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A & E Automotive and Towing

(714) 602-5513
56 Verified Reviews
aeautomotive@sbcglobal.net

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

5640 Lincoln Ave
Cypress, CA 90630 USA

AUTO REPAIR EXPERIENCE

  • John Fox, Manager
  • Established 1991
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 68 Years of Car Repair Experience

A & E Automotive and Towing Reviews

OVERALL RATING

56 Verified Reviews
5 stars
(39)
4 stars
(8)
3 stars
(6)
2 stars
(1)
1 star
(2)
by - Verified Customer September 27, 2017

Since I'm a return customer I look forward to working with the staff, they are always courteous, helpful, make great recommendations, and even though I don't want my vehicle to break down, it is great place to have it fixed! A&E thanks again for such a great experience... Regards, a very satisfied customer

Reply from A & E Automotive and Towing – by A E Automotive and Towing October 11, 2017

Thank you Mark for taking the time to share your feedback with us. We are delighted to hear about your experience with our service department. We are very pleased that we have earned your business!

We look forward to seeing you again!

by - Verified Customer September 20, 2017

A&E had always treated me with the utmost respect and I trust that they will do a great job on my car.

Reply from A & E Automotive and Towing – by A E Automotive and Towing October 10, 2017

Thank you, Wendy, for the wonderful feedback. We truly appreciate it.

by - Verified Customer September 18, 2017

Great service, very respectful employees.

Reply from A & E Automotive and Towing – by A E Automotive and Towing October 10, 2017

Adam, Thank you very much for such a great review! We work really hard to offer the best service possible.

by - Verified Customer September 07, 2017

very friendly and professional service!

Reply from A & E Automotive and Towing – by A E Automotive and Towing October 10, 2017

Thanks, Ryan! It was a pleasure working with you.

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by - Verified Customer September 07, 2017

Good experiences,

Reply from A & E Automotive and Towing – by A E Automotive and Towing October 10, 2017

Myrna, we are happy to hear that you had a great experience here at A&E!

by - Verified Customer August 31, 2017

Awesome. From the first phone call I was treated with patience and kindness. Offered me a ride home when I dropped the car off. Mechanic called when he said he would with status of my car.. Even opened a few minutes early so I could get my vehicle when I could obtain a ride there when services were cimplete. Thank you to you and your staff. 100% recimmended and will return

Reply from A & E Automotive and Towing – by A E Automotive and Towing October 10, 2017

Hello Kristine, thank you on behalf of A&E for sharing your honest feedback. We appreciate your business and we look forward to seeing you again. Thank you.

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by - Verified Customer August 24, 2017

Easy to work with and great customer service.

by June 30, 2015

I like their customer service. Jobs are done right the 1st time.

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by - Verified Customer June 21, 2015

They are honest, do a good job, and get the car back quickly.

by - Verified Customer May 28, 2015

They were extremely knowledgeable and did the work in a timely matter.

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by - Verified Customer May 21, 2015

Excellent service, friendly and helpful staff.

by - Verified Customer April 30, 2015

They always provide me with excellent service. They always accommodate me when I call for service.

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by - Verified Customer April 12, 2015

Excellent customer service.

by - Verified Customer April 09, 2015

Polite staff. Reasonable pricing for repairs.

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by - Verified Customer April 08, 2015

Friendly, fast and honest.

by - Verified Customer April 01, 2015

Fast tow pick up and honest friendly service.

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by - Verified Customer September 09, 2014

Service is very good and quick.

by - Verified Customer August 28, 2014

They are good!

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by - Verified Customer August 26, 2014

Good service.

by - Verified Customer August 16, 2014

Friendly and fast service.

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by - Verified Customer August 08, 2014

A&E was recommended by friend and had an oil change performed, was advised about my auto in a complete manner. Will returned in future.

by - Verified Customer August 07, 2014

Great service and great body work.

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by - Verified Customer August 06, 2014

There very nice and honest in what they do.

by - Verified Customer July 31, 2014

Very honest service in taking care of my 90 year old mother.

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by - Verified Customer July 25, 2014

They were very prompt.

by - Verified Customer July 22, 2014

No bull.

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by - Verified Customer July 21, 2014

Fast, friendly service.

by - Verified Customer July 19, 2014

They were up front and honest.

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by - Verified Customer July 17, 2014

Gave me good information and talked me through the issues.

by - Verified Customer July 15, 2014

So far all the service and repairs at A&E have been done professionally, they seem to do a good job. I am a person who takes care of my cars and stay on top of things. So far A&E had done a good job on both of my cars. I check everything after a repair has been completed, everything seems to be done in a professional manner.

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by - Verified Customer June 30, 2014

Good service, good communication and reasonable prices.

by June 04, 2014

Good service. However, can't see paying 50+ dollars for a diagnosis.

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by - Verified Customer June 03, 2014

They do good work.

by - Verified Customer May 05, 2014

I have so far had positive experiences with all 3 of my vehicles.

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by - Verified Customer October 28, 2013

From the moment the tow truck got there I was never pushed into something that I didn't want or need. They fixed my problem and got it done quickly.

by October 17, 2013

The experience was superb. From Tow to car pick up. Everything went so smooth.

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by - Verified Customer October 17, 2013

Timely courteous service. Everything was explained to me in terms I could understand.

by - Verified Customer October 17, 2013

They took care if the issue quickly and explained everything.

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by October 17, 2013

Didn't have full service or repair only quick estimate

by - Verified Customer August 30, 2013

They provided exactly what I was looking for. The time to retrieve vehicle was better than other places I have been to.

