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Willie Automotive

1605 S. Combee Road, Lakeland, FL 33801 Map & directions

Call Now: (863) 808-1843

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About Willie Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
91
Technical Ability (?)
90
Tools & Equipment (?)
93
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Willie Automotive is a family owned and operated RepairPal Certified shop. It was founded in 2006 by Christopher Williams, the owner with the idea of establishing a culture of honesty and trust with his customers. Chris has assembled crew of dedicated individuals who participate in ongoing training to keep up with the changing technology within the automotive industry. This Certified shop has the automotive tools and equipment that are needed to perform professional repairs to your vehicle. All work is backed with a 12-month / 12,000-mile warranty. Shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet is available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Transmission Repair

Amenities

Early Bird Dropoff Service Guarantee Shuttle Wireless Internet

Customer Reviews 23 verified reviews (24 total)

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Willie Automotive
Verified Customer
September 18, 2013

My first visit. Everything went good.

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Willie Automotive
Verified Customer
September 16, 2013

I think that he was honest and trustworthy. His prices were higher than expected.

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Willie Automotive
Verified Customer
September 13, 2013

I have received very good service, excellent.

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Willie Automotive
Verified Customer
September 13, 2013

Very thorough. I like their service.

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Willie Automotive
Verified Customer
September 12, 2013

They do good work.

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Willie Automotive
Verified Customer
September 12, 2013

It was good.

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Willie Automotive
Verified Customer
September 09, 2013

I never had a problem with it, everything they have done is satisfactory. They are good, I'll recommend it to anyone.

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Willie Automotive
Verified Customer
September 06, 2013

They were good. They were fair.

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Willie Automotive
Verified Customer
September 05, 2013

I was overcharged and have the same problem and they refuse to fix it.

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Willie Automotive
Verified Customer
August 30, 2013

The service exceeded my expectations!

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Willie Automotive
Verified Customer
August 24, 2013

It was great service.

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Willie Automotive
Verified Customer
August 15, 2013

They replaced my air conditioner and it's still working and running great. My fuel pump went out two weeks later and had to get it replaced.

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Willie Automotive
Verified Customer
August 10, 2013

They do a very good job. They are very good at what they do. They are dependable, they do excellent work. We had a problem and they were closed and they came out and fixed it on their day off. That's how good they are.

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Willie Automotive
Verified Customer
August 09, 2013

They charge one price and then they charge another price, and I figure they want to overcharge me.

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Willie Automotive
Verified Customer
August 09, 2013

They got the job done. We had a question mark because of a sound coming from the car. I don't know how proactive they are and I don't know if we had a greater issues at that point. There might not be any issues, but what we did go in for they fixed. They are friendly and do a nice job. Nice people, and prices are reasonable.

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Willie Automotive
Verified Customer
August 08, 2013

Their service is good and their prices are good. The establishment was very professional looking, it was clean.

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Willie Automotive
Verified Customer
August 07, 2013

Well they were very professional and they were friendly, and really friendly service and I like going there. They have really good customer service.

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Willie Automotive
Verified Customer
August 06, 2013

Friendly and trust worthy. Very important for me as a women who knows very little about cars.

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Willie Automotive
Verified Customer
August 05, 2013

I was satisfied with everything he did to my car.

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Willie Automotive
Verified Customer
July 29, 2013

It's good service. When I take in my car they call me when it's ready. I don't have to wait. That's what I like about them.

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Willie Automotive
Verified Customer
July 26, 2013

Service was friendly. Well, They treat me right and if it wasn't right they would fix it.

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Willie Automotive
Verified Customer
July 25, 2013

They fix my cars. Other mechanics don't fix my cars and he does. He is good. All around a good business man.

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Willie Automotive
Verified Customer
July 25, 2013

They do good work and back it up, I trust him. I just have confidence it will be good work at a fair price.

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Willie Automotive
March 14, 2014

AT first service was very reasonable second was ok
after he got a little busy his prices went high and charged you for rags and shop supplies ? well I am the type din't say a word . and I used to drive 2 hrs to get there.....Just beware!!!
they lost my business

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:30am to 5:00pm
Call Now:

(863) 808-1843

Auto Repair Experience

  1. Christopher Williams, Owner
  2. Established 2006
  3. 4 Auto Repair Mechanics on Staff
  4. 42 Years of Car Repair Experience