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Winkler Automotive Service Center

401 E Diamond Ave, Gaithersburg, MD 20877 Map & directions

Call Now: (301) 258-2774

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About Winkler Automotive Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
100
Tools & Equipment (?)
92
Customer Service (?)
96
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

If you like to see the same faces behind the counter and in the shop, then this is the place for you. The owner, George Winkler, opened this shop 30 years ago. Two of his technicians have been with him for the last 25 years, along with a service adviser who has been there for the last 20 years! That stability has led to excellent customer service as shown in their outstanding Net Promoter Score. Winkler Automotive has everything necessary to get your vehicle repaired right the first time.

Message from the Shop

Winkler Automotive Service Center has provided outstanding all make auto repair service to thousands of happy customers for over 28 years in the Gaithersburg, MD area! A Family Business with deep roots in the community.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Dodge FIAT Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Free Inspection Heated Waiting Room
Loaner Car Rental Car Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 9 verified reviews (11 total)

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Winkler Automotive Service Center
Verified Customer
December 29, 2011

I've been going to Winkler Automotive for 7 years. They are honest and not pushy. I only had one time where I had a tough experience, but they went out of their way to make sure they fixed the problem.

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Winkler Automotive Service Center
Verified Customer
December 28, 2011

I hope that George is there forever. He has continuing service to the community.

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Winkler Automotive Service Center
Verified Customer
December 26, 2011

They are very fair and honest.

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Winkler Automotive Service Center
Verified Customer
December 22, 2011

They have always done fantastic work.

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Winkler Automotive Service Center
Verified Customer
December 22, 2011

Very kind and the customer service is very good. They explain everything to me. Awesome service.

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Winkler Automotive Service Center
Verified Customer
December 20, 2011

I have been going to Winkler for 20 years. I trust them.

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Winkler Automotive Service Center
Verified Customer
December 19, 2011

Their front office staff and their mechanics are very friendly and very honest. George, the owner, he works down stairs at the counter. He is hands-on and very good. He makes it a home and makes it a good atmosphere.

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Winkler Automotive Service Center
Verified Customer
December 12, 2011

I've always been extremely satisfied with the work they have done.

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Winkler Automotive Service Center
Verified Customer
December 02, 2011

Extremely professional, fair priced, and honest.

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Winkler Automotive Service Center
February 22, 2010

After my dealership closed, I was looking for a new facility to take my car for service work. I found Winkler Automotive in Gaithersburg. I was impressed by how clean and pleasant their facility is. Winkler Automotive has a great staff with great mechanics who are very knowledgeable. They repaired my car properly and at a more than fair price. If you need to wait for your car, their reception area is very comfortable with a variety of magazines and complimentary coffee is available. They also have a shuttle service if you prefer. I would definitely recommend Winkler Automotive to anyone who needs a reliable, honest repair facility. They also have a website, www.winklerautomotive.com, where you can find information about the work they do. Needless to say I have found my repair shop and will refer everyone to them.

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Winkler Automotive Service Center
April 14, 2011

It doesn't get any better than Winkler's for auto repairs. They are honest, competent, and very personable.

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Hours of Operation
Mon - Fri:7:30am to 6:00pm
Call Now:

(301) 258-2774

Auto Repair Experience

  1. George Winkler, Owner
  2. Established 1982
  3. 4 Auto Repair Mechanics on Staff
  4. 65 Years of Car Repair Experience