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Wilhelm Automotive - Arcadia

(602) 892-5340
13 Verified Reviews

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:30am to 5:30pm
T
7:30am to 5:30pm
W
7:30am to 5:30pm
Th
7:30am to 5:30pm
F
7:30am to 5:30pm
S
Closed

ADDRESS

5211 E Thomas Rd
Phoenix, AZ 85018 USA

AUTO REPAIR EXPERIENCE

  • Chris Kanna, Manager
  • Established 1988
  • 2 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience

Wilhelm Automotive - Arcadia Reviews

OVERALL RATING

13 Verified Reviews
5 stars
(8)
4 stars
(4)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer November 20, 2015

They did a good job, they worked great and it was fair priced.

by - Verified Customer November 20, 2015

They were very helpful and honest.

by November 20, 2015

They seem like they were very honest and they did a good job.

by - Verified Customer November 20, 2015

They are very helpful and courteous. They get my car in when I need it.

+ Show more reviews
by - Verified Customer November 20, 2015

I feel more comfortable with the dealer for service that is related to the hybrid system.

by November 20, 2015

They are fast, friendly and affordable.

+ Show more reviews
by November 20, 2015

The service is excellent. The prices were on the high side.

by - Verified Customer November 20, 2015

They have good customer service and they did good work on our vehicles.

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by - Verified Customer November 20, 2015

They always do a great job when I take my car there.

by - Verified Customer November 20, 2015

They were fast and they did what I needed them to do.

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by November 20, 2015

They are very thorough. They are fairly honest and I would have given them a 10 but their prices are to high.

by - Verified Customer November 20, 2015

It was good, I was just a little confused about something that ended up just being a mix up, but it was good.

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by November 20, 2015

They are very good and prompt. They are very honest. I would have given them a 10 but they have been trying to fix a problem with my truck for about a year now and they still have not been able to fix it.


RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
96
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
97

Wilhelm Automotive has been serving the Phoenix area since 1928. This location features a team of automotive professionals with an excellent mix of experience, ongoing, training, and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Recent customers describe this team as "honest", "helpful", "courteous", and "affordable". Saturday business hours are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

n 1979, Joe Wilhelm looked to sell the business. He would only sell to someone who had the same ideals and beliefs that he did because he wanted the business to keep the reputation it had earned over the years. Up stepped Charley and Mary Jane Gyder.

The Gyder family was very similar to the Wilhelms. They were involved and well respected in the local community. So, Joe turned the reigns of the Peoria store over to them because he knew that it would be in capable hands. Other family members that are currently with Wilhelm include Charley’s sons Thom and Doug Gyder, Charley’s grandsons, Chris Garman and Marshall Gyder. For the last 29 years, the Gyders, their family and their employees have continued to carry on the established traditions and work ethic and have seen their staff grow from 10 to 52 employees.
Chris Garman joined the family business in the year 2000. As President Chris is responsible for managing the home office team, managing the business office and company wide support for all of our auto repair facilities. Marketing to our customer needs is his specialty.

Chris graduated with honors from Arizona State University with a Bachelor’s and Masters Degree. Chris maintained his family life and working in the business while completing this task. Chris is married with 2 daughters. You can find him on weekends enjoying his family, sports and relaxing.

Wilhelm Automotive gives back to the community. To learn more about Wilhelm’s philanthropic efforts click here.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

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