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Young Buick GMC

570 N Main St, Layton, UT 84041 Map & directions

Call Now: (801) 341-2636

About Young Buick GMC

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
99
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

At RepairPal, during our dealer certification process we get to know each service center’s manager quite well, and Jim Astle at Young Buick GMC has been a pleasure to work with throughout. We asked 25 recent customers about their experience with the service department, and when you look at the department's very experienced and award winning customer service team, it's not surprising that these customers indicated that they were treated with respect, charged fairly for repairs, and were not encouraged to perform unnecessary repairs. The Young Buick GMC team of technicians is experienced and highly trained. Several technicians have even achieved GM Master Certification. Adding to the experience at Young Buick GMC are amenities such as a children's playroom, a customer lounge with cable TV, complimentary hot and cold beverages, and a convenient no-appointment quick lube service.

Auto Makes We Service

Buick GMC

Specialties

Service & Repair

Amenities

Car Wash Child Friendly Coffee Early Bird Dropoff
Free Inspection Heated Waiting Room Open Saturday Rental Car
Shuttle Wireless Internet

Customer Reviews 20 verified reviews

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Young Buick GMC
Verified Customer
June 29, 2013

no problem with service, just an oil change so no big deal

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Young Buick GMC
Verified Customer
June 28, 2013

I'm very satisfied with them.

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Young Buick GMC
Verified Customer
June 28, 2013

I like the place that does great work

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Young Buick GMC
Verified Customer
June 26, 2013

Service dept. diagnosed and repaired the problem I came in for as well as an oil change and alignment without a problem. Bonus points for getting it done timely while I waited.

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Young Buick GMC
Verified Customer
June 24, 2013

because the service is excellent and i know others would benefit from it

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Young Buick GMC
Verified Customer
June 21, 2013

I'm happy with their service. I bought the car there and I am impressed with the professionalism of the sales staff. The service matches that so far as well.

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Young Buick GMC
Verified Customer
June 21, 2013

The service staff are great. Particularly Deby Gillette at the Young Buick GMC location

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Young Buick GMC
Verified Customer
June 19, 2013

They know what they are doing. They explain what needs to be done. They want you to be satisfied! They are always cheerful effective and respectful.

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Young Buick GMC
Verified Customer
June 19, 2013

too long waiting

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Young Buick GMC
Verified Customer
June 15, 2013

Great service

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Young Buick GMC
Verified Customer
June 14, 2013

Friendly and knowledgeable people to work with!

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Young Buick GMC
Verified Customer
June 12, 2013

I've worked with Young off and on over the years. I don't like to give anybody a perfect rating. That's just how I am.

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Young Buick GMC
Verified Customer
June 10, 2013

They are very good, very friendly, and you don't have to wait long. They are on top of things.

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Young Buick GMC
Verified Customer
June 08, 2013

I know and trust the Service rep.

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Young Buick GMC
Verified Customer
June 07, 2013

Because they'll talk to you and work with you. Most places just try to sell you something. They find out what you need, not what they want to push on you. That is what the difference is.

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Young Buick GMC
Verified Customer
June 07, 2013

I had an issue after an oil change and they contacted GMC to see what they could do. They ended up paying 75% of the parts and labor.

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Young Buick GMC
Verified Customer
June 07, 2013

better than any garage around

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Young Buick GMC
Verified Customer
June 06, 2013

Great people

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Young Buick GMC
Verified Customer
June 05, 2013

Went in for an oil change, Service Consultant Debra Gillette, detected a noise which tuned out to be a worn "U" joint.

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Young Buick GMC
Verified Customer
June 03, 2013

Their service is good. They go through everything with you. They are just very helpful.

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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:8:00am to 3:00pm
Sun:CLOSED
Call Now:

(801) 341-2636

Auto Repair Experience

  1. Jim Astle, Service Manager
  2. Established 1989