Xpress Tire & Auto of Ladysmith
18031 Green Rd, Ruther Glen, VA 22546 Map & directions
Call Now: (804) 277-9938
“They are very thorough, they are very friendly people and they also do very good work and do their work in a...”
“They are a fast, very professional service, and have great customer service.”
“They were absolutely fantastic. I was stranded in Virginia, it was a blow out. I was pulling an RV and all my...”
“The most important thing is that I can expect them to do the job correctly. They do their work...”
RepairPal’s Comprehensive Evaluation
Xpress Tire & Auto of Ladysmith was established in 2001 by AJ Johnson. AJ is a long time industry veteran who worked his way up the ranks and has over 30 years of experience. He has assembled a crew of experienced individuals who work hard to stay current with industry trends and technologies by attending ongoing training. This RepairPal Certified shop is capable of a wide range of repairs, and have some of the best alignment and tire equipment available. They offer a clean comfortable waiting area with wireless Internet as well as loaner vehicles, shuttle service, and early bird drop off. Our team found Xpress Tire & Auto of Ladysmith to be an established capable repair facility and a good fit for our network.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Roadside Assistance|
|Scheduled Maintenance||Service & Repair||Timing Belts||Tire Sales/Repair|
|AAA Member Discount||Coffee||Early Bird Dropoff||Extended/Evening Hours|
|Heated Waiting Room||Open Saturday||Open Weekends||Service Guarantee|
|Towing||Warranty Accepted||Wireless Internet|
Customer Reviews 19 verified reviews19 Sort by: Date |
I think they're great, but they're a little more on the expensive side. They seem like they know what they're doing and I don't have a problem with that. They seem good, like I said they are just a little expensive. I only take my car to them, so I guess I don't know if they truly are expensive, but that is how I feel about that.
They were absolutely fantastic. I was stranded in Virginia, it was a blow out. I was pulling an RV and all my tires were logging and they were absolutely fantastic. The owner was absolutely wonderful, the work was absolutely wonderful. Like I said I was all alone and I'm 69 years old and they helped me out. They went beyond, believe me. They worked on it all night. When I get back to Rhode Island I will be writing them a letter. They were absolutely wonderful!
They were too expensive. My first choice was to take my car to the Nissan dealership in Richmond, Virginia but what I found is that the place was very expensive. It costs eighty dollars just for the diagnosis. We usually don't have that in Canada, I would say we pay the diagnosis if we don't get the car repaired there, but if the car is repaired in the same place, I shouldn't have to pay for anything as far the diagnosis is concerned because they charged me. The car was inside for three hours and they charged me one hundred and eighty-six dollars just for time, and they didn't do anything for two hours. They didn't do anything on the car, all they did was change the battery because they had to change the alternator, and anyways that's why I sort of found that I got ripped off a little.
They took care of me right away. The car was, let me say the alternator went, and they took care of me right away so I could continue on my way. They handled it in a professional manner. They're very professional, courteous, and they took care of my needs and took care of me right away. I'm an ACC master tech. I could fix the whole thing in a heartbeat, but I was stuck in a rainstorm with no tools.
They were very nice people. I told them what I needed but hoses were not put back and the problem was not fixed. I had to rent a car. I had to take the car back. I told him the hose was not connected and water was leaking into the car. He said that the hose should be like that. I called him and told him the floorboard was wet. He said that he would call me back and I have not heard from him. I am a mechanic's daughter and I am a race car driver. I have never seen a hose not connected. Winter is coming up and I still have a wet floorboard. It is like they took my money and forgot me.
I had a tire go flat on a Saturday afternoon. I drove by and they were open. They were very courteous and took care of me. They are very polite to their customers. They do excellent work. They will get you done so that nothing will happen when you get on the road. They are top of the line mechanics.