RepairPal’s Comprehensive Evaluation
Assessment Summary
Family owned and established in 1972, Young's sets itself apart from other Top Shops with their spectacularly impressive technical staff that includes three techs who have a combined 92 years of experience between them, Including one ASE master tech. An ASE Blue Seal shop and a State Certified Emission Repair Facility, Young's also believes in ongoing training for their employees, something we love to see in our Top Shops.
Message from the Shop
Young's Auto provides a full range of diagnostic and repair services, including A/C and heat, emissions, transmission, and full engine repair. We utilize a full range of computer diagnostics. Also, we are ASE and L1 certified, and an ASA member. Young's offers fleet accounts and commercial repairs, and are participants in the Texas LIRAP program. We are a Carquest Tech-net shop and offer national warranties.
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Auto Makes We Service
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Quality Affiliations
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Specialties
| AC/Heating | Check Engine Light | Diagnosis | Hybrid/Electric |
| Muffler & Exhaust | Oil Change & Lube | Scheduled Maintenance | Service & Repair |
| Timing Belts | Transmission Repair |
Amenities
| Early Bird Dropoff | Heated Waiting Room | Parts/Accessories | Service Guarantee |
| Shuttle | Towing | Wireless Internet |
Customer Reviews (26 reviews)
26 Sort by: Date | Helpful-
Young's Automotive Center
The right wheel hub assembly sounded like it was about to break off from previous experience so I got it towed here. Never used them before but they were friendly and very helpful. They even made made sure I was able to get home and get a rental car as well. The repair only took a day to repair and it was ready by 2pm. Repair was less than $300. If I have any future problems I will keep them on speed dial.
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Young's Automotive Center
Roach - Verified Customer
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Young's Automotive Center
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Young's Automotive Center
Eluterio (Matt) - Verified Customer
I live 250 miles from Houston.My student son was in need of auto repair work . Young Automotive Center was recommened,they had car towed repaired on time and at a fair price. Now I highly recommened to anyone in need of auto repair in the Houston area. Thanks Young Automotive Center.
Flag ThisLike0Reply from Young's Automotive Center - Youngs Auto, January 30, 2013 14:56
We know what it is like to have our children out of town and in need of help. Thanks for trusting us.
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Melisa - Verified Customer
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Rosa - Verified Customer
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Robert - Verified Customer
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Audrey L.. - Verified Customer
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W.L. - Verified Customer
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Muphy - Verified Customer
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Youngs charges 90 diagnostic fee. This is roughly twice as much as any mechanic in the area for the same job. Not to mention that it doesnt go toward the work done. When I picked up my truck the exterior visor was hanging off. I showed the mechanic. He walked over, ripped the entire thing off, handed it to me and said I needed to glue it back on. The truck started having the same problem 4 weeks after I brought it in and when I called they said theyd need another 90 dollar diagnostic fee. HA! I will NEVER use them again.
Flag ThisLike0Reply from Young's Automotive Center - Youngs Auto, January 31, 2013 13:24
We invest a great deal of money in training and test equipment to diagnois vehicles accurately. With the high cost of parts, we are very careful to diagnois correctly the first time. My technician is paid for his time and training to test your vehicle. Then we repair the vehicle if approved by the customer.
The drivers side window had an aftermarket plastic visor on the outside that was attached with double sided tape and was coming off. We offered to glue it on, but customer did not have time so we removed it and put it in customers hand to prevent damage.We hope you find a repair facility that you trust. -
Young's Automotive Center
Tamla - Verified Customer
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Danae - Verified Customer
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Mike - Verified Customer
I have trusted my 2000 Toyota Camry to Young's Automotive Center ever since I moved to Houston back in 2003. Young's was recommended to me by the mechanic who serviced my car in the town where I last lived. The owner of Young's (Glenn) has gained widespread recognition for his expertise in the auto mechanic business through his lecture tours (which he still regularly performs) throughout and beyond Texas and through his leadership in national organizations promoting education and excellence in the auto repair industry. He has always shown the utmost integrity in our dealings, and I credit the excellent running condition and reliability of 13 year-old car to his excellent care.
