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Zaloom's Auto Repair

2041 Victory Boulevard, Staten Island, NY 10314 Map & directions

Call Now: (646) 663-5728

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About Zaloom's Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
93
Tools & Equipment (?)
91
Customer Service (?)
96
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Zaloom's Auto Repair was established in 2010 by George Zaloom. George and his team consider themselves customer service specialists. This was verified in our unbiased review of their most recent customers who describe this team as helpful, knowledgeable, courteous, and kind. Not only is this a great place for you but George has assembled a team that will take great care of your car as well. They are very experienced professionals who combine for over 100 years of automotive experience. An investment has been made in the automotive tools, computer diagnostic equipment, and ongoing training that are needed to make professional repairs to your modern vehicle. These repairs range from tires and alignment to minor and major mechanical repairs as well as computer and electrical diagnosis. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Rental cars, local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Message from the Shop

The Zaloom Family has been fixing Staten Islanders cars for over 80 years, We respect our customers who deserve excellence in service. Zalooms services all makes and models and all types of repairs including Oil Changes, Alignments, Brakes, Check Engine lights and Electrical Problems. We look forward to your visit.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Pickup/Dropoff Coffee Early Bird Dropoff Financing
Heated Waiting Room Military Discount Rental Car Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 27 verified reviews

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Zaloom's Auto Repair
Verified Customer
April 29, 2014

Great service and great prices.

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Zaloom's Auto Repair
Verified Customer
April 29, 2014

I think they were execllent.

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Zaloom's Auto Repair
Verified Customer
April 25, 2014

Everyone there (Joe, George and Ed) were very nice, knowledgeable and make you feel like family.

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Zaloom's Auto Repair
Verified Customer
April 25, 2014

I love Zaloom's, the auto shop and the people. Their customer service is fantastic and their team is knowledgeable and efficient.

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Zaloom's Auto Repair
Verified Customer
April 24, 2014

They assured me they would rotate my vehicles tires and place a new tire I bought on the front and rotate the others properly... this was not done.

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Zaloom's Auto Repair
Verified Customer
April 24, 2014

Good Service, reliable, and good price. It's hard to find a place where you don't constantly think about if the mechanic is ripping you off or doing services not necessary.

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Zaloom's Auto Repair
Verified Customer
April 23, 2014

I trust them 100%, and have recommended others before who also recommended Zaloom's as well.

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Zaloom's Auto Repair
Verified Customer
April 22, 2014

You all were fantastic!

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Zaloom's Auto Repair
Verified Customer
April 22, 2014

Employee's are very friendly. I was taken care of as soon as I got there without an appointment.

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Zaloom's Auto Repair
Verified Customer
April 16, 2014

I appreciate the way they sit and talk to you without talking down to you. They are reliable and most of all, TRUSTWORTHY. I never worry they are trying to sell me some repairs I don't really need.

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Zaloom's Auto Repair
Verified Customer
April 15, 2014

The job was NOT completed. My car required a oil change and I asked if they knew how to reset my service alert. Yes was what I was told, not once but twice. When I brought my car in I asked that question again I decided to wait for my car because I was also told it would be about an 1hr or so . Well the hour or so turned into 2 1/2 hrs. with customers coming in with NO appointments getting in and out After announcing my car would be ready in a few Joe explained to me that they couldn't reset my service alert...but promised he would get back to me the next day with information regarding it. As of this second I haven't heard back. I would have to say I am very disappointed how this was handled. Future clues NEVER make a promise if you can't come through.

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Zaloom's Auto Repair
Verified Customer
April 14, 2014

Great service.

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Zaloom's Auto Repair
Verified Customer
April 14, 2014

100% satisfied with the service I received.

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Zaloom's Auto Repair
Verified Customer
April 11, 2014

Excellent service. Fast service. Courteous customer service. Good work. Repairs were done correctly and car is running fine.

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Zaloom's Auto Repair
Verified Customer
April 11, 2014

It is a very good score. for very good service

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Zaloom's Auto Repair
Verified Customer
April 10, 2014

Zaloom picked me up and dropped me off for just a NYS inspection and treated me like a valued customers. I am definitely coming back.

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Zaloom's Auto Repair
Verified Customer
April 10, 2014

Great service, they did what they said they were going to do. They checked out my truck and made sure it was safe for my family… thanks again.

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Zaloom's Auto Repair
Verified Customer
April 09, 2014

They have the ability to diagnose a problem and fix the repair in a timely manner.

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Zaloom's Auto Repair
Verified Customer
April 04, 2014

Excellent service from knowledgeable staff and I never feel taken advantage of.

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Zaloom's Auto Repair
Verified Customer
April 01, 2014

Very courteous and know their stuff.

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Zaloom's Auto Repair
Verified Customer
March 28, 2014

Great service, honest people.

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Zaloom's Auto Repair
Verified Customer
March 27, 2014

Courteous, fast service.

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Zaloom's Auto Repair
Verified Customer
March 27, 2014

Great service, kind staff & things was explain to me clearly.

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Zaloom's Auto Repair
Verified Customer
March 25, 2014

Helpful and knowledgeable.

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Zaloom's Auto Repair
Verified Customer
March 25, 2014

Great customer service and very knowledgeable. Great over all experience.

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Zaloom's Auto Repair
Verified Customer
March 21, 2014

They were very customer service oriented and serviced my car quickly.

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Zaloom's Auto Repair
Verified Customer
March 21, 2014

Excellent service. Fast service. Courteous customer service. Good work. Repairs were done correctly and car is running fine.

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  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(646) 663-5728

Auto Repair Experience

  1. George Zaloom, Owner
  2. Established 1985
  3. 3 Auto Repair Mechanics on Staff
  4. 70 Years of Car Repair Experience