2004 Ford Freestar Q&A
2004 Ford Freestar Question: 2004 Ford Freestar
Power steering fluid is leaking and I was told that the leak was from the pressure hose. My daughter went to Ford to purchase the hose for replacement and was told that they no longer make these parts. How can you have a vehicle on the road and not make parts for repair? What am I supposed to do? - tbabie
Ford still makes the part but they're currently on back order, Ford's supplier is overdue on the parts. The application for the high pressure hose goes through Jan, 07. Here is something you can do if you're certain it is the high pressure line leaking. Many auto parts houses can make, or know of a hydraulic hose shop that can make a custom line for you. In most cases, you'll need to bring the old hose in so they can copy the shape and fittings. Most hydraulic hose shops are in the phone book as well, they just aren't listed under auto parts stores. hope this helps! - Andy Y
Unfortunately there are no easy solutions to this problem right now. The part is on back order & none of the dealerships can get them. The van is too new for aftermarket manufacturers to have started making the part yet so it's a dealer-only thing. This is a direct result of the economic crunch and why GM & Dodge are asking for bailout money. The hoses are made by a small company that Ford spun-off just to make high-pressure lines. They're on the verge of bankruptcy and to try and stay afloat they've laid-off a LOT of workers and cut production. The few hoses they *are* making are all going into new vans coming off the assembly line and none are going to the parts departments so everyone who needs one gets their name added to the back order list. As of last week there were just shy of 500 high-pressure lines on back order nationally. Normally the thing to do would be to have a custom hose made up at a parts or hose shop but compounding the backorder problem is the issue that Ford chose to use a new/different type of fitting for this particular application (instead of the standard double flared hardline it uses a seal inside of a captive nut. That seal is what's been failing and causing these problems) and those fittings cannot be purchased anywhere yet because they're proprietary, so you CAN'T have a new hose made. For the time being the only way to fix it is going to be to find a hose from a salvage yard. Unfortunately there aren't a lot of Freestars in the yards yet and when they DO arrive the power steering hoses are usually cut when they remove the engine/transmission or the steering rack. You'll have to hope you can find someone with an intact Freestar that they'll remove the hose from and in the worst case you'll have to get the stub end of a hose that's been cut and have a hose shop splice it onto your old hose. - Broncobill78
I am having the same problem and I have contacted Ford Motor Company directly to get a resolution. If you are like me you are still making payments on a vehicle that you cannot drive. Dale Jarrett Ford in Indian Trail, NC put on my work order that I should not drive my van because it could catch on fire and suggested that I rent a car. I told Ford how can I rent a car when I am paying $450 a month for a vehicle I cannot drive. The lady at Ford has had weekly communication with me and I am supposed to hear back from her today. There was a recall on this problem back in 2003 however "My VIN number is not part of that recall". The Ford dealership made me pay in advance for a part that they do not know when they will get in. My last communication that I had with them they said the manufacturer was shipping 14 parts out of the 474 that were currently on back order. I also filed a complaint with the NTHSA because that is where recalls get started. If everyone else does the same maybe our VIN numbers can get included in the recall. I have 81k miles on my van and I feel I should still have alot of years out of it. Let's use the sqeaky wheel gets the grease mentality and everyone call Ford to complain. I was told by a Ford parts distributer today that the parts are supposed to come off of backorder on April 20th. - lhatchel
Remove the line and take to a hydraulic hose repair shop, they should be able to fix it - Visitor
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