Flag ThisLike0Reply from Young's Automotive Center - Youngs Auto, January 31, 2013 13:26
Thanks Mike, we have enjoyed having you as part of our automotive family!!!
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Andy - Verified Customer
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Janice - Verified Customer
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Charlotte - Verified Customer
My car was taken to Young's Automotive more than 3 times, and they could not find out what the problem was with my car. It would not start at any given time, no warning. Drove the car to Louisiana and was stuck there a week with no car and finally the car was sent to a dealership and repaired.
Flag ThisLike0Reply from Young's Automotive Center - Youngs Auto, January 31, 2013 13:04
I am so sorry we could not diagnois your vehicle. The dreaded "intermittent problem" is very frustrating for you and our shop. Many times, even with the latest diagnostic tools, we cannot test a vehicle that is not broken while at the shop.
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Young's Automotive Center
Lorenthia - Verified Customer
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Jack - Verified Customer
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Beverly - Verified Customer
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Young's Automotive Center
For the past 3-4 years I have been taking my SUV to Glenn & Betty Jo for their expert repair & advice. Each and everytime I feel welcomed and appreciated.
You know when you can't describe the sounds or actions your vehicle is making? Ya, me too! I tell Betty Jo best I can and some how she intreprets my gibberish and can pinpoint my needs, without making me seem foolish!
Young's Automotive is 5 Star all the way! Thank you Betty Jo & Glenn!
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Young's Automotive Center
I arrived in Houston for a flight on 30 June. We arrived at the Comfort Suites hotel very late on the 29th and when we got up to drive to the airport the next morning the car just wouldnt start.
A week later we are back from NY and I was desperate to get the vehicle started. Triple A confirmed the battery wasnt the issue. I anticipated extensive work on some part of the electrical conduction system.
Got the car towed to Youngs where they quickly confirmed the source of our non-motility: we had a defective gas guage! We had driven in on fumes!
I was quite humbled when the team at Young's just poured a few gallons into our old 95 Honda Civic and it started right up.
That meant our return to La. would not be delayed til the afternoon. Yippee!! Only trouble was, I do not and most likely never will drive a standard!
Betty Jo and the crew were awesome. They got a ride back to the hotel and took my wife over to retrieve the (fully fueled up) Honda Civic.
You may read this and say "Brad, they really didnt do anything.. you didnt have 'car trouble' you were just stupid not to consider low gas as the problem." True enough. The guage issue will have to be solved another day. The mechanic we dealt with was very helpful (Sorry I dont have his name, Betty Jo!) He explained that with the tank size on the Honda we could easily drive a hundred miles before needing to refill.
I'm so grateful that it wasnt a genuine vehicle maintenance issue requiring all the costly labor and parts we've all come to expect from car repair.
I know there are unscrupulous folks in the auto repair biz. But those folks are not to be found at Young's. I will travel back to Louisiana and you can bet if anyone ever asks me for a referral for a mechanic in Houston I'll steer them to Young's.
It is also a plus when the folks working on your car actually have extensive experience as owners/repairers of your make and model!
And the fact that they took me back to the hotel and then brought my wife to the car is a huge plus as well!!
4 stars for quick accurate diagnosis and cure of the problem. 10 stars for service during a very stressful morning.Thanks again Betty Jo! Great company! Wish the big pricey dealerships were as customer-care focussed!
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Young's Automotive Center
As a woman, I'm always wary of automotive shops, but Young's Automotive eased my fears. I took my vehicle there because I had a "check engine" light on. Glenn Young took the time to explain the origin of the problem and even told me how to avoid the problem from reoccuring. There was also an explanation of the cost instead of simply handing me the bill. They were also very speedy with the repair. If I had any another problem, I'd have no hesitation to take my car to Young's. I know that I'd be treated with respect and get quality care for my vehicle.
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It was a pleasure meeting you. I am so glad we could help you. Thanks for the kind words.