Great pricing and great service.
Dave is really god at customer service, i felt like they cared, I've taken a few cars there.
Brought to my attention that the rear brakes were bad. I appreciated that. Took longer to 'work me in' because I did not have an appointment. They are very courteous and keep a clean shop and the techs are dressed professionally. I will go back.
very good .
Tires were mounted & balanced well. Also, the mechanic explained that the new valve stems that the tire company recommended were not appropriate since car has pressure sensors.
Friendly and kept their word on price quoted to me. Didn't wait long to get oil changed. I would go back.
I am completely satisfied with the work that was done.
I am mostly satisfied with the work performed on my van, however now when my van is idling there's something under the hood that makes a loud rattling noise. It stops when I step on the accelerator, but it is somewhat embarrassing at stops bc it is so loud. That wasn't there prior to my van being worked on.
Very pleased with work done. Friendly people.
I had an oil change and it was done fairly quickly and a great price
I was explained satisfactory why the extra work had to be done.
Dave was awesome to work with! Chris was ok too!
I took my Nissan Xterra after being a loyal Firestone customer for years. The xterra was recently purchased and took it to Firestone to routine maintenance. Since the initial routine maintenance my Xterra began what could have be coincidental or routine maintenance issues, however, after 6 months of monthly problems and over $2000 repair cost later, Firestone said they didn't know what was wrong with the cars idle problems.
I took it to Willies because it's a mile away from work, they provided a full assessment properly identifying the problems and had it ready same day by the close of my work day. When I picked up the Xterra, the mechanic came out and helped me understand the work done. Now, here is why I recommend them...after large expenses with Firestone, I couldn't afford all the repairs. The mechanic lowered the cost a bit, conducted a couple repairs on the house and made the car drivable until I am able to pay for additional minor repairs. I am thankful for their service will continue to recommend as opportunities arrive.
Willie, I am glad that I found your shop. Thank you for fixing my car. See you next time.
Friendly and kind employees. Repairs are explained completely. Very trustworthy shop.
Started at 830 am finally got done at 900 pm for a radiator. Part's weren't even order for 4 hrs and then it was the wrong part with no call. I had to call them and it was just a run around .
My car was given a diagnostic scan which discovered a number of problems. The estimate for all the repairs was approximately $2,000.00. I didn't get the repairs done and took the car to my old mechanic who had been out of town and he gave it a thorough inspection. The only things that was wrong was the need for replacement engine mounts and a new radiator car. I think Willie's needs a new diagnostic tool.
The service is good they have always been good to me anything goes wrong with my vehicle I take it there very pleased I get an email from them when it's time for it to be service yes I would recommend other people.
I started using Willie Automotive about 3 months ago and I feel they are the most honest shop in Lakeland.
I got just a Oil change, it was done in a reasonable time.
Amazing people very blessed to know them
Oil change was satisfactory.
they do very good work .
Dave was very helpful gave me an honest price for the work I needed done. Willies performed a timing belt / water pump change on my 2001 Honda Civic. They also replace the cam seal , they did have an issue with the initial install of the cam seal due to defective part. The tech stayed until 7 pm on a Friday night to ensure my car was fixed properly, without any additional cost to me.
Was very pleased.
My first visit. Everything went good.
I think that he was honest and trustworthy. His prices were higher than expected.
Very thorough. I like their service.
I have received very good service, excellent.
It was good.
They do good work.
I never had a problem with it, everything they have done is satisfactory. They are good, I'll recommend it to anyone.
They were good. They were fair.
I was overcharged and have the same problem and they refuse to fix it.
The service exceeded my expectations!
It was great service.
They replaced my air conditioner and it's still working and running great. My fuel pump went out two weeks later and had to get it replaced.
They do a very good job. They are very good at what they do. They are dependable, they do excellent work. We had a problem and they were closed and they came out and fixed it on their day off. That's how good they are.
They got the job done. We had a question mark because of a sound coming from the car. I don't know how proactive they are and I don't know if we had a greater issues at that point. There might not be any issues, but what we did go in for they fixed. They are friendly and do a nice job. Nice people, and prices are reasonable.
They charge one price and then they charge another price, and I figure they want to overcharge me.
Their service is good and their prices are good. The establishment was very professional looking, it was clean.
Well they were very professional and they were friendly, and really friendly service and I like going there. They have really good customer service.
Friendly and trust worthy. Very important for me as a women who knows very little about cars.
I was satisfied with everything he did to my car.
It's good service. When I take in my car they call me when it's ready. I don't have to wait. That's what I like about them.
Service was friendly. Well, They treat me right and if it wasn't right they would fix it.
They do good work and back it up, I trust him. I just have confidence it will be good work at a fair price.
They fix my cars. Other mechanics don't fix my cars and he does. He is good. All around a good business man.