our shop network spreads across the United States. From making contributions to those affected by naturla disasters to providing financial as assistance to our shops in need, RepairPal cares. We offer programs to help address emergency situations that small businesses can face and are constantly working with our networks to develop resources.

The RepairPal team has also worked with some incredible organizations dedicated to helping the community in the San Francisco Bay Area.

We're are always open to dedicating our time to those in need. Get in touch with us by email at

Reach Out to Us

We're here to help answer your questions. Before sending us a message, we encourage you to check out our FAQ page to see if someone else has had a similar issue

General questions can be directed to our main phone line and email account:

(800) 969-9204

Have a press or media inquiry? Send us an email at

Are you a shop owner interested in Certification? See if you qualify
RepairPal is headquarted at:
363 Clementina Street
San Francisco, CA 94103
Frequently Asked Questions

The RepairPal Certified shop program is designed to help you find a repair shop you can trust. The shops that qualify for our program go through a rigorous approval process that ensures they will live up to the RepairPal Certified status. RepairPal reviews the experience and training of the mechanics, the sophistication of the tools, the quality of parts placed inside of your car, the satisfaction levels of previous, verified customers, the warrantly offered by the individual shop, and the prices the shop charges to each customer. When you visit a RepairPal Certified shop, you can be sure that you are getting high-quality work from expert technicians at a fair price. Learn more by visiting our "Why Certified?" page.

What is the RepairPal Fair Price Guarantee?

RepairPal Certified shops have agreed to provide services to customers who call, text, or otherwise book an appointment through a RepairPal channel for a price that does not exceed the estimated range provided by the RepairPal Fair Price Estimator. If a RepairPal Certified shop does provide services to customers who utilize such RepairPal channels for a price that exceeds the RepairPal Fair Price Estimator range, the RepairPal Fair Price Guarantee means that RepairPal will refund the difference between the amount you paid for the service and the highest price in the estimated range, subject to the following limitations:

  • You must contact RepairPal within 30 days of completion of the service to make a claim; and
  • The maximum amount RepairPal will refund is $1,000
Also, please keep in mind that the RepairPal Fair Price Guarantee applies only to the cost for the specific service. The prices in the RepairPal Fair Price Estimator range do not include costs for diagnosis, taxes, or fees, so your total repair costs may be higher than the price range from the RepairPal Fair Price Estimator. RepairPal will not issue a refund if the amount you paid was outside of the estimated range only because of costs for diagnosis, taxes, or fees. Contact a specific ' RepairPal Certified shop for exact prices and details.

How does the RepairPal Fair Price Estimator work?

Consumers are often overcharged for repairs in a few ways: by marking up part prices well above the manufacturer's suggested retail price (MSRP) , inflating labor times for a given job above industry guidelines, and charging considerably higher labor rates than appropritate for the local market.

The RepairPal Fair Price Estimator leverages parts and labor parts and labor data from the same sources used by the automotive industry to calculate pricing. It uses MSRP for parts, industry agreed-upon labor times and local labor rates in a standardized formula so you can be properly informed of the fair price range for a given repair.

What if there isn't a RepairPal Certified shop in my area?

Since we only pick the best shops with high-quality work at fair prices, there's a chance there might not be a RepairPal Certified shop in your area yet. If you think the shop you already go to could qualify, we encourage you to recommend that shop to us by emailing

More FAQs

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