Attention to detail, fair pricing, and a very friendly staff.
Well I needed a set of tires, specific set of tires for my son for the back because he wanted to match the front set of tires. All the shops couldn't help, they claimed they didn't have them and I went there and they had them at a very good price, friendly service. We had savings on the tires that we wanted that nobody else had. They got me in the first thing the next morning at 10am after I had called them. They returned my call that evening. They have good service and good prices.
The service was performed quickly, close to their estimation and they were very easy to work with.
They are very good, I like the work that they have done. They do the things that they said they were going to do. When I have problems with the vehicle, they take it in to check it and fix it right away.
They were honest and quick and just all around good. The people are helpful. Just that they honest and willing to help.
They try to work with me. They got me in right away. The fast service and politeness is a big thing for me.
I got real good service one time. Then I got charged $700 to find out what was wrong with my vehicle and they never figured it out. The other time I took a tire there and I was extremely happy.
They were quick, effective, and price effective. They have a great price. They know all my needs.
I like them a lot, they are easy to deal with.
Good, friendly service at a reasonable price. They diagnosed it and got it done.
I like that they have ASE certification, all in depth jobs done right. However, the vehicle was finished an hour late and the shop did miss wiper blade replacement and floor light replacement.
The few times I have received service from Yocum, I've been very pleased. They have good customer service and always communicate the issues they find, or if something different needs to be done that wasn't expected. They are very honest about the price also. I do not know hardly anything about cars and often feel intimidated going into an auto repair shop. But Yocum helps to make me feel comfortable and they never pressure me to get something done that I do not want done. They also have a good appointment scheduler on there website, so I can easily make an appointment when needed. I highly recommend Yocum :)
I like their work. When they work on my car, they run me to my house, then they came back to get me. They have excellent service and they are very nice people. They are reasonable. They have fixed my vehicle many times and I feel that they have never overcharged me.
They have always taken good care of me. I trust them.
They have the BEST customer service!
I believe they are trustworthy. They do what they say they are going to do.
Came in for front end alignment. Alignment did not need much. I specifically asked about steering wheel being aligned also and they said it was. My steering wheel is still not straight with car going straight. It isn't off by much but I don't feel like they even adjusted it.
I like the way they do business. I feel like they tell you what the problem is and are straightforward about it.
I want my friends to enjoy the top quality service I get from Yocum.
Great service and people!
They were so wonderful to deal with. Customer service was amazing.
They are all very friendly and helpful.
They have been honest, efficient (as much as it was up to them - like parts getting to them in a untimely fashion was not their fault), friendly and the work is done well.