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by - Verified Customer August 30, 2013

Good service, but since I am a veteran diyer myself, service is quiet pricey for me. I need their services since I need the brake lamp test to register my salvage car

by - Verified Customer July 16, 2013

The service was outstanding I didn't worry of the service and commitment of the shop.

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by - Verified Customer July 15, 2013

The staff is very personable and kind. They are very informative and on time. The waiting area is very clean and the receptionist is always smiling! Nothing bad to say about them.

by - Verified Customer July 08, 2013

Professional and did not over charge

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by - Verified Customer June 24, 2013

The first word that comes to mind when I think of John and this place is PHENOMENAL PROFESSIONALS! The best car mechanic experience I ever had, and most likely you will too!

by - Verified Customer June 02, 2013

They know what they are doing and have always fix my problem.

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by - Verified Customer May 01, 2013

Good service.

by - Verified Customer April 04, 2013

They were willing to help, and I have nothing against the friendliness of the workers I spoke with. But my car did not get repaired. It was only a quick fix, and I paid a lot of money even just for them refilling my brake fluid. I took my car in to be fixed, and not even a couple weeks later: the same problem. I thought I had great service until the problem came up. I called them when the same thing happened & left a message, and no response. I gave up. I'm not going back. I appreciate the help, but not fixing my problem with the car & charging me something I could have done myself.. not the business. I only gave them two stars because they didn't charge me for towing b/c I got serviced at their shop.

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by - Verified Customer March 27, 2013

This is one of the more pleasant experiences I've had from an auto repair facility. The personnel were very helpful and explained the cost to repair my Hyundai Santa Fe. I was given a detailed cost estimate and a time when the car would be ready. They even gave me a ride home and a ride back to the facility when the car was ready
I would recommend A&E Towing for your towing and repair needs

by - Verified Customer March 13, 2013

I brought my 2008 Mazda 5 to A&E because the car was shuddering whenever I braked at higher speeds. I thought that my rotors were bent and told that to John. He said he would check it out and he could have easily told me that they were bad and sold me new ones but instead gave me the real reason, that my tires were wearing funny and I needed new ones. I appreciated his honesty and will now be taking my car there for all future service. I've already told friends about A&E and will continue to recommend them to whoever needs their car repaired. The staff there were very helpful and friendly and even gave me a ride to and from my house. Excellent customer service!

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by - Verified Customer March 04, 2013

I would recommend A&E automotive to my friends. John looked at my car, called me and told me what was wrong and approximately how much it would cost. Since my car is 12 years old, he had trouble finding some of the parts. He called me and told me there would be a delay in fixing the car until the parts came in. On another problem the parts were going to take approximately a month to come in. He fixed the problem with the catalytic converter. He called me and I have the car now. When the part for the heater comes in I will bring the car back for it to be fixed. The people in this shop are friendly, experienced, and seemed to be knowledgeable and honest. It is difficult when you are a widow to find a mechanic who is honest and will explain exactly what needs to be done and how much it will cost.

by - Verified Customer February 13, 2013

I am very pleased with your concern and the service I received and I will definitely recommend A&E to others.

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by - Verified Customer February 06, 2013

I have been going to them for 7 to 8 years. I have a particular mechanic I'm fond of. I have a 1956 t-bird that I trust them to work on. I refer them and they are excellent.

by February 03, 2013

Everyone at A&E Automotive were very friendly and eager to help. I appreciate everything they have done for me. I will continue to take my car there for future car repair.

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by - Verified Customer January 22, 2013

The service i had done, i was very satisfied with and the price was well within my budget.

1 verified customer did not leave comments but provided this rating:
by Lylia

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
85
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
98

A & E Automotive has been serving the Cypress area since 1991. We learned that manager John Fox began his career as a technician and has been manager of this shop for over 7 years. His team of two very experienced technicians have nearly 70 years of combined experience and is lead by Richard who is ASE certified. Their tools and equipment are what we would expect to see in one of our Certified shops and all work is backed by a 12 month/12,000 mile warranty. Customer amenities include a local shuttle service, WiFi internet access, towing service, and convenient after hours drop-off.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Heated Waiting Room
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

A & E Automotive Repair & Towing is located at 5640 Lincoln Ave. Cypress, CA. and has been been proudly serving the community for over 20 years. With our ASE Master Certified Technicians and diagnosis equipment, we are able to provide complete auto repair & auto service on most foreign and all domestic vehicles.

We provide you with quality, no-hassle service that helps you take care of your vehicle without spending massive amounts of time and money. Our professionals provide exceptional service at reasonable price.

FREE SHUTTLE SERVICE WITHIN 5 MILES!
FREE TOWING WITH REPAIRS

Bring your car into our auto repair shop today for oil changes, filter changes, and general maintenance services. Contact us to get everything from diagnostics to transmission repairs at prices that won't break your budget.
•Tune-ups
•Electrical repairs
•Air Conditioning service
•Transmissions & clutches
•Radiator & engines
•Brakes
•Shocks & struts
•Smog related repairs

MAKES WE SERVE

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
+ More
Questions Answered by A & E Automotive and Towing
codes p0134 and p0138 came up and check en...
The codes indicate little or no voltage on one 02 sensor circuit and stuck higher than normal voltage on the other 02 sensor. The codes do not automatically mean that the sensors are bad. There are many engine functions that can cause this and also PCM circuit pinpoint tests may need to be performed.
Oil in one spark plug <br>I replace the co...
You should really take this vehicle in to be checked out. Without seeing the vehicle first idea would be valve cover gasket, but a blocked PCV could also cause that problem. These can be diagnosed.

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